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Learn SaaS release 3900.39.0

Blackboard Learn SaaS Continuous Delivery v3900.39.0
Release to Test/Stage: Friday, 22 April 2022 | Release to Production: Thursday, 5 May 2022
Original Experience
Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.39.0 version included below on this page. Details can also be found on Behind the Blackboard.

Latest release: 3900.39.0-rel.27+6e72bbb off cycle release to Production servers on 13 May 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


May 2022 – 3900.39 Release

This release features a variety of improvements. Some improvements center on assessment and grading and better, more efficient workflows. Other features focus on refinement based on instructor, student, and administrator feedback.

The May 2022 - 3900.39 release includes several new features.

Instructors:

Students:

Administrators:

All users:

Return to top of the Release Notes page


Test Question Filtering - 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Students

Test-taking anxiety is real. We want students' experiences taking tests to be as worry free as possible. To support students well, we are introducing

  • a question filter,
  • an unanswered question warning, and
  • a choice to hide the timer on timed tests.

The question filter supports common test taking strategies. For example, students may complete questions they know first and skip harder ones. The filter enables students to quickly return to skipped questions. Students may also use the filter to find essay questions.

Image 1. Question filter options

Test Question Filters

If a student submits a test with unanswered questions, a warning will alert the student. The alert shows the number of unanswered questions. The student may choose to submit the test or keep working. If the student chooses to keep working, the unanswered questions filter auto applies. The unanswered questions display automatically.

Image 2. Unanswered question warning.

Warning for students to let them know when a question in a test hasn't been answered before submission

In response to student feedback, students may now choose to hide the timer in timed tests. This may help to reduce pressure and anxiety during assessments. When students hide the timer, the timer icon stays visible. Students may view the remaining time as needed.

Image 3. Before we added the option to hide the timer.

Old timer appearance for questions with time limit

Image 4. Timer visible with choice to hide.

New timer with visibility control for students when answering tests with time limit

Image 5. Hidden timer with choice to unhide.

Hidden timer with visibility controls for students, when answering tests with time limit

Watch a video about test question filtering and timer

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: test question filtering and timer options shows how to filter test questions and set visibility to the timer.

Test question filtering for students video

Return to May 2022 – 3900.39 Release description


Weighted Overall Grade Calculation Improvements - 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors

Some instructors prefer to use category weights to calculate the overall grade. Currently, instructors are unable to assign weight to any empty grade category. This restriction requires each category to have at least one assessment. This is not always practical, especially at the beginning of an academic term. Now instructors can configure a weighted overall grade that includes empty grade categories. This will give the instructor greater flexibility for configuring the calculation.

Image 1. Before Overall Grade Calculation Improvements

Weighted grade calculations before improvements on lock and self-balance categories

Image 2. After Overall Grade Calculation Improvements

Image 2. View after Overall Grade Calculation Improvements have been done

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about weighted overall grade calculation improvements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Weighted Overall Grade Calculation Improvements shows how to configure a weighted overall grade that includes empty grade categories.

Weighted Overall Grade Calculation Improvements video

Return to May 2022 – 3900.39 Release description


Support "undo" and “redo” capability in Bb Annotate - 3900.39

Blackboard Learn SaaS, Managed Hosting, Self-Hosted
Ultra Experience and Original Experience
Ultra Course View and Original Course View
Impact: Instructors, roles with grading permissions

We've paused the release of the new undo/redo capability in Bb Annotate due to an issue causing loss of information on comments. The root cause of it has been identified, and we'll communicate a new target date for the deployment in the following days. We're sorry for any inconvenience this may cause, as we understand this is a critical timing, and a critical tool for the grading process.

Many instructors today enjoy the efficiency and effectiveness of using Bb Annotate. Assignments with file submissions include the Bb Annotate feature. This release adds new functionality to include an "undo" and "redo" option. An instructor may undo a change and then if inclined, redo it.

Image 1. Before - Bb Annotate toolbar.

BBAnnotate: Before the new Undo and Redo functionalities on the top bar

Image 2. After - undo and redo buttons on the Bb Annotate toolbar

BBAnnotate: After the new Undo and Redo functionalities included on the top bar

"Undo" and "redo" will not apply to comments. All other annotations are included for this capability.

For administrators: This feature is not aligned to the deployment dates for 3900.39. This feature will be released on 19 May 2022. There are no configurations needed.

Return to May 2022 – 3900.39 Release description


Session time-out warning for Ultra Course View - 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: All users

When a user is idle for over three hours the session ends. A user must login again to continue to use Learn. If a user saves a page or selects a button, the session refreshes and stays active for three more hours. There can be times a user is working but considered idle. This happens because the browser is not sending data to Learn. Some examples are when a user is:

  • authoring a Discussion Board post,
  • authoring an Assignment submission in the text editor in Learn, or
  • creating a Content Item.

With this release, users whose session is ending soon will receive a warning. This warning will appear at least six minutes before the session times out. If the user closes the warning before the session ends, the session will extend for three more hours. This is the primary scenario for this improvement. The goal is to help users who have been authoring for an exceptionally long time not to lose their work. A user away from the computer for an extended time will receive the warning. However the user will not be able to extend their session. When the user closes the warning, they will return to the login page.

Image 1. “Are you still there?” warning

With this release, for a user who was away from their computer for a long time it will be unclear when the warning appeared. Thus, the user will not know if the session renewed or not. We are considering future improvements for session timeout behavior. This release focuses on helping users who have been idle to the server but engaged in authoring content. The goal is to help these users not lose authored content.

For administrators:
* The user warning will appear at least six minutes before the session ends. Users may have more than six minutes to extend their session because the session cleanup process is a grouped background task.
* The most common setting for session duration is three hours. The most common timeframe for timeout warning is six minutes. Some institutions have configured other time durations. This feature will work with these other configurations, and always give users at least six minutes to extend their sessions.

Return to May 2022 – 3900.39 Release description


Improvements to permissions - 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View and Original Course View
Impact: All users - system and course roles with corresponding permissions

There are several areas where permission checks do not work as expected. This results in “You’re not on the list” errors. We are making improvements in several upcoming releases that address permission issues. These improvements will also remove the need for a quick enroll option. In this release, we have corrected the following permission issues:

  • Managing settings in Course Timeline for graders, course builders, and other non-instructors:
    There are non-instructor course roles such as graders and builders. In the past, they could not favorite their courses in the Course Timeline. They also could not choose to hide and show courses. When they had permissions, they could not open courses and make them private. We have corrected these issues in the Course Timeline.
  • Access to notification settings for graders, course builders, and other non-instructors:
    There are non-instructor course roles such as graders and builders. Users manage their email notification preferences in the Stream. Before users with these roles could not set their email notification preferences. We have corrected this.
  • Support users accessing Journals will not receive errors:
    There are support users such as administrators who access courses. In the past, these users who accessed a Journal saw error messages in Ultra courses. We have corrected this.
  • Improved Rubric access for graders:
    In the past, some Rubric grading workflows would cause errors for graders. We have corrected these.
  • Improved SCORM access for course builders:
    Course builders could receive errors editing SCORM settings. We have corrected this.
  • Support users without view enrollment permissions will not see Roster errors:
    There are support users who access courses. Sometimes these users do not have permission to view course enrollments. At times, these users would click on the Roster tool and see errors. Now the Roster tool will not appear for these users. They also will not see the Course Faculty section in the Course Outline.

Return to May 2022 – 3900.39 Release description


Improvements to Granular Content Copy – 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: System and Course Roles with permissions to copy content

Course copy is an important feature for building out and updating courses. In several upcoming releases we will be making a series of improvements. These improvements focus on copy and performance issues. They also build on recently released features:

  • copying content from Original Course View courses (March release)
  • copying content within the same course (April release)

In this release, we have corrected the following granular content copy issues:

  • No longer duplicate user-defined gradebook categories with Granular Content Copy action
    User-defined gradebook categories from the source course also copied into the destination course. This caused duplication and had a negative performance impact. We have corrected this.
  • No longer copy unrelated data to the copied item
    The gradebook included data unrelated to the copied content item. This could cause errors to display. We have corrected this.
  • Improved database logging and conversion exception messaging
    Database logging and the conversions exception report produced errors when copying content. These errors occurred when copying content within an Ultra course and from Original courses. We have corrected this.
  • Errors no longer shown in Copy Detail menu when copying content with custom font color in the title
    Original course content that included custom font-colors in the item title produced errors when copied. We have corrected this.
  • Improvements to Ultra Group Conversion and Batch Edit
    If a user deleted groups via the Batch Edit Delete option, groups associated with a content item were not removed. This resulted in orphaned but not visible groups. In Ultra course conversion, groups not in a group set or used in a content item were not removed. These groups remained in the course in a hidden state. Course conversion performance was negatively affected. We have corrected both issues.
  • Support for Ultra Preview Course
    In the past, instructors could not copy content into or from a course in Ultra preview. An Ultra preview course is a converted course in preview mode. We have corrected this issue.

Return to May 2022 – 3900.39 Release description


In-product Updates and User Engagement Surveys Improvements - 3900.39

Blackboard Learn SaaS
Ultra Experience
Ultra Course View and Original Course View
Impact: Administrators

We have a responsibility to help users understand new features and other changes. To support this effort, we introduced in-product updates and user engagement surveys. Product updates are brief mentions of what is new in the Ultra Course View. User engagement surveys are brief polls launched to small samples of users. These polls help us improve our product.

In the April release, these settings were "off" by default.

With the May release, these settings will be "on" by default.

For administrators: If you do not wish to allow in-product updates and/or user engagement surveys, you may opt out. Define the setting for your institution: Administrator Panel > Configure Ultra Experience.

Return to May 2022 – 3900.39 Release description


Learn SaaS release 3900.37.0

Blackboard Learn SaaS Continuous Delivery v3900.37.0
Release to Test/Stage: Tuesday, 15 March 2022 | Release to Production: Thursday, 21 April 2022
Original Experience
Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.37.0 version included below on this page. Details can also be found on Behind the Blackboard.

Latest release: 3900.37.0-rel.37+c829417 off-cycle release to Production servers on 29 April 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


April 2022 – 3900.37 Release

Educators consider many areas as they design high-quality, engaging courses. This release features improvements for instructors and students around assessment. Other features focus on intuitive and time saving workflows and surfacing data insights.

The April 2022 - 3900.37 release includes several new features.

Instructors:

Instructors and students:

Students:

Administrators:

Return to top of the Release Notes page


One Question at a Time - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Careful assessment design is important. Instructors desire flexibility in question presentation. For example, an instructor may select a one-question-at-a-time presentation so that students:

  • Focus on a single question at a time without feeling overwhelmed by all the questions
  • Enhanced browser performance for student access on older computers
  • Enhanced experience for students in remote areas with poor network connections
  • Have an improved user experience when test taking from a mobile device, where touch scrolling can lead to mistakes

Image 1. Instructor View - Test Settings - Without Display One Question at a Time

Instructor View - Test Settings - Without Display One Question at a Time

Image 2. Instructor View - Test Settings - With Display One Question at a Time

Instructor View - Test Settings - With Display One Question at a Time

Image 3. Student View - Test Question Presentation - Without Display One Question at a Time

Student View - Test Question Presentation - Without Display One Question at a Time

Image 4. Student View - Test Question Presentation - With Display One Question at a Time

Student View - Test Question Presentation - With Display One Question at a Time

Instructors may enable this setting, if desired, from the Test Settings panel. This option also appears in Assignment Settings when the assignment includes questions.

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about the display of one question at a time in assessments

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Display one question at a time shows how an instructor may select a one-question-at-a-time presentation for students and its potential benefits.

Return to April 2022 – 3900.37 Release description


Granular Content Copy within the current Ultra Course - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Course Builders

Course copy is an important feature for building out and updating courses. Instructors desire flexible approaches to support how they design and build courses. To better equip instructors, we have added a way to copy content within a single course. This new workflow supplies a way to duplicate content for quicker course building. Instructors can access the Copy Content menu to search for the current course. From there it is easy to navigate content and select content to copy or duplicate.

Supported content types include:

  • Folders
  • Documents
  • Tests, including group tests
  • Assignments, including group assignments
  • Links to websites
  • SCORM packages
  • Discussions and Journals
  • Learning Modules and individual items within a Learning Module

Image 1. Instructor view - Copy Content from an Ultra course within the Same Ultra Course

Instructor view - Copy Content from an Ultra course within the Same Ultra Course

Image 2. Instructor view - Copy items from within a Learning Module

Instructor view - Copy items from within a Learning Module

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about granular content copy enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Granular content copy enhancements shows how to copy content within a single course.

Return to April 2022 – 3900.37 Release description


Student Feedback Display Controls - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Supporting academic integrity and protecting assessment content is important. Instructors need controls and flexibility for sharing assessment results with students. This new choice allows the instructor to decide when assessment results become available.

If selected, the instructor defines when the student can view their assessment submission:

  • after submitting the assessment,
  • after the instructor posts the individual student's grade for the assessment,
  • after the assessment due date,
  • after the instructor posts all the grades for the assessment, or
  • on a specific date.

When not selected, students cannot view:

  • assessment content such as the title, videos or images, text sections,
  • the assessment questions,
  • answers,
  • automatic feedback, or
  • the additional content section at the end of the assessment.

Scenario examples:

  1. Scenario. An instructor is delivering a high-stakes exam. Students should not be able to return to the exam questions after they submit their answers.

    Image 1. The instructor should de-select "Allow students to view their submission."
    The instructor should de-select "Allow students to view their submission"
    Image 2. The student can view the due date, number of attempts remaining, number of submissions, and the grade.
    The student can view the due date, number of attempts remaining, number of submissions, and the grade
    Image 3. If the student clicks on the submitted attempt link or the grade, the student submission is hidden. But the student can view the overall assessment feedback.
    If the student clicks on the submitted attempt link or the grade, the student submission is hidden. But the student can view the overall assessment feedback
  2. Scenario. Students take an exam asynchronously. The instructor wants students to review the questions, answers, and automated feedback after all grades are posted.

    Image 4. The instructor should select the "After all grades are posted” option.
    The student view reflects the instructor's choice.
    The instructor should select the "After all grades are posted” option
    Image 5. Student view before all grades are posted.
    Student view before all grades are posted
    Image 6. Student view after all grades are posted.
    Student view after all grades are posted

For instructors and administrators: The default setting is that students can view the assessment results after submitting. Deselecting this option hides the student submission view. Other feedback options included in the side panel remain visible. This includes the overall assessment feedback, final grade, and originality report (if applicable).


Watch a video about student feedback display controls for instructors

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Student Feedback Display Controls shows how instructors can decide when assessment results become available for students.

Return to April 2022 – 3900.37 Release description


Prevent Grades from Auto-Posting - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Graders

The option to control if a grade auto-posts supports academic integrity. This new option gives control to the instructor to post grades at the right time. When selected, an assessment grade appears to the student as soon as the attempt is graded. To prevent students from viewing grades, the instructor may de-select this option. This new setting is in the assessment settings and assessment preview panels. The workflow to manually post grades is still the same.

Image 1. "Post assessment grades automatically" setting on the assessment settings panel

Post assessment grades automatically checkbox is shown on the test settings panel

Image 2. Automatic grade posting status indicator on the assessment preview panel

Automatic grade posting status indicator on the assessment preview panel and how to change the status of the grades posting setting

When this setting is de-selected, the instructor will need to manually post grades. Students will see ‘not graded’ in the grade pill until the instructor posts results.

When instructor selects the option to auto post, the post grades button will not appear.

“Post assessment grades automatically” is not selected by default for Assignments. The option is default on for new Tests. When an instructor adds an essay question to a Test, a banner displays when the question is saved. The banner asks the instructor if they want to post grades automatically or manually. The banner includes a link so that the instructor may change the grade posting setting.

Image 3. A new banner warns the instructor that a question that needs manual grading has been added to a test set to auto post grades.

Banner warning for instructors to review and choose grade posting settings when adding a manually graded type of question

The banner alerts the instructor that they have added a question that needs manual grading on a test set to auto post grades.

For instructors and administrators: Behavior for existing Tests and Assignments stays unchanged. Grades of Tests with essay questions or Assignments will not auto post. Tests with auto-graded questions will auto posted.


Watch a video about preventing grades from auto-posting

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Prevent grades from auto-posting shows how instructors can control to post grades at the right time.

Return to April 2022 – 3900.37 Release description


Calculated Numeric Question Type - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Robust and diverse questions better support assessment across various disciplines. The calculated numeric question type is important for math and other STEM courses.

This new question type supports the following:

  • Students may enter a number as an answer. The number can be an integer, decimal, or scientific notation. The largest value supported is 16 digits.
  • Instructors may combine text and mathematical formulas in the question.
  • Instructors may define an answer range. The range value can be an integer, decimal, or scientific notation. The largest value supported is 16 digits.
  • The answer field validates only numeric digits.

Image 1. Instructor view of the Calculated Numeric Question Type

Instructor view of the Calculated Numeric Question Type

Image 2. Student view of the Calculated Numeric Question Type

Student view of the Calculated Numeric Question Type

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about the Calculated Numeric Question type

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Calculated Numeric Questions shows how to use this new question type within assessments and other student resources.

Return to April 2022 – 3900.37 Release description


Download Assessment Results - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors

Instructors may need to download test results for external analysis and evaluation. External analysis is important for supporting course quality and assessment efforts. Furthermore, institutions often want compiled assessment data for accreditation and program review activities.

With this release, instructors may download assessment results in the Ultra course experience. Instructors may download assessment results from either the gradebook grid or list views.

Image 1. Download Assessment Results option from Gradebook grid view

Download Assessment Results option from Gradebook grid view

Image 2. Download Assessment Results option from Gradebook list view

Download Assessment Results option from Gradebook list view

When downloading results, the following options are available:

  • file type - Excel spreadsheet (.xls) or Comma Separated Value (.csv); the default is .xls
  • format results by student or by question and student; the default is by student
  • download all attempts or only attempts included in the grade calculation. The instructor defines which attempts to include in the grade calculation in the ‘Grade attempts’ settings. The default is to download only attempts used for calculation.

Image 3. Download Results peek panel

Download Assessment Results peek panel

The downloaded report includes the following information:

  • Student name
  • Username
  • Questions
  • Answers
  • Grading status
  • Any content the student may have included with their submission

Image 4. Sample for the result format “Download by student”

Sample for the result format “Download by student”

Image 5. Sample for the result format “Download by student and question”

Sample for the result format “Download by student and question”

The “Download All” option is now named “Download Submissions.”
 

For instructors and administrators: We improved the readability of the downloaded data by removing extraneous HTML tags. This is the same for reports downloaded in the Original Course View and Ultra Course View.

When using anonymous grading the downloaded results exclude student and score details until grades are posted for all students.


Watch a video about how to download assessment results

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Download assessment results shows how to download test and assessment results data.

Return to April 2022 – 3900.37 Release description


Instructor Reporting for Submission Receipts - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Administrators, Instructors, Graders

Learner support is a key part of exemplary course building and instruction. To better enable instructors to support students, we have expanded submission receipt functionality. For each attempt a student makes, the instructor can search for a receipt confirmation number. This helps instructors find student submissions when extra verification is needed. Using this receipt confirmation number, the instructor can find the following information:

  • assessment name
  • assessment grade
  • the number of attempts for an assessment the student who submitted the assessment
  • the size of any file included with the submission; this allows the instructor to insight into what a student has attached for marking
  • submission date and time stamp

This information appears on the peek panel for all submitted attempts.

Image 1. Submission date and time stamp, file size, and submission receipt number for all attempts.

Submission date and time stamp, file size, and submission receipt number for all attempts

The receipt number and size of any attached files appears at the top of the submission view.

Image 2. Submission receipt number, date and time stamp, and file size on the submission view.

Submission receipt number, date and time stamp, and file size on the submission view

For instructors and administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about submission receipt enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Submission receipt enhancements shows expanded submission receipt functionality for instructors and students.

Return to April 2022 – 3900.37 Release description


Code Snippet - Content Editor Improvements - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students

Supporting collaboration and assessment across diverse disciplines is important for students and instructors. This includes computing, logic, and math courses where participants discuss programming syntax. Now instructors and students can author and share computer code in the Content Editor using a new Code Snippet tool.

The Content Editor identifies eleven programming syntaxes:

  • Python
  • Java
  • JavaScript
  • Kotlin
  • R
  • PHP
  • Go
  • C
  • Swift
  • C#
  • HTML

Image 1. Code snippet is now featured as a choice from the Text option icon.

Code snippet is now featured as a choice from the Text option icon

The text style menu in the Content Editor has changed from text to an icon. This improves tool spacing for different screen sizes.

For instructors: This feature is included in the Content Editor in all Ultra courses. There are no configurations needed.


Watch a video about code snippets

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Code snippets shows how to author and share computer code in the Content Editor using the new Code Snippet tool.

Return to April 2022 – 3900.37 Release description


Enhanced Blackboard Instructor App - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Course Builders

Mobile devices are a significant part of our lives. From staying in touch with family and friends across the globe to mobile banking, we expect to do almost anything from our mobile phones. For instructors, the same expectations apply to teaching and learning. The Blackboard Instructor app provides instructors with a way to manage courses on a mobile device. We have made improvements to the app to better meet instructor expectations. These updates include improvements to managing course content, grading, and engaging students. The new app uses Responsive Web Design (RWD) for Ultra courses. RWD ensures consistency and reduces the differences between desktop and mobile experiences.

Instructors will now be able to complete the following tasks using the Blackboard Instructor app:

  • course building - including creating and uploading content
  • grading students work - including updating assessment settings
  • communication - including participation in discussions

The enhanced Blackboard Instructor app is the first in a series of planned improvements to our mobile solutions. Stay tuned for more as we move towards a single unified app experience.

Instructors can navigate the base navigation from within the app. The primary navigation controls display the following:

  • Stream
  • Courses
  • Grades
  • More including View Profile, Organizations, Institution, Tools, Messages, Settings, Feedback, Logout. (Calendar access is available from within an Ultra course)

For instructors and administrators: The enhanced Blackboard Instructor app will be available on April 11, 2022, from the iOS and Android app stores. If you have already downloaded the app then it will be automatically updated if you have this choice enabled on your device or will require a manual update if this choice is not selected.

Image 1. Main Blackboard Instructor App Navigation Menu

Main Blackboard Instructor App Navigation Menu

Image 2. Ultra Course view displaying in Responsive Web Design

Ultra Course view displaying in Responsive Web Design

Branded URLs in Scheduled Notification Emails - 3900.37

Blackboard Learn SaaS, Managed Hosting, Self-Hosted
Ultra Experience
Ultra Course View
Original Experience
Original Course View
Impact: All users

Some institutions use domain branding. Different authentication providers (IdPs) can have an association with a specific domain. When this is the case, notification emails reflect the domain in the URL for each individual user. This functionality supplies support for all authentication types for each individual user. When a user clicks into a notification email, they will authenticate to that domain.

Recently scheduled notifications sent daily had correct URLs in links. This release improves links for emails sent because of a user action (e.g., a user may share a portfolio or send an announcement).

For administrators: No action is necessary. This update is structural only.

Return to April 2022 – 3900.37 Release description


Improvements to permissions – 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: System and Course Roles with corresponding permissions

There are several areas where permission checks do not work as expected. This results in “You’re not on the list” errors. We are making improvements over several upcoming releases that address permission issues. These improvements will also remove the need for a quick enroll option. In this release, we have corrected the following issues:

Change course availability permissions for non-instructors

Non-instructor users with permissions to change course availability states may have experienced problems:

  • opening a course,
  • setting a course to complete, or
  • setting a course to private.

We have corrected this.


Student preview access for support roles

Some privileged support roles could not access the student preview mode. The permission is “Course/Organization > Student Preview > Access Preview Account.” We have corrected this.

Fixes to role permissions for accommodations

There are four permissions for course and system roles that relate to accommodations. These were not working as expected. We have corrected this. When granting an “edit” permission, administrators should select the associated “view” permission. This ensures the user can access the settings as expected.

  • Course Outline > Course Roster > Accommodations > Edit User's Due Date accommodation
  • Course Outline > Course Roster > Accommodations > Edit User's Time Limit accommodation
  • Course Outline > Course Roster > Accommodations > View User's Due Date accommodation
  • Course Outline > Course Roster > Accommodations > View User's Time Limit accommodation

Return to April 2022 – 3900.37 Release description


Session timeout warning for Original Course View

Blackboard Learn SaaS, Managed Hosting, Self-Hosted
Ultra Experience, Original Experience
Original Course View
Impact: All users

When a user is idle for over three hours the session ends. A user must login again to continue to use Learn. If a user saves a page or selects a button, the session refreshes and stays active for three more hours. There can be times a user is working but considered idle.

This happens because the browser is not sending data to Learn. Some examples are when a user is:

  • authoring a Discussion Board post,
  • authoring an Assignment submission in the text editor in Learn, or
  • creating a Content Item.

With this release, users whose session is ending soon will receive a warning. This warning will appear at least six minutes before the session times out. If the user closes the warning before the session ends, the session will extend for three more hours. This is the primary scenario for this improvement. The goal is to help users who have been authoring for an exceptionally long time not to lose their work.

A user away from the computer for an extended time will receive the warning. Yet the user will not be able to extend their session. When the user closes the warning, they will return to the current page instead of returning to the login page. This allows the user to copy anything authored before it is lost. A user in this situation will redirect to the login page when they select any link or button on the page.

Image 1. Session Expiring Soon warning

Session expiring soon warning modal message

With this release, for a user who was away from their computer for a long time it will be unclear when the warning appeared. Thus, the user will not know if the session renewed or not. We are considering future improvements for session timeout behavior. This release focuses on helping users who have been idle to the server but engaged in authoring content. The goal is to help these users not lose authored content.

 

For administrators: The user warning will appear at least six minutes before the session ends. Users may have more than six minutes to extend their session because the session cleanup process is a grouped background task.

The most common setting for session duration is three hours. Some institutions have configured other durations. This feature will work with these other configurations, and always give users at least six minutes to extend their sessions.

We are planning to make similar improvements to the Ultra Course View.

Return to April 2022 – 3900.37 Release description


Learn SaaS release 3900.34.0

Blackboard Learn SaaS Continuous Delivery v3900.34.0
Release to Test/Stage: Tuesday, 15 February 2022 | Release to Production: Thursday, 3 March 2022.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.34.0 version included below on this page. Details will also be found on Behind the Blackboard.

Latest release: 3900.34.0-rel.63+d2ece0b to Production servers on 24 March 2022.

Due to the way that our release calendar lines up in March, we will release 3900.34 to production on Thursday, 3 March. It will remain for a week in both Test/Stage and Production environments while version 3900.37.0 is released to Test/Stage on Tuesday, 15 March.
Any changes to version 3900.34 after the initial release to Production will go directly to the Production environment.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


March 2022 – 3900.34 Release

The March 2022 - 3900.34.0 release includes several new features.

Instructors:

Instructors and students:

Students:

Administrators:

Return to top of the Release Notes page


Learning Modules - Forced Sequence and Other Improvements - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View
Impact: Instructors

Learning modules are a helpful tool for arranging content. A learning module provides navigational elements for students. Enforced sequence guides students through the content in the order the instructor defines. We have made a series of improvements to the workflows related to learning modules. These improvements are more intuitive and provide time-saving efficiencies for instructors.

Updated behavior for learning modules:

When an instructor creates a learning module, all settings appear in a peek panel. From the peek panel an instructor can:

  • name the learning module,
  • set the visibility of the learning module for students,
  • add an optional description, and
  • apply forced sequence to the content in the module. Note this option is no longer available on the Release Conditions panel.

New behavior for learning modules:

An instructor can add more content to a learning module with forced sequence applied. This new behavior allows instructors to make modifications to the learning module. This change supports instructors as they guide students towards the desired learning outcomes. For example, results on a formative assessment may show that some concepts need reinforcement. The instructor can add content to the learning module and still control the sequence. If an instructor adds or changes content, a warning notifies the instructor: "Additions and changes in content can make students who already started the module follow a different order."

Figure 1. Before

Learning Modules Forced Sequence for instructors before upgrade

Figure 2. After

Learning Modules Forced Sequence for instructors after the upgrade

For Administrators: These improvements are on by default for all Ultra courses. There are no configurations required.


Watch a video about Learning Modules enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Learning Modules enhancements shows the latest changes applied to Learn Ultra Learning Modules including forced sequence.

Return to March 2022 – 3900.34 Release description


Automatic grades release for 3rd party tools using LTI Advantage - 3900.34.0

Blackboard Learn SaaS, Learn 9.1 MH/SH
Original & Ultra Experience, Original & Ultra Course Views
Impact: Instructors and Students

We support the latest interoperability standards for adding 3rd-party apps into your courses. We use LTI Advantage from IMS Global. In the past, scores from integrated apps would not auto-post in Ultra Course View. This required instructors to act so students could see their grades.

The specification for LTI Advantage was ambiguous about how to handle grade visibility. We partnered with the IMS organization to update the standard. Now the LTI Advantage / LTI v1.3 tools can define whether grades should auto-post to students.

Updated behavior for tools

  • Ultra Course View: We now default to auto-post grades for LTI Advantage tools. Instructors will not have to remember to post grades. One exception exists when a tool indicates that grades should not post to students.
  • Original Course View: The behavior for LTI Advantage tools remains unchanged. Grades auto-release when the tool sends scores. One exception exists when the Grade Center column is not visible.

New capability for tools

We also now support the ability for an LTI Advantage tool to manage the release of grades. When appropriate, grades auto-post to students. TurnItIn, for example, plans to use this approach in an upcoming release.

  • Ultra Course View: If a tool sets that grades should not auto-post, scores sent to the Learn Gradebook only display to instructors. Instructors can choose to post grades for students, or the tool can auto-release grades later.
  • Original Course View: If a tool sets that grades should not auto-post, scores sent to the Learn Grade Center appear behind a “Needs Grading” status indicator. Students and instructors see that students have submitted work but not the result. When the tool releases grades, all students will see their scores.

The improvements in this release are specific to LTI Advantage/LTI 1.3 tools. Behavior for older LTI 1.1 tools remains unchanged. For older LTI 1.1 tools in Ultra Course View, new scores sent from tools are always auto posted.

For developers and tool providers: LTI Advantage has a new Line Item attribute - gradesReleased. You can specify it in a Deep Linking message or an Assignment and Grades service call. You only need to update your tool if you want to send scores to Learn but release them to students later. The default value for gradesReleased is true if you do not specify the attribute. When set to false, students will not see scores sent to the gradebook. When the attribute is true, students see current scores and future updates. If you use the gradesReleased=false attribute and want to maintain compatibility with Original Course View, you will need to manage the release of grades. Instructors do not have a post action in Original Course View to release grades. Instructors do have the post action in Ultra Course View.

 

Return to March 2022 – 3900.34 Release description


Microsoft OneDrive - Document Linking - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View, Original Experience, Original Course View
Impact: Instructors and Students

We have partnered with Microsoft to create a new LTI integration for OneDrive. Once enabled, this integration can be accessed within the Ultra Course View and the Original Course View. This new intuitive workflow allows instructors to add OneDrive files to:

  • the Course Content area
  • Learning Modules
  • Folders

Document linking for Microsoft OneDrive is important for many reasons.

  • Document linking provides a link to a document instead of duplicate copies of a file in courses. This helps reduce storage space used.
  • Linking allows instructors to edit a single document. All links to the file reflect the most current version of the document. This approach provides greater efficiency and saves the instructor time.
  • The OneDrive integration enables instructors to edit the file from an Ultra course and Original course. This is a time saver for instructors.
  • Instructors access and manage OneDrive storage from within Learn. This provides a centralized and at-your-fingertips location for access and management.
  • Students can access and manage their own OneDrive storage from within Learn. Students can submit content from OneDrive using the rich text editor in Learn. This option provides greater choice and flexibility for content sharing.

The instructor may need to sign into a Microsoft account to view and select files. After adding the OneDrive file, the instructor may rename the file link in the course. The instructor can control the student visibility/availability setting. The instructor can enter full screen to edit the content of the file. When selecting this option, a new browser tab opens, and the file will be editable.

Figure 1. Add a OneDrive file to the Course Content.

Learn Ultra add file by open it from OneDrive using the plus sign menu in the Course Content page
 

Figure 2. Select the OneDrive file.

Learn Ultra add file by open it from OneDrive selecting the file from the OneDrive used
 

Figure 3. To change the name of the file and set visibility, select the file.

Learn Ultra add file by open it from OneDrive and see it in the Course page content list
 

Figure 4. After changing the title and visibility, the instructor can modify the contents of the file by selecting the "Full Screen" option.

Learn Ultra add file by open it from OneDrive and visualizing it within a course
 

Figure 5. The instructor can make edits as desired.

Learn Ultra add file by open it from OneDrive edition options for instructors
 

The student has a read-only view of the file in the course.

Other existing LTI options in the course remain unchanged:

  • Content Market (Ultra)
  • Books and Tools (Ultra)
  • Rich text editor (Ultra and Original)
  • Build Content (Original)
  • Course Tools (Original)

For Administrators: Please register the LTI Tool Provider in the Administrator Panel.


Watch a video about OneDrive documents integration within Learn Ultra

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: OneDrive Integrations shows how to open a document from Microsoft OneDrive within any Learn course content.

Return to March 2022 – 3900.34 Release description


Sticky Test Header - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View
Impact: Students

Test taking can be a stressful experience. We have designed a new test header to improve the student's testing experience. The new header provides students with key information to inform their test-taking strategy. The new header displays the following helpful information:

  • a progress bar,
  • the number of answered questions out of the total questions in the test or assignment,
  • and time remaining if the instructor has set a time limit.

The header is sticky, meaning that it is always visible as a student navigates the test. This header also appears in assignments that include questions.

Figure 1. Before

Learn Ultra StickyHeader functionality for assessments before upgrade

Figure 2. After

Learn Ultra StickyHeader functionality for assessments after upgrade

For Instructors and Administrators: This feature is on by default for all Ultra courses. There are no configurations required.


Watch a video about the new sticky test header

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Sticky Test Headers shows the new look and permanent position of test headers in Learn Ultra.

Return to March 2022 – 3900.34 Release description


Automatic cleanup of user-created archive and export packages - 3900.34.0

Blackboard Learn SaaS, Learn 9.1 MH/SH
Original and Ultra Experience, Original and Ultra Course Views
Impact: Users with permission to create course packages (Administrators; in some cases, instructors, course builders, and other privileged users)

Export and archive packages within a course will now have auto-delete settings. This automatic cleanup enables institutions to reduce storage space used. The auto-cleanup also allows administrators to control storage growth. This also saves time and reduces frustration for administrators.

In the past, all packages remained in the course until the deletion of the packages or the course. The retention of the course packages resulted in extensive storage usage.

Existing user-generated course packages will be set to expire in 90 days from the 3900.34 upgrade. This gives more time to copy packages to external storage if needed. In the course package list view, the expiry date for these packages will reflect a 90-day expiry. Packages are deleted on the expiry day.

Course packages created after the upgrade to 3900.34 will expire and auto-delete 30 days after the creation date.

We will notify users of this behavior in three ways:

  • When creating the package, the interface informs the user of this time constraint.
  • The notification that a package is ready to download informs the user of the time constraint.
  • In the course package list view for the course, the removal date displays for each package.

This improvement does not change the way administrators delete courses. These changes only apply to the export/archive packages stored within the course. There are no changes to the behavior of automatic archive creation or deletion.

For Administrators: Please leverage your own communication channels to reinforce this change to affected users.

 

Return to March 2022 – 3900.34 Release description


Access automatic archive packages from within courses - 3900.34.0

Blackboard Learn SaaS
Original and Ultra Experience, Original and Ultra Course Views
Impact: Administrators, others to whom admins grant permissions

In SaaS, daily archives are auto created for active courses. Administrators can retrieve lost data from these archives. These archives are available for 30 days. Now privileged users can now access and download archive packages from the course. The daily archives often lessen the need for other users to create their own packages. This change in access reduces storage space used. The access change saves time and reduces frustration for privileged users and administrators.

For Administrators:

  • This permission is not on by default for instructors. Required permission: Course/Organization Control Panel (Packages and Utilities) > Archive Course/Organization, including user passwords
  • Automatic archive packages include highly sensitive personal information for users. If you use the default authentication type in Learn, the package includes an encrypted version of users' passwords. When this is the case, we recommend that you do not enable this feature for instructors.
  • The password values in the Learn database pose no security risk if you use an identity provider (IdP) for authentication (e.g., SAML/LDAP) without fallback to the default Learn authentication.
  • We recommend that you review policies about storing and handling sensitive personal data. These archives contain highly sensitive data. Please ensure it is appropriate to grant users privileges to access these archives.
  • There are no changes to the restore process with this enhancement. Only administrators can retrieve user data through a restore process. We always recommend restoring courses into a non-production environment. This helps to ensure no disruption to current courses/users in production.

 

Return to March 2022 – 3900.34 Release description


API Updates:
Adaptive Release API Support: User Predicate APIs and Group Predicate APIs (Ultra and Original) - 3900.34.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All clients and partners

Instructors value the option to release course content according to various criteria. Using APIs, developers can now manage the release of content by group membership. Added with this release are PUTs endpoints:

  • one that will receive a list with only the userId set
  • one that will receive a list with only the groupId set

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi

 

Return to March 2022 – 3900.34 Release description


Highlight on bug fixes - 3900.34.0

Blackboard Learn SaaS
Ultra Experience and Original Experience

The bug fixes in this Learn release include:

  • Date picker uses the default server time zone rather than the user’s time zone: The date/time selector for course duration on course management pages uses the default server time zone rather than the user’s time zone.

    This applies to course properties management:

    • in the administrator panel
    • in course settings for the Original Course View when instructors have access to course properties
    • To provide greater clarity, we have added a time zone indicator to display the time zone that applies. For example, a Learn environment with a default time set to US Eastern Standard Time (EST) would display UTC –05:00.

    Integration behaviors remain unchanged:

    • course duration times set through REST APIs should use UTC
    • times set through SIS Framework should use server default time.

    Also, users can configure the availability dates with hours precision from the user interface. This configuration does not affect the integrations.

  • Notifications are not created for some users: In the past, because of performance reasons, we omitted notifications for users with 500 or more enrollments. Now if the number of enrollments for a user falls below 500, the notifications resume. Please remember that this process will run only every 24 hours.

  • Unable to change course role in Ultra courses due to "Save" button disabled: Users with the appropriate privileges were unable to save role changes made in other users' profiles. The issue was that the "Save" button was disabled. We have corrected this behavior.

You can view all maintenance items on Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. You can view the 3900.34.0 maintenance issues details on Behind the Blackboard.

 

Return to March 2022 – 3900.34 Release description


Learn SaaS release 3900.32.0

Blackboard Learn SaaS Continuous Delivery v3900.32.0
Release to Test/Stage: Tuesday, 11 January 2022
| Release to Production: Thursday, 10 February 2022.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.32.0 version included below on this page. Details can also be found on Behind the Blackboard.

Latest release: 3900.32.0-rel.35+f6a6242 to Production servers on 17 February 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


February 2022 – 3900.32 Release

The February 2022 - 3900.32.0 release includes several new features.

Instructors:

Instructors and students:

Administrators:

Return to top of the Release Notes page


Prohibit late submissions and new attempts after due date - 3900.32.0

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors, Students

Instructors may set both a due date and a time limit on an assessment. The Ultra experience accepts and marks "late" submissions received after the due date. But depending on the situation, instructors may want to enforce a due date and/or a time limit on an assessment. In some cases, the due date is not a strict deadline, but the time limit is. In other cases, the time limit is less of a concern, but the student must complete the assessment by a specific date. There may be times when enforcement of both the due date and time limit is important.

Robust assessment settings are necessary to support a range of different scenarios. These settings are also important for academic integrity and honesty in courses. Two new assessment settings are now available. These settings give instructors more control over due dates and time limits.

New Settings for Tests and Assignments:

  1. "Prohibit late submissions" - Select this setting to enforce a hard deadline and disallow a late submission. In-progress and saved attempts will auto-submit at the due date. Students will receive a submission receipt via email. Specified accommodations are still honored.
  2. "Prohibit new attempts after due date" - Select this setting to prevent students from beginning a new attempt after the due date.

Note that selecting "Prohibit late submissions" auto-enables "Prohibit new attempts after due date." But an instructor can enable the "Prohibit new attempts after due date" option on its own. This supports a scenario when students should have the full amount of time available on a timed test. In this scenario, we assume that the due date is of less importance. A student can resume any attempt saved before the due date passes. This supports a scenario where the student experiences a disruption during the assessment. Students who submit an attempt after the due date will have their submission marked as late.

If an instructor enables the due date and/or time limit, students see these details. These details appear in the Details & Information section for the assessment.

 

Scenario examples – 1-hour timed test due today at 6:00 PM

Scenario 1 – "Prohibit late submissions" enabled:

Instructor settings:

Instructor detail view of Prohibit late submissions and new attempts after due date settings

Student view:

Student view of Prohibit late submissions and new attempts after due date settings

When starting a 1-hour timed test less than 1-hour before the due date:

Student view of a warning message when there is less than one hour to complete a test
Student view of Prohibit late submissions and new attempts after due date when there's less than one hour left
Student view of the timer running when there is less than one hour to complete a test
  • Students starting an attempt before 5:00 PM today will have the full 1-hour time limit available.
  • Students starting an attempt after 5:00 PM today will not have the full 1-hour time limit available to them. For example, a student who starts the test at 5:15 PM will only have 45 minutes available.
  • Attempts not submitted before the 6:00 PM deadline will auto-submit at the due date.
  • No new attempts can begin after the 6:00 PM deadline.
  • Students with accommodations can continue working past the due date. Their attempt will not be auto-submitted.

Scenario 2 - "Prohibit new attempts after due date" enabled on its own:

Instructor settings:

Instructor detail view of Prohibit late submissions and new attempts after due date settings

Student view if the due date has passed:

Student view of Prohibit late submissions and new attempts after due date when due date has passed
  • Students starting an attempt before 5:59 PM today will have the full 1-hour time limit available.
  • Students who submit an attempt after 6:00 PM today will have their submission marked as late.
  • No new attempts can begin after the 6:00 PM.
  • Students with accommodations can continue working past the due date. Their attempt will not be auto-submitted.

 

Limitations:

"Prohibit late submissions" does not work in combination with:

  • Peer review
  • Group submissions
  • Offline submissions
  • LTI tools

"Prohibit new attempts after due date" setting enabled on its own does not work with:

  • Peer review
  • Offline submissions
  • LTI tools

Return to February 2022 – 3900.32 Release description


Pronunciation display and recording - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience (pronunciation description only)
Impact: All users

When enabled, all users can add text guidance and an audio recording of their name to their user profile. Users can use the text guidance to describe the pronunciation of their names for other users. Users can record the pronunciation of their name. The recording tool counts down to when the recording begins. The recording may be up to 20 seconds long.

If enabled, text guidance and audio recordings appear with pronouns in these locations:

Assessments

  • Group Assessments
    • A user can see group pronunciation information in the overview panel.
    • A user can see group members’ pronunciation information while taking the assessment.
  • Peer Review
    • A user entitled to see peer reviewers’ names can see their pronunciation information. This information displays above their feedback when viewing a student’s attempt.

Course Roster

  • Roster
    • Users can see other users’ pronunciation information in the course roster view.
  • User Management
    • A user can see pronunciation information when searching for users to enroll.
    • A user can see a user’s pronunciation information when editing users in the course roster.
    • A user can see a user’s pronunciation information when editing their accommodations.

Communication Tools

  • Discussions
    • Users can see other users’ pronunciation information with their responses.
  • Messages
    • Users can see other users’ pronunciation information when searching for message recipients.
    • Users can see other users’ pronunciation information in the message panel.

Gradebook

  • Instructors and graders can see users’ pronunciation information in the grid view.
  • Students can see their own pronunciation information when viewing their own grades.

Groups

  • A user can see the pronunciation information of users in a group.
  • Instructors can see the pronunciation information of students in the group management view.

User profile

  • A user can see their own pronunciation information in their profile page.
  • A user can see their own pronunciation information when editing their profile.
Before and after image. On the right, the name pronunciation option is now available in the basic information panel for all users

System administrators should configure this feature. Define preferences from the Customize User Information option in the Users section. Enabling the audio recording option also enables the textual pronunciation description. We have designed this rule for accessibility reasons. You may choose to manage the pronunciation description field through data integration.

 

Providing this functionality to all users is important to us. We will complete this feature work for other experiences in an upcoming release.

Base Navigation and Original Course View:

For now, if enabled, users can create audio recordings of their name pronunciation. Users may also add a pronunciation description. The pronunciation description appears to users who have privileges to edit others’ profiles. The information will not appear to students in courses.

Original Experience and Learn 9.1:

For now, administrators can enable a text field for pronunciation description. Users may add a pronunciation description. The pronunciation description displays to those with privileges to edit other users’ profiles. Pronunciation information will not display to students in courses.

Known issue in Safari browser:

There is a known issue creating or playing pronunciation recordings in Safari. The issue is because of a mismatch of compression codecs that Safari supports. Safari users will receive warnings about the issue in the interface.

Return to February 2022 – 3900.32 Release description


Granular Course Copy - Copy from Original - 3900.32.0

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors

Instructors now have the option to copy content from Original courses to an Ultra course. This enhancement to course copy provides efficiencies and greater flexibility for reusing content. This will save time and reduce frustration when building a course.

The course copy procedure and process remain the same. The Copy Content menu now includes both Original and Ultra courses. Instructors may choose to copy all or select content. If the system encounters a problem with content copy an error report will appear. The details will provide more information about why the content failed to copy.

Supported content types are as follows:

  • folders
  • documents
  • tests, including group tests
  • assignments, including group assignments
  • links to websites
  • SCORM packages
  • discussions and journals

More detailed information on supported content types is available.

Granular content copy from Original now allows selection of individual files

Return to February 2022 – 3900.32 Release description


Branded URLs in Scheduled Notification Emails - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All Users

Some institutions use domain branding. Different authentication providers (IdPs) have an association with a specific domain. When this is the case, notification emails reflect the domain in the URL for each individual user. This functionality provides support for all authentication types for each individual user. When a user clicks into a notification email, they will now authenticate to that domain.

System administrations do not need to take any action. This update is structural only. Changes apply only to emails sent per the notification settings that each user has made.

Return to February 2022 – 3900.32 Release description


Other improvements - 3900.32.0

Force Completion changes to better support Multiple Attempt Tests

Blackboard Learn SaaS, Learn 9.1
Original Experience
Impact: Instructors, Students

In Original Course View, enabling Force Completion on a test or survey has new behaviors. The Force Completion option now requires a time limit and automatic submission. We made this change to enforce the submission of incomplete or abandoned attempts. This change is important so that instructors can access and grade these attempts. Instructors may also create a multiple attempt assessment with the Force Completion option. This change ensures that students can now start new attempts in this scenario.

 

Gender Field update: Other

Learn SaaS, Learn 9.1
Ultra Experience and Original Experience
Impact: All users

We have updated the gender field to include a new parameter for "other." This change is important as we strive to focus on diversity, equity, and inclusion in Learn. As part of this work, we have updated REST APIs and SIS Frameworks to map a value of "X" to "other." As a categorical field, gender is primarily important for institutional reporting. The gender field is an option for inclusion in two Learn reports:

  • Enterprise Surveys
  • Outcomes reports

Note for Administrators: We recommend that administrators do not enable the gender field. Instead, enable the pronouns option for personal expression in teaching and learning. Pronouns provide a more valuable option for self-expression when interacting with course members.

 

Text on Page update: Exceptions setting consistency

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors

In the Assessment view list, the descriptive text reads "Edit settings." In the Submission view, the descriptive text reads "Exceptions." We updated both texts, which now read "Add or edit exceptions." This change provides a more consistent experience and improves clarity. We also changed the title of the peek panel. The title was "Edit Submission Settings" but is now "User or Group Exceptions."

Exceptions Setting Consistency

Content Editor improvements for Original Course View

Blackboard Learn SaaS, Learn 9.1
Original Experience, Original Course View
Impact: Instructors, Students

  • Pasting from Google Docs now gives an option to keep styling or simplify the HTML.
  • Users can move the spellchecker window so that it does not cover the text the user is checking for errors.
  • Missing icons for table row and column cut/copy/paste will now appear.

Return to February 2022 – 3900.32 Release description


API updates: Adaptive/Conditional Release API Support - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All clients and partners

Instructors value the option to release course content according to various criteria. Using APIs, developers can now manage the release of content by group membership.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi

Return to February 2022 – 3900.32 Release description


Highlight on bug fixes - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience

The bug fixes in this Learn release include:

  • Future courses shown as "ended" to students: When a student tried to access a course that began on a future date, the student received this error:
        "This course has ended. You can no longer access this course."
    This message is now updated to provide clearer information.
        "You can't access this course right now. Your instructor will allow access when the course is ready."
  • Students received error when trying to access group assessment:
    When a student tried to access a group assessment, the student received this error:
        "Oops! Something went wrong. Please reload the page."
    We corrected this error. Students can now access the group assignment as expected.
  • Incorrect submission date on assignment submission receipt:
    The assignment submission receipt included the timestamp when the student started the attempt. The timestamp now shows the time/date the student submitted the attempt.
  • Feedback was not saved if the instructor did not click save before updating and saving the grade:
    Feedback was not saved if the instructor did not click save before updating and saving the grade. This problem occurred only in Ultra courses. We have corrected this error. Both the grade and feedback save as expected.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.32.0 maintenance issues on Behind the Blackboard.

Return to February 2022 – 3900.32 Release description


Learn SaaS release 3900.30.0

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Release to Test/Stage: Tuesday, 7 December 2021
| Release to Production: Thursday, 6 January 2022.
Original Experience, Ultra Experience

For full feature details please see the corresponding notes for the Learn 3900.30 version included below on this page. Details can be found on Behind the Blackboard.

Latest release: 3900.30.0-rel.39+97a2be2 to Production servers on 24 of January 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


Bb Annotations: Save preferences / Settings 

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Experience, Ultra Course View, Original Course View, Original Experience

For this improvement, we constantly work with our partners to align the product functionality with the pillars of efficiency and pedagogy, now we are pleased to present this update for Bb Annotate tool, available for both Original and Ultra Courses which is built around the common and really used workflow: the grading process.

Since the initial deployment of Bb Annotate, we have identified that saving preferences is a great need for instructors and grading roles, avoiding the need to reset common preferences when switching from submission to submission. For this release, we will be able to go through the inline grading process in the Course, saving common preferences for Annotation tools, and having the possibility to save custom Stamps to add to the submissions, these new functionalities are user-defined, which means that user preferences and custom stamps will persist through all courses.

With this release, we help our instructors and grader roles to improve their productivity, decreasing work time in a “do it once and then forget” way and encouraging the use of the application as a preferred tool for feedback.

Enhancement is going to be out in January, the exact date may differ from the release update and even be different across regions. This improvement will be released to client Production environments with the 3900.30.0 release.


Learn SaaS release 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0
Release to Test/Stage: Tuesday, 16 November 2021 
| Release to Production: Thursday, 2 December 2021.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.28.0 version included below on this page.

Last release: 3900.28.0-rel.22+1a80aa0 to Production servers on 16 December 2021. Replaced by version 3900.30.0 on Production on 6 January 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


Assist disclaimers for third-party tools

Blackboard Learn SaaS Continuous Delivery v3900.30.0 | Release to Test/Stage and Production 6 January 2022
Original Experience, Ultra Experience

The Assist updates are micro-service changes that will affect all Test/Stage and Production instances on the same day. On this first launch for a third-party tool, as a user, you'll see and need to accept a legal disclaimer anywhere Assist is used. You can set later not to see the disclaimer again for each tool.


Ally File Transformer in Blackboard Assist (global availability)

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

The Ally File Transformer helps students to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences. Ally File Transformer, as a free part of Blackboard Assist, is available by default but can be turned off.

  • Available at no cost with Blackboard Assist enabled. An Ally license is not required.
  • It converts files to alternative, more accessible formats including HTML, ePub, electronic braille, audio, BeeLine reader and to a PDF that’s undergone optical character recognition (OCR).
  • For institutions licensing Ally, the Ally File Transformer allows students to convert their own files or files they've found via research or project work.
  • The Ally File Transformer comes automatically with Blackboard Assist. There is an option to turn it off, if preferred, in the Administrator Panel > Partner Cloud Settings.

Previously available for North American higher education clients, the Ally File Transformer will now be available with Blackboard Assist for clients globally on January 6. Blackboard Assist is available for all Learn SaaS clients except for US K12.

Ally file transformer brief explanation

Blackboard Assist (business/government availability)

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

Assist offers your learners one central hub within Blackboard Learn to find and access the services they need to flourish. Previously, Blackboard Assist was not available to clients with business or government licenses. From January 6, 2022 these clients will also have the chance to enable Assist.

Enable Blackboard Assist within Blackboard Learn and you will:  

  • Give learners one place to find vital support services: Blackboard Assist’s prominent placement in Blackboard Learn helps make learners increasingly aware of all connected support resources.
  • Get learners to take advantage of available services: Blackboard Assist’s around-the-clock availability through both the desktop and Blackboard app means that learners can access these support resources whenever and wherever they need them. Featuring services offers an additional way to capture your learners’ attention.  
  • Gain access to Ally File Transformer: Blackboard’s Ally File Transformer helps learners to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

Bb Annotations - Save preferences and settings: Delay for release to client Production environments

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Experience, Ultra Course View, Original Course View, Original Experience

As part of our commitment to release quality, and transparency to our users, we’re delaying the Bb Annotations: Save preferences and settings release previously scheduled in tandem with version 3900.28.0 on December 2, 2021. This will now be included in the 3900.30.0 release to client Production sites on January 6, 2022.


Learn SaaS release 3900.28.0: Update to client Test/Stage environments

We're releasing an updated version of 3900.28.0 (full release number 3900.28.0-rel.11+732fc84) to client Test/Stage servers on Tuesday, November 30, 2021.

Updates in this release include:

  • In the Original and Ultra Experiences, the way the system handles an error produced while a document is uploaded again to the Annotation server, changed. Now the Annotation server provides a flag to let the system know when to upload a document again.
  • In the Original Experience, when students tried to submit files in a group assessment, they got a UI red ribbon error reading “Failed to submit", but they could see the successfully submitted file after refreshing. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Production environments

We're releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.27+c56b21e) to client Production servers on Thursday, November 25, 2021.

Updates in this release include:

  • In the Ultra Experience, the announcements page wasn't loading in specific cases where announcements contained tables. The logic replacing tables for the text ‘Table with contents’ in the announcement's preview was causing an error and affected the whole announcements panel. We've fixed the issue.
  • In the Original Experience, when students tried to submit files in a group assessment, they got a UI red ribbon error reading 'Failed to submit', but they could see the submitted file after refreshing. We've fixed the issue.

Learn SaaS release 3900.28.0: Update to client Test/Stage environments

We're releasing an updated version of 3900.28.0 (full release number 3900.28.0-rel.8+671a810) to client Test/Stage servers on Tuesday, November 23, 2021.

Updates in this release include:

  • In the Ultra Experience, administrators who had access to all courses but weren't enrolled in a course weren't allowed to open or edit that course's banner. We fixed the issue and now, administrators can edit the course banner in any course, even if they aren't enrolled in it.
  • In the Ultra Experience, the Course Faculty list feature has changed based on client feedback:
    • When a system admin has set course messages to read-only, message links will no longer be displayed by instructor names for students.
    • Also, the Faculty list will only show the teaching roles of instructor, facilitator, and any custom role with “Treat Users with this Role like Instructor” set true. It'll now exclude other non-teaching roles such as course builder or grader.
  • In the Ultra Experience, the accommodations functionality was merged in release 3900.28.0, but the translation of its corresponding strings wasn't. We've fixed the issue and completed the string translation in the latest version.
  • In the Ultra Experience, the announcements page wasn't loading in specific cases where announcements contained tables. The logic replacing tables for the text ‘Table with contents’ in the announcement's preview was causing an error and affected the whole announcements panel. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Production environments

We're releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.24+b3048ed) to client Production servers on Thursday, November 18, 2021.

Updates in this release include:

  • In the Ultra Experience, the Course Faculty list feature has changed based on client feedback:
    • When a system admin has set course messages to read-only, message links will no longer be displayed by instructor names for students.
    • Also, the Faculty list will only show the teaching roles of instructor, facilitator, and any custom role with “Treat Users with this Role like Instructor” set true. It'll now exclude other non-teaching roles such as course builder or grader.
  • In the Ultra Experience, administrators who had access to all courses but weren't enrolled in a course, couldn't open or edit that course's banner. We fixed the issue and now, administrators can edit the course banner in any course, even if they aren't enrolled in it.

Learn SaaS release 3900.28.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Original Experience, Ultra Experience

We're releasing a new Learn version 3900.28.0 (full release number 3900.28.0-rel.5+d4503d3) to client Test/Stage servers on Tuesday, November 16, 2021. The details on new features and updates will be published in the corresponding individual feature release notes.


Point-based and point-range rubrics - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience

We are excited to add point-based and point-range rubrics to Learn Ultra courses. Point-based and point-range rubrics provide instructors the flexibility that is expected for a variety of grading procedures and use cases. Instructors may customize rubrics with different point scales to support various pedagogical approaches and instructional practices. Likewise, faculty may opt to use decimals, organize columns with points or points ranges ascending or descending, and utilize total points that sum up to 99,999.00.

With this addition, we continue to expand the capabilities of Learn Ultra and make the transition from Original Course View to Ultra Course View seamless. We've been careful to design point-based rubrics so that those created in Original courses migrate to Ultra as part of a course conversion. The December 2021 release of these improvements is perfect timing for instructors to take advantage of these new rubric features in their winter and spring 2022 classes!

Points based rubrics example
Point range rubrics example

 


Accommodations: Support more granular control - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

We have frequently heard from our clients that instructors need greater granularity of control for specifying any extra time a student may need on timed assessments. The next phase for Accommodations includes the option for faculty to set the percentage of extra time for those students who need more time to complete a timed assessment.

When adding a time limit accommodation, faculty may specify any percentage of extra time that is needed to honor a time limit accommodation. This change provides greater flexibility to the instructor supporting both the students’ needs and the instructor’s assessment strategy.

More on accommodations

Accommodations granularity settings using time percentages successful example
Accommodations granularity settings showing an error example with an invalid value

Ultra course banner: Image description - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

Visual components of courses are helpful for aesthetic and identification purposes. To ensure that all visual elements are accessible, we are building on recent improvements to the Ultra Course banner. In this release, we have added the option for instructors to include an image description when uploading a banner image in the course. Faculty may also add an image description to existing course banner images. We are also providing greater control for instructors to mark images as decorative whenever images are not primary content. Providing visually appealing courses that adhere to accessibility best practices and standards is truly key to engaging all students and ensuring an equitable learning experience.

Set the image description for course banner image

Both Original and Ultra courses include the option to add an image description to the course cards from the Courses page on the Ultra Base navigation.

 


Set visibility for group sets - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

Adding to the current functionality of Group Sets, the next phase of our work on course groups provides faculty an option to change the visibility for custom or randomly created group sets. A new choice to hide course groups from the students’ view gives instructors the option to use groups to discretely organize students based on their performance, interests, adopted knowledge, and other criteria.

Instructors hide or show groupsets to students while they create them in the gradebook

Instructors may also change the visibility option preferred for each group set from the course groups page when creating a group set.

Group set visibility status can be seen under the groupset's name in the Gradebook

Instructors can see the visibility status of group sets when applying filters in the Gradebook grid view, setting up conditional release, and associating a group set to content such as an assessment or discussion.

To ensure that faculty maintain the appropriate interaction among students, the self-enrollment option will be automatically set as disabled when any course group’s visibility is set to “hidden from students”. And content association will always be possible when course group’s visibility is available to students.

For a few users, visibility settings of current hidden group sets in Ultra may not match the specifications explained above. If you note any inconsistencies in your Learn visibility configuration, please contact Client Support. We've got your back.


Microsoft Teams integration

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

We are excited to announce continued improvements to the Microsoft Teams classes integration, which demonstrates our commitment to providing best-in-class tools and technologies for the Ultra Course View. This release includes the following capabilities:

  • When an Administrator disables the integration, only an Administrator can re-enablement the integration on a course-by-course basis. This option is only possible when the integration has been re-enabled by the Administrator on the Learn instance. 
  • When the course is marked as completed or the integrations are disabled, any Teams synched with the course will be put into archive status and the synch will be stopped. If the course is re-opened or re-enabled, the course changes will resynch with the archived Team and that Team will be reactivated.  

API updates - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View, Original Experience

We’ve made some noteworthy API updates:

  • Ultra Discussion APIs: Management of discussion topics/posts (Ultra only). We’ve made some noteworthy API updates, including the management (creating, updating, deleting and grading) of discussion posts in Ultra course.
  • Adaptive Release API Support: PATCHs, PUTs and DELETEs for Rule APIs and Rule Criteria APIs (Ultra and Original). We’ve made some noteworthy API updates, including: the ability to manage the release or visibility of a course content based on timing or student success criteria.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Course View, Ultra Experience, Original Experience

The bug fixes in this Learn release include:

  • Issues with Discussion board and Discussion analysis: Discussion analysis showed no information and the Discussion board visible/hidden menu was too small to use. These issues have been fixed and the UI now behaves as expected, and allows for better working space.

  • Student assessment answers show "None given" and "saved question 0 multiple times": The access log for assessments displayed confusing and inaccurate messages. The log now displays messages as expected.

  • Issues with special characters causing erratic behavior: The platform was having issues interpreting some characters,  causing special characters to appear in the subject of Original course messages in the global navigation updates, and the “What's New” Module. It also caused inadvertent posting of an announcement and emails sent to users to fail when an ampersand was in the course name. This behavior has been fixed and now works as expected.

  • Student preview does not work properly on Ultra courses: The 'Reset preview' text box was shown in white over white, which made the message invisible unless the user highlighted it. Also, selecting the 'Reset' button didn't reset the actual coursework for the student preview user. These issues have been fixed by changing the color of the text and correcting the behavior of the 'Reset' button.

  • Adding LTI option to the questions feedback: To give instructors more tools for providing feedback on student evaluations, the present development makes the LTIs available in the question feedback RTE. The following plugins were enabled in the automatic feedback editor: LTI content, YouTube inserts and Cloud files access.

  • Spacing issues on Ultra documents - Course restore: The line spacing between a heading and paragraphs was affecting legibility. After resolving the spacing issues for courses that are currently in the database, the issue remained for course documents that were restored in Ultra. The space issue was adjusted and corrected for courses that weren't in the database when the upgrader was executed.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.28.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.26.0: Release to client Production environments

We released an updated version of 3900.26.0 (full release number 3900.26.0-rel.22+4fb8410) to client Production servers on Saturday, November 13, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Experience, some content in the tables wasn't appearing correctly. We've fixed the issue.
  • In the Ultra Experience, instructors couldn't edit the fill in the blank questions after submitted by students. We've fixed the issue.
  • In the Ultra Course View, the entire discussion UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience

We’re releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.22+4fb8410) to client Production servers on Thursday, November 11, 2021.

Updates in this release include:

  • In the Ultra Course View, when grading discussion boards, the entire discussion thread wasn't appearing. We've fixed the issue (2).
  • In the Ultra Experience, assessments weren't submitted after students selected 'Submit', cancelling altogether the submission prompt. We've fixed the issue (2).
  • In the Ultra Experience, multiple options for matching questions weren't supported with voiceOver for IOS phones, and gestures didn't allow a correct interaction with controls or inputs, affecting the experience for IOS users who had voiceOver enabled and tried to select an answer in an exam or quiz. We've fixed the issue (1).
  • In the Original and Ultra experiences, In a multi node environment, when the administrator changed the Safe HTML policy, it wasn't reflected in the other nodes of the application. We've fixed the issue and now, the Safe HTML policy updated will reflect in all nodes across the application immediately(1).
  • In the Original Experience, after the latest upgrade on November 4, multiple sites in the APAC, US Central, US Mountain, and US Pacific regions experienced periods of unresponsiveness or degradation, due to a database index that wasn't recreated as part of the 3900.26 upgrade. We've fixed the issue.

For client sites already on 3900.26.0 before November 11 release:
(1) These fixes were deployed on November 4.
(2) These fixes were deployed on November 8. 


Learn SaaS releases 3900.26.0 and 3900.28.0: Update on release to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021

Ultra Experience, Original Experience

Due to a critical issue reported in discussion forums during the latest release, we’re performing an unscheduled update today, Monday 8 November, 2021, to the Blackboard Learn SaaS 3900.26.0 release (full release number 3900.26.0-rel.18+de6a634) to client Production environments in APAC and US Pacific, Mountain, and Central time zones. This update will only apply to production sites which have already been upgraded to 3900.26.0, and won't impact Europe or US Eastern time zones.

The issue addressed in this release is:

  • In the Ultra Course View, when grading discussion boards, the entire discussion thread wasn't appearing. We've fixed the issue.

As a result of the delay completing the full roll-out of 3900.26.0 to production environments, we will postpone the Blackboard Learn SaaS 3900.28.0 release to client Test/Stage servers, previously scheduled for Tuesday, November 9, 2021, to Tuesday, November 16, 2021. This new release date aligns with our usual pattern. 

The release schedule has been updated to reflect this latter change.


Learn SaaS release 3900.26.0: Release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience

We’re releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.15+621c3b2) to client Production servers on Thursday, November 4, 2021.

Updates in this release include:

  • In the Ultra Experience, multiple options for matching questions weren't supported with voiceOver for IOS phones, and gestures didn't allow a correct interaction with controls or inputs, affecting the experience for IOS users who had voiceOver enabled and tried to select an answer in an exam or quiz. We've fixed the issue.
  • In the Original and Ultra experiences, In a multi node environment, when the administrator changed the Safe HTML policy, it wasn't reflected in the other nodes of the application. We've fixed the issue and now, the Safe HTML policy updated will be reflected in all nodes across the application immediately.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.13+180c3aa) to client Test/Stage servers on Tuesday, November 2, 2021.

Updates in this release include:

  • In the Ultra Course View, the Ultra Extension Framework hover events weren't triggered for the new course menu. We've added the analytics hover event for Eesysoft on the new course menu links, and we've fixed the issue.
  • In the Ultra Course View, the Enable/Disable feature, and the Save and Submit buttons weren't behaving properly for assessments that have text questions only. The assessments were enabled in the presence of an answer, but couldn't be disabled when the answer was removed. We've fixed the issue.
  • In the Ultra Experience, the feature flag progress tracking was removed without making available the toggle for administrators. When announced in the Community site some users requested to recover the feature flag toggle while the administrator flow is completed, and we listened. We've fixed the issue.
  • In the Original and Ultra Experiences, whenever a tab was loaded, individual records for all modules on the accessed page were logged. While on Ultra the impact was negligible, on the Original Experience this could account for between 25% to 75% of data, slowing down the execution of reports for more relevant details. We've fixed the issue.
  • In the Original and Ultra Experiences, some clients were still experiencing overlapping issues on Wiris math formulas after the latest fix we provided. The Stix font family wasn't used when the overlapping happened. We've fixed the issue for formulas created from this point onwards. Formulas created before this fix need to be modified again manually, using the Wiris editor.
  • In the Original Experience, in the Administrator Panel's Tools and Utilities section, there was a generic label with a broken link. We’ve fixed the issue.
  • In the Original Experience, when the Learn version was being upgraded on Windows servers, the script that completed the process generated an execution error. We've fixed the issue, and made sure the upgrading process now finishes successfully.
  • In the Original Experience, when admins copied a course with embedded LTI links within the Rich Text Editor to a new or existing course, those links broke. They were still pointing back to the old course where users of the new course didn't have permissions. We've definitely fixed the issue for both links and embedded LTI calls, but the LTI links in the Original editor created before this release won't copy correctly. They'll have to be recreated.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Tuesday, October 26, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, students' usernames were not displayed after due date accommodation was enabled for groups, the roster or the discussions page. We've fixed the issue.

Learn SaaS release 3900.23.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.27+bf491df) to client Production servers on Thursday, October 21, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, the entire discussions UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Tuesday, October 19, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, the entire discussions UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We're releasing a new Learn version 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Wednesday, October 13, 2021. The details on new features and updates will be published in the corresponding individual feature release notes.


Set and display pronouns in Ultra Course View - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

As part of planned diversity, equity, and inclusion improvements, this release gives institutions the option to allow users to express to others their personal pronouns. This fosters greater respect between students and with faculty engaging online by letting others know how best to refer to them in their group activities and discussions.

Included in this release:

  • Administrators can opt-in to allow use of the new pronoun field.
  • Administrators can set the pronoun values users will be able to select, allowing conformance with institutional standards, policy, and culture.
  • Administrators can allow users to request additional pronouns to be added to the approved list.
  • When allowed, users can select one or more pronoun values to display to others.
  • Users in Ultra Course View courses can see the pronouns populated by others in the class.
  • Data integration supports populating pronoun values for users through REST, flat file, XML, LIS, and IMS Enterprise methods.

A future release will allow for the display of pronouns in Original Course View courses. User self-selection of pronouns will require that Base Navigation is enabled. When using Original Experience (Base Navigation is not enabled), only data population through data integration will be supported.


Ultra: Course Overview M2 – Banner - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We have frequently heard from clients about a desire to include additional visuals into Ultra Course View, for both aesthetic and identification purposes. As a next phase in our work to improve overall navigation and an intuitive course experience, the course card image from base navigation can now be used as a course banner in Ultra courses.

When adding a new course image, instructors can opt to make it visible within the course and are able to easily crop the image to the preferred size and zoom in or out on the uploaded image to select the part they want to focus on. This change also makes it easier for instructors to add a course schedule and for students to identify course faculty members and class meeting days, times, and location.

Providing a visually appealing course, images consistent with Base Navigation, and easy-to-locate course details, is key to engagement and the overall student experience.

Ultra Course Overview image with new top banner included

 


Ultra Rich Text Editor Improvements: Tables. New options available when using tables - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We recently released the tables function in the Ultra rich text editor. In this release, we are pleased to share that additional formatting options are now available when using tables.

  • Text Style
  • Alignment options
  • List Attachment
  • Insert content

These options provide greater flexibility for faculty and students, especially in disciplines where the presentation and formatting of data is particularly important.

Table showing different text style, alignment options, list attachment, and content insertion within a it

Microsoft Teams integration - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

Blackboard is excited to announce continued improvements to the recently released Microsoft Teams classes integration, solidifying our commitment to providing best-in-class tools and technologies for the Ultra Course View.

To ensure consistency of data processing and to reduce potential synchronization issues between Learn Ultra course view and an institutions Microsoft Tenant, at initial launch in August, Blackboard introduced a new Institutional email field within the Student Information System framework. This was specifically for cloud providers such as Microsoft who use email as their primary user identifier. This was made available for all SIS integration types.

This release includes the following capabilities:

  • The ability to allow courses to be Archived and Restored but keeping all institution emails intact. This is a continued change management improvement, and the first of several process improvements planned with this integration.
  • Support for large course sizes up to 10,000 enrollments, keeping inline with the maximum number of users that can be supported in a single Microsoft Team.
  • Greater system administration messaging within the integration setup flow, to detect Microsoft Tenants that don’t have the Teams Education profile added. This was an enhancement added as a result of our initial beta testing that took place earlier this year.

Progress Tracking M1.2: Permanent Tracking and Feature Flag Removal - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

As part of our August release, we included our Beta version of progress tracking. From this release on, progress tracking in Ultra Course View (UCV) could be activated in new courses, where no previous activity had taken place. This feature was also the first functionality behind a feature flag. In other words, administrators had the ability to decide whether they want to enable progress tracking at their institution or hold it for a while. We are happy to share that we are removing the current limitations around this feature.

With this release, instructors will be able to enable progress tracking at any time during the term. Enabling this functionality will give students an easy way to keep track of what they have done inside each one of their courses. When enabling progress tracking later than the beginning of the term, participatory items will be retroactively marked as complete. For example, assessments submitted previously by students will be marked as complete. Non-participatory items, like Ultra documents, will still need to be manually marked by students.

This is the next step in our work on progress tracking, and we’re excited to move forward alongside our clients. Future releases will provide additional instructor capabilities, such as the ability to monitor progress made by their students inside their courses.


API updates - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’ve made some noteworthy API updates, including the ability to manage the release or visibility of a course content based on timing or student success criteria:

  • Ultra Discussion APIs: Read - Discover (Filters). We’ve made some noteworthy API updates, including filters for the READ Discussion topic(s) and post(s) - collection and individual, where the user can filter before/after creation, or modify dates.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • 'Needs grading' didn't take effect in Ultra grade journal on 'Grades and Participation' screen: this issue is now fixed and the Needs Grading filter is working as expected.

  • Unable to rename file in Ultra assignment: when an instructor tries to rename a file added into an Ultra assignment, a pop up titled "Close Without Saving?" appears when the user navigates away from the page. The edit option is there for instructors to be able to rename assignment's files, and it is now working without errors.

  • When the search box was clear in the gradebook grid view, not all columns were restored: when interacting with the search box, the elements (students(rows) and gradable items (columns)) are filtered. Now when the input is clear (by using the X button or removing the text explicitly with the keyboard), and all elements are restored, meaning no filtering.

  • Completed Course was not displayed in the vertical message tab for students: this has been fixed. Completed courses are displayed in the messages tab for students.

  • The number of unread messages was displayed twice on the Japan Language pack: the  number of unread messages was displayed twice in the Ultra Base navigation on the Japanese Language. This is now fixed.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.26.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.23.0: Update to client Test/Stage and Production environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.23.0 to client Test/Stage servers on Wednesday October 6, 2021. The full release number (3900.23.0-rel.27+bf491df) will remain the same. This version will also be released to client Production servers on Thursday, October 7, 2021, in our regular monthly upgrade.

Updates in these releases include: 

  • In the Ultra Experience, when creating system notifications, only 100 institutional roles were showing if more roles than that were present. We fixed the issue.

Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.27+bf491df) to client Test/Stage servers on Tuesday, October 5, 2021.

Updates in this release include:

  • In the Ultra Experience, when instructors sent messages to course users and then marked the course as complete, the unread message count for students wasn't reduced when message was read. We fixed the issue.
  • In the Original Experience, when admins copied a course with embedded LTI links within the Rich Text Editor to a new or existing course, those links broke. They were still pointing back to the old course where users of the new course didn't have permissions. We've fixed the issue, but the links within course copies made before this fix still need to be manually fixed.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.30+4b0740b) to client Production servers on Thursday, September 30, 2021.

Updates in this release include:

  • In the Ultra Course View, students couldn't access the feedback when selecting the feedback icon in tests that used Respondus LDB, getting a console error instead. We've fixed the issue.
  • In the Original Course View, LTI Contents of Original course in Ultra base navigation calendar were displaying permission errors when selected, preventing users from opening them. We've fixed the issue.
  • In the Original and Ultra Experiences, during the September 16 Production SaaS update, an issue with the  deployment configuration management tool prevented log folders and log files from being added and displayed in the Content Management /internal/logs  folder. We've fixed the issue.

Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.20+390fc02) to client Test/Stage servers on Tuesday, September 28, 2021.

Updates in this release include internal enhancements and system optimization.


Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.19+2fb7fc2) to client Test/Stage servers on Tuesday, September 21, 2021.

Updates in this release include:

  • In the Ultra Course View, students couldn't access the feedback when selecting the feedback icon in tests that used Respondus LDB, getting a console error instead. We've fixed the issue.
  • In the Original and Ultra Experiences, some client Test/Stage instances experienced outages due to an incorrect query during notification cleanup. We’ve fixed the issue.
  • In the Original Course View, LTI Contents of Original course in Ultra base navigation calendar were displaying permission errors when selected, preventing users from opening them. We've fixed the issue.
  • In the Original and Ultra Course Views, instructors were required to login again to Learn, after they accessed an LTI tool and selected the Return to Learn button. We've fixed the issue.

Learn SaaS release 3900.21.0 and 3900.23.0: Update to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience

We’re applying an updated version of 3900.21.0 to client Production servers and an updated version of 3900.23.0 to client Test/Stage servers on Friday, September 17, 2021. Full Learn release numbers will not change.

Updates in this release include:

  • Update to the Ultra UI for iOS 15.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.28+dd6c7ec) to client Production servers on Thursday, September 16, 2021.

Updates in this release include general internal enhancements and ongoing system optimization.
For Learn SaaS, we also deployed OS Fonts to address some remaining Wiris Math Editor issues on overlapping formulas. We've fixed those issues.


Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.25+75ad05d) to client Production servers on Thursday, September 9, 2021.

Updates in this release include:

  • In the Ultra Course View, the gradebook wasn't finish loading when courses were using SCORMs with adaptive release. We've fixed the issue.
  • In the Ultra Course View, instructors couldn't delete uncompleted SCORM package's attempts from students, and the process was producing 405 status codes instead. We've fixed the issue.
  • In the Original Experience, some clients' SafeHTML policy was overwritten by default at irregular intervals, usually after upgrades took place. We've fixed the issue.
  • In the Original Experience, a distribution notification alert processing was causing stability issues and peaking the use of memory for a few clients. We've fixed the issue. Affected sites might still receive some backlog alerts.

Ultra: Submission Receipt - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

Students need a way to ensure their work has been correctly submitted into the system. There are times where a student believes they have submitted their work when, in fact, it wasn't sent at all, or it wasn't sent successfully.

This new functionality provides students with a unique tracking number that confirms their academic submission. Students can copy and save this number as proof of their work, and evidence for academic disputes.

A modal window with the tracking information will appear to students after they submit their work. They can also receive an email with that information if they have a registered email, and download a similar text file to keep for their records.

Email submission receipts confirmation and tracking number for students

Rubric Criterion Increase - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

Rubrics are grading tools that help instructors to assess student performance and give feedback in detail. Before, Ultra allowed a maximum of 10 columns and rows. To provide more flexibility for the grading processes, Blackboard now decided to increase the limit up to 15 columns and rows.

We are conscious of the different pedagogical approaches and practices. We support institutions and instructors who prefer to grade students with a greater level of granularity.

More on rubrics


Ultra: Rich Text Editor improvements: Add table - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

For deeper versatility in the Rich Text Editor, this 3rd milestone brings the Add Table functionality to our users. Tables are a common way for instructors and students to align and organize content in a customized manner, better suited to their own preferences.

Add table functionality within the text editor

For the time being, only a few options are not yet available when using tables:

  • Text Style
  • Alignment options
  • List
  • Undo
  • Attachments
  • Insert content

 


API updates - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View, Original Course View

We’ve made some noteworthy API updates, including the ability to manage the release or visibility of a course content based on timing or student success criteria:

  • Adaptive Release API Support: GET and POST methods for Rule APIs and Rule Criteria APIs

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, when creating assignments with the auto zero set on, any past due standard assignments and basic LTI links are marked with automatic zeros after their due date. However, items deployed using partner cloud were never marked. We've fixed the issue and now the partner cloud and the manual column set the automatic zeros as required.

  • In the Ultra Course View, in the instructor view, the help bubble icon on a discussion board disappeared once an instructor had created and closed the discussion. When accessing the discussion again, the icon disappeared as well. We've fixed the issue.

  • In the Ultra Experience, an instructor added a SCORM package to a course content with a grade category TEST/ASSIGNMENT, and then created another test with a release condition based on the performance of the SCORM content. However, the SCORM test didn't appear for students. We've fixed the issue.

  • In the Ultra Course View, when users tried to add content to a course by selecting the plus sign "+" for adding content, then selecting on "+ Create", a menu on the right was displayed. If the user then selected the 'X' for canceling the action on that menu, the content area didn't refresh properly. We've fixed the issue.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.23.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.23.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Original Course View, Ultra Experience, Ultra Course View

We’re releasing a new Learn version 3900.23.0 (full release number 3900.23.0-rel.7+ad745cb) to client Test/Stage servers on Tuesday, September 7, 2021. The details on new features and updates will be published during the course of that day.


Learn SaaS release 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The regular release of 3900.21.0 (full release number 3900.21.0-rel.21+e2c25ca) to client Production servers on Thursday, September 2, 2021 will include some additional updates.

  • In the Ultra Course View, when a custom language pack was installed, the Ultra gradebook filter panel wouldn’t display. We’ve fixed the issue.
  • In the Ultra Course View, new menu icons were missing analytics-Id DOM tags, which caused some third-party integrations to break. We’ve fixed the issue.
  • During a Learn SaaS upgrade, a few clients experienced outages when a drop constraint command inadvertently locked a table that a certain building block relied on. We’ve fixed the issue.

Learn SaaS release 3900.21.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Original Course View, Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.19+e6e7e83) to client Test/Stage servers on Tuesday, August 31, 2021.

Updates on this release include:

  • In the Ultra Course View, the automatic zero functionality wasn't working for some content items with release conditions that were partially visible within a course. It wasn't working for Ultra courses or Original to Ultra converted courses. We've fixed the issue.
  • In the Ultra Experience and Ultra Course View, for course announcements and instructor feedback features, users couldn't use the A/V recording option for Collab in the Rich Text Editor. We've fixed the issue.
  • In the Original and Ultra Course Views, the Wiris math editor was sometimes displaying overlapped formula symbols, due to an improper font family type setting, making it difficult to read. We've fixed the issue and set a default font family, but please be aware that any formulas currently corrupted need to be manually edited.

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.38+a5c3f13) to client Production servers on Thursday, August 26, 2021.

Updates on this release include:

  • In the Original and Ultra Experiences, the Telemetry/LDP Export with Snowflake, Blackboard reports and the Consulting Central B2, were failing for some users, who were receiving error messages and a Snowflake exception. We've fixed the issue.

Ultra: Assignment Attempts Screen Improvements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Evaluating student-submitted content is a continuous job critical to the learning process. We know it's important to instructors and graders to improve the content view and create a practical grading process. That's why we keep enhancing grading workflows.

To help instructors, teaching assistants, and graders have a better view of the content they're grading, we've widened the screen of the submission area. It also includes a collapsible and expandable panel where users can navigate through tabs such as rubrics, feedback, and originality report.

On top of that, instructors and students can navigate the submission view and the panel tabs with different scroll bars. Independent scroll bars allow instructors or graders to scroll up and down the submission content without affecting the side tab navigation or the header. Now, instructors can use rubrics in a more practical way and provide feedback focused on a specific part of the submission.

These improvements will enable users to better navigate through content in the submission view, grade it with rubrics if applicable, or give feedback based on content provided in order to enhance student knowledge.

More on grading an assignment with multiple attempts


Partial Credit for Fill In the Blank Questions - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Fill in the blank questions are a great assessment tool to test knowledge at different levels and contexts. In our September release, we're expanding the grading capabilities of this question type.

This improvement will support those instructors who wish to grade student attempts at a more granular level. It will also benefit students based on their associated effort on these complex questions, and provide them with a more accurate representation of their proficiency

Allow partial credit to fill in the blank questions

Allow Instructors to Show or Hide the "Additional Content" Section at the End of Assessments - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

At the end of Ultra Assignments and Tests there is section called “Additional Content” where students can add text, images and files to complete their submissions or support their answers. This section was always included by default and could confuse students into thinking they needed to complete this extra requirement. Instructors would like to choose when this should be an option or not.

In this release, Blackboard has added a toggle to allow instructors to show or hide the “Additional Content” section. This gives greater control to instructors over what’s displayed to their students during assessments. If an assessment only has text or support visuals but doesn’t have questions, this section will be the space for the submission and will be activated always. If an assessment has questions, this section will hold additional content, for students to add supporting evidence, and the instructor can enable or disable it.

  • Instructor view:
  • Student view:

Email Styling Enhancements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Email notifications are reminders to help instructors and students keep track of important updates in their courses. In this release, we've made an email styling enhancement to the following email areas:

  • New announcement
  • New message
  • Assessment overdue soon
  • Assessment overdue
  • Daily digest

To provide better context, the course ID appears now above the course name. Message content will now follow the justification that the author selected. This makes messages easier to read and allows greater customization for the author. The footer now explains when notification settings can be managed. Finally, the new general style is cleaner and should align better to user expectations. We're excited because users will receive the valuable information contained in their emails in the best possible way.


Peer Review Assignments: Improved Handling for Disabled Students and Deleted Attempts - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

We’ve improved the user experience of a peer review assignment when a student is removed from a course (disabled or unavailable), and when a student’s submission is deleted during the peer review process.

When an instructor deletes a student submission containing peer reviews, they'll receive a warning message, as they'll lose those reviews. The list of affected students will be visible.

When grading or viewing peer reviews, the submission from a disabled or unavailable student will still be available.

If a student started or completed a review on a student submission that is no longer available (because it belongs to a disabled or unavailable student), they'll see they no longer have access to it. The student can start a different review if they’d like or if asked by the instructor. An instructor can see when a student completed a review that’s no longer available, giving the opportunity to let the student know they don’t need to complete another review if that’s preferred.

Improved handling of students with disabilities's submissions and deleted attempts for Peer Review assignments

Highlight on bug fixes - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, an instructor attempting to grade an assessment submission with rubrics and then cleaning the rubric with the grading's bar grading pill, was seeing the bar's grading pills empty and colorless, unlike the rubric's grading pill. We've fixed the issue.

  • In the Ultra Course View, when changing the way students were sorted in the gradebook for a course's discussion, assignment, test or attendance, students were sorted alphabetically by first name instead of being sorted by last name. We've fixed the issue.

  • In the Ultra Experience, within the Grade Center of a course set as Unavailable, the Last Access column was showing students as if they had accessed the course instead of showing no activity. We've fixed the issue.

  • In the original Course View, the preview mode for the TinyMCE editor was displaying a grey background. We've updated the editor and made it transparent, for better readability of contents.

  • In the Original Course View, there was an inconsistency in the TinyMCE editor between edit and display modes for list items regarding their line spacing. We've fixed the issue.

  • In the Original Course View, there were differences of color for certain HTML tags within the TinyMCE editor, between the display and edit modes. We've fixed the issue.

  • The course cards in Base Navigation now better reflect the access state for students when viewed by instructors. There are several settings that determine whether students can access a course including the availability setting, course duration dates, and term dates. Previously, a course would appear as “private” or “open” depending only on the availability setting and didn’t consider duration or term date restrictions. Now the displayed state of a course card will consider these settings and better reflect students’ ability to access the course.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.21.0 maintenance issues on Behind the Blackboard.


Ally File Transformer in Blackboard Assist (North America availability)

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Test/Stage and Production 5 August 2021
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

The Ally File Transformer helps students to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

  • Available at no cost with Blackboard Assist enabled. An Ally license is not required.
  • It converts files to alternative, more accessible formats including HTML, ePub, electronic braille, audio, or BeeLine reader. Also, to a PDF that’s undergone optical character recognition (OCR).
  • For institutions licensing Ally, the Ally File Transformer allows students to convert their own files, or files they've found via research or project work.
  • The Ally File Transformer comes automatically with Blackboard Assist. There is an option to turn it off, if preferred, in the Administrator Panel > Partner Cloud Settings.

The Ally File Transformer will be available with Blackboard Assist for Higher Education clients in North America on August 5. Availability for clients outside this region is expected later this year.

Ally file transformer trial promo

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Ultra Experience, Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.31+ccd7094) to client Production servers on Thursday, August 5, 2021.

Updates in this version include:

  • In the Ultra Course View, when a basic assessment was created in a private course and then the course was opened, unintentionally peer notifications were generated for all basic assessments. We've fixed the issue. The fix will cleanup the stream notifications that were incorrectly created.
  • In the Original Experience, when instructors who are enrolled in very large courses (e.g. more than 10,000 enrollments) accessed the system, or navigated the course's landing page, clients experienced slow or no access. We've fixed the issue.

Learn SaaS release 3900.19.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Ultra Course View, Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.13+02039cd) to client Test/Stage servers on Tuesday, July 20, 2021.

Updates in this version include:

  • In the Ultra Course View, when making a copy of a course, if quotes were used in custom alt-text descriptions for images, the Ultra assignments and assessments in the course appeared blank. We've fixed the issue.
  • In the Ultra Course View, when using the REST API for courses copied from a specific template course, due dates for assignments and other activities couldn't be updated. We've fixed the issue.
  • In the Original Experience, some SCORM attempts remained In Progress in the Grade Center, even after a successful completion of the corresponding SCORM quiz. We've worked with our partner to fix the issue and mitigate future problems.
  • In the Original Experience, some Learn SafeAssign reports couldn't be rendered.  We've fixed the issue.

Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

Original Experience, Ultra Experience

We’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.51+174af62) to client Production servers on Thursday, July 15, 2021.

Updates in this version include:

  • In the Ultra Experience, when making a copy of a course, if there were quotes used in custom alt-text descriptions for images, the Ultra assignments and assessments in the course appeared blank. We've fixed the issue.
  • In the Original Course View, some instructors and administrators couldn't save their HTML in the new Content Editor despite having the privilege to do so. We've fixed the issue.
  • In the Original Experience, some SCORM attempts remained "In Progress" in the Grade Centre, even after a successful completion of the corresponding SCORM quiz. Rustici identified the potential problem causing the issue. We've made their recommended fixes to mitigate future problems.
  • In the Original Experience, some Learn SafeAssign reports could not be rendered. Submissions could remain in a "report in progress" status for days. We've fixed the issue.

Microsoft Teams classes in Ultra - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Ultra Course View

Blackboard is excited to bring Microsoft Teams classes to the Ultra Course View to expand and support learner interaction and collaboration.

Research feedback, obtained from our global client base, set the base for Blackboard and Microsoft to foster collaboration and engagement, and to provide an integration breakthrough with Microsoft Teams classes. Users can now experience the power of Teams directly from within their Blackboard Learn Ultra course. This integration is the first in a series of upcoming integration capabilities with the Microsoft collaboration suite.

The integration will be available for Ultra courses only as part of the 3900.19.0 Learn SaaS release. The Microsoft Teams classes integration provides the following set of capabilities:

  • Learn administrator setup and Microsoft 365 global admin approval.
  • Enrollment synchronization between Ultra course enrollments and Microsoft Teams class participants.
  • Automatic Microsoft Team class creation and Team activation control (Instructor/Team Owner availability management).
  • Student and instructor course level launch of Microsoft Teams classes.
  • Support for institution email data mapping to minimize user account enrollment issues.
  • Support for Learn Preview User.
  • Ultra course enrollment size of up to 1800 students. As we continue to enhance the integration, we'll aim to reach higher enrollment numbers.

The integration allows a course instructor to synchronize course membership data from Learn Ultra to the Microsoft Active Directory and create a Team class for their course. Students enrolled in the course will automatically enroll in the Team class. The instructor will have to activate the Team to give students access to it. Students will be able to launch their Team class directly from their Ultra course.

As part of this integration, there is a new entitlement to achieve both configuration and synchronization. The new entitlement is Course/Organization Outline > Microsoft Teams > Configure. To provide this new entitlement to a custom role, all Ultra courses must have a full system-provided instructor role enrolled before this action takes place.

Important Information for Testing

Clients who want to test the Microsoft Teams classes integration in their Blackboard Test and/or Staging instance are highly recommended to follow these steps:

  1. Engage with their Microsoft Account team to request a Microsoft Test Tenant under their Institutional Licensing Agreement.
  2. Alternatively, clients can request a trial at https://aka.ms/edutrial. This trial lasts 6 months. If you need to extend the trial for a longer period of time, please contact your Microsoft account representative.
  3. Using a Microsoft Test Tenant with your Blackboard Test or Staging environments prevents introducing potential data duplication issues when you come to deploy the integration in your Blackboard Learn Production system.

Important Information for Data Synchronization

The Microsoft Teams classes integration relies on the institution email SIS field to map to the correct Microsoft Azure Active Directory’s User Principal Name (UPN). If there is no institution email provisioned, it will default to the user's existing email. It’s recommended that the institution email is properly set for every user to ensure correct data synchronization and avoid data conflict.

Learn more about the institution email


Modern release strategy: feature toggles - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience

One of the benefits of moving to SaaS has been the ability to introduce changes to our solutions much faster than we historically could. However, with constant change, users can feel anxious or experience change fatigue. We understand that feeling, so as part of the August release, Blackboard is introducing the option to have newly developed features behind a feature flag.

Not every feature will have this option. It will be added for features that are determined to be potentially disruptive to actively running courses. Features that have the flag option will have them for a limited amount of time. Having this feature will allow administrators greater flexibility as to when they release complex, large features to their users.

This feature will be available only in English for this release, but will be available in all languages in the next release.


Ultra calendar: Links - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Ultra Course View

Given the rapid shift to online learning, virtual office hours or synchronous collaboration sessions have become quite common. Instructors want the ability to easily link sessions to calendar invitations so students can have the best opportunity to successfully find where they need to be.

With this release, Ultra now supports hyperlinks in the calendar location field. Instructors can link any virtual tool of their choice in the calendar event, and students can launch the virtual session from the calendar itself.


API updates - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Original Experience

We've made some noteworthy API additions, including providing Ultra Discussion APIs for reading both single and collections of discussion topics and posts.

For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, the Give full credit to everyone option wasn't working for tests using Random Question Pool. We've fixed the issue.

  • In the Ultra Course View, in a course discussion, certain student replies didn't appear when they were part of a thread started by an inactive student. We've fixed the issue.

  • In the Ultra Experience, some instructor announcements randomly lost their formatting. We've fixed the issue.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.19.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Original Experience and Ultra Experience

We’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.43+eee598e) to some client Production servers on Friday, July 2, 2021. Only GovCloud clients in the US Eastern timezone and other GovCloud clients who could not be updated yesterday will receive the update during evening hours.


Learn SaaS release 3900.17.0: Delay for release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Ultra Experience, Original Experience

As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.17.0 release to GovCloud client Production servers in the US East timezone, previously scheduled for Thursday, July 1, 2021.

Also, an issue identified during today's rollout and already corrected, will cause some clients to receive a new, updated release today.

We’ll provide more updates as soon as we’ve identified a new target date.


Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Original Experience

We're applying an updated version of 3900.17.0 to client Production servers on Thursday, July 1, 2021. Due to an issue identified during today’s rollout, clients will receive different build numbers depending on the time their update was performed.

    Updates with full release number 3900.17.0-rel.37+505c78f include only:

    • In the Original Experience, the installer was leaving the SCORM B2 in a corrupted state after an upgrade failure. We've fixed the issue.
    • In the Original Experience, the Rustici Engine required a provider update to fix a library defect and installation snags. We've fixed the issue.

    Updates with full release number 3900.17.0-rel.42+b2e6934 include the above fixes as well as:

    • In the Original Experience, we've implemented an enhancement to reduce the need for heavy load and to avoid system slow down for the loadAllAchievements process.
    • In the Original Experience, a table lock issue prevented upgrades, leading to some outages. We've fixed the issue.

    The next full rollout will include all fixes for everyone.

     


    Learn SaaS release 3900.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.31+ea0ceef) to client Test/Stage servers on Tuesday, June 29, 2021.

    Updates in this version include:

    • In the Ultra Course View, when updating time on conditional availability on assessments, if an instructor selected 'Show On' date too close to the current due time, the date picker reverted the selected date back to the current date, ignoring the instructor's selection. We’ve fixed the issue.
    • In the Ultra Course View, for a course running the report All User Activity inside Content Areas, no data was presented on a period where it should be data. Running a different report (e.g. Course activity Overview) for the same course during the same period of time, this last report did present the missing data. We've fixed the issue.
    • In the Original Experience, the Self and Peer Assessment process was presenting a performance issue, due to a data file processing that required improvement. We've fixed the issue.
    • In the Original and Ultra Course Views, alerts for New Discussion Posts didn't appear in the What's New module for courses, based on term availability. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Original Experience, Ultra Experience and Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.33+c15f06f) to client Production servers on Thursday, June 24, 2021. Please remember that the efforts to resolve the SCORM upgrade issues are still ongoing. Clients still running on 3900.13.0 will not be updated this time.

    Updates in this version include:

    • In the Ultra Course View, users with Course Builder roles couldn't create journals or any type of content on Ultra courses. We’ve fixed the issue.
    • In the Ultra Course View, course announcements became single paragraphs of unformatted text, after making a copy of a course. We've fixed the issue.
    • In the Original and Ultra Experiences, the function CONTENT_IS_AVAILABLE(), was a potential driver of performance problems for some clients. We made significant improvements, for the benefit of both courses and organizations's users.
    • In the Original and Ultra Experiences, a critical DB performance issue was present whenever a grade refresh occurred. Also, due to a SameSite restriction of the Chrome browser impacting the major workflow of Cengage B2, users weren't able to import contents. We’ve fixed both issues.
    • In the Original Experience, the Downtime Maintenance Schedule date picker worked as expected only when the en_US language pack was set as the user's language. When using other language packs (e.g. en_UK), and error appeared when selecting a desired date. We've fixed the issue.

    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on releases to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • A maintenance update to client Production environments will take place on Thursday, June 24, to apply high priority fixes.
    • The efforts to resolve the SCORM upgrade issues are still ongoing. Clients still running on 3900.13.0 will not be updated on June 24.

    We aim to update all Production sites to 3900.17.0 on Thursday, July 1. This will include those clients who are currently on 3900.15.0 as well as those who are still on 3900.13.0.

    We’ll provide new updates as soon as we have more information.


    Chatbot enhancements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 and v3900.17.0 | Release to Test/Stage and Production 17 June 2021
    Ultra Experience, Ultra Course View and Base Navigation

    On June 17, Blackboard Student Success updated Blackboard Chatbot. Chatbot is included in Blackboard Learn at no additional cost, so the Learn experience is also improved:

    • Search Blackboard Learn Help documentation for Instructors as well as Students.
    • In addition to asking the chatbot questions, users can now also navigate a category hierarchy to discover common topics.
    • Resulting help information is now previewed directly in the chat interaction. Users can click to open the full documentation from the Help site.
      • The default Help articles reference the Ultra Course View to better support users transitioning to our latest interface and may need more assistance. However, users can easily switch to the Original Course View versions of Help articles as needed.
    • Institutions can upgrade to the premium version of Blackboard Chatbot that now supports adding institutional-specific help resources and defining a unique, branded chatbot persona.

    Blackboard Chatbot currently supports English language North American SaaS environments using Base Navigation. The June 17 update applies to all production and test/stage environments.


    Learn SaaS release 3900.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience and Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.24+35b8869) to client Test/Stage servers on Friday, June 18, 2021

    Updates in this version include:

    • In the Original Experience, some building blocks didn’t launch correctly after a libraries' update. We’ve fixed the issue.
    • In the Ultra Course View, student preview users couldn’t access journals. We’ve fixed the issue.
    • In the Ultra Course View, students couldn’t access assessments with system-generated access codes, as they contained leading zeros or unnecessary commas within. Now the codes are properly generated. We’ve fixed the issue.

    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • The release remains on hold for clients in the US-East-1 region while continuing to work with Rustici on the SCORM issue. We do not have a target release date yet.
    • For institutions that have already received Learn SaaS 3900.15: there will be no further  production upgrades until the SCORM issue has been resolved.
    • For institutions that are still using Learn SaaS 3900.13: production upgrade to 3900.15 will not be performed until the SCORM issue has been resolved.

    Two issues were identified during the 3900.17.0 release to test/stage on Tuesday. For the benefit of our clients, we're working on a test/stage update, scheduled for Friday, June 18.

    We’ll provide new updates as soon as we have more information.


    API updates - 3900.17.0

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    Ability to manage Tool-to-node associations: We’ve made some noteworthy API updates, including:

    • Institutional Hierarchy is used by large Blackboard Learn Clients to enable increased administrator management distribution for campus courses and tool availability. Now APIs users have the ability to manage Tool- to-node associations.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Highlight on bug fixes

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience, Ultra Experience

    The bug fixes in this Learn release include:

    • In the Ultra Course View, manual grade columns were lacking a Post All grades button on the Submissions page. A Post All button is now present there for instructors to use. We've fixed the issue.

    • In the Ultra Experience, Ultra Courses, Organizations, and Grades pages went blank on Safari, when the zoom was below 100%. Now, the pages display the courses the user is enrolled in. We've fixed the issue.

    • In the Original Experience, the Content Editor wasn't loading randomly. Now, the Content Editor loads in all use cases. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.17.0 maintenance issues on Behind the Blackboard.


    Course Role Mapping to LTI Context Roles

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Ultra Course View, Original Experience and Original Course View

    Some third-party integrated tools function better when users’ course roles are more specific to the responsibilities they have in their courses. Before, all privileged course users were sent to LTI tools with the context role instructor. Administrators can now edit course roles and choose from a list of LTI Context Roles that may be more appropriate for each.

    Default and custom course roles, Original and Ultra courses, and older LTI 1.1 and newer LTI Advantage/1.3 tools are all supported.

    To prevent possible disruption for current users, the old default role behavior wasn't changed. Administrators may wish to review all course role configurations after this release, and choose LTI context roles. Any given LTI context role mapping is specific to a course role and will apply to all LTI tools.


    Overall grade prompt custom removal

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    In Grading, there is a prompt composed of an image and text that ask users if they want to add an overall grade. This prompt appears always, whether instructors intend to use it or not. This new feature allows users to dismiss the prompt permanently for a course, if they never intend to use an overall grade for it.

    Additionally, if instructors dismiss the prompt, they'll still be able to setup the overall grade from the gradebook settings. If the overall grade is already set up, they'll be able to access the overall settings from the gradebook settings.


    Percentage option for overall grade

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    This enhancement allows instructors to show the overall grade in a way that best aligns to the method in which they currently teach the class. Instructors can select now between Letter (grade schema) and Percentage. The selection will apply to instructors and students in the overall grade.


    Gradebook column grading on/off for attendance

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    With this new feature, instructors can control the visibility of the Attendance columns for students and instructors in the gradebook view, grid and list. They can choose wether they want to use attendance as a grade or not.

    While some instructors want or need to track attendance, they don't always need it represented in the gradebook. They can remove attendance columns from the gradebook without affecting the attendance itself.

    If instructors want to remove attendance, now they can do so from the attendance settings. Before this enhancement, the option was only available in the gradebook grid.

    Example of switch attendance

    Group assignment page improvement

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    In the Ultra experience, we've redesigned the group set configuration page to improve UI performance and allow large courses to be more stable.

    • A new functionality allows instructors to paginate through students who aren't currently assigned to a group.
    • The avatar is hidden, to help people with vision impairment to navigate through cards more efficiently.
    • A search bar now makes easy a specific student lookup or helps filter the display of unassigned students by search criteria. The bar shows predicted results and only unassigned students will be displayed.
    • Another new functionality allows users to move to the top of the page when there are enough students shown on the screen.

     


    Performance tuning: 1M stack size increment for all SaaS sites

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    SH/MH customers may improve Learn thread’s capabilities, memory wise, by updating the bbconfig.max.stacksize.tomcat property value, within the bb-config.properties file to “1M”. This change will take effect when the instance is restarted and in case threads need the extra piece of memory that is being provided, they will have access to it.


    Learn SaaS release 3900.17.0: Delay for release to client Testing environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 8 June 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.17.0 release to client Testing servers, previously scheduled for Tuesday, June 8, 2021.

    We’ll provide more updates as soon as we’ve identified a new target date.


    Learn SaaS release 3900.15.0: Delay for release to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021.

    • Issues have been identified with the SaaS Downtime Maintenance Schedule (impacting INTL admins when the system locale is not en_US), and, for a few clients, a SCORM issue.
    • The release has been rolled out for most clients.
    • The release is being held for some clients on the US East Coast.

    We’ll provide more updates as soon as we’ve identified a new target date.


    Learn SaaS release 3900.15.0 update: Customer Self Service Maintenance Scheduler for Postgres Upgrade

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    We try our best to have the highest uptime available for Learn SaaS, but there are often some actions that require we take a customer’s site down to perform maintenance. The database upgrade to Postgres 12.5 is one such upgrade that will require some downtime.

    We're releasing a new process to reduce the amount of coordination and communication efforts between clients and Blackboard Support. With this release, we give administrators the control in their production environments to schedule their maintenance window in the administrator panel, and select themselves a date and a time that allows for minimal disruption to their users.

    You can learn more detailed information on Behind the Blackboard.


    Learn SaaS release 3900.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.17+fc81d0d) to client Production servers on Thursday, June 3, 2021

    Updates in this version include:

    • In the Original and Ultra Experiences, users couldn’t download files attached to Organization discussion boards. Instead, they were redirected to Learn’s front page. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.14+031309f) to client Test servers on Tuesday, June 1, 2021

    Updates in this version include:

    • In the Ultra Experience, an admin couldn't set a custom language pack as the default until the system had assigned it an Ultra locale first. This process could take hours, or even days, instead of some minutes. We've fixed the issue and now admins can enable system default.
    • In the Ultra Experience and Ultra Course View, when an automatic zero was set for assignments delivered late, an assignment that was never submitted was just marked as late, without the zero grade. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.11+9c51902) to client Test servers on Tuesday, May 25, 2021

    Updates in this version include:

    • In the Ultra Experience and Ultra Course View, when an instructor was grading an assignment, the page refreshed each time when moving between different sections using tab navigation. We've fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.9+82a89d6) to client Test servers on Tuesday, May 18, 2021

    Updates in this version include:

    • In the Original Experiences, an accessibility issue was present in threads within forums as the Thread Reply, Quote, Edit or Delete buttons were inoperative using the keyboard via the tab, space or enter keys. We've fixed the issue.
    • In the Original Course View, the Last updated time/date stamp in the full grade center view has been removed to improve performance. The upper-right corner of the full Grade Center in an Original Course displayed a time/date stamp indicating the last change by any user. This display caused significant performance issues in courses with large enrollments or when many users graded concurrently, thus it has been removed. If reviewing when changes were made in the Grade Center, you still see this information, including the last update, under Reports > View Grade History.
    • In the Original Course View when base navigation is enabled, when embedding a new Kaltura content item within text, then moving on to the base navigation activity stream and refreshing it, the link would show HTML content and an inactive link instead of providing a proper, readable link to the Kaltura video. We've fixed the issue.

    Learn SaaS release 3900.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.24+cf04977) to client Production servers on Tuesday, May 11, 2021.

    Updates in this version include:

    • In the Ultra Experience, we've enabled colorless grading pills. Rubric grade pills are now monochromatic for both kinds of rubric in the following content types: Single attempt, multiple attempt, group, offline submission, multiple graders and anonymous grading assessments; individual and group discussions, and journals.
    • In Ultra Experience, when creating a new group assessment with a grading rubric enabled, the Grading Sidebar was not updating. When going from the first group attempt to the next one with the rubric open, it showed the rubric and feedback of the previous attempt. We've fixed the issue.

    Highlight on bug fixes - 3900.15.0

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Original Experience, Ultra Experience

    The bug fixes in this Learn release include:

    • In the Ultra Experience, when Ultra Stream Notifications were sent to a specific, targeted role, the system announcement was sent correctly to the specific users with that institution role, but the Admin Announcement UI indicated the notification was sent to everyone. causing confusion for admins. We've fixed the issue.

    • In the Ultra Experience, in tests, the student's browser needed to be refreshed manually in order to show them tests hidden by conditional availability, even after these conditions were met. We've fixed the issue.

    • In the Ultra and Original Experiences, there were software updates related to server performance causing customer email alerts: Administrators were receiving Failed to Phone Home emails for software updates on SaaS environments. They will no longer see those emails. Also, as part of this change, the Update Status column has been removed from the Installed Tools page for Building Blocks. We've fixed the issue.

    • In the Original Experience, after a Learn user had disabled their profile image from view, other users were still able to see it as it remained publicly available. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.13.0 maintenance issues on Behind the Blackboard.


    Support for Right to Left

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience, Ultra Course View

    Blackboard is pleased to introduce full Right to Left language support in Learn Ultra and to bring this capability to our Arabic and Hebrew speaking markets.

    We've included in this release:

    • Full Right to Left flipped user interface across Ultra including base navigation, Ultra Course View and System Admin. 
    • Enhancements for the Ultra Rich Text Editor  that allow our users who write in Right to Left languages to adjust the text direction display.
    • System level Arabic and Hebrew language support and Ultra Course View  language enforcement.

    A/V Recordings option in announcements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience, Ultra Course View

    With this new option, instructors can now insert audio and video recordings in their course announcements.


    Peer Assessment: Peer Notifications

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    This feature aims to expand previous releases of the Peer Assessment functionality. Students and instructors can learn about relevant changes in submissions via the Activity Stream. Instructors get notifications when new reviews arrive, and students get them when their reviews are graded.


    Peer Assessment: Batch edit

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    This feature aims to expand previous releases of the Peer Assessment functionality. Instructors can edit peer review items in batches. They can adjust the due date of separate items at the same time by delaying or advancing the date in a given batch.


    Course Auto-Archive performance and efficiency improvements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Experience

    This improvement fixes known issues causing archive-related instability and implements a safety-net to stop archiving courses that repeatedly fail. It also improves efficiency of auto-archives by adding more sources that the system can store as a reference instead of copying them as file data. Last but not least, it ensures that auto-archives are enabled for all sites as part of each release.


    Learn SaaS release 3900.13.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.19+fa9ae0b) to client Test servers on Tuesday, May 4, 2021

    Updates in this version include:

    • In the Original and Ultra Experiences, for LTI links with the proctoring changes added, the Deep Linking response wasn't handling properly array aud fields. We've fixed the issue.
    • In the Original and Ultra Experiences, Organizations, content items or files created with attachments could not be edited, and the user received an error message when attempting to modify them. We’ve fixed the issue.
    • In the Ultra Experience, briefly after the Ultra Experience was enabled on their Production environment, admin users were receiving to many emails from [email protected], even from courses they were not enrolled in. We've fixed the issue.
    • In the Ultra Experience, users were unable to post results for certain groups, getting instead an error message. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.33+0562ff2) to client Production servers on Thursday, April 29, 2021

    Updates in this version include:

    • In the Ultra Experience, briefly after the Ultra Experience was enabled on their Production environment, admin users were receiving to many emails from [email protected], even from courses they were not enrolled in. We've fixed the issue.

    Learn SaaS release 3900.13.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.11+371689d) to client Test servers on Tuesday, April 27, 2021

    Updates in this version include:

    • In the Ultra Experience, users enrolled with Facilitator role were getting an error message when changing assignment availability in Ultra courses as opposed to be able to change the visibility of the items. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.29+3b9a0fc) to client Production servers on Thursday, April 22, 2021

    Updates in this version include:

    • In the Ultra Experience, for mobile users (Instructor App), instructors can normally access Assessments RWD Ultra Screen in preview mode, but in the latest version this screen was rendered in editable mode. We fixed the issue.
    • In the Ultra Experience, users enrolled with Facilitator role were getting an error message when changing assignment availability in Ultra courses as opposed to be able to change the visibility of the items. We've fixed the issue.
    • In the Ultra Experience, in large courses with more than 1000 students using discussions, the JVM was running out of memory or presenting performance delays. We've fixed the issue.

    Proctoring Services Framework

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View

    In the Ultra Course View, we are pleased to announce the delivery of a proctoring framework to allow proctoring providers to integrate their solutions with Learn Ultra. To support high stakes secured proctored examinations has become an important component of online learning provision. With the rapid shift to blended and fully online learning due to the Covid-19 pandemic, many institutions have pivoted towards proctoring solutions to improve their capabilities to support online digital secured examinations. Thus, Blackboard has put together the necessary efforts and provide a mechanism to allow Proctoring solutions to be supported in the native Learn Ultra assessment flow.

    With this release, Blackboard has developed a framework to allow proctoring providers to integrate their solutions into the native test settings of the Ultra Course View. By working closely with a number of key proctoring providers and the IMS Global Organization, Blackboard's Proctoring Framework has been built with a core focus on standards and interoperability in mind.

    By leveraging and certifying against the very latest IMS LTI Proctoring standard and combining this open standards based approach with Blackboard’s own Premium APIs, we have been able to provide an extensible framework allowing partners and clients to build and deploy their integrations in Ultra. Alongside all Proctoring partners we are already working closely with, we expect to see many additional solutions and services within the assessment security realm aligning to this specification in the coming months.

    Blackboard is the first and currently only LMS provider to be certified against this latest Proctoring specification.

    The Proctoring Services Framework includes the following features to support instructor creation and student completion:

    • Configuration of proctoring provider: instructors can choose to configure a proctoring solution for a native Ultra test. Selecting the desired integration from the corresponding drop-down list will allow the proctoring integration to display their native settings inline.
    • New proctor secured detail and iconography: both instructors and students will see clear contextual detail and iconography in the assessment peak panel and also on the course outline indicating a test has been proctor secured.
    • Student launch: students who need to complete a proctor secured test in Ultra, will follow the same procedure for access as with a non-proctor secured test, but will include additional security settings as per the proctoring solution prior to assessment access.
    • Native Ultra assessment security: instructors can combine the flexibility of a proctor-secured test alongside the existing native Ultra access code functionality, supporting a more enhanced security flow for students taking an online test.
    • Native Ultra assessment setting support: instructors can continue to utilize the existing settings functionality with a proctor-secured assessment, including but not limited to class conversations, multiple attempts, grading categories, grading schema, automated feedback settings and additional tools depending on the selected question types used.

    Proctor-secured assessments do not support group assignments


    Dropping grades inside categories for overall grade calculation

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View

    In the Ultra Experience and Ultra Course View, we are pleased to announce the delivery of dropping grades inside categories for overall grade calculations, as we understand flexibility is key in a LMS when we talk about managing final grades calculations for students, and there are different ways in which instructors and institutions would like to set what is considered in the overall grade calculations.

    From this release on, instructors and other privileged roles will be able to decide if they want to add additional rules to how their overall grade is calculated when using calculation by categories. They'll be able to drop as many grades as they want (lowest/highest), as long as there are more items inside the category than dropped items, or to choose just the lowest or highest grade to be considered for that category. This feature serves a great variety of use cases, for instance, to help students at the end of the term or to remove outliers (highest/lowest) grades in order to get a better sense of students’ performance.

    When rules are in place, students can gain access to their overall grade calculation details and see if some additional rules have been set by their instructors, which gives them clarity on how their grades are calculated and why their calculations might defer from the ones displayed in their gradebook.


    Ultra messages: Unread message indication

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View, Original Course View

    We are pleased to announce the inclusion of Unread message indication for messages on the Base Navigation. This was a highly requested feature from our community, and we are excited to bring this capability to our clients. This solution will provide a clearly identifiable number count highlighting any new messages received for both Original and Ultra courses. When a user selects the Messages tool on the base navigation, the red number count will change to a red pill icon as to reduce distraction, but navigating away from this page will again show the unread message count. This capability will provide a greater level of transparency and engagement when new messages are sent and received for all users, and continues our commitment to enhancements for the Messages tool in Ultra.


    Upgrade notifications for administrators

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Original Experience, Ultra Experience

    In the Ultra and Original Experiences, System administrators for Learn deployed in SaaS can opt-in to receive email notifications when an upgrade process starts and completes. This is particularly helpful for SaaS clients who want to be able to communicate with their support teams and user communities, with greater specificity when feature changes are available or bug fixes have been implemented. Users with the full System Administrator role can opt-in at Admin Panel > Notifications > System Alert Settings. Each administrator must opt-in individually to receive emails.


    Learn SaaS release 3900.10.0: Delay for release to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 15, 2021, to Thursday, April 22, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.10.0 and 3900.13.0: Delay for release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 15 April 2021
    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Test stage 20 April 2021 | Release to Production 6 May 2021

    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 8, 2021, to Thursday, April 15, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    We will also replace the Blackboard Learn SaaS 3900.12.0 release previously scheduled for Tuesday, April 13, for the 3900.13.0 release to client Test/Stage servers to take place on Tuesday, April 20, 2021. This delay also aligns with our usual pattern, to release a new Test/Stage version the Tuesday after a Production release, allowing us to include additional work in the upcoming May release. 

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.10.0 and 3900.12.0: Delay for release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Blackboard Learn SaaS Continuous Delivery v3900.12.0 | Release to Production 6 May 2021

    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 1, 2021, to Thursday, April 8, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    We will also delay the Blackboard Learn SaaS 3900.12.0 release to client Test/Stage servers, previously scheduled for Tuesday, April 6, 2021, to Tuesday, April 13, 2021. This delay also aligns with our usual pattern, to release a new Test/Stage version the Tuesday after a Production release. 

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.8.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.37+0b5fb53) to client Production servers on Thursday, March 18, 2021

    Updates in this version include:

    • In the Ultra Experience, when questions were imported from an Original unit, some of them got randomly and unnecessarily duplicated in the Ultra Question Banks. We've fixed the issue.
    • In the Original and Ultra Experiences, the Change Hostname option within the Admin authentication SAML settings returned the user to the Admin Panel page instead of changing the host name. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Ultra Course View, Original Course View

    We’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.11+c24ca4f) to client Test/Staging environments on Tuesday, March 16, 2021.

    Updates in this version include:

    • In the Ultra Experience, when questions were imported from an Original unit, some of them got randomly and unnecessarily duplicated in the Ultra Question Banks. We've fixed the issue.
    • In the Original and Ultra Experiences, the Change Hostname option within the Admin authentication SAML settings returned the user to the Admin Panel page instead of changing the host name. We've fixed the issue.
    • In the Original Experience, when a Calculated Formula question was used in a test, if the answers used the exponential form (E-2, E-4, etc), with significant figures expressing the result, some right answers were marked as wrong, depending of the position of the decimal point. Also, the correct answer format field wasn't verified, students were able to answer a question with an incorrect format and the system would mark it as correct. We've fixed both issues.

    API updates - 3900.10.0

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    Add lastLogin filter to User Collection Get endpoint: We’ve made some noteworthy API updates, including:

    • Users of APIs now have the ability to filter user requests based on the lastLogin parameter.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Disable notifications for users with high enrollments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    In both Original and Ultra Course Views, we've improved the timeliness and performance of notifications for all users (including emails, push notifications, Stream, and MyBlackboard) by no longer generating these notifications for users with more than 500 enrollments.

    A user with this large volume of course enrollments will still have access to all course resources but won’t receive notifications regardless of their settings.

    Typically, users enrolled in so many courses are support staff or instructional designers. We recommend administrators to configure these users to be node administrators instead, with privileges to enroll and unenroll themselves from any course in the appropriate Institutional Hierarchy nodes, and with access to all the courses they may need without enroll them. Enrollment availability or enablement states are not considered for a user to count as to have over 500 enrollment records.


    Rich Text Editor improvements

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience

    In the Ultra Experience, the Rich Text Editor improvements contemplated for this release are related to paragraph format change and allow the creation of more rich and customizable pages. They include:

    • Clear formatting
    • Text alignment

    • Line height

    • Undo

     


    Scripts for Learn SaaS to bulk download course archives

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    In order to comply with data retention policies and reduce utilized space, administrators often want to move course archives to another location for longer-term storage. In SaaS, course archives are created automatically, and daily back-ups of course archives are stored in the cloud. We’ve included these scripts written in Python in the Course Settings and Auto Archive Settings pages to allow admins to copy archives locally or to an AWS S3 bucket prior to deleting them from Learn.


    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.28+7eb0c69) to client Test/Staging environments on Tuesday, February 23, 2021.

    Updates in this version include:

    • In the Ultra Course View, in Assignments, Assessments and Journals, when a student inserted a math formula image it was replaced with a broken image and ALT text and the instructor couldn't see it properly in order to grade the submission. We fixed the issue.
    • In the Ultra Course View, when copied from an Original course, incompatible discussion board availability settings were retained, blocking access to current students. We fixed the issue.
    • In the Ultra Course View, when feedback was about to be recorded for an Assignment using Chrome, a misleading error message appeared instead of the expected recording controls and prevented the user to continue. We fixed the issue.
    • In the Original Course View, students were unable to view iframe content in the Notes area for Contacts, Tasks and Glossary posted by their instructor including YouTube and Kaltura uploaded content. We fixed the issue.

    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View

    We’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.22+d9cd600) to client Test/Staging environments on Tuesday, February 16, 2021.

    Updates in this version include:

    • In the Ultra Course View, when an instructor entered grades in each category of rubric for an assignment with rubrics, the page reloaded and the focus was taken away from the comments and/or grade fields. We fixed the issue.

    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.19+5f99a51) to client Test/Stage servers on Friday, February 12, 2021

    Updates in this version include:

    • Some Test/Stage environments encountered a deadlock during startup and couldn’t be upgraded. We’ve reverted the changes made while we gather the required diagnostic information to implement a permanent solution.
    • In the Ultra and Original Course Views, in Mobile, course messages had duplicated content in their push notifications and appeared encoded and unreadable to users. We’ve reverted the changes made while we verify a permanent solution.
    • In the Ultra Course View, in Mobile, course messages' push notifications were sent to sender users. We’ve fixed the issue (updated).
    • In the Original Course View, the Goal Performance Dashboard was failing on SaaS Servers for certain reports. We've fixed the issue.

    API updates - 3900.8.0

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience, Original Experience

    Ability to manage user-to-node associations: We’ve made some noteworthy API updates, including:

    • Users of APIs now have the ability to create, update, or delete institutional hierarchy node associations between users and Institutional Hierarchy associations nodes.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Localize EMAIL and SMS notification messages to user's preferred language

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience and Original Experience

    In both Ultra and Original Experiences, system notification emails were always sent in the SYSTEM DEFAULT language. Now, system notifications sent by email and SMS will be sent in the USER’s chosen language instead. This aligns Learn with our goal to provide individual choice wherever possible. Users continue to have control over their notification types and modalities in their notification settings.


    API updates - Blackboard Premium APIs

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Experience

    Premium APIs: In this release, Blackboard’s Premium APIs transition from technical preview to general availability. Blackboard Premium APIs are REST-based application interfaces that add capabilities and value for institutions, partners, and other third-party tool creators beyond simple data exchange and available open standards. The first set of available Premium APIs is a collection called the Ultra Extension Framework (UEF) APIs.

    The UEF APIs allow an integrated tool to communicate securely with Learn. With the UEF, integrated tools are aware of where users are in Learn and what they’re interacting with. The UEF is typically used with standards such as LTI Advantage to integrate a tool’s user interface and REST APIs to exchange data. The UEF allows a tool to engage with users when and where they need to rather than hoping that users visit fixed tool locations. Institutions and third parties who use the UEF will have the opportunity to create more personalized experiences in Blackboard Learn than can be achieved in other learning platforms.

    The UEF enhances Learn’s Ultra Base Navigation and Ultra Course View with a robust set of capabilities:

    • Real-time telemetry provides detailed user navigation behavior information so integrated apps can respond in very personalized ways.
    • Help provider registration allows the default behavior of the Learn Ultra help tool (the question mark bubble icon) to be overridden with another support solution.
    • User interface element rendering gives integrated applications the ability to populate UI elements and content, including banners, modals, interface panels, and notifications to users only when and where they’re needed, creating unique and tailored experiences for each user.

    For more information on the UEF, please refer to https://docs.blackboard.com/learn/uef/getting-started

     

    Using Premium APIs: During technical preview, we handled access to Premium APIs manually for early access participants. Now that they are generally available, access is formally managed in the Developer Portal. Appropriate Developer Groups can give designated applications access to Blackboard’s Premium APIs. Premium APIs are not directly visible to, or usable by, end users.

    Blackboard’s Premium APIs, including the Ultra Extension Framework, are available to all clients and Blackboard Partnership Program members at the Bronze level and higher. Developers who want to use Premium APIs must have configured their Developer Portal Groups accordingly. Please, contact Support with your request or send an email to [email protected] if you have additional questions. Visit the Blackboard Partners page for more information about partnership levels.
     

    Examples of the use UEF: 

    • Qwickly is leveraging the UEF (a Premium API) to provide instructors the option to display the attendance Check-in entry tool from directly within the Ultra course experience. This enhanced integration results in fewer clicks and eliminates the reliance on an external tool launch. 
    • EesySoft uses Premium APIs to deliver a highly personalized user experience based on where the user is and what they’re currently doing within the Learn Ultra application. 

    Course archive quarantine

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View, Original Course View

    We’ve improved the performance of the course archives process when an archive fails due to specific, particular circumstances. 

    After three unsuccessful archive attempts, the course will be quarantined for evaluation. Administrators will receive an email notification that a course has been quarantined. Once the email notification is received, the administrator can check the quarantined courses list and reach out to Blackboard Support for further assistance, similar to the process for an export course issue. 

    • A notification will be sent to the administrator every time a new course enters quarantine.
    • The functionality is enabled by default. To disable it, the system administrator should contact Blackboard Support.

    New navigation tab in the Assessment View

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View

    Instructors and students will find a new navigation tab at the right side of the screen when they navigate the Assessment View. This new navigation tab helps users to access all the options and features available for the current assessment from one single place. This tab will be visible to both students and instructors once a student sends the first submission.

    The options available from the new side tab are:

    • Originality Report: Users will be able to select their service provider, including SafeAssign.
    • Rubrics: Instructors will be able to grade the assessment with rubrics. Both students and instructors can check the grades that have been assigned by the instructor for each criterion. Instructors will also be able to more easily override and undo override actions.
    • Feedback: Instructors and peers will be able to provide general feedback about the assessment.

    Learn SaaS release 3900.4.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    The scheduled Production release of 3900.4.0 (full release number 3900.4.0-rel.20+93e130c) during off-hours on Thursday, January 7, 2021 includes one additional update.

    • Client credentials bearer tokens didn't grant access to Learn when using Applications with Premium API Access enabled. We fixed the issue.


    API updates

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    We’ve made some noteworthy API updates, including:

    • Added an endpoint that separates child courses from their set parents so that API users can now undo parent/child course relationships via APIs.

    Building block self-service

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    With this release, SaaS administrators can now install and uninstall building blocks on their SaaS instance without depending on Blackboard Support. This change gives our clients the flexibility of managing their own installations instead of waiting for the Support team. Administrators can install and uninstall building blocks in Admin Panel > Building Blocks > Installed Tools. Installation and removal of a building block will trigger an automated rolling restart. No additional action is needed from the administrator.

    Blackboard understands this is an exciting update for our clients. It is worth pointing out that we continue to expand our REST APIs as well as deepening our LTI support. It's important to note that a combination of REST API/LTI is preferred to ensure integration support in the Ultra experience. REST APIs/LTI are the modern standard that SaaS companies use when interfacing with their systems. More and more of our partners are developing towards REST APIs/LTI, and we continue to look forward to the time where our REST API/LTI framework is robust enough to handle all use cases that building blocks currently support.


    End of SOAP Web Services capabilities

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    Blackboard SOAP Web Services were officially deprecated on January 4, 2019 (see the original announcement). 

    As of December 31, 2020, Blackboard Learn SOAP Web Services are no longer supported, as they have reached the end of life per our deprecation policy.

    In February 2021, we will update the Proxy Tools and Web Services System Administrator pages with the removal of links for Registering new Proxy Tools, Creating new Web Services, and accessing SOAP Web Services documentation and development tools.

    The removal of these links does not disable the use of currently installed Proxy Tools or Web Services.

    While SOAP may continue to work for your institution, any issues or concerns regarding SOAP will not be addressed by Blackboard other than the recommendation of moving to REST APIs.

    Full removal of SOAP Web Services capabilities is planned for the May 2021 and future releases. Note that this plan is subject to change, and that SOAP Web Service capabilities may not be removed until a later release.


    Support panel session data

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience

    Logging tickets has long been a struggle for administrators. There isn’t an easy way for administrators to capture what the user was doing at the time the issue occurred. This often leads to a lot of back and forth between our clients and support as we attempt to gather the necessary information needed to investigate a bug further. We understand how frustrating that process can be. With this release, users will now be able to capture their most recent session data (last 30 actions the user has taken) and send it to their administrators to attach in support cases. This feature will be available in the Support Panel as well as anywhere the “Oops! Your name is not on the list.” message can occur. Administrators can retrieve the log files via Admin Panel > Tools and Utilities > Logs > Session Debug Logs.


    Learn SaaS release 3900.2.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.25+e0228f9) to client test/stage servers on Tuesday, December 1, 2020.

    Updates in this version include:

    • In the Original Course View, when an instructor edited response feedback to a test question, the content editor loaded after a 2-second delay. We’ve fixed the issue.

    • When an institution had the same entityID configured in their IDP and SP metadata, SAML authentication failed and users couldn’t log in. We’ve fixed the issue.


    Learn SaaS release 3900.2.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.20+e43df0f) to client test/stage servers on Tuesday, November 24, 2020.

    Updates in this version include:

    • The download button for the Insight Report (Beta) for administrators wouldn't respond or create a CSV. We've fixed the issue.

    • When restoring a merged course from an archive, Learn only restored the parent course and not its child course(s). We've fixed the issue.

    • A few institutions that use the Consulting Central B2 for Blackboard Assist saw slow performance and some downtime in Learn. We've fixed the issue.

    • Existing and newly created web links in Library modules were throwing an error when clicked. We've fixed the issue.


    Learn SaaS release 3900.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Experience, Original Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.60+0c79e9e) to client Production servers during off-hours on Monday, November 23, 2020.

    Updates in this version include:

    • A few institutions that use the Consulting Central B2 for Blackboard Assist saw slow performance and some downtime in Learn. We’ve fixed the issue.


    Learn SaaS release 3900.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.57+59c5f28) to client Production servers during off-hours on Wednesday, November 18, 2020.

    Updates in this version include:

    • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

    • In the Ultra Course View, some Collaborate sessions didn’t appear in the Join Session overflow menu. We’ve fixed the issue.

    • In the Original Course View, response feedback for the Grade Questions feature of the Grade Center was missing the new content editor, and text entered into the box there wouldn’t save. We’ve fixed the issue.

    • Unannotated Box documents wouldn’t load in Bb Annotate. We’ve fixed the issue.

    • The download button for the Insight Report (Beta) for administrators wouldn’t respond or create a CSV. We’ve fixed the issue.

    • When restoring a merged course from an archive, Learn only restored the parent course and not its child course(s). We’ve fixed the issue.

    • When a Redis connection failed, Learn didn't attempt to reconnect, so users had to manually retry their task. We’ve fixed the issue.


    Fixed issues

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    The bug fixes in this Learn release include:

    • When D2L course content was imported into an Ultra course, document heading formatting was lost. We’ve fixed the issue.
    • In an Ultra course, when a user not enrolled creates a discussion, the system throws an error when a student tries to access it: “Oops! Something broke. Please reload the page.” Now, the discussion board opens without error.
    • In the Ultra Course View, students couldn’t navigate to the next course content item from a discussion board post if conditional availability was set. We’ve fixed the issue.
    • The Course List / My Courses module was missing from the main Courses tab on the Institution Pages during the upgrade process. We’ve fixed the issue.
    • When an instructor exported a single question pool with a special character from the Original Course View, the pool wouldn’t import as a question bank to an Ultra course. We’ve fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.2.0 maintenance issues on Behind the Blackboard.


    LTI tool availability by institutional hierarchy

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    Administrators can now manage the availability of third-party LTI tools according to their institutional hierarchy, similar to how they can with Building Block tools. Administrators can control availability of tools by department or course in Admin Panel > Institutional Hierarchy. Original Course View courses continue to allow instructors to override the availability state of tools if allowed. Tool availability in Ultra Course View courses is always managed by the administrator. The options when managing LTI tool availability settings have been updated to reflect these differences.


    Learn SaaS release 3900.0.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.18+41e3877) to client Test/Stage servers during off-hours on Tuesday, October 20, 2020.

    Updates in this version include:

    • In the Ultra Course View with the Spanish language pack, a grade calculation in the Ultra gradebook was incorrectly labeled as NaN. We’ve fixed the issue.

    • Some Learn environments that use the Partner Cloud Building Block had problems with content sync. We've fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.51+4456ac1) to client Production servers during off-hours on Thursday, October 15, 2020.

    Updates in this version include:

    • We've integrated Xythos Service Packs 20 and 21, which introduce internal improvements to the content system.

    • The verbosity level of new log nodes reverted to the default initial value instead of matching the level set in Log Settings. We've fixed the issue.


    Assist

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    As students re-engage in their disrupted educational experience, they'll need student services more than ever. At some institutions, these services will be virtual for the first time. Blackboard Assist is a student success hub for campus and online resources, available on your desktop or from anywhere with the Blackboard mobile app. Assist elevates campus and online resources, building awareness so students always find what they need.

    Assist supports your educational continuity plans with institutional, Blackboard-sourced, and partner-provided solutions. Institutions can create and feature profiles of their existing services to appear in Assist. Assist also provides access to partner services: curated, high-quality providers offering scalable, virtual solutions to meet student needs. Administrators can manage available partner services that best benefit their students.

    Assist will be available in Learn SaaS for higher education institutions in the Original Experience, the Ultra Experience, and the Blackboard app. At this time, it won't be available for K12, corporate, and government clients.

    We encourage you to start planning the services you would promote in Assist, connecting with the offices that manage your student services including academic and financial assistance, health and wellness, housing and food security, and student life.

    In future releases, Assist will adapt to users and offer personalized recommendations in places of learning such as in courses, the gradebook, and the activity stream.

    More on Assist for students

    More on Assist for instructors

    More on Assist for administrators

    Visit the Community site for more details and guides you can use to share information on Assist


    API updates

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • Institutions and partners can now provide students direct, deep links to specific Learn course content from their own portal or tool.

    Visit the Developer site for full REST API documentation.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.0.0 maintenance issues on Behind the Blackboard.


    Large icon updates

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Ultra Experience

    In this release, you’ll see new large icons in the Ultra experience. We made these changes to our icons to improve accessibility and differentiation for all users.

    • Like the small icon update earlier this year, the new icons have a thicker stroke to improve accessibility.
    • The new icons are more distinctive to avoid confusion between similar icons and to better support quick scanning. 

    Learn SaaS release 3800.19.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.42+e227a86) to client Production servers during off-hours on Thursday, October 8, 2020.

    Updates in this version include:

    • Emailed course announcements in both the Original and Ultra Course Views now include both the course name and the title of the announcement in the email subject.

    • The calculated grade snapshot information didn't update correctly in courses that use the Telemetry B2. We've fixed the issue.

    • Learn environments ran out of memory when archiving courses with large volumes of activity accumulator records. We've fixed the issue.

    • In the Ultra Course View, students couldn’t navigate to the next course content item from a discussion board post if conditional availability was set. We’ve fixed the issue.

    • In the Ultra Course View, users who had system permission to create materials but were not enrolled in a course couldn’t add permanent files to a course. We’ve fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.32+99f4ccd) to client Test/Stage servers during off-hours on Tuesday, September 29, 2020.

    Updates in this version include:

    • We’ve added unique login counts for the previous 30, 90, and 180 days to the Learn Insight Report.
    • In the Ultra Course View, some replies weren’t visible in discussions. We’ve fixed the issue.
    • In the Ultra Course View, some users’ discussion response and reply counts didn’t appear correctly. We’ve fixed the issue.
    • In the Ultra Course View, some users’ profiles and activity in discussions appeared as though the users were unavailable. We’ve fixed the issue.
    • In the Original Course View, discussion forum links that were broken during a course copy couldn’t be removed from the new course. We’ve fixed the issue.
    • When an instructor reverted a course back to the Original Course View from Ultra Course Preview, a lost association with the course data source key caused problems with SIS integration. We’ve fixed the issue.
    • Some users at institutions that use SSO with the SAML Building Block had trouble logging in to their Learn environments. We’ve fixed the issue.

    Changes to deleted file retention period

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    With this release, Blackboard will change the content collection system’s deleted file retention period from 45 days to 32 days on clients' Learn SaaS sites. This change will reduce the amount of storage used by client sites and bring our retention period in line with the Learn SaaS Service Level Agreements data retention period. The change will not impact course auto archives or active course data.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.19.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3800.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.17+ca99c4d) to client Test/Stage servers during off-hours on Tuesday, September 1, 2020.

    Updates in this version include:

    • For some administrators, the Insight Report (Beta) displayed 0 for Auto-Archived Courses and Organizations and Days of logs available instead of the correct count. We've fixed the issue.
    • In the Original Course View, when an instructor quoted a post with embedded files, students couldn't access the files from the instructor's reply.  We’ve fixed the issue.
    • Some environments encountered short periods of downtime after RDS maintenance. We've fixed the issue. 

    Learn SaaS release 3800.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.32+577dd66) to client Production servers during off-hours on Thursday, August 27, 2020.

    Updates in this version include:

    • In the Ultra Course View, when partner content was used in a course, some content provider options didn't display in the Content Market. We've fixed the issue.
    • In the Ultra Course View, Vimeo videos wouldn't embed in course content. We've fixed the issue.
    • For some administrators, the Insight Report (Beta) displayed 0 for Auto-Archived Courses and Organizations and Days of logs available instead of the correct count. We've fixed the issue.

    Learn SaaS release 3800.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.30+8445ff0) to client Production servers during off-hours on Thursday, August 20, 2020.

    Updates in this version include:

    • Some users couldn’t log in to their Learn environment when a SAML SSO provider was created as inactive and then was set to active. We’ve fixed the issue.
    • In the Original Experience, SAML logout pages displayed in the default language instead of a user's preferred language. We've fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Course View, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.11+9b66d12) to client Test/Stage servers during off-hours on Tuesday, August 18, 2020.

    Updates in this version include:

    • In the Original Experience, forgotten password emails for custom, secondary brand domains incorrectly sent users to the main brand domain. We've fixed the issue.
    • In the Ultra Course View, content added with LTI tools wouldn't open with learning module navigation. We’ve fixed the issue.
    • Some users couldn’t log in to their Learn environment when a SAML SSO provider was created as inactive and then was set to active. We’ve fixed the issue. 

    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to create, update, or delete institutional hierarchy node associations between courses and Institutional Hierarchy nodes.
    • We enhanced the public assignment APIs to support SafeAssign options, which aligns with the functionality offered in the user interface.

    Visit the Developer site for full REST API documentation.


    Enhancements to course archive and restore

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    This update makes the archive process more comprehensive. Now, archives gather data for users who may have dropped the course during the term, which provides a fuller picture of user activity in restored courses for records and reviews.

    When an archive is restored, course and enrollment records are returned to the enablement state at the time of the archive creation. User records that match with existing accounts will be linked during the restore process, but the existing user’s enablement state will not change. As before, if records are disabled and locked, an administrator will need to enable records in Learn to review them.


    H5P added to list of embedded media

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    With this release, H5P has been added to the list of supported embedded media in the text editor.

    View the instructor workflow


    Learn SaaS release 3800.17.0: Update to release notes

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    We prematurely announced that version 3800.17.0 would contain Assist, a student success hub for campus and online resources. We are still testing this feature, and it’s targeted for release in the near future. We apologize for the confusion.


    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.24+b25671a) to client Test/Stage servers during off-hours on Tuesday, August 4, 2020.

    Updates in this version include:

    • We’ve improved system performance and stability for institutions with very large courses (many students and many content items).

    Learn SaaS release 3800.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.29+ffe3614) to client Production servers during off-hours on Thursday, July 23, 2020.

    Updates in this version include:

    • Some SIS feed files were blocked and couldn't update information in Learn. We've fixed the issue.
    • Courses with missing resources couldn’t be deleted because the archive process couldn’t complete. We’ve fixed the issue.

    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.21+8a56e93) to client Test/Stage servers during off-hours on Tuesday, July 21, 2020.

    Updates in this version include:

    • Some SIS feed files were blocked and couldn't update information in Learn. We've fixed the issue.
    • Courses with missing resources couldn’t be deleted because the archive process couldn’t complete. We’ve fixed the issue.

    Bb Annotate release to Singapore Polymall environments shifted

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    The release of Bb Annotate to Singapore Polymall environments has been shifted by one week. It will be available in Test/Stage environments beginning on July 20, 2020, and in Production environments beginning July 27, 2020.

    The detailed release plan on Behind the Blackboard and the Community site has been updated to reflect this change.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Learn SaaS release 3800.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.26+bfd99e6) to client Production servers during off-hours on Thursday, July 16, 2020.

    Updates in this version include:

    • In the Original Experience, some users still saw incorrect column headers and missing data in exported Outcomes Assessment reports. We've fixed the issue.
    • In the Ultra Experience, only two lines of a course announcement displayed at a time. We've fixed the issue.

    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to create, update, or delete institutional hierarchy nodes. We also added the ability to create child nodes for a specific NodeId, and delete and update institutional hierarchy nodes by NodeId.

    Visit the Developer site for full REST API documentation.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.15.0 maintenance issues on Behind the Blackboard.


    SOAP Web Services API removal

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    Please note that in the August 2020 Learn release, as part of the removal of SOAP Web Services APIs from Learn, we are removing the following Java APIs which have been deprecated since 2015:

    • CourseCategoryMembershipLoader
    • CourseCategoryMembershipPersister
    • OrganizationCategoryLoader
    • OrganizationCategoryMembershipLoader
    • OrganizationCategoryMembershipPersister
    • OrganizationCategoryPersister

    Learn SaaS release 3800.15.0: Delay for Continuous Delivery release to Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3800.15.0 Continuous Delivery release to Test/Stage servers, previously scheduled for July 7, 2020, until Wednesday, July 8, 2020. The release schedule has been updated to reflect this change.


    Learn SaaS release 3800.13.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.17+e9dcbb4) to client Test/Stage servers during off-hours on Tuesday, June 23, 2020.

    Updates in this version include:

    • In the Ultra Experience, users couldn't access the date picker to edit a date. We've fixed the issue.
    • In the Original Course View, some grades entered as letters were incorrectly changed to the next highest letter grade. We’ve fixed the issue.
    • In the Original Experience, the exported Outcomes Assessment report had some incorrect column headers and was missing data. We've fixed the issue.
    • In the Original Experience, some students couldn’t access enterprise surveys. We’ve fixed the issue.
    • We enhanced logging for the SAML B2.

    Bb Annotate release to international Production environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to international Production environments starting on Monday, June 15, 2020.

    The release is staggered by Regional Data Centers. To find your specific date, consult the detailed release plan on Behind the Blackboard or the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Administrator support panel

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Ultra Experience

    We’ve made it easier for full system administrators to find self-help resources while in Learn with the Ultra experience. With this release, system administrators can access Blackboard Help, as well as Behind the Blackboard links for the knowledge base, support ticket submission, and support phone numbers. Select the help icon in the lower-right corner to open the new support panel.

    More on the support panel


    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to provide public APIs to Read Institutional Hierarchy Nodes.
    • We added the ability to provide APIs to access and manage user avatars.

    Visit the Developer site for full REST API documentation.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.13.0 maintenance issues on Behind the Blackboard.


    System permissions for brands

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Ultra Experience

    Some institutions want the ability to grant certain users limited Admin Panel access to allow them to view Ultra's brands and themes configuration. With this release, we've added two new system permissions to allow more granular access to certain areas of the Admin Panel. They are automatically granted to any role that has the Administrator Panel (Integrations) > Building Blocks > Installed Tools permission.

    • View Ultra Settings makes the Ultra admin module visible on the main Admin Panel screen, but doesn't confer any other permissions. Additional permissions will be needed to access specific configuration pages. For example, the Brands configuration page requires Administrator Panel > Brands > View Brands and Themes.
    • Change Ultra Settings controls access to the existing Ultra settings page, where you can configure Default Landing Page and link to Course and Organization Catalog settings. Any role with this permission will automatically have View Ultra Settings permission.

    Learn SaaS release 3800.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.23+7619f1a) to client Test/Stage servers during off-hours on Tuesday, June 2, 2020. 

    Updates in this version include:

    • Files attached to discussion threads replaced existing discussion files when copied into existing courses. We've fixed the issue.
    • In the Original Course View, when an instructor created a test from a question set, they couldn't add more than one question. We've fixed the issue.
    • Some administrators saw large numbers of assignment submission exceptions in their logs. We’ve added log information to help determine the sources of those exceptions.

    Learn SaaS release 3800.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.13+dc44ed6) to client Test/Stage servers during off-hours on Tuesday, May 26, 2020. 

    Updates in this version include:

    • In the Ultra Course View, students with special characters in their name couldn't launch a test in Respondus LockDown Browser. We've fixed the issue.
    • In the Original Course View, instructors couldn't enter maximum points for a graded discussion thread. We've fixed the issue.
    • Some administrators still saw "New Box View" as their building block title after Bb Annotate was turned on. We've fixed the issue.

    Bb Annotate release to U.S. Production environments and international Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to U.S. Production environments starting on Tuesday, May 26, 2020.

    Bb Annotate will also be released to international Test/Stage environments starting on Wednesday, May 27, 2020.

    The release is staggered by Regional Data Centers. To find your specific date, consult the detailed release plan on Behind the Blackboard or the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.11.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.24+a58123a) to client Test/Staging servers during off-hours on Tuesday, May 5, 2020.

    Updates in this version include:

    • We changed the title of a basic usage report for Learn administrators. It's now called Insight Report (Beta)Learn more about where to find the report and how to read it.
    • In the Original Course View, some tests got stuck in "In Progress" status, so instructors couldn't end attempts or grade them. We've fixed the issue.
    • Some Learn instances didn't receive grade events information from Caliper. We’ve fixed the issue.
    • Custom SafeHTML filters reverted to the default policy with certain SaaS upgrades. We've fixed the issue.

    Bb Annotate release to U.S. Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to U.S. Test and Stage environments starting on Monday, May 4, 2020. More information on the Bb Annotate release plan can be found on Behind the Blackboard and the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.17+0de27ea) to client Test/Staging servers during off-hours on Tuesday, April 28, 2020.

    Updates in this version include:

    • Administrators couldn't send SMS or text-to-voice notifications to users through Connect for Learn. We've fixed the issue.
    • Some Learn instances had performance issues related to mobile Notifications. We’ve fixed the issue.

    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.13+116516d) to client Test/Staging servers during off-hours on Tuesday, April 21, 2020.

    Updates in this version include:

    • A basic usage report for Learn administrators on system usage and storage. Learn more about where to find the report and how to read it.
    • Improved dynamic flow control for better system resiliency and efficient database queries.
    • In the Original Course View, the Overall Summary of User Activity report only listed the Guest user in the Access/Date graphic. We've fixed the issue.
    • In the Original Course View, course content that used adaptive release with groups created an unwanted membership criterion that blocked student access to the content. We've fixed the issue.

    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    We've made some noteworthy API updates, including:

    • We added the ability to search and sort on the timestamp when a course membership was modified. Developers can increase efficiencies in report generation, audit completion, and membership information display.
    • We redesigned the Groups API and separated Groups and GroupSets. Now, developers will have easier access to Groups in a GroupSet and behavior that better resembles how the Learn interface presents Groups.

    Visit the Developer site for full REST API documentation.

     


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.9.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3800.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.16+f1c0e8e) to client Production servers during off-hours on Thursday, April 9, 2020.

    Updates in this version include:

    • In the Ultra Course View, some students' participation in gradable discussions didn't report correctly to the gradebook. We've fixed the issue.
    • Some fixes behind the scenes to keep your environments tidy.

    Learn SaaS release 3800.6.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.16+f1c0e8e) to client Test/Staging servers during off-hours on Tuesday, April 7, 2020.

    Updates in this version include some fixes behind the scenes to keep your environments tidy.


    Adjust first day of the week in the calendar

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    Different global regions have different calendar conventions, including which day displays as the first day of the week. With this release, Blackboard calendars will display the most common convention for the first day of the week based on a user's selected language. Users will be able to see the change in the month and day views of both their overall and individual course calendars. The date picker display will also change in the Ultra Course View and for administrator notifications in the Ultra Experience.  

    Users can change their language in the user profile. Administrators can customize the first day of the week for their language pack if they choose.


    Global logout with SAML authentication providers

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    Library upgrades in our SAML authentication provider B2 could affect the first logout attempt of any Learn user session created through a SAML authentication provider with Global Logout support. If a user's session was established before the library upgrade, they won't be able to log out of their SSO session through Learn the first time they try. On first logout, users will be presented with a page that informs them that their SSO session is still active.

    Users can log out through the identity provider, or they can log in again, which will present them with the option to log out of their SSO session.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.6.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3800.4.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.4.0 (full release number 3800.4.0-rel.26+312e74d) to client Test/Staging servers during off-hours on Tuesday, February 25, 2020.

    Updates in this version include:

    • Some integrations using LTI 1.3 deep link couldn't launch a needed resource link. We've fixed the issue.
    • Column headers in the Ultra grade center were duplicated after an administrator customized the colors in their institutional brand. We’ve fixed the issue.
    • Some users couldn't see their avatar thumbnails in the users and groups section of the Original Course View. We've fixed the issue.

    Learn SaaS release 3800.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.25+95332d7) to client Production servers during off-hours on Thursday, February 20, 2020.

    Updates in this version include:

    • Some administrators encountered LDAP authentication problems because the TLS connection failed. We’ve fixed the issue.

    Learn SaaS release 3800.4.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.4.0 (full release number 3800.4.0-rel.20+6b6dbf5) to client Test/Staging servers during off-hours on Tuesday, February 18, 2020.

    Updates in this version include:

    • In the Ultra Course View, instructors were informed that their institution had made messages read-only for students in English instead of their selected language. We’ve fixed the issue.
    • Some administrators saw a both successful and a failed login for each sign-in attempt in their authentication logs. We’ve fixed the issue.
    • Some administrators encountered LDAP authentication problems because the TLS connection failed. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Ultra Course View:
      • Some users saw the upload icon buffering even though they could upload and download files. We’ve fixed the issue.
      • Some students couldn’t download files they added to essay questions. We’ve fixed the issue.
    • Issue with grading in the Ultra Course View:
      • Some student submissions reordered randomly while an instructor was grading. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Original Course View:
      • Some users couldn’t upload files with % in the filename. We’ve fixed the issue.
      • Some users couldn’t download files attached to submissions that use Box view. We’ve fixed the issue.

    Course ID displays with Course Name

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Ultra Course View, Ultra Experience

    In this release, a Course ID now appears with the Course Name in key areas when Ultra base navigation is enabled. Now, users can find their Course IDs on the Courses page of base navigation, in the Calendar, and when copying course content.


    Edit course image option moved to overflow menu

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience

    In this release, we moved the Edit course image option in the tile view on the Courses page. Now, it can be found in the overflow menu at the top-right corner of the course tile.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.4.0 maintenance issues on Behind the Blackboard.


    Text update for Ultra base navigation workflow

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience

    To increase confidence and clarity, we've added some text when administrators turn on the Ultra Experience. Now, when administrators activate Ultra base navigation, the message will include When you enable the Ultra experience, your existing courses aren’t affected. Your institution can choose to use the Original or Ultra Course View for new and existing courses.


    Updates to the Ultra Extension Framework

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    Updates to the Ultra Extension Framework in this release add capabilities for banners, modals, and notifications. Partners can dynamically create banners within the Ultra-UI to display data to the user while the user is within a course. We also added the ability to notify users in a course through blocking modals, dynamic guidance messages, and notifications.


    Learn SaaS release 3800.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.20+2226729) to some client Production servers during off-hours beginning Thursday, February 6, 2020. This update will be applied to clients in the following regions or time zones:

    • Americas Central
    • Americas Mountain
    • Americas Pacific
    • Asia and Oceania
    • Europe, Middle East, and Africa

    Updates in this version include:

    • In the Original Course View, users couldn’t access pre-existing course glossaries. We’ve fixed the issue.
    • In the Ultra Course View, some users couldn't view inline or download files attached to essay questions if the file names had certain special characters. We’ve fixed the issue.
    • In the Ultra Course View, some users couldn’t view inline or download files with New Box View. We’ve fixed the issue.
    • Some assignments submitted through SafeAssign got stuck in In Progress status and the submission didn’t complete. We’ve fixed the issue.
    • Users accessing Learn with the Google Chrome 80 beta release had trouble with SAML login authentication. We’ve fixed the issue.

    Phased release schedule for 3800.2.0 Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    The 3800.2.0 Production release will be divided by region or time zone to ensure release quality. All upgrades will occur during off-hours in each region or time zone.

    • Asia, Oceania, Europe, Middle East, and Africa: By region.
    • Americas: By four major time zones, Eastern, Central, Mountain, and Pacific.
      • If your institution lies outside one of these time zones, you'll be included with the nearest time zone. For example, clients in the Atlantic time zone will be upgraded with the Eastern time zone.
    • Americas Eastern time zone: In three groups.
      • These groups are alphabetical by the official name of your institution on file with Blackboard. If you want to confirm the name we have, please log in to Behind the Blackboard and select My Account > My Institution. Your institution name is displayed in the upper-left corner with your client ID number.
    Date Group Local Start Time* Monday, February 3, 2020
    Americas Central
    Americas Mountain
    Americas Pacific Early Morning
    After 2 AM CST
    After 2 AM MST
    After 2 AM PST

    Asia and Oceania
    Europe, Middle East, and Africa Evening
    After 17:00 SGT / 20:00 AEDT
    After 17:00 CET Thursday, February 6, 2020 Americas Eastern Group #1 (institution names A–G)
    Americas Eastern Group #2 (institution names H–R)
    Americas Eastern Group #3 (institution names S–Z) Evening
    After 5:00 PM EST *For alerts or changes to timing on the day of the release, log in to Behind the Blackboard.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.2.0 maintenance issues on Behind the Blackboard.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Course View, Ultra Course View, Ultra Experience

    • Links to Blackboard’s Privacy statement and Terms of Use now appear at the bottom of the global navigation bar in the Ultra Experience.
    • Previously, disabled students were included in the Participants list for a discussion in the Ultra Course View. This was confusing for instructors since these students don't display in assessment submission lists or in the gradebook. This update removes disabled students from the Participants list in discussions, so this view is now consistent with assessments and the gradebook.
    • With this release, Blackboard Learn will remember instructors’ preferences for the Show attempts that don't contribute to user's grade filter on the Needs Grading page in the Original Course View. By default, the checkbox is unselected and student attempts that don’t affect grades won’t show on the Needs Grading list. When an instructor changes the setting, Learn will remember the preference across that user’s sessions and courses.

    Java 11 JDK and Building Blocks

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    As we have previously announced, Blackboard Learn’s 3800.0.0 release uses a new version of Java, Java 11 JDK. Java are the libraries on which the Learn application runs and also the libraries that power Building Blocks, the add-on tools and features you may use in your environment. We’re implementing Java 11 to improve security and performance. Staying on recently updated libraries is crucial to staying ahead of those who may try to compromise your learning environment.

    This important update can impact custom and third-party add-on tools using the Building Blocks (B2) integration framework, and we strongly encourage all clients and partners who use Building Blocks to test them with Java 11. We’ve extended the time 3800.0.0 will stay on Test/Staging servers to allow more time to test Building Blocks (see the Learn SaaS CD Release Schedule).

    To help identify potential incompatibilities with third-party add-ons, we’ve developed a Building Block scanning tool. While the tool doesn’t replace functional testing, it can help developers understand what changes need to be made if issues are found with a Building Block. Because the tool can be resource-intensive, it should only be run on your staging or test environment.

    For additional resources on Java 11 testing and details about the Building Block scanning tool, visit the Developer portal.

    Learn more about Java 11


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.0.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3700.16.0: Partial delay for Continuous Delivery release to Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3700.16.0 Continuous Delivery release to client Production servers for US East customers, previously scheduled for December 5, 2019. All Continuous Delivery client Production servers will receive an updated version of the 3700.16.0 release during off-hours on Wednesday, December 18, 2019.

    More information on the delay available on Behind the Blackboard

    Updates in this version include:

    • Students and instructors using the Ultra Course View couldn’t download file submissions. We’ve fixed the issue.
    • Some instructors couldn’t access Message attachments in the Original Course View. We’ve fixed the issue.
    • In the Ultra Course View, when an instructor graded one assignment and moved on to the next, the first assignment displayed again instead of the next one. We’ve fixed the issue.
    • Instructors couldn’t copy more than 50 questions into a new test in the Ultra Course View. We’ve fixed the issue.
    • The Rustici fix for Chrome was included in 2017.1.67.  This version was applied to 3700.16, 3700.0.5, 3500.0.9, 3400.0.14 versions of the Learn product.  Customers that upgrade to these versions won't be impacted by the future Chrome release.

    Learn SaaS release 3700.16.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    As part of our commitment to release quality, the scheduled Production release of 3700.16.0 (full release number 3700.16.0-rel.33+fdffbe0) during off-hours on Thursday, December 5, 2019 will include an additional update.

    • Users of some LTI tools couldn’t create LTI content or use services because the tools weren’t properly validated. We've fixed the issue.


    Learn SaaS release 3700.16.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.16.0 (full release number 3700.16.0-rel.25+b897566) to client Test/Staging servers during off-hours on Tuesday, November 26, 2019.

    Updates in this version include:

    • Some users got an error message when they downloaded student submissions in certain file formats. We've fixed the issue.

    • Some LTI 1.3 workflows didn't launch from Partner Cloud Settings. We've fixed the issue.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.16.0 maintenance issues on Behind the Blackboard.


    Account lockout

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    In this release, by default Learn will lock user accounts after 5 failed login attempts. Administrators can disable the feature or edit its limits by selecting Account Lock Settings in the Administrator panel. Administrators can decide the maximum failed attempts allowed within a specified period. They can also choose how long accounts remain locked and whether accounts unlock automatically if users reset their passwords.

    More on configuring Account Lock Settings

    Student help with account lockout

    Instructor help with account lockout


    Guest Account can't be enrolled in courses

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    Previously, when an unauthenticated user accessed Blackboard Learn and the "Enable Guest" property was enabled they were associated with the "Guest" account. Instructors were able to enroll this "Guest" account in courses and organizations, circumventing application entitlement handling.

    This account is a unique Blackboard System Level account that was never intended to be enrolled. Allowing this account to be enrolled meant possible data exposure to unauthenticated users as multiple un-authenticated users could be associated with the account.

    Therefore, in this release we removed the ability for the "Guest" account to be enrolled in courses stopping potential data exposure concerns between unauthenticated users. Existing "Guest" account enrollments will remain and be visible to instructors and administrators so they can clean up these existing enrollments through the user interface.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.14.0 maintenance issues on Behind the Blackboard.


    System administration notification settings

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Experience

    Learn Ultra has always been designed with the end user in mind, and that includes flexibility and personalization of Notifications. Feedback from the wider Blackboard Community outlined that although this is positive, offering levels of control for an institution to support and manage notifications is an important. Blackboard listened to this client feedback, and we're pleased to outline our support for System Administration Notification Settings in Ultra.

    Ultra administrators can change notifications at the system level, configure digest functionality, and set up default notification settings. In the Administrator Panel, select Notification Settings. For every available notification type and source, administrators can select whether notifications are on or off by default. Administrators can also decide whether users can change the default setting in their individual preferences.

    More on Notification Types


    Learn SaaS release 3700.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.11.0 (full release number 3700.11.0-rel.10+be2cf60) to client Test/Stage servers during off-hours on Tuesday, September 17, 2019.

    Updates in this version include:

    • Blackboard Learn’s September 4 update introduced an issue with the LTI Advantage version of the Cengage integration for some institutions. The Blackboard gradebook didn’t always synchronize with graded student activities that used Cengage links created prior to the release. The Blackboard Learn September 17 update resolved the issue, and LTI Advantage with the Cengage integration functions as intended.


    Additional updates

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    • Partners appearing in the Content Market can now leverage LTI Advantage for their association, even if a previous LTI 1.3 domain was registered through core Blackboard Learn.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.11.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3700.9.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.24+374338b) to client Production servers during off-hours on Thursday, September 12, 2019.

    Updates in this version include:

    • Blackboard Learn’s September 4 update introduced an issue with the LTI Advantage version of the Cengage integration for some institutions. The Blackboard gradebook didn’t always synchronize with graded student activities that used Cengage links created prior to the release. The Blackboard Learn September 12 update resolved the issue, and LTI Advantage with the Cengage integration functions as intended.


    UPDATE: Upcoming changes to Open JDK and impact to Building Blocks in Learn SaaS deployments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt a more recent version of Java, Java 11 JDK. Our new target for adopting Java 11 is 3800.0.0. Please confirm release dates with the SaaS release schedule.

    We strongly encourage all clients and partners who use Building Blocks to test them with Java 11. Partners and clients can access early builds of Learn with Java 11 by requesting to join the Learn SaaS Technical Preview program

    As part of this change, we are transitioning from the Oracle-supported version of Java 11 to the AWS-supported version of Java 11 called Corretto. This does not impact SaaS or Managed Hosting clients. Operational changes for self-hosted clients are minimal.

    For further details on Java 11 Technical Preview testing with Building Blocks and Corretto changes for self-hosted clients, see the following articles:

    View the Behind the Blackboard announcement

    Join the conversation on Blackboard Community

    We previously announced this change to Java 11 to be part of Blackboard Learn release 3600.0, scheduled for April 2019. Later, we'd communicated a new target of June 2019 followed by September 2019. Based on the results of testing with Technical Preview participants and our partners, we concluded that Java 11 adoption should be delayed further.

    Previous announcements:

    To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt the latest version of OpenJDK as it’s released. We previously announced this change with the introduction of OpenJDK 11 as part of Blackboard Learn release 3600.0, and later announced a new target of June 2019. Based on the results of initial testing with Technical Preview participants and our partners, we concluded that Java 11 adoption should be removed from those target releases due to compatibility issues with extensions. The delay allowed for continued testing to uphold the user experience and minimize disruptions.

    For developers, partners, and institutions, testing Building Blocks for compatibility is highly recommended because libraries may have changed. For developers, recompiling Building Blocks using the updated Java libraries is also a best practice and should be performed for Java 11.

    ---

    We’re changing the way we adopt Java updates in Blackboard Learn. These changes start with Blackboard Learn SaaS release 3600.0 with the adoption of Open JDK 11.

    While we expect that building blocks will continue to work as is, Blackboard is aware that some fundamental library changes could affect compatibility. To help ensure that you’re able to thoroughly test for these upcoming changes, we’re introducing a Learn SaaS Technical Preview program.

    Partners in the Blackboard Developers’ Network (BbDN) should enter a support case requesting to participate in the program.


    Learn SaaS release 3700.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.23+e0c105e) to client Test/Stage servers during off-hours on Tuesday, September 3, 2019.

    Updates in this version include:

    • Some mobile users saw an error message in the Activity Stream. We’ve fixed the issue.

    • Some users couldn't customize their default brand in the Ultra Experience. We’ve fixed the issue.

    • Users couldn't create new accounts on Open Education. We’ve fixed the issue.

    • Some users had trouble logging out in the Original Experience. We’ve fixed the issue.


    Learn SaaS release 3700.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.16+4fb2947) to client Test/Stage servers during off-hours on Tuesday, August 27, 2019.

    Updates in this version include:

    • Users encountered an error message when saving changes to their default brand in the Ultra Experience. We’ve fixed the issue.

    • Open Education pages returned errors site-wide. We’ve fixed the issue.

    • Assessments took longer than usual to load in the Ultra Course View. We’ve fixed the issue.

    • For users preparing to migrate to a SaaS deployment, the Move Legacy Content tool caused problems with Turnitin feedback. We’ve fixed the issue.


    Learn SaaS release 3700.9.0: Delay for Continuous Delivery release to Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3700.9.0 Continuous Delivery release to client Test/Stage servers, previously scheduled for August 13, 2019. The new release date is August 15, 2019, two days later than previously announced. The release schedule has been updated to reflect this change.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.9.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3700.7.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.31+c948a62) to client Production servers during off-hours on Friday, August 30, 2019.

    Updates in this version include:

    • Users couldn't create new accounts on Open Education. We’ve fixed the issue.

    • Open Education pages returned errors site-wide. We’ve fixed the issue.


    Learn SaaS release 3700.7.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    UPDATE: We have resolved the AWS resource issue affecting EU clients. All Learn SaaS Production instances should now have received the updated 3700.7.0 version.

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.27+ce363ca) to client Production servers during off-hours on Wednesday, August 14, 2019.

    Updates in this version include:

    • Users experienced extremely slow response times during the upgrade. We’ve fixed the issue.

    • The banner thumbnail image caused a large number of temporary files to fill the root file structure. We’ve fixed the issue.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience, Ultra Experience

    • When students open an assessment in the Ultra Course View, the Submit button is disabled until they add content or answer at least one question.
    • When a student or instructor uses Box View in an assignment, it opens by default and displays using more screen space.
    • We've added a display warning to help administrators identify when they are enabling a feature that may send data outside the specified compliance boundary. This allows administrators to make more informed decisions about the features they enable.
    • We've changed the height of the Institution Page banner image to 160 pixels. Because screen size width varies on wider screens, the banner image crops the top and bottom of the image as the content area gets wider.

    Create Ultra Organizations

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience

    In this release, we've brought Ultra Organizations to life. Administrators can now create Ultra Organizations, which have the same functionality and workflow as Ultra courses. Administrators can choose to create Original Organizations, Ultra Organizations, or let users choose. Administrators can import and export existing courses and organizations.

    Create Ultra Organizations using the same workflow as Ultra Courses. You can create groups, make the organization private or visible to students, and create content within the organization.

    More on creating Ultra Organizations


    Learn SaaS release 3700.7.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.20+09250fe) to client Test/Staging servers during off-hours on Wednesday, July 31, 2019.

    Updates in this version include:

    • What's New blog notifications didn't display correctly. We’ve fixed the issue.

    • Details on files uploaded to essay questions didn't display correctly. We've fixed the issue.

    • The Redis cache building block didn't display status and statistics correctly in the Administrator panel. We've fixed the issue.


    Learn SaaS release 3700.7.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.9+7230020) to client Test/Staging servers during off-hours on Tuesday, July 23, 2019.

    Updates in this version include:

    • Some users received an error message when opening the Grade Center. We’ve fixed the issue. More information on Behind the Blackboard.

    • Instructors weren't able to edit anonymous Discussion Topics in the Ultra Course View. We've fixed the issue.

    • Some custom Building Blocks weren’t reachable using the HttpAuthModule class. We’ve fixed the issue.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.7.0 maintenance issues on Behind the Blackboard.


    Updates to branding

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience

    In this release, we've included the ability to filter brands by roles or host names from the brands listing page and view which brands were just created. We included a notification if a custom login is specified but won't be visible to users based on brand associations. Administrators can choose to allow the navigation logo area to be filled with a theme color, like the base navigation area.

    In the Brands listing page, an Administrator can now view the Host and Role Associations assigned to any specific brand and search those brands by clicking the Find a Brand function to filter the list based on the Brand Name or Host Association.

    More on institution branding

    Screenshot of a Brands notification

    Learn SaaS release 3700.5.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.17+4d20a83) to client Production servers during off-hours on Thursday, July 18, 2019.

    Updates in this version include:

    • Some custom Building Blocks weren’t reachable using the HttpAuthModule class. We’ve fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    As part of our commitment to release quality, we're applying an updated version of the 3700.5.0 Ultra user interface (full release number 3700.5.0-rel.14+eacb9cf) to client Production servers during off-hours on Tuesday, July 16, 2019.

    Updates in this version relate only to the Ultra Course View and include:

    • Instructors weren't able to edit anonymous Discussion Topics in the Ultra Course View. We've fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.14+eacb9cf) to client Test/Staging servers during off-hours on Tuesday, July 2, 2019.

    Updates in this version include:

    • The Discussion Board post count displayed inaccurately. We've fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.12+64e9d47) to client Test and Staging servers during off-hours on Tuesday, June 25, 2019.

    Updates in this version include:

    • We’ve removed the Learn Legacy Authentication Provider type, which represented the authentication framework deployed on versions prior to 9.1 SP8.

    • Instructors received error messages when they created a folder or downloaded a file with special characters in the filename with SafeAssign. We’ve fixed the issue.

    • When a student submitted a file with spaces in the filename, the instructor couldn’t preview or download it in the Ultra Course View. We've fixed the issue. More information on Behind the Blackboard.

    • A few improvements for Mobile users:

      • Students using the Blackboard App received errors when starting an assignment attempt in the Original Course View. We’ve fixed the issue.

      • Students using the Blackboard App on an Android device couldn’t see what they were typing in an assignment because the keyboard was hiding the rich text editor in the Ultra Course View. We've fixed the issue.


    Learn SaaS release 3700.3.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.3.0 (full release number 3700.3.0-rel.9+2a83306) to client Production servers during off-hours on Friday, June 21, 2019.

    Updates in this version include:

    • When a student submitted a file with spaces in the filename, the instructor couldn’t preview or download it in the Ultra Course View. We've fixed the issue. More information on Behind the Blackboard.

    • A few improvements for Mobile users:

      • Students using the Blackboard App received errors when starting an assignment attempt in the Original Course View. We’ve fixed the issue.

      • Students using the Blackboard App on an Android device couldn’t see what they were typing in an assignment because the keyboard was hiding the rich text editor in the Ultra Course View. We've fixed the issue.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    • To ensure privacy, only instructor names—not instructor usernames—appear to students throughout the Ultra experience.
    • Building on the URL and role branding feature released earlier, administrators can see a brand’s host and role associations from the Brands page.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.5.0 maintenance issues on Behind the Blackboard.


    Office 365/G Suite Integration: Individual authentication

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    The ability to support institutionally managed access to cloud storage alongside personal storage is an important major request we hear from our clients. This release provides the ability for institutions and schools who leverage Microsoft or Google to select their preferred solution and allow users to access their institutional cloud storage account from within their profile or directly upload content in the Ultra Course View.

    Allow your instructors and students to access Office365 or Google accounts from Blackboard Learn. Users can access cloud storage from their Ultra courses, profile, and the Tools page. Multiple entry points make it easier to get to the files they want when they want it. Administrators must configure the institution account to turn on instructor and student access. On the Administrator panel, go to Institution Cloud Storage to set up the integration.


    New updates for Ally customers

    Ally 1.31 | Release to Production 18 June 2019
    Updated features

    The latest release of Ally (v. 1.31) contains improvements that may apply to your product. Visit the Ally release notes to learn more. Don't have Ally? Learn more about Ally.


    Learn SaaS release 3700.3.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.3.0 (full release number 3700.3.0-rel.7+29b16e7) to client Test/Staging servers. Your instance may be updated starting at 5:00AM EST on May 31, 2019.

    Updates in this version include:

    • When a student submitted multiple attempts on a test in quick succession, the system's responsiveness would slow or stop. We've fixed the issue.
    • On the Courses page in the Ultra experience, longer course names were appearing with unexpected symbols. We've fixed the issue.
    • A few improvements for custom themes in the Ultra experience:
      • We've improved how custom themes are created and updated on the backend in the Ultra experience to improve performance.
      • Deleted custom brands weren't being removed from the database properly, leading to unexpected behavior. We've fixed the issue.
      • When an administrator uploaded a custom navigation logo, the custom login logo was cleared. We've fixed the issue.
      • Some users reported losing the ability to upload a logo to the Institution Page. We've fixed the issue.
      • The Institution Page associated with a custom brand wasn't available for administrators if modules weren't visible. We've fixed the issue.

    Add external calendars in Blackboard Learn

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience

    Instructors and students often use calendars to organize and keep track of events. Access to a course calendar is crucial to meeting deadlines and overall success. Having access to all events—both personal and academic—in one place helps keep everyone on track. In this release, users can synchronize external calendars with Blackboard Learn, building on the previously released capabilities.

    On the Calendar page in the base navigation, open Calendar Settings and select Add Calendar. Drag and drop or click to upload your calendar file in ICS format. When you connect your external calendar to Blackboard Learn, all course events appear one year in the past and into the future.

    More on how to add calendar files in Learn


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience, Ultra Experience

    • Previously, the Courses page in the Ultra experience listed a user's oldest courses first. The order has been flipped and now the newest courses are listed first. If a user designates any courses as favorites, those courses still appear first in the list.
    • To improve performance for system tasks, we’ve introduced new retention settings. You can configure how long your system retains information on asynchronous system tasks, including “complete,” “error,” and “incomplete” tasks. Find these options in Administrator Panel > Logs > System Tasks Status > Retention Settings.
    • We’ve updated file behavior for Portfolios to improve performance. When a user downloads a portfolio, the assets will reference assets stored on Blackboard's content delivery network (CDN). File names will use https://learn.blackboardcdn.com/. Related updates are described on Behind the Blackboard.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.3.0 maintenance issues on Behind the Blackboard.


    Update to the Organizations and Courses pages in the Ultra experience

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience

    In this release, we've updated the Courses and Organizations pages in the Ultra base navigation.

    We've brought the Ultra design language to the Organizations base page. Courses and organizations also now include the ability to add images. You can also view the Courses and Organizations pages as either a list or a grid, where banner images are on display. The Organizations page contains the same functions and workflows as the Courses page.

    More on Ultra organizations

    More on how instructors access the Courses page


    URL and role branding for the Ultra experience

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience

    Institutions want to be able to express their own brand and identity within the learning management system, and this often extends to specific branding for their faculties or affiliations. With the introduction of URL and role branding in the Ultra experience, institutions can now create their own domain and role specific Ultra brands, providing a sense of personalization for instructors and students.

    Create a new brand from the Brands link on the Administrator Panel. You can customize the login logo, navigation and login icon, color selection, and Institution Page for a brand. Associate the brand to a new host/domain name and/or institution role in the Ultra experience.

    More on custom brands in Ultra


    Learn SaaS release 3700.0.0: Update to client Test/Stage and Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.0.0 | Release to Production 3 May 2019
    Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.0.0 (full release number 3700.0.0-rel.23+4c6d4de) to client Test/Stage and Production servers.

    Your Production instance may be updated starting on May 9, 2019. Your Test/Stage instance may be updated starting on May 10, 2019.

    Updates in this version include:

    • An issue introduced with the 3700.0 release caused Learn Ultra to frequently query the entire content management resource link. This caused extreme garbage collection and out-of-memory issues across application servers leading to system instability and eventual outage. We've fixed the issue, restoring environment stabilization and operations. More information on Behind the Blackboard.

    Learn SaaS release 3700.0.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.0.0 | Release to Production 3 May 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.0.0 (full release number 3700.0.0-rel.10+745b49a) to client Test/Staging servers. Your instance may be updated starting at 5:00AM EST on April 15, 2019.

    Updates in this version include:


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.0.0 | Release to Production 3 May 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.0.0 maintenance issues on Behind the Blackboard.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.0.0 | Release to Production 3 May 2019
    Ultra Experience

    • On the Details & Action panel of the Ultra Course View, the Collaborate link has been updated to say Blackboard Collaborate. It previously said Course Room. We've also updated the link text in this menu.
    • Previously, assessment descriptions weren’t properly converted to plain text when a course was converted to the Ultra Course View. Assessment descriptions are now converted to plain text like other content descriptions in Ultra.

    Learn SaaS release 3600.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3600.0.0 (full release number 3600.0.0-rel.11+318243c) to client Production servers. Your instance may be updated starting in the early evening hours on April 13, 2019 based on your region and timezone.

    Updates in this version include:


    Learn SaaS release 3600.0.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3600.0.0 (full release number 3600.0.0-rel.9+22b493d) to client Test/Staging servers. Your instance may be updated starting at 6:00AM EST on April 1, 2019.

    Updates in this version include:

    • Instructors and students were unable to view portfolio submissions after a recent upgrade. We've fixed the issue. More information on Behind the Blackboard.
    • In the Original Course View, the breadcrumb navigation bar at the top of the browser window appeared twice. We've fixed the issue. More information on Behind the Blackboard.
    • In the Ultra Course View, we've removed the new Student Preview feature to address quality concerns. It will be included in an upcoming release.

    Course role for facilitators

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    Facilitation privileges have been long requested functionality in Blackboard Learn's Original Experience. We’re excited to bring this ability to both the Original and Ultra Experiences.

    3600.0.0 marks the culmination of previous content lockdown releases with the introduction of the Facilitator role. This course role contains a set of default privileges regarding course calendar, discussions, gradebook, announcements, materials, and groups. Course members can be granted this role to help maintain the pace of the course throughout the term or as needed.

    This release includes two new privileges to grant a user the ability to create or delete a discussion in the Ultra Course View.

    Additionally, the privileges list shows when certain entitlements are inherited by other privileges. For example, the Course/Organization (Content Areas) > Edit Material Availability privilege is automatically granted to a user who also has the Course/Organization (Content Areas) > Edit Materials privilege. We’ve made this association clearer in the user interface.

    If your environment already contains a custom course role with FACILITATOR as the Role ID, you may notice errors after the 3600.0.0 update. We're working on addressing this issue before the release reaches Production servers. To troubleshoot, copy your custom role, rename it to eliminate FACILITATOR, apply it to the appropriate users, and remove the old custom role.

    More on the facilitator role


    Improvements for auto-archived courses

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    This release includes improvements to automatically archived courses to provide clients with greater flexibility and customization. You can access these settings through the Course Settings area of the Administrator Panel. Administrators can choose the length of time to keep a course archive on their system and whether course archives should include content that lives outside of the course’s directory.

    More on automatic course archives


    Improvements to how the Activity Stream shows external content

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Ultra Experience

    The Activity Stream is the go-to place for instructors and students to understand what’s happening in a course. We’ve improved reporting behavior so third-party content due dates appear in the Activity Stream in a more dynamic way.  

    Previously, instructors and students could see an upcoming due date for this type of content. When the due date passed or the content status changed, the notification in the Activity Stream wouldn’t update. With this release, the Activity Stream more accurately reports on third-party content to keep everyone more up to date. Specifically, LTI and manual grade column notifications will update in the Activity Stream when: 

    • The item transitions from due to overdue 
    • The item’s due date is updated 
    • The item is deleted 
    • The item is graded 
    • The item’s visibility is changed 

    More on how students navigate the Activity Stream


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3600.0.0 maintenance issues on Behind the Blackboard.


    Self-service log download and removal of Kibana Building Block

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    We’ve added support for server log storage and access from within the Blackboard Learn user interface. Select Manage Content in the Administrator Panel to access logs.

    Server logs are created once every hour and stored in the internal > logs folder. Logs are grouped by year, month, day, and hour. Logs are generated in the same format as those you’re used to viewing in Kibana as a JSON file.

    The hour folder uses the Universal Time Coordinated (UTC) hour. Logs are transferred to the local file system once per hour, but on a four-hour delay. For example, if the current hour is 4 then during this hour logs from hour 0 will be transferred.

    As part of the 3600.0.0 release, we will remove the Kibana Building Block and stop sending logs to Kibana. All logs will need to be accessed via the new workflow in the user interface.

    More on how to download and reformat system logs in Blackboard Learn SaaS


    Share calendar with external services

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Ultra Experience

    Instructors and students often use calendars to organize and keep track of events. Access to a course calendar is crucial to meeting deadlines and overall success. Having access to all events—both personal and academic—in one place helps keep everyone on track. In this release, users can synchronize their Blackboard Learn Ultra calendars to external calendars.

    Generate a URL to share course calendar details with an external service. Share the URL only with trusted sources. When you connect your Blackboard Learn calendar to an external calendar, all course events appear one year in the past and into the future.

    More on how to share a Blackboard Learn calendar


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    • If your institution uses the Turn It In Building Block, students will no longer receive a Past Due notification when they have submitted an assignment on time.
    • We’re building more and more content capabilities into the Ultra Course View. In this release, you’ll notice a redesigned menu to accommodate additional options in course content, gradebook, discussions, and documents.
    • Users who subscribe to email notifications will notice we’ve updated the message format. We’ve reduced Blackboard branding and optimized the format for better appearance on more devices and email clients.
    • We’ve updated the Global HTML filter to accept .txt files for student submissions
    • Push notifications in the Ultra experience support Ultra course discussions. Students can receive notifications when someone responds to their discussion, someone replies to their posts, an instructor creates a new discussion, or when participation deadlines are approaching. Instructors can receive notifications for replies to discussion threads or posts they authored.

    Learn SaaS release 3500.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3500.11.0 (full release number 3500.11.0-rel.10+071f567) to client Test/Staging servers. Your instance may be updated starting at 6:00AM EST on March 4, 2019.

    Updates in this version include:


    Learn SaaS release 3500.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3500.11.0 (full release version 3500.11.0-rel.9+0b3fe2f) to client Test/Staging servers. Your instance may be updated starting at 6:00AM EST on February 22, 2019.

    Updates in this version include:

    • In the Ultra Course View, students with accommodations and assessment exceptions can be granted additional time in timed assessments.
    • Users can access SCORM content in a copied course. More information on Behind the Blackboard.

     


    Blackboard Learn achieves LTI Advantage certification

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    Learning Tools Interoperability (LTI) is an initiative managed by the IMS Global Learning Consortium to seamlessly integrate learning applications used by instructors into their courses. It includes a standard protocol for establishing a trusted relationship between the tool provider and the Learning Management System (LMS), so that students and teachers can have a seamless, integrated experience of using the tool within the context of their course.

    Blackboard Learn is now LTI Advantage certified. Blackboard is among the first edtech companies to meet the rigorous IMS certification requirements for all components of LTI Advantage. LTI Advantage builds on the latest set of IMS standards and provides educational institutions and edtech suppliers with a set of extensions that allow deeper integration and enhanced interoperability between IMS certified tools and LMSs. LTI Advantage also leverages a robust security framework that offers more advanced protection of sensitive student data and adds features to support the delivery of innovative learning tools and applications necessary for digital transformation within an institution.

    More on LTI in Blackboard Learn SaaS


    Content lockdown: Expanded user privileges for course announcements control

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    3500.11.0 contains enhancements for granular entitlements in Original and Ultra course roles in support of the formalized facilitator role. Facilitation privileges have been long requested functionality in Blackboard Learn's Original Experience. We’re excited to bring this ability to both the Original and Ultra Experiences.

    The set of privileges contained in this release relate to course announcements. Individuals with these privileges can create course announcements in both course views. Additional entitlements allow users to view draft announcements in addition to posted announcements.

    More on announcement privileges


    Cross-origin resourcing tool for administrators

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    Administrators may need to allow an external script or third-party application to make direct calls to their Blackboard Learn instance’s REST API. Previously, these requests would be blocked at the browser level. In this release, we introduce a Cross-Origin Resource Sharing (CORS) tool to allow your institution to leverage cloud-based or third-party extensions more fully. Administrators can also use the CORS tool to strictly define the allowed domains within an access control list and headers allowed as part of those requests. This secure, scalable tool lets you explore more integration possibilities using REST APIs.

    From the Administrator Panel, select Cross-Origin Resource Sharing in the Integrations menu. Select Create Integration to get started.

    More on the CORS tool for SaaS administrators


    Granular Activity Stream settings

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Ultra Experience

    In this release, Activity Stream notification settings are more granular for students and instructors, giving them the option to choose which information they wish to receive.

    Settings have been reformatted so users can select to receive all notifications at a high level, like notifications for new discussions. Users can also choose to see updates about specific events or activity in their Activity Streams. For example, an instructor can choose to be notified when a blog entry is edited.

    Existing settings are carried over and saved in the new format. Visual cues display if all, some, or none of the notification types are selected.

    More on notification settings for instructors


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.11.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3500.11.0 | Release to Production 7 March 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    • Instructors at institutions based in the EU/UK will be able to use the recording feature in assessment feedback. This feature will be enabled in the eu-central-1 region when this release reaches Production servers. More on recording creation for administrators.
    • A word count appears when drafting responses and replies in discussions in the Ultra Course View.
    • The Messages page in the Ultra Course View wasn’t responsive for users on mobile devices. We’ve made it responsive.
    • Instructors can now rename an LTI link from the gradebook in the Ultra Course View.
    • Users enrolled in a demo environment may have noticed their SMS notifications were overwritten when upgrading to the 3500.9.0 release. We fixed this issue before the release reached Production servers.
    • In a previous release, some institutions may have noticed the CAS authentication provider threw errors. We fixed the issue.
    • When an administrator sought to delete all users not enrolled in a course, the system didn’t correctly list the number of users it would remove in the operation. We’ve fixed the issue.
    • When copying an Ultra course using SIS, the new course duration was overwritten by the source course. We’ve fixed the issue by excluding a duration on the course copy.
    • Users may have received an error message when attempting to connect to OneDrive for Business through Blackboard Learn. The vendor has fixed the issue.
    • Group submissions in the Ultra Course View weren’t appearing consistently in the gradebook. We’ve fixed the issue.
    • Instructors may have received an error message when saving course reports to the Content Collection. We’ve fixed the issue.
    • A synchronization issue caused unexpected behavior in custom language packs. We’ve fixed the issue.
    • Course messages with attachments sometimes resulted in an error message asking the user to contact their system administrator. We fixed the issue.
    • SafeAssign Originality Reports weren’t loading correctly for users with Korean language packs enabled. We’ve fixed the issue.
    • SafeAssign Originality Reports weren’t loading for users after a system update to the 3500.7.0 release. We’ve fixed the issue.
    • Unenrolled users can view announcements in unavailable courses.

    Content lockdown: Expanded user privileges for course calendar control

    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    3500.9.0 marks the third release containing enhancements for granular entitlements in Original and Ultra course roles. Our next and final release of this feature will include the formalized facilitator role. Facilitation privileges have been long requested functionality in Blackboard Learn's Original Experience. We’re excited to bring this ability to both the Original and Ultra Experiences.

    The set of privileges contained in this release relate to course calendar events. Individuals with these privileges can add, edit, and delete course calendar events in both course views. In the Ultra Course View, individuals with these privileges can also add, edit, and delete office hours and course schedules.

    More on course facilitator privileges


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.9.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates 

    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    • To improve performance times and user experience, course messages no longer appear in the activity stream.
    • Instructors are now prompted to name content they create in the Ultra Course View.
    • We’ve made several AX improvements in Ultra:
      • Improved the color contrast ratio for reorder and move icons on the Course Content page.
      • Added a stroke around the panel close button to comply with color contrast ratios. 
      • Improved the hover and keyboard states for active elements to be more visually significant. 
    • We’ve updated gradebook entitlements to address security concerns. Visit Behind the Blackboard for more information and guidance. The solution listed in the article will be included in 3500.9 when it reaches Production servers.
    • In the Original Course View, we’ve updated the color key in the Course Coverage report to match the legend more accurately.
    • When an instructor attached a file as feedback on a graded discussion, students encountered errors trying to download it. We’ve fixed the issue.
    • When an unread discussion post appeared as a link in the What’s New module, users encountered errors when opening it. We’ve fixed the issue.
    • Calculated questions using exponents in answers in the Original Course View were marked incorrect when students input an acceptable answer. We’ve fixed the issue. 
    • Instructors encountered an error when trying to use anonymous grading for attempts still in progress. We’ve fixed the issue.
    • We’ve improved the logic for grading multiple choice questions when a student selects both correct and incorrect answers in the Ultra Course View. 
    • We’ve removed the ability for students to edit graded group discussion forum titles and descriptions.
    • We’ve fixed a CSS error that caused text tagged with <em> HTML to appear on separate lines. 
    • We’ve improved the course import feature to preserve the content package’s folder structure.

    Push notifications to Blackboard App

    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Ultra Experience

    Many students use push notifications on their devices to check and engage with content. Push notifications for Learn Ultra will allow students to gain direct insight via this notification modal. Notifications may help students stay on top of new content added to their courses, new grades and feedback that have been created for assessed items, and due date reminders for upcoming assessments that need to be completed and submitted. 

    Push notifications further the integration between the Blackboard Learn Ultra experience and the Blackboard mobile app for students. In this release, users on the Ultra experience can select which push notifications they’d like to receive. In the app, they’ll see notifications for due date reminders and new grades and feedback. Push notifications for new content will be available in the app in the coming months.


    Select theme colors

    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Ultra Experience

    Institution branding is an easy way for institutions to differentiate their learning management system and adds an element of personalization at an institution level. Many institutions have requested to move away from the default purple in Ultra to express institution colors as part of their user experience. This functionality covers three highly used areas but will be expanded to further the institution’s color schema to more locations over time.

    To customize the theme color, go to the Institution Page. Select the gear icon to open the settings panel. Enter a hex code to find your precise color or use the color picker. A preview appears to show you how the new color would look to all users. Don’t like what you see? You can revert your choice back to the default.

    More on how to select a theme color


    Blackboard SOAP Web Services deprecation

    Blackboard Learn 9.1 Q2 2019
    Blackboard Learn SaaS Continuous Delivery v3500.9.0 | Release to Production 31 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    With the release of Blackboard Learn Q2 2019, Blackboard is deprecating our SOAP APIs. We recommend that if you use Blackboard's SOAP APIs as an external application or as part of a Building Block, you should immediately refactor your integration using our Blackboard REST APIs.

    Blackboard SOAP APIs will become unavailable with the release of Blackboard Learn 9.1 Q2 2020.

    Visit Behind the Blackboard for more information on SOAP web services deprecation and guidance on migrating to REST APIs.


    Caliper 1.1 update for Blackboard Learn Telemetry Service

    Blackboard Learn 9.1
    Blackboard Learn SaaS | Release to Production 3 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    Blackboard is pleased to announce updated support for the Caliper Analytics® standard in Blackboard Learn. Caliper is a specification from the IMS Global Learning Consortium® that defines a standard for the exchange of user activity information. Blackboard Learn supports this standard, giving institutions the option to emit near-real-time and batch user event data to an event store system for further analytics and reporting.

    The centralized service that processes the Learn telemetry stream into Caliper events data currently uses the Caliper 1.0 specification. On January 3, 2019 this service will change to use the Caliper 1.1 specification.

    For more information about how this update affects your Blackboard Learn environment, visit Behind the Blackboard

    More on Caliper event configuration is available on the Developer Community


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3500.7.0 | Release to Production 3 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.7.0 maintenance issues on Behind the Blackboard.
     


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3500.7.0 | Release to Production 3 January 2019
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    • This release resolves an issue where the Blackboard app and Blackboard Instructor app weren’t compatible with Session Fingerprint settings. Session fingerprint settings to Create New Session When Fingerprint Changes are now compatible with the mobile apps’ mBaaS architecture.
    • When you access individual students' attendance record in the Ultra Course View, the date column has been renamed Meeting and now appears first. 
    • An updated version of the Vital Source Building Block (v3.101.2018040483) is bundled with this release.
    • To accommodate Microsoft Azure SAML requirements, we’ve added the option to keep the SAML session age unlimited.
    • When viewing assessments that were graded using a rubric more than a year ago, users may have noticed a discrepancy between rubric totals and the grade displayed in the Grade Center. Raw data was not affected. We fixed the issue.
    • Grade Journey wasn’t consistently displaying optional data when the extraction was initiated from merged courses. We fixed the issue.
    • Users may have encountered an error when attempting to download a file package in the Content Collection. We fixed the issue.
    • When a student submission was deleted, attached files were orphaned and retained in storage, sometimes unnecessarily. We fixed the issue. 
    • When an Ultra assessment was set to assign automatic zeros, the system wouldn’t log a zero score in the gradebook when a student had saved a draft but not submitted work. We fixed the issue.
    • Importing a Canvas course to the Ultra Course View resulted in missing content. We fixed the issue.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3500.5.0 | Release to Production 6 December 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.5.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates 

    Blackboard Learn SaaS Continuous Delivery v3500.5.0 | Release to Production 6 December 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Ultra Experience, Original Experience

    • The Consulting Central Building Block is bundled with this release. Learn more about Consulting Central on Behind the Blackboard.
    • The French language pack previously used an incorrect phrase to label new discussions. We’ve fixed the issue.
    • Users saw an error when downloading an annotated PDF with comments. We’ve fixed the issue so the downloads now include a summary list of comments.
    • To avoid permissions and grading issues, all LTI tools are excluded from the Copy Content option in the Ultra Course View.
    • When a student attempted to access an unavailable course in the Ultra experience, the date was recorded in the Performance Dashboard under “Last Course Access.” We’ve fixed the issue.
    • When a user attempted to access Organizations in the Ultra experience while using a touchscreen device, the page would display an error. We’ve fixed the issue.
    • When the Attendance tool was set to unavailable or inactive at the system level, instructors may have encountered error messages in the gradebook. We’ve fixed the issue.
    • Optional data wasn’t consistently included in Grade Journey extractions using REST. We’ve fixed the issue.
    • When an administrator attempted to move a user from one child course to another, the user enrollment wouldn’t change successfully. We’ve fixed the issue.
    • Students may have had trouble accessing the activity stream due to conflicting backend logic regarding grade columns and due dates. We’ve fixed the issue.
    • Special characters in custom Ultra locales weren’t displaying correctly. We’ve fixed the issue.
    • Course reports weren’t enforcing the date format for the system’s chosen language pack. We’ve fixed the issue.
    • Some devices displayed misaligned numbers for options in multiple choice, either/or, and true/false questions. We’ve fixed the issue.
    • The words points and score were sometimes used interchangeably in the Ultra Course View. We've updated the user interface to use points where it's more accurate.
    • Based on user feedback, we’ve updated the activity stream messages regarding student achievement and activity in courses. The new messages aim to reduce confusion and be more encouraging.
    • The Availability Override option didn’t work as expected when a start date wasn’t specified. We’ve fixed the issue so students with this privilege can access courses with or without a specified start date.
    • The service that connected cloud storage to Learn environments used a case-sensitive check to verify domain security. When domains used a mix of upper and lower case letters, the service couldn’t complete the request and resulted in incomplete attachments. We’ve fixed the issue.

    New updates for Ally customers

    Ally 1.23.1 | Release to Production 23 November 2018
    New Features, Updated features

    The latest release of Ally (v. 1.23.1) contains new features, bug fixes, and other improvements that may apply to your product. Visit the Ally release notes to learn more. Don't have Ally? Learn more about Ally.


    New updates for Ally customers

    Ally 1.23 | Release to Production 14 November 2018
    New Features, Updated features

    The latest release of Ally (v. 1.23) contains new features, bug fixes, and other improvements that may apply to your product. Visit the Ally release notes to learn more. Don't have Ally? Learn more about Ally.


    Data Integration Logs storage load reduced

    Blackboard Learn SaaS Continuous Delivery v3500.3.0 | Release to Production 1 November 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    We’ve improved the way that data integration logs store information in the shared file system. Searches in SIS logs are limited to seven-day date ranges to improve performance and reduce system strain.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3500.3.0 | Release to Production 1 November 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.3.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3500.3.0 | Release to Production 1 November 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    • When versioned files are imported/restored as part of course import/restore, the version number (of the file in the source course) is appended at the end of the file name so that users can differentiate which version it is. For example, if version 1 and 2 of a file named "geography.html" are imported, the new files will be named "geography_v1.html" and "geography_v2.html", respectively.
    • A permissions issue in the Mobile Web Services building block caused tests to be inaccessible when first opened through the app. We fixed the issue.
    • An updated version of the Partner Cloud Building Block is bundled with this release.
    • An updated version of the Wiley Plus Building Block is bundled with this release.
    • An updated version of the Cengage Mindlinks Learning Building Block is bundled with this release.
    • An updated version of the Vital Source Building Block is bundled with this release. Grade syncing in the VitalSource Building Block is disabled by default in this release to prevent issues on the vendor's side.
    • Files uploaded as part of a SCORM package are now saved in a Content Collection folder (/internal/courses/<courseID>/content/<contentID>) rather than the Local/Shared File System. When a client system is upgraded to this release, a background migration task is invoked upon server startup to move all existing SCORM files from Local/Shared File System to Content Collection. Several optimizations have been added to minimize the performance impact and memory usage for this task and it should be virtually transparent for users.
    • Counts in the Ultra gradebook were confusing when some students were denied access in the course after participating in discussions or submitting assessments. We fixed the issue.
    • In the Original Course View, users designated as Observers were unable to view files added to the course through the Build Content > Add File workflow. We fixed the issue.
    • Attachments to course messages in the Original Course View resulted in the Tomcat temp directory disappearing, which led to other areas of Learn malfunctioning. We fixed the issue.
    • When an instructor attempted to grade a group assignment using a rubric and the language pack used commas to designate decimal places, the grade would display inconsistently. We fixed the issue.
    • In the Original Course View, pattern matching questions with incorrectly formatted regular expressions in the answer were marked wrong. We fixed the issue.
    • As part of an earlier improvement for content delivery in the Content Collection, we added the ability to disable certain MIME types in Learn. We expanded the list of default allowed MIME types.
    • Instructors encountered errors when grading a group discussion with a rubric. We fixed the issue.
    • We’ve fixed some issues in reports: All User Activity Inside Content Areas and Course Performance Report.
    • Clients using the Australian English language pack in Ultra encountered problems when creating calendar items. We fixed the issue.
    • Conversations on course content in the Ultra Course View were capped to the previous 10 replies, with no way to view earlier parts of the conversation. In this release, students and instructors can access earlier parts of the conversation.

    SAML updates

    Blackboard Learn SaaS Continuous Delivery v3500.3.0 | Release to Production 1 November 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience, Ultra Experience

    We’ve enhanced the logout process for SAML single-sign on sessions. When a user logs out of Blackboard Learn, a message appears and asks them to confirm log out for all associated apps in the session. Previously, the SSO session persisted until it expired. Users can choose to terminate their entire SSO session when they log out of Blackboard Learn to protect their security when using public or shared computers.


    Internet Explorer no longer supported

    Blackboard Learn 9.1 Q4 2018
    Blackboard Learn SaaS Continuous Delivery v3500.0.0 | Release to Production 4 October 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Ultra Experience, Original Experience

    Support for Internet Explorer ends with Blackboard Learn 9.1 Q4 2018 and SaaS 3500.0.0. Older releases may still work using this browser. Microsoft ended active development for Internet Explorer in January 2016. Some newer features in Learn may not work, including Attendance and Create Recording. Reported issues isolated to Internet Explorer won't be resolved by Product Support. We recommend using another browser.


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3500.0.0 | Release to Production 4 October 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3500.0.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3500.0.0 | Release to Production 4 October 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    • When a course was converted from Original to Ultra, instructors found they weren’t able to edit point values for assessments and questions that used decimal points in the number of possible points. We’ve fixed the issue by rounding point values down to the nearest whole number. This change is listed as an exception during the Ultra Course Preview.
    • Some users were unable to save drafts in discussion forum threads when using a language pack other than English. We’ve fixed the issue.
    • Placeholder text in the Ultra login page would sometimes obscure the username and password when the user input this information. We’ve fixed the issue.
    • Discussion descriptions in courses using the Learn 2016 theme were sometimes obscured or displayed with a limited width. We’ve fixed the issue.
    • Some users were unable to create criteria for Self and Peer Assessments when accessing the feature on Microsoft Edge or Internet Explorer. We’ve fixed the issue.
    • When the Ultra experience is enabled, the Exit button overlapped the Add button in the Original Course View. We’ve fixed the issue.
    • We’ve rewritten an error message in Ultra to make acceptable date formats clearer.
    • When an instructor reversed the decision to ignore an attempt in the Original Course View, the message displayed on the screen was unclear and didn’t indicate the workflow. We’ve updated it to say Attempt marked as Not Ignored.
    • When users attempted to select all text in an Ultra assessment attempt, the browser didn’t select the text included in the attempt. We’ve fixed the issue.
    • When a user edited a test question in the Original Course View, some options in the text editor didn’t display correctly. We’ve fixed the issue.

    A special note from Product Management

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018

    We are developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

    In the Learn SaaS 3400.11.0 release, we focused our development and design on academic effectiveness and learner engagement. You’ll see below that we’ve also aligned our feature list into groups based on value and benefit to you and your users.

    Academic effectiveness

    • Download annotated PDFs
    • Anonymous grading in Ultra Course View
    • Unsubmitted work counts as zero

    Learner engagement

    • Download annotated PDFs
    • Improvements for course messages

    Content delivery improvements

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    Multimedia is essential in many mixed-mode and online courses, and poor performance can lead to a frustrating user experience. To help speed the delivery of online media, such as video, we’ve added configuration options for administrators to control content delivery through signed URLs. Signed URLs allow content to be delivered directly and securely from cloud storage, which provides faster transfers and requires fewer resources to run on the system. A signed URL is equivalent to the actual file after it’s delivered to the browser.

    Find the settings on Administrator Panel > Content Management Settings > Cloud Signed URL Settings.

    Learn more about content delivery improvements


    General Data Protection Regulation (GDPR) User Report

    Blackboard Learn 9.1 Q4 2018
    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    One of the requirements of the European Union (EU) GDPR is to allow users to receive human-readable reports of personal information that has been collected about them. Clients receiving user requests may submit a case on Behind the Blackboard, including the user’s ID, to request the exported report package. The report is a ZIP file that contains CSV files with site- and course-level information about user activity, tool interactions, uploaded content, or submitted work within Blackboard Learn. Any grade data in the report are raw values and don’t include any calculations or weighting the instructor may have applied in the Grade Center. The report won’t contain information about other users in the system, content created by the institution or other users, or information from deleted courses.

    Flexible Deployment Option customers: In Q4 2018 CU1 (3500.0.1), the GDPR User Report includes Activity Log and Attendance data.


    Improvements for course messages

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Ultra Experience

    We’ve updated the global and course messages pages for more intuitive and easy navigation. You’ll notice the following changes:

    • On the global Messages page in the base navigation, courses are grouped according to term, similar to the way they are grouped on the Courses page. Your current courses appear first when you open the Messages page. You can use the arrows to navigate through the groups.
    • The number of messages you've received in each course is displayed with a course card. Select the course card to jump to all of your messages.
    • In your course, you can select the number of messages that appear per page.
    • When you select a course message to view, you can use arrows to browse through messages in order.

    Learn more about improvements to course messages


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.11.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    • In the Original experience, administrators had no option in the user interface to remove images they had added to a default brand. This issue was fixed.
    • Some institutions who customized the default landing page in the Ultra experience noticed some inconsistent behavior for the destination when users logged in. This issue was fixed.
    • Some custom administrator roles were unable to access courses delivered in the Ultra Course View. This issue was fixed.
    • Attachments to course messages caused unnecessary file backups that could lead to system performance issues. This issue was fixed.
    • In the Ultra experience, default course view settings would sometimes reset on system restart or upgrade. This issue has been fixed.
    • Some instructors who used percentage-based rubrics to grade assignments noticed that mid-range values would revert on save. This issue was fixed.
    • For environments with automatic course archive enabled, some files older than 45 days weren’t included in course backup files. This issue was fixed.
    • We’ve updated the text shown to administrators who choose to use the Ultra experience on Test environments. The message now states more clearly that the environment will need to be completely rebuilt and all data will be lost to convert back to the Original experience.
    • We’ve updated the text shown to users when content controlled with conditional release is unavailable. When a student hovers on the content after access is over, the message now reads: You can't access this content after MM/DD/YYYY, 00:00AM. Previously, the message only stated when the content became available, not when access ended.

    Upload an image to the Institution Page

    Blackboard Learn SaaS Continuous Delivery v3400.11.0 | Release to Production 6 September 2018
    Ultra Experience

    On the Institution Page, administrators can upload a picture hosted in the Content Collection. Previously, images used for the institution logo or banner were added with a URL. Institutions who host the images with other institution content needed to take an additional step to locate the file path. Starting with the release, administrators can open and browse the Content Collection to use these images on the Institution Page.

    Images can also be added to the Helpful Links module in this way. When the administrator adds an image from the Content Collection, the permissions for the image file update to include any user who’s able to view the module.

    Learn more about uploading images to the Institution Page


    A special note from Product Management

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018

    We are developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

    In the Learn SaaS 3400.9.0 release, we focused our development and design on academic effectiveness and learner engagement. You’ll see below that we’ve also aligned our feature list into groups based on value and benefit to you and your users.

    Academic effectiveness

    • SCORM support in Ultra
    • Download gradebook
    • Custom locales in Ultra

    Learner engagement

    • Group creation & grading enhancements
    • Course list optimization
    • Conversation improvements
    • Add LTI links to the Institution Page

    Add LTI links to the Institution Page

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018
    Ultra Experience

    In this release, we bring the LTI standard to the Institution Page. Schools can now surface LTI tools outside of the course context for all their users or a select subset of users based on institution role.

    To add an LTI item to the Institution Page, create a Custom Content module. Select Insert/Edit LTI Item in the editor and browse for system tools available in the system. LTI tools appear in the editor with the provider’s icon, but you can change the display text.

    More on the Institution Page


    Course list optimization

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018
    Ultra Experience

    In an earlier release, we improved the Courses page in the Ultra experience to better course terms and let institutions display courses in a way that aligns to the student journey. With this release, we will continue to refine the page as we allow for more user choice and improve the layout of the page overall. These changes include:

    • Addition of a quick drop down for quick past-term navigation
    • Original Course View label added to all Original courses
    • Original courses descriptions are now available from the expanded course card view
    • Term sub-listings are now displayed on the current courses page to let users scan quickly

    More on how terms affect the Courses page in the Ultra experience


    Custom locales in Ultra

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018
    Ultra Experience

    Previously, Learn Ultra supported predetermined language packs without the ability to customize. This release introduces custom locale capabilities that will allow an institution to change specific words or phrases within their site and not have it break with each monthly update.

    With multitudes of dialects comprising the world’s many languages, Blackboard understands how many varieties and nuances of languages exist. The adjustments you make to your locale end up making a huge difference in the lives of educators and learners and it is one less barrier to overcome when digesting the material being taught.

    Ultra locales only contain strings in the Ultra Experience and Ultra Course View user interfaces. To edit strings that appear in the Original Experience or Original Course View, see Create and Edit Language Packs for the Original Experience

    More on custom locales in Ultra


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.9.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.9.0 | Release to Production 2 August 2018
    Ultra Experience, Original Experience

    • We've updated text regarding external submissions in the Ultra Course View. The assessment setting now says Collect submissions offline, and students see a message that says Offline submission when accessing assessments of this type.
    • Instructors encountered an error in graded discussion boards converted from the Original Course View to the Ultra Course View. The error appeared when the instructor tried to change the grade schema. This issue was fixed.
    • Recipients were unable to download message attachments that contained special characters in the file name. This issue was fixed.
    • Instructors may have encountered an error when attempting to delete submissions that contained attachments. This issue was fixed.
    • Course members may have experienced issues opening and viewing discussion boards where a deactivated user had once participated. This issue was fixed.
    • Messages in the Ultra Course View sometimes showed the incorrect sender and recipient names. This issue was fixed.
    • Administrators may have seen an error regarding permissions when attempting to download an attachment on a student submission. This issue was fixed.
    • Users who change their language setting can see system announcements that were posted before changing the setting.
    • In the Original Course View, some users had to refresh the page to see their reply to a discussion forum. This issue was fixed.
    • In the Original Course View, some users were unable to remove file attachments in draft discussion posts. This issue was fixed.
    • Instructors may have observed unexpected characters in the Due Date column of the Ultra gradebook when the assignment had no due date assigned. This issue was fixed.

    Mobile Web Services

    Blackboard Learn 9.1
    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience, Building Blocks

    The Blackboard Mobile Web Services Building Block enables users to connect to their courses through Blackboard's mobile applications: Blackboard app and Blackboard Instructor. The latest version of the Mobile Web Services Building Block is 94.9.12. Check these links for the best available version for your installation.

    Mobile Web Services release notes for all versions


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3400.7.0 | Release to Production 5 July 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.7.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.7.0 | Release to Production 5 July 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    • In the Ultra Course View, the Add Content icon is now a darker shade and heavier weight to provide greater contrast with the surrounding elements in the user interface.
    • When setting up SMS notifications in Ultra, users now see a message reminding them that their cellular carrier may charge a fee for these messages.
    • The SafeAssign Originality Report is disabled for assessments set to collect external submissions.
    • An updated version of the Cengage Building Block (v1.101.20182347) is bundled with this release.
    • Some students may have had trouble accessing a group assignment if a group member was disabled from accessing the course. This issue has been resolved.
    • Lengthy videos displayed through the New Box View service were stopping before reaching the end of playback. The vendor has fixed this issue.

    Localization updates

    • The German translation for Open to Students in the Ultra Course View has been improved.
    • The word “goals” was inconsistently translated in the Spanish language pack for the Ultra experience. This issue has been resolved.

    Educator Preview is now the new CourseSites!

    Release to Production 27 June 2018

    Educator Preview is now the new CourseSites. The learning environment will still serve as the premier place to test drive the Ultra experience, with the added bonus of having a course delivery option for you to teach live courses using either the Ultra Course View or the Original Course View. Check out the new CourseSites and visit the CourseSites Community for more information.


    Announcements on the Ultra login page

    Blackboard Learn SaaS Continuous Delivery v3400.5.0 | Release to Production 31 May 2018
    Ultra Experience

    Institutions sometimes want to communicate messages to users in a prominent place, possibly even before users log in to the system. Prior to this release, announcements could be placed on the login page only in the Original experience. Now, we bring the same functionality to Ultra.

    Administrators can create and place announcements on the login page the same way for both experiences. Go to Admin Panel > Announcements > Create Announcement to get started. Set Show at Login to Yes to have your announcement appear to unauthenticated users.

    More on announcements


    Configure static resources

    Blackboard Learn SaaS Continuous Delivery v3400.5.0 | Release to Production 31 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    Starting with this release, you can specify a desired directory in the Content Collection. To access this setting, go to Admin Panel > System Configuration > Configure Static Resources. Blackboard Learn ships with this set to an internal default directory, but you can change that to any location of your choice. Files in the chosen location are served by the Learn application server as if they were located at the server root, allowing the server to serve static files such as robots.txt and favicon.ico. Before this improvement, this functionality required custom workarounds.

    This feature is intended solely for files such as those listed; it is not intended for serving dynamic content or large files.

    More on system configuration in Blackboard Learn SaaS


    Improvements to User Privacy in accordance with General Data Protection Regulation (GDPR)

    Blackboard Learn 9.1 Q4 2018
    Blackboard Learn SaaS Continuous Delivery v3400.5.0 | Release to Production 31 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q2 2018 CU1 (3400.0.1), Q4 2018
    Original Experience, Ultra Experience

    Blackboard is committed to protecting the privacy of all users. Due to changing regulations globally concerning use of data and privacy, including the European Union General Data Protection Regulation (GDPR), this release includes updates that impact user experience. Administrators should evaluate the impact this may have for their users.

    1. On the login page, we've added links to access the Blackboard privacy and data use statement, the Blackboard terms of use, and an optional privacy and data use statement from the institution have been added to the login page. In the Original experience, the links also appear in the login module and the settings area of My Blackboard. In the Blackboard and Blackboard Instructor mobile apps, the links are found in Settings and in the Terms of Use shown at login. This way, users can access important information about the use of their data and their privacy both before and after authentication.
    2. The Security Management: Cookie Disclosure Building Block, originally intended to address regulations in the European Privacy Data Directive, has been replaced by the Security Management: Data Use and Privacy Disclosure Building Block. This Building Block is part of the core system and can't be disabled or removed.
    3. For institutions that don't have users who would fall under regulations requiring this acceptance, the terms acceptance interface can be disabled in the Security Management: Data Use and Privacy Disclosure settings page. However, we recommend institutions keep the acceptance interface enabled because some users might access from another location with such regulations.
    4. The Security Management: Data Use and Privacy Disclosure settings page allows an administrator to define a web link to institutional statements about data use and privacy. An administrator could also store such a statement in the Content Collection as a public file and link to it.

    More on the Security Management - Data Use and Privacy Disclosure Building Block


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3400.5.0 | Release to Production 31 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.5.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.5.0 | Release to Production 31 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    Ultra Experience and Ultra Course View

    • We've updated the scoring options for multiple choice questions so they are shorter and easy to scan:
      • All or nothing: All correct answers must be selected to receive full credit
      • Partial credit: Give credit for correct answers with no penalty for incorrect answers
      • Subtract points for incorrect answers: Give credit for correct answers, but subtract points for incorrect answers. The question score can total less than 0.
    • When accessing the course catalog as a guest in Ultra, the user wasn't always able to return to the login page from within a course. This issue has been resolved.
    • The Maximum Score field in Ultra assessments now displays an error message when a user attempts to input a negative number
    • We fixed a bug that incorrectly displayed the number of students with accommodations in a discussion
    • When more than one instructor was enrolled in a course, these users were assigned to groups in group discussions in the Ultra Course View. This issue has been resolved.
    • Students may have seen an error message when attempting to view grades in a course where a graded discussion was available at a certain date and time. This issue has been resolved.
    • The Ultra course roster was including disabled enrollments in the overall count of course members. This issue has been resolved.
    • The link to chat with Support in Educator Preview was updated to a new destination

    Original Experience and Original Course View

    • We've fixed an error that appeared when an instructor attempted to create an assignment using a Portfolio template in the Original Course View
    • The number of points possible for an assessment in the Original Course View was inconsistent when a rubric was applied. This issue has been resolved.
    • When students uploaded multiple attachments to Self and Peer Assessments, only the first attachment was displayed. This issue has been resolved.
    • On the Goal Performance page, the overall progress for a goal was incorrectly aggregating the performance on aligned course items. This issue has been resolved.

    General

    • Some institution announcements may have disappeared after upgrading from Managed Hosting to SaaS. This issue has been resolved.
    • SafeAssign sporadically failed to generate Originality Reports for assignments. This issue has been resolved.
    • An error occurred when attempting to create a new system role in Blackboard Learn. This issue has been resolved.

    Localization updates

    • Placeholder text in fill in the blank questions wasn't properly localized. This issue has been resolved.
    • Fields in the attendance report for instructors weren't properly localized. This issue has been resolved.
    • Users who selected Swedish as their default language in Ultra saw untranslated strings when viewing events on the base calendar. This issue has been resolved.

    Auto-archive courses

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Original Experience, Ultra Experience

    Blackboard is introducing a new feature that automatically archives active courses on Blackboard Learn SaaS client sites. Auto-archive is an automated process that archives any course that has had activity since the last time the process ran. Archives are stored in the Content Collection where administrators can view, restore, and download the archives as needed. Blackboard Learn keeps the latest archive of a course indefinitely, but deletes older archives after 30 days.

    Using this tool, an administrator can restore an archive of an existing course if the owner has damaged the course. Administrators can also restore previous versions of a course (within 30 days) if the owner needs to compare the current version to an earlier version of the course.

    This feature is being introduced to client sites incrementally, so you may not see it available on your system even though the 3400.3.0 release is available.

    Learn more about archiving courses in Blackboard Learn SaaS


    Content lockdown

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    Many institutions use Subject Matter Experts to create content for a course. This content is used across all sections of a course and is facilitated by multiple faculty. To ensure that the content in each course section remains consistent, we’ve added new entitlements for course roles so administrators can grant additional permissions for users that will allow them to view the content but they will not be able to modify the content.

    In the coming releases, we’ll introduce even more granular entitlements like these with the goal of ultimately providing a formal Facilitator role that you can enable and designate for chosen users. You’ll find the following permissions are now available:

    • Course/Organization (Content Areas) > Adaptive Release > Create Date-Based Criteria
    • Course/Organization (Content Areas) > Adaptive Release > Delete Date-Based Criteria
    • Course/Organization (Content Areas) > Adaptive Release > Edit Date-Based Criteria
    • Course/Organization (Content Areas) > Edit Material Availability
    • Course/Organization Control Panel (Grade Center) > Change Due Date of Grade Center Items

    More on course roles in Blackboard Learn SaaS


    Course list optimization

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Ultra Experience

    The Courses page in Ultra is a simple, quick way to access all of your courses, including those in the past or in the future. But is it really that simple if you're enrolled in a lot of courses?

    In this release, we've enhanced the Courses page to work for instructors and students who are enrolled in a small or large number of courses. Improvements include:

    • A new search bar lets a user quickly find one key course without scrolling through all of their courses.
    • Course cards now occupy the full width of the list so you can easily read the full course name, instructors, and other key information.
    • The Courses page now include pagination for longer lists to improve load speeds and prevent information overload.
    • Users can now add courses to a Favorites list for quick access. Favorite courses appear at the top of the course list.
    • Courses in the Original Course View appear with a grey course card. Ultra course cards contain colors.

    Explore the courses page from the instructor perspective


    Institution Page – Role-based modules

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Original Experience, Ultra Experience

    Institutions publish and share lots of information for different audiences. While all users may need access to the help desk, for example, the contact information for students and faculty may be different.

    Modules on the Institution Page can now be displayed to selected user groups. By reducing the amount of information that doesn't affect a user, administrators can help maximize the available real estate on the Institution Page and help prevent confusion for all users.

    More on the Institution Page


    Learn Data Pipeline Upgrade

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Original Experience, Ultra Experience

    Blackboard is upgrading the data management process for Blackboard Learn clients with Direct Data Access (DDA). This change applies to Blackboard Learn SaaS Advantage customer institutions using DDA. Blackboard is migrating SaaS reporting data to a new state-of-the-art Snowflake database. After the migration is complete, clients will have access to a new data microservice for Blackboard Learn. You can get the same data that supports Learn's built-in reporting using the new microservice.

    This change is being introduced to client sites incrementally, so you may not see it available on your system even though the 3400.3.0 release is available. Full documentation, including credential requests, user interface access, and affected Building Blocks, will be available soon.


    Maintenance Items

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.3.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    • We've updated a message in the mobile view of the Ultra Course Preview to be more consistent with the experience on desktop. Both platforms now show the user the following message:
      If you like the preview, you can permanently convert your course and save any changes you've made during the Ultra Course Preview. If you switch back to Original Course View, changes made during preview are lost.
    • We've updated text for students beginning assessments without time limits in the Ultra Course View. When a student opens an assignment or a test without a time limit, the button says View assessment instead of Start attempt. This language more clearly communicates that the student is not compelled to submit the attempt after opening it if it isn't timed.
    • We've improved the user experience in the new editor. Previously, when a user wanted to remove a hyperlink from a piece of text, they would need to delete the text entirely. Now, a user can simply remove the hyperlink without affecting their content.
    • In both Ultra and Original courses, when instructors first access the attendance feature, they’re able to select Add Attendance and add an attendance column after attendance records are generated. In the Ultra Course View gradebook, instructors can delete attendance if no attendance records exist.
    • Administrator preview for a system notification in the Ultra experience previously cut off long pieces of text. The preview now wraps text and this issues has been resolved.
    • The SafeHTML filter now applies to additional files types in Blackboard Learn.
    • Course content wasn't appearing as expected when a course bound to a term was archived and restored in a system that did not have the equivalent term. This issue has been resolved.
    • Instructions on how to set up shared locations and web folders in the Content Collection previously displayed natively in Blackboard Learn. In this release, these instructions now lead to help.blackboard.com so the content can be kept up to date.
    • Some users received a past due notification for assessments, even when they had already submitted ahead of the due date. This issue has been resolved.
    • In-product help links now appear for all users on the Institution Page.

    NewBoxView is default service

    Blackboard Learn 9.1 Q4 2018
    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    Starting with the 3400.3.0 release, New Box View will be the default service (instead of Crocodoc) for all new Blackboard Learn installations. If your institution decided not to transition to New Box View and is upgrading to a more recent version of Blackboard Learn, this change won't affect you unless you are starting with a fresh install for the new target instance.


    Ultra access to the Course Catalog

    Blackboard Learn SaaS Continuous Delivery v3400.3.0 | Release to Production 4 May 2018
    Ultra Experience

    Large institutions offer many courses as part of different curricula or degree programs. To help students learn more about the course options and expectations, administrators may want to allow visibility into the current or upcoming courses for those who aren’t yet enrolled. The Course Catalog has been available in the Original Experience. With this release, we bring Course Catalog access to Ultra.

    Students and instructors can access the Course Catalog directly from the Courses page. The Catalog contains the same search and browse functions as it had in the Original Experience, allowing users to find courses by course name, ID, description, term, or instructor. If the administrator created categories within the catalog or uses terms to group courses, users can also browse the catalog with this information.

    Administrators can make the Course Catalog in Ultra available for all logged in users and for guests by placing a link on the Login page.


    Improvements to course conversion process

    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Ultra Experience

    The Blackboard Learn course conversion experience can be intimidating for instructors, as many features don’t function in Ultra the same way they did in Original. This often causes unexpected course behavior or appearance and can be seen a barrier for Ultra adoption. While many of these changes are minor, there is a need for instructors to know and understand the implications before fully adopting the Ultra Course View.

    With this release, we’ve improved the conversion experience so instructors have more insight into what’s changing. Exceptions are now categorized into groups based on priority and potential impact. Instructors can explore their courses and view the exceptions to better understand how students will experience the Ultra Course View.

    More on the Ultra Course Preview


    Institution Page enhancements

    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Ultra Experience

    This release includes customization features in the Institution Page. In the existing Helpful Links module, you can now:

    • Move the module image to the right side or remove the module image
    • Associate the module image with a hyperlink in the list

    More on the Institution Page


    LTI placement improvements

    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Ultra Experience, Original Experience

    A number of enhancements have been made to LTI Tool Provider setup and placements:

    • Administrators can now access LTI Tool Providers directly from the Administrator Panel in the Integrations menu.
    • There are new naming and capabilities in the placement options for an LTI tool.
      • Under Type, the student tool has been renamed to Course tool, with availability options for students and non-students. Student Course tools appear in the Student Tools area and no longer require instructor action for students to use the tool. Non-student Course tools appear in the Control Panel for instructors and other course users with access to the Control Panel.
      • The Content Item Message tool type is now the Supports deep linking option within the Course content tool to reflect a name change by the IMS Global organization.
      • There is a new Administrator tool placement type, which lets administrators place LTI tools in the Tools and Utilities menu on the Administrator Panel.

    More on LTI placements


    Maintenance items for 3400.1.0

    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.1.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Original Experience, Ultra Experience

    • Instructors can sort the roster by student last name in the Ultra Course View.
    • Attendance in the Original Experience now supports Internet Explorer 11.
    • File attachments in the Ultra editor were not displaying as expected due to copy/paste behavior. A message has been added to the editor prompting the user to reinsert any pasted attachments to ensure they display correctly for other course members.
    • Content items in the Original Course View were unexpectedly moving their position in a list after being edited. This issue has been resolved.
    • Some students who had been removed from an Original course were receiving notifications regarding group activity in the course. This issue has been resolved.
    • When upgrading Blackboard Learn, the Mobile Building Block’s environment setting was reset and caused issues for users searching for courses via mobile apps. This issue has been resolved.
    • After an upgrade, the scrollbar in the Grade Center appeared on the left side of the screen and obscured information. This issue has been resolved.

    Outcomes roles based on Institutional Hierarchy

    Blackboard Learn 9.1 Q4 2018
    Blackboard Learn SaaS Continuous Delivery v3400.1.0 | Release to Production 6 April 2018
    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Ultra Experience, Original Experience

    When the centralized Assessment team demonstrates the simplicity and time-saving power of Outcomes Assessment, other departments and programs across the institution often want to take advantage of the solution and move their Assessment practices to Outcomes. Historically, though, institutions have been hesitant to roll it out to individual departments because adding Outcomes roles for users outside of the central office would grant full access to the entire institution’s evidence collections, evaluations, and reports.

    With this update, we have enhanced Outcomes to respect the access limitations you’ve put in place by configuring Institutional Hierarchy. You can now assign Outcomes roles to key stakeholders within each department and these users will only be able to create evidence collections, manage evaluations, and view reports for courses within their node of the Institutional Hierarchy.

    More on Outcomes Assessment in Blackboard Learn SaaS


    Maintenance items for 3300.11.0

    Blackboard Learn SaaS Continuous Delivery v3300.11.0 | Release to Production 9 March 2018
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3300.11.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3300.11.0 | Release to Production 9 March 2018
    Original Experience, Ultra Experience

    • Instructors can now embed a YouTube or Vimeo video in grade feedback in the Ultra Course View.
    • Help text on the LTI Placements page in the Administrator Panel has been updated.
    • An updated version of the Cengage Building Block (v1.101.201704346) is bundled with this release.
    • A new message appears in the Copy Content panel in the Ultra Course View: You can’t copy content from other courses when you’re in the Ultra Course Preview.
    • When an instructor creates an availability condition for content in an Ultra course, the custom range previously referred to points when the schema was set to percentage. This issue has been resolved.
    • Text on the Ally integration page in the Original experience has been updated for readability.
    • We've made indexing improvements to help speed up the migration from Crocodoc to New Box View.
    • Previously, instructors using the Swedish language pack in the Original Course View were unable to edit text questions. This issue has been fixed.
    • In the Original Experience, date selectors broke when a user accessed Blackboard Learn using a browser set to Swedish, Danish, or Spanish. This issue has been fixed.
    • We’ve improved the LTI launch behavior when the tool is configured to launch automatically.
    • In the Ultra Experience, when a user saved content in the editor that included multiple breaks to create white space, the editor automatically removed some space. This issue has been resolved.

    Configure course list for availability exceptions

    Blackboard Learn SaaS Continuous Delivery v3300.8.0 | Release to Production 2 February 2018
    Ultra Experience

    Students may need extended time to access a course due to illness or late registration. This feature allows administrators to open a course for a single student instead of the entire class as an exception to the normal course structure. The course that is re-opened to the student will appear in the course list for the term the course was held, such as Summer 2017.

    More on customizing course availability


    Configure default landing page on login

    Blackboard Learn SaaS Continuous Delivery v3300.8.0 | Release to Production 2 February 2018
    Ultra Experience

    Currently, users are brought to their Activity Stream after they log in to the Ultra experience. The Activity Stream contains some important information, but administrators may prefer that users see the Institution Page or the Courses page upon login. A different landing page can be useful for the beginning of the semester or any other occasion where the Activity Stream may not be the institution's top focus.

    To support this administrator preference, we've added the ability to change the page a user is brought to when logging into Blackboard Learn Ultra. You can find the Default Landing Page settings on the Administrator Panel in the The Ultra experience is here! section.

    More on changing the Ultra landing page


    Maintenance items for 3300.8.0

    Blackboard Learn SaaS Continuous Delivery v3300.8.0 | Release to Production 2 February 2018
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3300.8.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3300.8.0 | Release to Production 2 February 2018
    Original Experience, Ultra Experience

    • This release contains a security fix to the login page that could interrupt the way third party SSO solutions pass user credentials from a client portal to Blackboard. A one-time nonce value has been added to the login form. This nonce must be passed back to the server with any POST to the login page. Third-party solutions which rely on posting usernames and passwords directly to /webapps/login/ will fail. This is by design. Clients using supported SSO methods including SAML and CAS aren't affected. Clients experiencing difficulty with custom SSO solutions should file a support ticket on Behind the Blackboard.
    • An updated version of the Blackboard Partner Cloud Building Block (1.7.2017021408) is bundled with this release.
    • When a student received a 0 score for a graded item, it appeared as negative on the My Grades page in the Original Course View. This issue has been resolved.
    • In both experiences, users who requested a new password weren't obligated to enter a new password when navigating to Learn using the recovery link emailed to them. This issue has been resolved.
    • When exporting a course from the Ultra experience, some course IDs weren't appearing in Firefox. This issue has been resolved.
    • After upgrading to the 3300.0.0 release, the Default Course View option was reset to Original Course View. This issue has been fixed.
    • We’ve improved the LTI launch behavior when the tool is configured to launch automatically.
    • The following Crocodoc to New Box View issues have been addressed:
      • Inline comments were appearing as HTML. 
      • Students replying to instructor comments received an error message regarding session expiration. The vendor has addressed this issue.

    Users can receive notifications via SMS text message

    Blackboard Learn SaaS Continuous Delivery v3300.8.0 | Release to Production 2 February 2018
    Ultra Experience

    Ultra users are notified of various events and activities in courses from the Activity Stream. However, users must log in to see this information, and they may want to be made aware of these notifications when not logged into Learn. To support this, we have added capabilities to send notifications through SMS text messages.

    You and your users can choose which notifications to receive and how often from the Activity Stream and Profile. Along with the Activity Stream and email notifications, SMS notifications is part of Blackboard’s solution for providing notification modality to all users based on their preferences.

    More on how to enable SMS notifications in Blackboard Learn SaaS


    Embed videos in the new content editor

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience

    The Ultra experience includes a new content editor, which is being introduced to certain areas of the application with each new release. Starting with this release, you can use the Insert Video option to insert an embedded video directly into the updated content editor. Simply paste the video source, add alternative text, and save – the editor automatically embeds the video so it appears alongside the other content you include. Students can watch the video within the same window, without having to navigate to the video's host site.


    Institution Page

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience

    An institution’s staff members, such as administrators, often want to use Blackboard Learn to communicate with instructors and students and to make resources easily accessible and available to the learning community. The Institution Page supports the administrator’s ability to make information available to many users.

    In conjunction with Targeted Notifications, the introduction of the Institution Page is a key component in bringing the Tabs and Modules functionality currently available in the Original experience to Ultra. The Institution Page provides users static information that they may find useful, such as help desk links, library resources, advisor info, and any other bit of text/hyperlinking that they need to be aware of. Over time additional modules will be added as well as the ability to convey 3rd party tools/content. 

    More on how to get started with the Institution Page

    The Institution Page is on in the base navigation by default. To hide the Institution Page from users other than administrators, hide all modules from users. Administrators always have access to the Institution Page in the base navigation.

    Availability

    The Institution Page feature is being introduced to Blackboard Learn Ultra gradually based on the client’s data region. Currently, Institution Pages are available in North America. We’ll introduce the feature in additional regions according to the tentative schedule below:

    • North America: Currently available
    • Europe and Sydney: Currently available
    • Singapore: Targeted for Q1 2018
    • GovCloud: TBD

    Maintenance items for 3300.6.0

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3300.6.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience, Original Experience

    • In some environments, when attempting a test or assignment with math equation images, students were unable to view the image. This error was due to the image not being stored in the appropriate permanent storage location and has been resolved.
    • When changing course availability in the Ultra experience, the padlock icon was difficult to visually distinguish as open or closed. The padlock icon has been updated to more clearly show the open or closed state.
    • Some error messages have been updated to provide more context for users. For example, empty title or message fields in Targeted Notifications say Please type a title or Please type a message respectively, instead of simply Required.
    • In the Original Course View, users who connected to and browsed content from McGraw-Hill and returned to Blackboard Learn were unable to exit the course. This issue has been fixed with the improvements made to LTI launch return behavior.
    • When viewing an Ultra graded discussion on a mobile device, students who viewed the settings saw a blank page. This issue has been fixed.
    • Group assessment grades in the Ultra Course View were not consistently saving when instructors graded and posted from the Submissions view. This issue has been fixed.

    New text editor in targeted notifications

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience

    We've enhanced the content editor to use more intuitive iconography and organization. Use the options in the menu to format text and paragraphs. You can also insert links and images using a simplified workflow. This new editor will be introduced to other areas of the application over the next few releases.

    More on targeted notifications in the Ultra experience


    Password reset improvements

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Original Experience, Ultra Experience

    Requests using Blackboard Learn's native password reset feature now expire after 15 minutes, improving security of the reset link.


    Support for large monitors

    Blackboard Learn SaaS Continuous Delivery v3300.6.0 | Release to Production 12 January 2018
    Ultra Experience

    To improve the user experience on larger screens, the Ultra interface now spans the entire browser window. Previously, the Ultra interface was restricted to a maximum width to ensure consistent appearance and behavior. Now, users can increase the amount of screen real estate the Ultra experience occupies, if they prefer.


    Re-release of 3300.2 (Continuous Delivery hotfix)

    Blackboard Learn SaaS Continuous Delivery v3300.2.0 | Release to Production 22 December 2017
    Original Experience, Ultra Experience

    To ensure quality, we've worked to resolve a number of issues identified in Blackboard Learn SaaS 3300.2.0 continuous delivery release.

    More information is available on Behind the Blackboard


    Maintenance items for 3300.2.0

    Blackboard Learn SaaS Continuous Delivery v3300.2.0 | Release to Production 10 November 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3300.2.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3300.2.0 | Release to Production 10 November 2017
    Ultra Experience

    • Users may have encountered an error when editing more than one setting for their Activity Stream at a time. This issue has been resolved.
    • Instructors sometimes encountered a permissions error when accessing attachments on student submissions. This issue has been resolved.
    • A calendar event error message was improperly translated in the Korean language pack. The message has been properly translated for users viewing Learn Ultra in Korean.
    • Users viewing Blackboard on IE11 would be prompted to log in to MS Office when opening an Office 2016 file. This issue has been resolved.

    New content editor in Messages

    Blackboard Learn SaaS Continuous Delivery v3300.2.0 | Release to Production 10 November 2017
    Ultra Experience

    We've enhanced the content editor to use more intuitive iconography and organization. Use the options in the menu to format text and paragraphs. You can also insert links and images using a simplified workflow. This new editor will be introduced to other areas of the application over the next few releases.


    Users can receive notifications via email

    Blackboard Learn SaaS Continuous Delivery v3300.2.0 | Release to Production 10 November 2017
    Ultra Experience

    Ultra users are notified of various events and activities in courses from the Activity Stream. However, users must log in to see this information, and they may want to be made aware of these notifications when not logged into Learn. To support this, we have added capabilities to send notifications through email.

    You and your users can choose which notifications to receive and how often from the Activity Stream and Profile.

    More on how to set up email notifications

    More on how notifications map between the Original and Ultra experiences


    Crocodoc to New Box View update

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Ultra Experience, Original Experience

    Instructors grading assignments can view documents in-line and annotate the document to provide feedback for students. In prior versions, this used a licensed technology called Crocodoc that will be discontinued on January 15, 2018. This release allows institutions to switch to a replacement service from Box entitled New Box View that offers similar capabilities. Prior documents with annotations will be automatically migrated without requiring action from administrators. Administrators only need to enable the New Box View service.

    It is recommended administrators initiate the migration between periods of heavy assessment such as between terms; the migration to and adoption of New Box View doesn't have to occur at time of upgrade.

    More on the Crocodoc transition to New Box View


    Maintenance items for 3300.0.0

    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3300.0.0 maintenance issues on Behind the Blackboard.


    Manage connected third-party applications using Three-Legged OAuth 2.0

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3300.0.0| Release to Production 13 October 2017
    Ultra Experience, Original Experience

    Starting with this release, Blackboard Learn provides support for three-legged OAuth (3LO) 2.0 authorization. Developers can create applications using REST APIs that act on a user's behalf in a more secure way. When authorized using 3LO, applications can act on behalf of a user and therefore are restricted to the parts of Learn for which that user has permissions to access.

    When users work in a third-party tool, the application may ask your permission to operate within Learn on your behalf. This process allows the application to submit assignments or tasks the user has completed to Blackboard Learn. Similar to syncing social media applications, the integration allows learning platforms to work together. Once a user allows access, they can manage the authorization from the Tools panel.

    Previously, such applications could only work with Learn using generic credentials. Generic credentials had all permissions needed for the application, regardless of individual user's access levels. This method also didn't provide the ability to track individual user activities. Now, Learn supports either method: the use of generic credentials or user-specific credentials and permissions.

    More on Three-legged OAuth and Blackboard Learn


    Migrate message storage

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Ultra Experience, Original Experience

    The Administrator Panel now includes the option to migrate messages in courses and organizations to the Learn database. Older course and organization message were stored via flat files on a shared storage volume. New courses and organizations always store messages in the database.

    You can find the migration option in Administrator Panel > Tools and Utilities > Course Messages.

    During migration, the system skips a course or organization if it doesn’t exist, is disabled, or already uses database storage. You can check your system logs to confirm message migration is complete.

    More on how to migrate Blackboard Learn message storage


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Ultra Experience, Original Experience

    • New column sub-heading for total points: For each column in the grid view of the gradebook, you can view the total points for each item or calculation and easily see the grade each student earned.
    • Instructors no longer see intermittent permissions errors when attempting to view attachments on student submissions
    • An updated version of the Respondus LockDown Browser Building Block (3.5.0) is bundled with this release.
    • The SAML Building Block now supports SNI
    • An issue with editing content items has been resolved
    • An issue with embedded media files not playing in assessment questions has been fixed
    • Email settings are preserved when copying materials into an existing course
    • Students whose course access has been disabled no longer appear in group membership lists
    • Timed assessments sometimes automatically submitted student work prior to the time limit. This issue has been resolved.
    • Instructors using the Brazilian Portuguese language pack no longer have trouble overriding grades using decimals (,)
    • The Rubric type dropdown list appears in courses when the Learn 2016 theme is enabled for the environment
    • In the Original Course View, due date settings and rubric associations are retained when an entire forum is copied
    • Usernames are required when creating new accounts via the LIS 2.0 SIS Framework
    • When creating a content item in the Original Course View, images attached using the content editor would break if the filename contained the word 'portfolio.' This issue has been fixed.
    • In the Original Course View, unavailable graded forums with due dates no longer appear in the To Do module

    SMTP authentication and encryption for email

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Original Experience, Ultra Experience

    SMTP authentication is now supported to improve the security of outbound email. Mail server configuration is now handled in the Email configuration page of the Admin panel. Settings take effect upon submission. An entry in the registry is created the first time this configuration page is used.


    Support for IMS Global's LTI Content-Item Message Standard: Add teaching tools via LTI from provider's site

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3300.0.0 | Release to Production 13 October 2017
    Ultra Course View, Original Course View

    Content-Item message 1.0 is an LTI specification for exchanging content between LTI tools and Blackboard Learn. Many types of content can be shared, such as static links, embedded images or other media types and files, extending the LTI toolbox and streamlining the process of setting up an LTI tool link. Content-Item message enables external (LTI) tools to appear in the same way that internal tools do.

    This enhancement provides another time savings for instructors and course builders: you can now add third-party content from a trusted provider's website directly, without having to navigate back to Learn. Additionally, instructors can add multiple pieces of content at once. Select and import the pieces of content to add to your Learn course, rather than adding each piece of content individually. These abilities depend on how the provider's content is configured.

    More on LTI Content-Item message at the IMS Global website


    Maintenance items for 3200.12.0

    Blackboard Learn SaaS Continuous Delivery v3200.12.0 | Release to Production 19 September 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3200.12.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3200.12.0 | Release to Production 19 September 2017
    Ultra Experience, Original Experience

    • When uploading a file through the content editor, the error message has been replaced to provide better guidance.
    • Course visibility confirmation messages have been updated to explain how availability is tied to academic terms. Instructors and course builders have different options for course availability when the course is associated with an academic term:
      • When a course is associated with an active term, it can be completed but not made private.
      • When a course is associated with a past or future term, it can’t be made available.
    • After a course is converted from the Original Course View to the Ultra Course View, users can download and open content attachments missing file extensions/MIME types without needing to choose the appropriate program.
    • Gradebook grid view has been refactored to improve performance and reduce bugs.
    • An updated version of the Partner Cloud Building Block (v1.7.2017021367) is bundled with this release.
    • The Sharp Building Block (v. 1.1.51) has been unbundled from this release.

    Add a custom institution logo

    Blackboard Learn SaaS Continuous Delivery v3200.10.0 | Release to Production 24 August 2017
    Ultra Experience

    Institutions often want to promote their brand through their online properties, including their teaching and learning platform. In this release, administrators can add an institution logo to the Learn Ultra login page as well as the base navigation in the Ultra experience.

    More on institution branding in the Ultra experience


    Maintenance items for 3200.10.0

    Blackboard Learn SaaS Continuous Delivery v3200.10.0 | Release to Production 24 August 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3200.10.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3200.10.0 | Release to Production 24 August 2017
    Ultra Experience, Original Experience

    • Instructor feedback on manually created gradebook items now displays for students as expected.
    • In the Original Course View, instructors are shown updated help text on the Email Settings page. The instructions now indicate that some settings may be restricted by the institution administrator.
    • We’ve fixed LTI links in the Ultra Course View to launch properly in mobile browsers and Blackboard apps.
    • We’ve fixed an issue with loading longer lists of content folders on the Course Content page in the Ultra Course View.
    • We’ve fixed an issue in the administrator Grade Center reports. Previously, grade columns were not appearing for courses using the Original Course View.
    • We’ve fixed an issue that created a new session for users who login to Learn using SAML or CAS authentication. This release resolves any conflicts arising from ceasing an existing session, including problems with assessments that used force completion.
    • An updated version of the McGraw-Hill Connect and Create Building Block (v2.4.2017020074) is bundled with this release.
    • Message text has been updated for course builders who remove a member from a course:
      • Remove Member?
        When you remove members from your course, all of their grades, activity logs, and data are deleted. Are you sure you want to remove this member?
    • We’ve rewritten error messages on the calendar to be more useful. When a user types an invalid date or time, the error message describes the required format:
      • Please type a date in the following format: MM/DD/YYYY.
      • Please type a time in the following format: 00:00 AM.

    Original Course View messages appear in base navigation

    Blackboard Learn SaaS Continuous Delivery v3200.10.0 | Release to Production 24 August 2017
    Ultra Experience

    With the Ultra experience enabled at the system level, an institution can decide whether to use the Ultra or Original Course Views for their courses. Institutions can also use a dual course view approach, with some courses using Ultra and others using Original.

    In this release, messages in Original courses now appear in the Messages section of the Ultra base navigation, allowing students and instructors to read, delete, or reply to their messages across all courses, regardless of which course view those courses use.

    More on how students use messages

    More on how instructors use messages


    Maintenance items for 3200.8.0

    Blackboard Learn SaaS Continuous Delivery v3200.8.0 | Release to Production 28 July 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3200.8.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3200.8.0 | Release to Production 28 July 2017
    Ultra Experience, Original Experience

    • Internet Explorer 11 is supported for the Ultra login page.
    • Overdue notifications no longer appear in the activity stream for students who have submitted at least one attempt on time for a multiple-attempt assessment.
    • Performance improvements have been made to address memory leaks. Performance began to suffer during longer sessions in which the user navigated to multiple areas of Ultra. This release addresses those issues.
    • The text editor's save and cancel behavior has been improved.
    • The instructor view of attachments on individual attempts in a multiple-attempt assessment has been fixed.
    • Submission receipts have been localized into the user's chosen language.
    • Inserting HTML into the text editor no longer locks the browser.
    • Visibility settings are inherited when a whole course's content is copied into a new Ultra course.
    • To help differentiate course members with identical names, the username has been added to the user card in the Ultra course roster and other areas such as Messages.
    • Instructors can delete feedback on a graded item.
    • When a course in the Ultra Course Preview is set as available to students from the Courses page, a new message appears: Finalizing conversion…
    • An updated version of the Pearson MyLabs Mastering Building Block (v3.201.2017020601) is bundled with this release.
    • An updated version of the VitalSource Building Block (v3.101.201702475) is bundled with this release.
    • An updated version of the Partner Cloud Building Block (v1.7.2017021354) is bundled with this release.
    • Text in Discussions in the Ultra Course View has been updated for consistency:
      • Delete Response?
        Are you sure you want to permanently delete this response from the discussion? Replies to this response remain unless you choose to delete them.
      • Delete Reply?
        Are you sure you want to permanently delete this reply to remove it from the discussion?
      • Make an initial post to start a discussion.
    • Text in conversations on course content items in the Ultra Course View has been updated:
      • Delete Response?
        You can delete this response to remove it from the conversation.
    • A message that appears for students working on timed assessments has been updated:
      • Timer is still active
        The timer will continue to count down when you close your draft. Your work is automatically saved and submitted when time is up.

    Maintenance items for 3200.6.0

    Blackboard Learn SaaS Continuous Delivery v3200.6.0 | Release to Production 23 June 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3200.6.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3200.6.0 | Release to Production 23 June 2017
    Ultra Experience, Original Experience

    • Blackboard Learn SaaS is officially certified in the LTI 2.0 standard.
    • Course copy via SIS integration behavior has changed. To maintain server speed and prevent unnecessary database job queues, only two course copy jobs can run concurrently in the cluster.
    • Improvements have been made to notifications regarding late or overdue activity in the Ultra experience. The activity stream exhibited confusing behavior regarding due dates in restored courses, or when due dates had been changed.
    • For auto-graded assessments that have been submitted past the due date, instructors now can overwrite the grade in the grade pill where the grade is automatically calculated.
    • SAML sign on failures now include a unique identifier, allowing administrators to trace what went wrong with a user's specific login attempt.
    • Content visibility settings are preserved when exporting and importing courses using the Ultra Course View.
    • An updated version of the Partner Cloud Building Block (v1.7.2017021340) is bundled with this release.
    • An updated version of the Qwickly Building Block (v.3.7.3) is bundled with this release.
    • Text has been changed in assessments with multiple allowed attempts. When a user opens an assessment that is past due, a message now states: Past due. This attempt will be marked late. This helps to clarify that any additional attempts submitted after the due date will be marked late, but the attempts submitted prior to the due date satisfy the deadline.
    • Text has changed in the Profile area of the Ultra experience. When a user selects their privacy settings,
      • The options for students now include:
        • Only instructors
        • Anyone in my courses
        • Administrators and anyone in my courses
      • Instructors and Administrators see the following options:
        • Administrators and other instructors
        • Anyone in my courses
        • Administrator and anyone in my courses

    Performance improvements

    Blackboard Learn SaaS Continuous Delivery v3200.6.0 | Release to Production 23 June 2017
    Ultra Experience

    A number of performance enhancements have been made throughout the Ultra experience to increase page loads times and overall speed. Ultra has also been tuned to retain better performance over longer periods of use. Noticeable performance gains can be enjoyed in the following areas:

    • Login page
    • Administrator Console loading within the Ultra base navigation
    • Text editing
    • Discussions loading
    • Assessments loading
    • Course list

    Additional areas will be addressed in upcoming releases.


    Blackboard Open Content available in Content Market

    Blackboard Learn 9.1 October 2014 and later
    Blackboard Learn SaaS Continuous Delivery v3200.6.0 | Release to Production 23 June 2017
    Ultra Experience, Original Experience, Building Blocks

    Blackboard Open Content is now available as a content partner in the Content Market for both Original and Ultra experiences in Blackboard Learn.

    With this release, instructors using Blackboard Learn can launch directly from the Content Market into Blackboard Open Content to create, share, and discover rich educational content from a global network of instructors and leading OER providers.

    Additionally, instructors can launch directly from the Content Market into the partner channel for CK-12 and Curriculum Pathways to discover and add content to their courses.

    More on the latest Open Content release


    Accessibility update to the login screen

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience

    The login screen for Blackboard Learn with the Ultra experience has been updated to improve accessibility. Instead of the username and password labels disappearing when a user inputs text in these fields, the labels now jump above the field and persist. Most institutions don’t need to do anything to see this change, but those with custom login pages should update their page with a line of JavaScript to enable animations:

    <bbNG:jsFile href=“/ui-ultra/js/login-page.js” />


    Course copy improvements

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience, Original Experience

    Institutions often use courses as templates for future instruction. Previously, when a course contained an LTI link to a specific piece of content, such as a chapter within an eBook, the link would break in a copied course, causing frustration and confusion. This issue is resolved in this release.

    There is now a solution that keeps track of your placement so your content is not lost. The source course ID and content ID is tracked during course copy (and possibly archive/export) and the parameters are passed along with the launch in the respective history parameters.


    Guest access to the Course Catalog

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience, Original Course View

    Some institutions would like to use their LMS to support self-enrollment in courses, with or without e-commerce, to allow students to browse and join courses on-the-fly. We’ve added a new API attribute that will allow direct guest access to preview Original courses in the Ultra experience.


    LTI 2.0 Technical Preview

    Blackboard Learn 9.1 Q4 2017
    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience, Original Experience

    Partners, customers, and Blackboard can use the LTI 2.0 specification to create solution integrations that are accessible from various access points in both the Ultra and Original experiences. Specifically, the LTI 2.0 registration (tool proxy) services are supported along with the results service for returning scores to the gradebook. Other LTI services and specifications including Content Item messages and Gradebook services (formerly Rich Outcomes) are not supported at this time.


    Maintenance items for 3200.4.0

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience, Original Experience

    You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3200.4.0 maintenance issues on Behind the Blackboard.


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience, Original Experience

    • SAML Building Block now supports the SHA-256 algorithm
    • Improvements to fix visual bugs in Ultra language packs
    • Comment icons have been updated for consistency
    • Icons throughout the system have been replaced to use SVG files
    • Ally Integration Reports no longer open in a pop up window
    • Users can upload PDF files to Educator Preview environments
    • Auto-save behavior has been removed from individual questions when creating an assessment in the Ultra Course View. Instructors are now prompted to manually save individual questions as they create assessments.
    • Updated versions of the Mobile Web Services Building Block (v3200.4.0), McGraw-Hill Higher Education Building Block (v2.3.2017020076) and WileyPlus Building Block (v2.1.201604543) are bundled with this release
    • The text dividing assessment and submission content has been changed for questionless tests as follows:
      • Assessments without questions: Student content appears at the end of each submission
      • Assessments with questions: If students add additional content, it appears at the end of each submission
    • Assessment load times have improved to support a greater number of students and questions

    Profile redesign

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience

    Students and instructors need a way to access and update their information quickly and easily. In this release, we've redesigned the profile in the Ultra experience to do that. Now users can edit their personal information, contact information, and system settings in one place. The new design reduces the number of clicks and screens a user had to navigate to edit their profile.

    More on the Ultra profile


    Time zone visibility

    Blackboard Learn SaaS Continuous Delivery v3200.4.0 | Release to Production 2 June 2017
    Ultra Experience

    Institutions that deliver education across the globe need clear visibility of times and time zones within Ultra from the perspective of each instructor and student. This enhancement brings transparency to displayed times, showing the time zone information relative to the user viewing that time within critical areas such as assessments and student submissions.

    Time zone behavior in Ultra remains unchanged, recording all times in UTC time and then normalizing that time relative to the end user’s time zone.


    Email configuration settings

    Blackboard Learn 9.1 Q2 2017
    Blackboard Learn SaaS Continuous Delivery v3200.0.0 | Release to Production 31 March 2017
    Original Experience, Ultra Experience, Updated Features

    Administrators can edit email configuration settings in the user interface, rather than editing the settings in the bb-config.properties file. This method allows you to edit email configuration settings without having to restart your Blackboard Learn environment. The configuration settings are now located under System Configuration > Email Configuration. The Local Support Contact, which was previously under System Admin > Help, is now located under Email Configuration as well. 

    More on managing email settings in Learn SaaS

    More on managing email settings in Learn 9.1


    Blackboard Learn SaaS: Q1 2017 Summary

    In the early months of 2017, Blackboard released multiple new features, enhancements, and maintenance items to customers on the Learn SaaS continuous delivery deployment.

    Here is a snapshot of that work, representing four Production environment releases in Q1 2017:

    • 13 new features released, including localized user interface, integration with Blackboard Ally, LTI improvements, enhancements to discussions and assessments in the Ultra Course View, and more
    • 7 long-term performance and scalability initiatives achieved
    • 600+ maintenance items fixed on the backend and frontend, including both Original and Ultra experiences and course views

    Thank you for helping us build this momentum. We’re eager to share more of these achievements as the year progresses. Refer to the full release notes to learn more about the details and cadence of Blackboard Learn SaaS releases.


    Blackboard Store Building Block

    Blackboard Learn 9.1 Q2 2017
    Blackboard Learn SaaS Continuous Delivery v3200.0.0 | Release to Production 31 March 2017
    Building Blocks, Original Experience, Ultra Experience

    The Blackboard Store Building Block has been removed from this release.


    Locale selection

    Blackboard Learn SaaS Continuous Delivery v3200.0.0 | Release to Production 31 March 2017
    Ultra Experience

    Administrators now have the ability to choose the default system and course language for the Blackboard Learn SaaS user interface. Additional locales are available for languages other than English. When enabled by the administrator, users can choose their default locale from their Profile. Instructors can not set course languages.

    Right-to-left languages, such as Arabic, are not yet available in Blackboard Learn SaaS. Custom language packs are not supported at this time.


    SAML authentication provider enhancements

    Blackboard Learn 9.1 Q2 2017
    Blackboard Learn SaaS Continuous Delivery v3200.0.0 | Release to Production 31 March 2017
    Ultra Experience, Original Experience

    To help troubleshoot SAML authentication issues, administrators now have the ability to regenerate certificates and change the responseSkew value in the user interface. SAML encryption certificates can periodically expire and should be regenerated regularly to maintain security. The responseSkew value may need to be edited if your Learn server is in a different time zone than the Identity Provider's server. The time difference can cause SAML assertions to expire before users are properly authenticated.

    More on SAML authentication


    SIS integration enhancements

    Blackboard Learn 9.1 Q2 2017
    Blackboard Learn SaaS Continuous Delivery v3200.0.0 | Release to Production 31 March 2017
    Original Experience, Ultra Experience

    Command line Snapshot tools have been removed. Flat, snapshot-formatted files can still be processed through the SIS Integration Framework. New REST web services have been added to retrieve job status and record processing errors. These allow administrators to implement real-time monitoring and issue resolution processes if desired.

    To learn more about transitioning from Snapshot to the SIS Integration Framework, join us for a webinar on 24 May 2017.


    Change password

    Blackboard Learn SaaS Continuous Delivery v3100.6.0 | Release to Production 13 January 2017
    Ultra Experience

    In the Ultra experience, users can change their password from the Profile page. If the user changes their system password, it won’t affect any external accounts (such as Google) he or she uses to log in to Blackboard Learn.

    More on how to change a password in Blackboard Learn with the Ultra experience


    Grades Journey

    Blackboard Learn 9.1 Q4 2016
    Blackboard Learn SaaS Continuous Delivery v3100.0.0 | Release to Production 2 December 2016
    Original Experience, Ultra Experience, Flexible Deployment Q4 2016

    This update improves handling for managing grade columns in or reading grade data from merged sections. Institutions using flat file or REST in addition to LIS integration types can now retrieve just the external grade column. And new column filtering and column mapping capabilities make it easier to integrate with various student information systems.

    More on Grades Journey


    Content Collection search improvement

    Blackboard Learn 9.1 Q4 2016, Updated Features
    Blackboard Learn SaaS Continuous Delivery v3100.0.0 | Release to Production 18 November 2016
    Original Experience, Ultra Experience

    The Basic or Advanced Search feature in the Content Collection now requires a starting search directory for better performance. Admins can grant users a permission to still search across all directories. A new privilege has been added so administrators can permit or restrict users from searching top-level directories in Basic and Advanced Search.

    More on how to search the Content Collection


    Course activity reports

    Blackboard Learn 9.1 Q4 2016, Updated Features
    Blackboard Learn SaaS Continuous Delivery v3100.0.0 | Release to Production 18 November 2016
    Original Experience, Ultra Experience

    The Course Activity Overview report has been updated to improve the experience for larger enrollment courses. Instructors can filter the report and break down the calculations of student activity by course groups.

    More on course reports


    New icon set

    Blackboard Learn 9.1 Q4 2016
    Blackboard Learn SaaS Continuous Delivery v3100.0.0 | Release to Production 18 November 2016
    Original Experience, Ultra Experience

    In this release, there is a new icon set for use in courses and organizations, and cancel/submit buttons will always pin to the bottom of the page regardless of device.


    REST APIs

    Blackboard Learn 9.1 Q4 2016
    Blackboard Learn SaaS Continuous Delivery v3100.0.0 | Release to Production 18 November 2016
    Original Experience, Ultra Experience

    REST APIs are no longer restricted to technical preview. Administrators and developers can create integrations using REST APIs and secured with OAuth. Please note that we strongly encourage anyone making use of these APIs to thoroughly test their functionality. Please see the following articles on the Community site for further details:


    Reports on student activity - Assignments

    Blackboard Learn SaaS Continuous Delivery v3000.10.0 | Release to Production 18 September 2016

    With this release, we've augmented student activity reports in Original and Ultra courses. Now activity reports are available for assignments in addition to tests, which were supported beginning with the v3000.4.0 release.

    The student activity report displays the details of when each student accessed, began, and made a submission to an assignment.

    This is a dual-panel feature, which looks and functions the same in both Original or Ultra courses. However, the school's Learn instance must have the Ultra experience enabled in order to use Student Activity Reports.

    • See when students opened, began, and submitted their assignments.
    • View the data visually using Chart View or in a text layout using Grid View.
    • Easily access the data at the course level, using the same method for both assignment and test activity.
      • In Original courses: Select the Content tab, then navigate to an assignment and select the arrow to the right of its name. Choose Student Activity.
      • In Ultra courses: Access Student Activity data from the Course Content page. Hover over a test and select the bar chart icon labeled Student Activity.

    Cengage Building Block

    Blackboard Learn SaaS Continuous Delivery v3000.7.0 | Release to Production 15 July 2016

    An updated version of the Cengage Learning MindLinks™ Building Block, v1.101.201602307, is preinstalled for all clients on SaaS Standard deployments. It is turned off by default.


    Bookshelf by VitalSource

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    The Building Block version 3.101.201602448 is preinstalled and available to all clients on SaaS Standard deployments and clients on the 9.1 Q2 2016 release. It is available by default.


    Cengage Building Block

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    The Building Block, v1.101.201602307, is preinstalled and available to all clients on SaaS Standard deployments. It is turned off by default.


    McGraw-Hill Building Block

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    The Building Block, v2.3.2016020053, is preinstalled and turned on by default for all clients on SaaS Standard deployments.


    Pearson MyLab & Mastering Building Block

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    The Building Block, v3.201.201602007, is preinstalled and available to all clients on SaaS Standard deployments.


    Targeted notifications

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    Administrators (and other users with the appropriate permissions) can create and send targeted notifications to convey information to users in systems with the Ultra experience enabled.

    From the Activity Stream, the entitled user can create the notification, add a title and description, and see a preview. He can customize the delivery date and add an end date for the notification if desired. Finally, he can select one institutional role, or a combination of roles, to receive the notification.

    More on targeted notifications


    Wiley Plus Building Block

    Blackboard Learn SaaS Continuous Delivery v3000.4.0 | Release to Production 24 June 2016

    The Building Block, v2.001.201602531, is preinstalled and available to all clients on SaaS Standard deployments. It is inactive by default.


    Qwickly Building Block v3.2.0

    Blackboard Learn SaaS Continuous Delivery v3000.3.0 | Release to Production 18 May 2016
    Original Experience, Ultra Experience, Building Blocks

    An updated version of the Building Block, v3.2.0, is preinstalled and available to all clients on SaaS Standard deployments. It is turned off by default. For details, visit Qwickly's website.


    Grade Extract

    Blackboard Learn SaaS Continuous Delivery K-12 customers
    Original Experience, Ultra Experience, Building Blocks

    Maintenance note to K-12 clients utilizing the Gradebook Extract Building Block.

    Due to a conflict between solutions included in the SaaS deployment, Gradebook Extract was updated to utilize a new data model. Unfortunately, this update will result in the disruption of previously scheduled extracts. All configuration pertaining to structure, columns, and files are maintained. Only the scheduler configuration will be lost.

    To resume the scheduled extracts, the administrator must navigate to System Admin > Building Blocks > Installed Tools > Gradebook Extract > Settings > Schedule and Notification Configuration and resubmit the page after reviewing its contents. Any questions or concerns regarding this operation can be escalated to ICM through a Behind the Blackboard ticket.


    Learn, Analytics for Learn, and Building Block compatibility

    Building Blocks, Original Experience, Ultra Experience

    Blackboard Learn SaaS Continuous Delivery v3000.1.0 | Release to Production 3 May 2016

    Users upgrading their Learn environment to Learn version Q2-2016 and above must use the new Analytics for Learn + Building Block combination to support integration: Analytics for Learn version 4.3 + and Building Block version 4.0 +. This requires an upgrade to the A4L warehouse, and must be scoped and scheduled in advance of the Learn upgrade to avoid interruption of service. Please contact your account representative if you have any questions about whether your A4L warehouse will be impacted by your Learn upgrade.

    More on Analytics for Learn



    Release notes for earlier versions

    Release notes for earlier versions are available in English only.