Removal of First Time User Experience pop-ups – 3900.80
Blackboard Learn SaaS
Ultra Course View
Impact: All users
In the past, we provided in-context information pop-ups to support users when they used the system for the first time. These pop-ups, called First Time User Experiences (FTUEs), can be helpful to some users. At the same time, FTUEs can be distracting or unnecessary. Users who would like supportive information can locate that on our help pages. Some institutions want to provide their own support information across Ultra and choose to use tools such as Anthology Adopt.
Based on client feedback, we are removing the FTUEs across Learn Ultra. This improves the users' experience and supports a greater focus on the learning content. Approximately 60 FTUEs are being removed in this release. Examples of some of the FTUEs we removed are below.
Image 1. FTUE in an assessment that guides the instructor to name the assignment
Image 2. FTUE in the gradebook, highlighting the student list view
Image 3. FTUE on the base navigation courses page, highlighting course search
For administrators: This update is available for Base Navigation and Ultra courses. There are no configurations needed.