Monitor and improve course accessibility at your institution with Blackboard Ally.

Blackboard Ally is a tool that seamlessly integrates with your Learning Management System (LMS) to provide insight into your institution's accessibility. With Blackboard Ally, you can:

  • Gain an understanding of your institution's accessibility performance
  • Proactively tackle accessibility and target both instructors and content
  • View accessibility trends and detailed graphs to monitor improvement

What's New in Ally?

Accessibility in Ally


Set up Ally in Blackboard Learn

We do the set up for you. If you don't have Ally installed, contact your Blackboard representative or submit a request on Behind the Blackboard.

Ready to flip the switch? After the Ally integration is established, you can control Ally's availability in the Tools area of the administrator panel.

Administrator Panel > Tools > Ally


Ally institutional report

Blackboard Ally provides administrators with an institution-wide course content accessibility report that allows for deep insight and understanding into how the institution is performing and evolving from a course content accessibility point of view. This report helps track progress and can help highlight problem areas and identify initiatives that can further help improve accessibility at the institution.

You can find the Ally institution report on the administrator panel. Under Tools and Utilities, select Ally Report.

More on the institutional report


Accessibility scores

Ally provides scores to measure the accessibility of content. Accessibility scores are determined by the severity of issues in each digital file. 

Once instructors locate the accessibility score for a piece of content, they can begin to explore accessibility issues and improve the content to raise the score. Accessible content is important for all audiences, and Ally gives your institution the tools to understand common issues and improve content.

More on accessibility scores


Improve accessibility scores

Ally provides you detailed feedback and support to help you become an accessibility pro. Learn about accessibility issues, why they matter, and how to fix them. Green is the goal!

Go to the institutional report in the Administrator Panel. From the Accessibility issues table, find a specific content item in a course with an accessibility issue. Select the content item's accessibility score indicator to open the feedback panel.

This feature is disabled by default. Submit a request on Behind The Blackboard to have it turned on. This feature is only available when accessing the institutional report from the LMS and not when using the direct access URL.

Scores range from Low to Perfect. The higher the score the fewer the issues.

  • Low (0-33%): Needs help! There are severe accessibility issues.
  • Medium (34-66%): A little better. The file is somewhat accessible and needs improvement.
  • High (67-99%): Almost there. The file is accessible but more improvements are possible.
  • Perfect (100%): Perfect! Ally didn't identify any accessibility issues but further improvements may still be possible.

More on improving accessibility scores


Alternative formats

Ally creates alternative formats of course files based on the original. These formats are made available with the original file so students can find everything in one convenient location.

You don’t need to do anything. The alternative formats are created for you. If you want, you can disable alternative formats for any individual content item for whatever reason.

Go to a course and open the menu beside a file. Select Alternative formats to see the different formats available and to disable them.

More on alternative formats


What versions of Blackboard Learn support Ally?

Ally is available for all Blackboard Learn deployments. For Self- and Managed-Hosting environments, Blackboard Ally is supported on Blackboard Learn 9.1 Q2 2017 CU3 and later. For Blackboard Learn SaaS, Ally is available in the Original and Ultra Course Views.

Self-hosted Solaris institutions are not supported.

Can Ally score content in Blackboard Learn's Content Collection before the content is applied to a course?

Ally scores only the content used in a course. Unused content may skew the Institution Report and is not included.

You can upload content to a hidden folder in a course, if instructors want to make accessibility updates before making it available.