Release Notes for the Blackboard App

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    Name: Blackboard 3.4

    Date Updated: January 29, 2018

    Minimum version of Blackboard Learn

    Blackboard Learn 9.1 versions October 2014 | Q4 2015 | Q2 2016 | Q4 2016 | Q2 2017 | Q4 2017 or Blackboard Learn SaaS.

    Check which Mobile Web Services Building Block version (available in English and Spanish only) is appropriate for your Blackboard Learn implementation.

    Requirements

    • Mobile Web Services Building Block

      • Blackboard recommends using version 94.9.5+ of the Mobile Web Services Building Block to ensure the best experience with the Blackboard app. The Mobile Web Services Building Block must be activated and registered with the Mobile Central Service to use the Blackboard app. To learn more, see Release Notes for Mobile Web Services (available in English and Spanish only).

      • Mobile Web Services Building Block 94.9.6 is required for versions prior to Q4 2015.

      • You must have the following Mobile Web Services building block version for the offline content feature released in Blackboard app 3.3+.

        Mobile Web Services B2 needed for offline content feature
        Learn Version Mobile B2
        Prior to Q2 2017 94.9.7 or later
        Q2 2017 CU3 (3200.0.3) or later
        SaaS 3200.10.0 or later
    • A device running iOS 9.0+ | Android 4.2+ | Windows 10

    Markets and verticals

    The Blackboard app is available in the United States, Canada, Latin America, Europe, Australia, the Middle East, and parts of the Asia pacific region. The app is available to NAHE, ProEd, and K-12 clients for iOS, Android, and Windows.

    Description

    The Blackboard app is designed especially for students and is available on iOS, Android, and Windows mobile devices. The app offers students an intuitive way to view and interact with courses. Students can receive mobile updates about courses, take assignments and tests, participate in discussions, join Collaborate sessions, and view grades.

    The Mobile Web Services Building Block has been updated to provide additional data and functionality for the Blackboard app. To deliver the best user experience for the Blackboard app, we recommend that you update the Mobile Web Services Building Block to Version 94.9.5+.

    Improvements in this release

    • New push notification support: Announcements, new content item, and test availability
    • Bug fixes

    Windows maintenance mode

    In January 2018, the Windows version of the app moved to maintenance mode and will no longer add new features. Critical issues and technical updates to support integrations and OS requirements will continue.

    Features

    See the Blackboard app feature guide for a list of tools and capabilities in the app.

    Additional notes for administrators:

    • Users can download and view course files offline. Check the minimum B2 requirements for the offline content feature.
    • In-app prompt for user reviews shows on the Activity Stream, Courses list, and Organizations list after users have interacted with the app for a minimum time period. After users leave a review or dismiss the prompt, it doesn't show again.
    • The app supports courses and organizations.
    • Users must accept the Blackboard Terms of Use on first access.
    • iOS and Android platforms have a new user interface in version 3.0+. Windows retained its existing look and function.
    • You can use custom labels for login fields, to make it clear what credential to use.
    • Collaborate sessions support up to 500 participants. Android and iOS moderators can record sessions.
    • See Supported Files in Mobile Apps for a list of supported file types by platform.
    • You can link to specific areas in the Blackboard app from other apps or web sites. See app to app launching information and schemas.
    • Google Drive, Dropbox, and OneDrive support. Students can use cloud-connected accounts to submit documents for class assignments.
    • Blackboard app contains data caching for portions of the application. Here are the Mobile Backend as a Service (MBaaS) cache expiration times:
      • 30 second expiration on the course list and course overview. This expiration is user specific.
      • 120 minutes on basic course information such as course id, name, and description. This expiration is system wide.
      • 120 minutes on school search with MLCS. This expiration is system wide.

    Language support

    The language localization of the app is inherited from the device OS language setting, not the Blackboard Learn user language preference. Localization affects the language of the native user interface, but it does not affect course content.

    • Arabic
    • Bulgarian
    • Catalan
    • Czech
    • Danish
    • Dutch
    • Finnish
    • French
    • German
    • Hebrew
    • Italian
    • Irish
    • Japanese
    • Korean
    • Malay
    • Maori
    • Norwegian
    • Polish
    • Portuguese (Brazil)
    • Portuguese (Portugal)
    • Russian
    • Simplified Chinese
    • Spanish
    • Swedish
    • Thai
    • Traditional Chinese
    • Turkish
    • UK English
    • US English
    • Vietnamese
    • Welsh

    Dependencies

    • Blackboard recommends using version 94.9.5+ of the Mobile Web Services Building Block to ensure the best experience with the Blackboard app. The Mobile Web Services Building Block must be activated and registered with the Mobile Central Service to use the Blackboard app. To learn more, see Release Notes for Mobile Web Services (available in English and Spanish only).

    • Mobile Backend as a Service (MBaaS).

    App installation

    Students can follow these steps to download and install the Blackboard app.

    1. From your device, access the appropriate online store.
    2. Search for Blackboard.
    3. Install the Blackboard app on your mobile device.
    4. Open the Blackboard app and search for the full name of your institution.

      If you’re unable to find your institution, try modifying your search. If your school is part of a larger institution or district, try searching for that name instead.

    5. Log in with your Blackboard Learn username and password. These are typically the same credentials you use to access your Blackboard courses on a computer.

    Learn more

    If you have questions about this update, please reach out to our Client Support team on Behind the Blackboard (available in English only) or @BbMobileSupport on Twitter (available in English only).


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