The insight report for administrators presents storage, user, and course data on your Learn instance over a selected time period. Where available, the report displays the Minimum, Maximum, Average, and Current values for each metric over the selected time period.

Average values are calculated using the mean value. For example, to calculate the average daily page views for a 30-day period, Learn will add together every daily page view total and then divide that sum by 30.

On the Administrator Panel in the Tools and Utilities section, select Insight Report (Beta).

  1. Set the Start Date and End Date for your report.
    • The Start Date must be in the past, and the End Date must occur after the Start Date. Please consult each report section for the earliest dates data is available.

  2. Select Run Report.

Use the Disk Space Unit menu to change the unit Disk Space Usage metrics are presented in. You can choose: bytes, kilobytes (KB), megabytes (MB), gigabytes (GB), and terabytes (TB).


Reading a report

Insight reports contain 7 distinct sections of related metrics.

Object counts

The Object counts section presents total numbers of users and courses. Data is available from April 2018 on.

Total Users All enabled and disabled user accounts
Available Users All user accounts that can log in (enabled and available)
Active Users All enabled users with access to an available course
Total Courses All available and unavailable courses
Total Organizations All available and unavailable organizations

Site activity

The Site activity section presents total counts of site activity metrics. Data is available from April 2018 on.

Daily Page Views All pages viewed by all users
Daily Course Page Views All course pages viewed by all users
Daily Sessions All system-created sessions, including mobile. Not necessarily associated with a login event.
Daily Logins All successful user logins, including mobile
Daily Failed Logins All login attempts where username and password didn't match an existing user

Overall disk space usage

The Overall disk space usage section presents the disk space used in Blackboard-defined storage areas of your Learn instance. Data is available from April 2020 on.

Shared Content Folder Learn files not stored in the content collection
Content System: All Files Learn files in the content collection, including deleted files inaccessible to users
Content System: Deleted Files Learn files that have been deleted and are inaccessible to users
Content System: Logs System log files stored in the administrator internal folder
Content System: Auto-archives System-created course archives
Total Disk Space Usage All files

If you would like to change the unit Disk Space Usage metrics are presented in, you can use the Disk Space Unit menu. You can choose units in multiples of 1000: bytes, kilobytes (KB), megabytes (MB), gigabytes (GB), and terabytes (TB).

Disk space usage by file type

The Disk space usage by file type section presents the disk space used by groups of file types stored in the content repository. Types are based on file extensions registered at https://www.iana.org/. Data is available from April 2020 on.

Images Files registered as image
Audio Files Files registered as audio
Video Files Files registered as video
Archives Files registered as zips and other archives (including auto-archives)
Other Files All other file types

If you would like to change the unit Disk Space Usage metrics are presented in, you can use the Disk Space Unit menu. You can choose units in multiples of 1000: bytes, kilobytes (KB), megabytes (MB), gigabytes (GB), and terabytes (TB).

File counts by file type

The File counts by file type section presents total counts of groups of file types stored in the content repository. Types are based on file extensions registered at https://www.iana.org/. Data is available from April 2020 on.

Images Files registered as image
Audio Files Files registered as audio
Video Files Files registered as video
Archives Files registered as zips and other archives (including auto-archives)
Other Files All other file types

Content system internal usage

The Content system internal usage section presents total counts of logs and auto-archives stored on your Learn instance. Data is available from April 2020 on.

Days of logs available System log files available to Learn administrators
Auto-Archived Courses and Organizations Courses and organizations with one or more system-created auto-archives

Other metrics

Data is available from April 2, 2018 on.

Total logins for 90 days before, and including, the selected end date

The sum of all logins for a 90-day period ending on the report's end date.

For best results, select an end date that occurred before the day you run your report.