Release Notes for the Blackboard App
Name: Blackboard 3.5
Date Updated: March 1, 2018
Minimum version of Blackboard Learn
Blackboard Learn 9.1 versions October 2014 | Q4 2015 | Q2 2016 | Q4 2016 | Q2 2017 | Q4 2017 or Blackboard Learn SaaS.
Check which Mobile Web Services Building Block version (available in English and Spanish only) is appropriate for your Blackboard Learn implementation.
Mobile Web Services Building Block
Blackboard recommends using version 94.9.5+ of the Mobile Web Services Building Block to ensure the best experience with the Blackboard app. The Mobile Web Services Building Block must be activated and registered with the Mobile Central Service to use the Blackboard app. To learn more, see Release Notes for Mobile Web Services (available in English and Spanish only).
Mobile Web Services Building Block 94.9.6 is required for versions prior to Q4 2015.
You must have the following Mobile Web Services building block version for the offline content feature released in Blackboard app 3.3+.
Mobile Web Services B2 needed for offline content feature Learn Version Mobile B2 Prior to Q2 2017 94.9.7 or later Q2 2017 CU3 (3200.0.3) or later SaaS 3200.10.0 or later
- A device running iOS 9.0+ | Android 4.2+ | Windows 10
Markets and verticals
The Blackboard app is available in the United States, Canada, Latin America, Europe, Australia, the Middle East, and parts of the Asia pacific region. The app is available to NAHE, ProEd, and K-12 clients for iOS, Android, and Windows.
The Blackboard app is designed especially for students and is available on iOS, Android, and Windows mobile devices. The app offers students an intuitive way to view and interact with courses. Students can receive mobile updates about courses, take assignments and tests, participate in discussions, join Collaborate sessions, and view grades.
The Mobile Web Services Building Block has been updated to provide additional data and functionality for the Blackboard app. To deliver the best user experience for the Blackboard app, we recommend that you update the Mobile Web Services Building Block to Version 94.9.5+.
Note from Product Management
As we move into 2018, we are thinking about and developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.
In this release, we focused our development and design update on learner engagement.
Improvements in this release
- Collaborate Course Integration. Have a Collaborate session scheduled in a course, but can’t remember when it starts? You can now view and join Collaborate sessions directly from your courses in the app. This deeper integration with Collaborate provides users with an easier way to join sessions and engage with the class. All you need to do is tap on the Collaborate tool, select the session, and you’ll instantly join the virtual classroom.
- iPhone X Optimization. iPhone X users have an optimized experience in the Blackboard app. We’ve updated the navigation, buttons, and content for a better overall user experience.
See the Blackboard app feature guide for a list of tools and capabilities in the app.
Additional notes for administrators:
- Users can download and view course files offline. Check the minimum B2 requirements for the offline content feature.
- In-app prompt for user reviews shows on the Activity Stream, Courses list, and Organizations list after users have interacted with the app for a minimum time period. After users leave a review or dismiss the prompt, it doesn't show again.
- The app supports courses and organizations.
- iOS and Android platforms have a new user interface in version 3.0+. Windows retained its existing look and function.
- Windows version of the app moved to maintenance mode in January 2018 and will no longer add new features. Critical issues and technical updates to support integrations and OS requirements will continue.
- You can use custom labels for login fields, to make it clear what credential to use.
- Collaborate sessions support up to 500 participants. Android and iOS moderators can record sessions.
- See Supported Files in Mobile Apps for a list of supported file types by platform.
- You can link to specific areas in the Blackboard app from other apps or web sites. See app to app launching information and schemas.
- Google Drive, Dropbox, and OneDrive support. Students can use cloud-connected accounts to submit documents for class assignments.
- Blackboard app contains data caching for portions of the application. Here are the Mobile Backend as a Service (MBaaS) cache expiration times:
- 30 second expiration on the course list and course overview. This expiration is user specific.
- 120 minutes on basic course information such as course id, name, and description. This expiration is system wide.
- 120 minutes on school search with MLCS. This expiration is system wide.
The language localization of the app is inherited from the device OS language setting, not the Blackboard Learn user language preference. Localization affects the language of the native user interface, but it does not affect course content.
- Portuguese (Brazil)
- Portuguese (Portugal)
- Simplified Chinese
- Traditional Chinese
- UK English
- US English
- Mobile Backend as a Service (MBaaS).
Students can follow these steps to download and install the Blackboard app.
- From your device, access the appropriate online store.
- Search for Blackboard.
- Install the Blackboard app on your mobile device.
- Open the Blackboard app and search for the full name of your institution.
If you’re unable to find your institution, try modifying your search. If your school is part of a larger institution or district, try searching for that name instead.
- Log in with your Blackboard Learn username and password. These are typically the same credentials you use to access your Blackboard courses on a computer.
If you have questions about this update, please reach out to our Client Support team on Behind the Blackboard (available in English only) or @BbMobileSupport on Twitter (available in English only).
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