Blackboard Assist (K12 availability) – 3900.60

Blackboard Learn SaaS
Ultra Experience, Original Experience
Blackboard App
Impact: All users

Assist offers learners one central hub within Blackboard Learn to find and access the services they need to flourish. In the past, Blackboard Assist was not available to clients with K12 licenses. From March 2, 2023, K12 clients will also have the chance to enable Assist.

Enable Blackboard Assist within Blackboard Learn to: 

  • Give learners one place to find vital support services. The prominent placement of Blackboard Assist in Blackboard Learn helps make learners increasingly aware of all connected support resources.
  • Get learners to take advantage of available services. Blackboard Assist is available around-the-clock from the desktop and Blackboard mobile app. This means that learners can access these support resources whenever and wherever they need them. Featuring services this way provides an additional means to capture your learners’ attention. 
  • Gain access to Ally File Transformer: The Blackboard Ally File Transformer helps learners to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

For administrators: Assist must be enabled for use. Learn more:

Return to March 2023 – 3900.60 Release description