Course messages are private and secure text-based communication that occurs within courses among course members.

Although similar to email, users must be logged in to a course to read and send course messages. Messages activity remains inside the system, and users don't have to worry about email addresses that may be incorrect or outdated.


Availability of the course messages tool

To learn how to make the course messages tool available in courses and organizations, see Manage Tools.


Course messages options

You can choose whether to allow users to include file attachments with messages and create personal folders. You can disable these functions to help save disk space and prevent users from using course messages to store content. By default, users may not add file attachments to messages, and users may not create personal folders.

On the Administrator Panel in the Tools and Utilities section, select Course Messages. Select the check boxes to allow users to attach files to messages and create personal folders for storing messages.


Migrate message storage

To help maintain course messages archives, you can migrate messages in courses and organizations to the Learn database. Older messages were stored in flat files on a shared storage volume. New courses and organizations always store messages in the database.

  1. To begin a course messages migration, go to Administrator Panel > Tools and Utilities > Course Messages.
  2. Next to Create Migration Request, choose Select Courses/Organizations.
  3. Type the IDs for courses and organizations that contain messages you want to migrate. Separate the IDs with a comma.
  4. Select Submit. The system starts to process the request automatically. During migration, the system skips a course or organization if it doesn’t exist, is disabled, or already uses database storage.

If you want to confirm that the message migration is successful, check the Learn system logs.


Access course messages

Instructors can access messages on the Control Panel > Course Tools > Course Messages or from a customized link they add to the course menu. Students can access course messages from the customized link or from the Tools page.

Users can also access new messages for all of the courses they're enrolled in. Open the menu next to your name in the top-right corner and select the Updates icon. Users can view a list of notifications about important events and information in all their courses and organizations.

More on how students use messages

More on how instructors use messages