Types of messages

Doesn't seem familiar? Jump to the "Ultra" help about messages.

You can use two types of messages in the Original experience:

  • My Blackboard messages: Communicate with anyone in your Blackboard learning network, even those outside of the course environment. Access these messages in the My Blackboard menu. You have to be logged in to Blackboard to send and receive My Blackboard messages.
  • Course messages: Communicate with users who are enrolled in one of your classes, including students, teaching assistants, and other instructors. Access course messages inside your individual courses. You don't have to be online at the same time as other people to send and receive course messages.

My Blackboard messages

My Blackboard is available everywhere in Blackboard Learn and gives you a personalized view of your learning environment.

Access the menu next to your name in the page header to access the My Blackboard menu. You can access due dates, users, and social tools that help you discover, connect, communicate, and collaborate with your Blackboard learning network.

If your institution has turned on the messages tool, you can communicate with other people who use Blackboard. If prompted, you must accept the terms of service and provide an email address before you can use this tool for the first time.

You have to be logged in to Blackboard to send and receive My Blackboard messages.

  1. View your messages in the left panel. The most recent message appears first. Select a message to view the entire conversation.
  2. Select Compose to start a conversation with another user.
  3. Delete the conversation.
  4. Write a reply.

If your institution makes enhanced profiles available, you can message users from their profile cards. If profile cards display only a user's name, profile picture, nickname, about me information, and academic discipline, your institution doesn't have enhanced profiles.


Course messages

Course messages are private and secure text-based communication that occurs within your course among course members.

Although similar to email, you must be logged in to a course to read and send course messages. Messages activity remains inside the system, and you don't have to worry about email addresses that may be incorrect or outdated.

When you receive new course messages, a notification appears in the What's New module on the My Institution tab and the Home Page.

Both incoming and outgoing messages are saved in course messages in the Inbox and Sent folders. You can't rename these folders.

More on sending Original messages

If allowed by your institution, you can create personal folders to help organize your course messages. By default, users may not create personal folders and add file attachments.

You can delete a message, but the action is irreversible.


Watch a video about messages

Doesn't seem familiar? Jump to the "Ultra" video about messages.

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.


Video: How to Send and Receive Course Messages shows to access, view, and send messages to members of your course.


Add a course messages link to the course menu

You can add a link to the course menu for immediate access course messages. You can also customize the name of the link.

  1. In Edit Mode, select the Add Menu Item icon above the course menu to access the menu.
  2. Select Tool Link and type a name.
  3. From the Type menu, select Messages.
  4. Select the Available to Users check box if you're ready for students to see it.
  5. Select Submit.

After you submit, a link to course messages appears on the course menu. You can reorder the links, and show and hide links from students.

More on reordering the course menu


ULTRA: Watch a video about messages

Doesn't seem familiar? Jump to the "Original" video about messages.

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Messages in Blackboard Learn with the Ultra Experience shows to access, view, and send messages to members of your course.


ULTRA: Global Messages page

Instructors, you're in the right place!
Students, view messages information specific to students.
Administrators, view messages information specific to administrators.

Doesn't seem familiar? Jump to the "Original" help about the types of messages.

You and your students can send messages to each other, multiple people, or an entire class. Messages activity remains inside the system, and you don't have to worry about email addresses that may be incorrect or outdated.

As an instructor, you can quickly send messages to all students about important deadlines and schedule changes.

Don't miss any action. The most recent messages for each course appear first. If you have a mix of Original and Ultra courses, you can access messages for both on this page. New messages appear in a bold font. You can also access new messages right from your activity stream.

Access messages across time. You can view messages for current, previous, and future courses. Use the arrows to navigate to another time period. For example, view messages from past courses that you want to reuse.

Jump into your messages. Select a course card to view all new and existing messages in your course. You can delete messages inside of your course.

Ready to share? Select the New Message icon in a course card to send a message to one person, multiple people, or a class. In the Ultra Course View, begin typing and recipient names pop up. In the Original Course View, select To. A list of all course members appears. In the first box, select the recipients and select the right-pointing arrow to move them to the Recipients box.


ULTRA: Course messages

Doesn't seem familiar? Jump to the "Original" help about course messages.

From anywhere in a course, you can access messages on the navigation bar. The course messages page displays all the messages that are specific to the course you are in.

You don't need to add a link to course messages. The Messages icon is always part of course navigation in the Ultra Course View.

More on sending Ultra messages