Messages

On this page

    Types of messages

    Doesn't seem familiar? Jump to the "Ultra" help about messages.

    You can use two types of messages in the Original experience:

    • My Blackboard messages: Communicate with anyone in your Blackboard learning network, even those outside of the course environment. Access these messages in the My Blackboard menu. You have to be logged in to Blackboard to send and receive My Blackboard messages.
    • Course messages: Communicate with users who are enrolled in one of your classes, including students, teaching assistants, and instructors. Access course messages inside your individual courses. You don't have to be online at the same time as other people to send and receive course messages.

    My Blackboard messages

    My Blackboard is available everywhere in Blackboard Learn and gives you a personalized view of your learning environment.

    Access the menu next to your name in the page header to access the My Blackboard menu. You can access due dates, users, and social tools that help you discover, connect, communicate, and collaborate with your Blackboard learning network.

    If your institution has turned on the messages tool, you can communicate with other people who use Blackboard. If prompted, you must accept the terms of service and provide an email address before you can use this tool for the first time.

    You have to be logged in to Blackboard to send and receive My Blackboard messages.

    1. View your messages in the left panel. The most recent message appears first. Select a message to view the entire conversation.
    2. Select Compose to start a conversation with another user.
    3. Delete the conversation.
    4. Write a reply.

    If your institution makes enhanced profiles available, you can message users from their profile cards. If profile cards display only a user's name, profile picture, nickname, about me information, and academic discipline, your institution doesn't have enhanced profiles.


    Find your course messages

    Doesn't seem familiar? Jump to the "Ultra" help about messages.

    You can view and send messages in each of your courses. Messages activity remains inside the system. You can't view or send messages outside of your course.

    If you see a list on the left where your name appears, you can view and send messages for all your courses on the Messages page.

    To view the messages for the course you're in, select the Messages link on the course menu or on the Tools page.

    Your instructor determines which links appear on the course menu and which tools are available.


    Watch a video about messages

    Doesn't seem familiar? Watch a video about messages in "Ultra."

    The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.


    Video: How to Send and Receive Course Messages shows to access, view, and send messages to members of your course.


    Send a message

    Doesn't seem familiar? Jump to the "Ultra" help about sending messages.

    Everyone can use messages for reminders, quick questions, and social interactions. If your institution allows, you can attach files from your computer to your messages.

    On the Compose Message page, select To. A list of all course members appears. In the first box, select the recipients and select the right-pointing arrow to move them to the Recipients box.

    For Windows, to select multiple recipients in a row, press the Shift key and select the first and last recipients. To select recipients out of sequence, press the Ctrl key and select each name needed. For Macs, press the Command key instead of the Ctrl key. You can also select all course members with the Select All function.

    You can use the functions in the editor to format the text of your message. You have creative control over how your content appears and the flexibility to change the order and appearance.

    To use your keyboard to jump to the editor toolbar, press ALT + F10. On a Mac, press Fn + ALT + F10. Use the arrow keys to select an option, such as a numbered list.

    Reply to a message

    You can reply to the sender or reply to all. The sender and all other recipients of the message are populated in the To: box.

    Add other course members to the message as needed. The text of the message is populated with the text of the original message. You may add additional text.


    New message alerts

    Doesn't seem familiar? Jump to the "Ultra" help about new message alerts.

    The What's New module appears on the first page after you log in and on the course Home Page. You're notified when new course messages arrive.

    The module reports changes once a day when you first log in. If you want to see new alerts later, select Refresh in the Actions menu.

    Your instructor and institution determine which modules appear.

    If you see a list on the left where your name appears, Original Course View messages also appear on the Messages page and in the activity stream. Original Course View announcements also appear in the stream.


    ULTRA: Messages for all courses

    Doesn't seem familiar? Jump to the "Original" help about the types of messages.

    In the list where your name appears, select Messages.

    You and your instructors can send messages to each other, multiple people, or an entire class. Messages activity remains inside the system.

    Don't miss any action. The most recent messages for each course appear first. If you have a mix of Original and Ultra courses, you can access messages for both on this page. New messages appear in a bold font. You can also access new messages right from your activity stream.

    Though Original messages have titles, the titles don't appear on the global Messages page or in the activity stream.

    Filter your view. All your messages are organized by course. Make a selection from the menu to view all the messages from one course at a time. When you're inside a course, you can view and send messages for that course only.

    Access messages across time. You can view messages for current, previous, and future courses. Use the arrows to navigate to another time period.

    Ready to share? Select the New Message icon to send a message to one person, multiple people, or a class. In the Ultra Course View, begin typing and you'll see recipient names pop up. In the Original Course View, select To. A list of all course members appears. In the first box, select the recipients and select the right-pointing arrow to move them to the Recipients box.

    See who is involved. Each message displays the profile pictures of the participants. When more than two have participated, the creator's profile picture appears with a count of participants. When you open a message, a list of participants appears.

    Shorten your list. For Ultra Course View messages, point to a message to reveal the Delete icon and delete the message. If more responses come in, you'll get them. For Original Course View messages, you need to open the message to access the delete action.


    ULTRA: Watch a video about messages

    Doesn't seem familiar? Watch a video about messages in an "Original" course.

    The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.


    Video: Messages in Blackboard Learn with the Ultra Experience shows to access, view, and send messages to members of your course.


    ULTRA: Messages inside a course

    Doesn't seem familiar? Jump to the "Original" help about messages inside a course.

    In a course, all messages and responses stay together on the Messages page. You can easily scan the entire list, and expand a message to read all the responses and see who's participating.

    Easily view what's new. A count of messages with one or more unread responses appears above the list. New responses appear with a bold font.

    Select the New Message icon to send a message. Send to one person, multiple people, or the entire class.

    1. See who's involved. Each message displays the profile pictures of the participants. When more than two have participated, the creator's profile picture appears with a count of participants.
    2. Delete a message. Point to a message to reveal the Delete icon and delete the message. If more responses come in, you'll get them. You can't edit or delete individual responses in a message.
    3. Navigate to another message. Messages open in a panel displaying all the responses. Use the View Previous Messages and Next Message icons at the top to view the previous or next message in the list.
    4. Add more people. When you create or respond to a message, select the Add Participants icon to add additional people unless the message was sent to the entire class. The original recipients see a note in the next message that you added new people or the whole class. The new recipients see the message from the point they were added.

    ULTRA: Send a message

    Doesn't seem familiar? Jump to the "Original" help about sending a message.

    When you select the New Message icon on the Messages page, the New Message panel opens.

    Start typing to add recipients. As you type, matching recipient names pop up for easy selection. You can continue to add as many names as you want or send to the whole class.

    Lead with the most important info. The first 100 characters of a message appear in the list. Messages don't have titles. Recipients need to rely on the first part of your message as they choose what to read. Use the functions in the editor to format your text.

    To use your keyboard to jump to the editor toolbar, press ALT + F10. On a Mac, press Fn + ALT + F10. Use the arrow keys to select an option, such as a bulleted list.


    ULTRA: Send messages from the roster

    From the roster, you can send a message to anyone involved with your course. Select a profile picture to open the profile card, and select the envelope icon to open the New Message panel. You can add recipients to the message as needed.

    Messages you send from the roster also appear on the Messages page.

    More on the roster


    ULTRA: New message alerts

    Doesn't seem familiar? Jump to the "Original" help about message alerts.

    New messages appear on the global messages page and in the activity stream.

    Your instructor can choose to send a copy of a course message to your email inbox. You only receive the email copy of a course message when you have a valid email address listed in your profile, so keep your profile up to date!

    Only instructors have the option to send an email copy of a course message.