Not sure what version you're uisng? See How to Determine Your Version of Learn.
Blackboard supports four primary browsers for Learn releases.
These desktop browsers work best with Blackboard Learn 9.1 Service Pack (SP) 14.
Safari for Windows is no longer supported by Apple and is not supported for the new Blackboard Learn experience.
Some configuration options for Internet Explorer may make certain features of Blackboard Learn difficult to use.
Both newer and older browsers from these vendors may be supported. To learn more, see Browser Support Policy.
A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this service pack of Learn, the following features have plugin requirements:
JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.
On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.
Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin.
Blackboard Learn does not require any other browser plugins. To learn more about browser plugins, assistive technology, and other supporting software, see Browser Support Policy.