Browser Support for SP 14

Last modified
13:27, 7 Apr 2015

Supported Browsers

Blackboard supports four primary browsers for Learn releases. 

To learn more about Blackboard's general browser support policy as well as information about Javascript, Cookies, and other software, see Browser Support Policy.

Desktop Browser Support

These desktop browsers work best with Blackboard Learn 9.1 Service Pack (SP) 14.

  • Firefox 24® and later
  • ChromeTM 30 and later
  • Safari® 6 and later

    Safari for Windows is no longer supported by Apple and is not supported for the new Blackboard Learn experience.

  • Internet Explorer® 9 and later

    Some configuration options for Internet Explorer may make certain features of Blackboard Learn  difficult to use.

Don't See Your Browser or Version Listed?

Both newer and older browsers from these vendors may be supported. To learn more, see Browser Support Policy.

Java and Other Browser Plugins

A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this service pack of Learn, the following features have plugin requirements:

  • Multiple file uploads in Course Files and Content Collection requires the Java Runtime Environment  (JRE) from Oracle enabled as a browser plugin. The single file upload tool does not have this requirement. The upload applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired. 
  • The Virtual Classroom Tools in courses require the JRE from Oracle enabled as a browser plugin. The Virtual Classroom applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired. 
  • The Meeting Room and Blackboard Collaborate synchronous communication features, available via Building Block, require the JRE for access to the rooms, but do not require the browser plugin. Blackboard also has additional information about how Blackboard Collaborate uses Java in the Blackboard Collaborate Support Portal.
  • The Record from Webcam feature of the Content Editor requires the Flash Player browser plugin from Adobe to successfully save the recordings to YouTube.

JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.

On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.

Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin. 

Blackboard Learn does not require any other browser plugins. To learn more about browser plugins, assistive technology, and other supporting software, see Browser Support Policy.

Plugin Links

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