Inactive session termination warning in Mobile App – 3900.76
Blackboard Learn SaaS
Ultra Experience, Original Experience
Ultra Course View, Original Course View
Impact: All users
Terminating inactive sessions reduces the risk of unauthorized access to a user's account. When an administrator defines a timeout for inactive sessions, the auto-login option for the Mobile app does not renew the session. To improve the user experience, users are now alerted 6 minutes before the session expires. When the session expires, the user is logged out. If the app runs in the background, it counts as an inactive session.
Image 1. Notification appears 6 minutes before session termination
For administrators: Administrators can configure the time for inactive session termination from the Admin Panel > Security > Account Lock Settings. The default time a user can be inactive is 180 minutes (about 3 hours). The inactive time can be configured between 15 to 480 minutes. As before, session cleanup is a background task, so the ending of a session will be approximately the configured time, typically in a minute or two.