Manage inactive session timeout – 3900.74
Blackboard Learn SaaS, Blackboard Learn 9.1
Ultra Experience and/or Original Experience
Impact: Administrators
Related topic: Session Management
In the past, administrators could not configure the inactive session time-out option from the Administrator Panel. Instead, administrators had to request changes through a support request. Now, administrators can configure the maximum time a user’s session can be inactive before they are logged out.
Image 1. Inactive session time-out configuration from the Administrator Tool Panel
For administrators: This setting can be managed in the Administrator Tool Panel | Security module | Account Lock Settings option. The default time a user can be inactive is 180 minutes (about 3 hours). The inactive time can be configured between 15 to 480 minutes. As before, session cleanup is a background task, so the ending of a session will be approximately the configured time, typically within a minute or two. Compatibility with the Blackboard Mobile App is planned for a future release.