Active Session Termination – 3900.71
Blackboard Learn SaaS
Ultra Experience, Original Experience
Ultra Course View, Original Course View
Impact: All users
Related topics: Session Management
We have upgraded our security measures to enforce user re-authentication, enhancing data security. Users are now required to log in again during their session, regardless of activity. After a time specified by the administrator, the session expires, logging out the user. Before the session ends, users receive a warning and have the option to save their work.
Image 1: Session expiration message
Image 2: Session expiration message for mobile users
Image 3: Administrator view - Active Session Termination settings
For administrators: The feature is enabled by default for FedRAMP institutions and disabled for others. This setting can be managed in the Administrator Tool Panel > Security module > Account Lock Settings option. The maximum amount of time a user session can be active has a default value of 12 hours. This timeout can be configured between 3 to 24 hours.
This feature is available for all users of the Mobile App. No action is needed from users who have enabled automatic updates on their devices. Users who have turned off automatic updates on their devices must download the update.