Connect 5 Training Videos
Included is a list of videos available for training, with the descriptions and approximate run times.
| Video Link | Description |
|---|---|
| Basic Training Video |
This training video covers how to:
Length — 24:24 min/sec |
| General Training Session | This training session covers how to:
Length — 46:27 min/sec |
| Advanced Training Session | This training session provides information on advanced and administrative functions:
Length — 54:14 min/sec |
| How to Send a Message | Quick tutorial on how to send a message via phone/email/SMS and how to view the delivery results.
Length — 6:10 min/sec |
| Creating/Managing Templates | No audio. This video shows you how to create, edit, and set favorite templates.
Length — 2:59 min/sec |
| How to Send Multilingual Messages | Quick tutorial on how to send a message to a multilingual population.
Length — 8:02 min/sec |
| Using the Admin Tab | Quick tutorial for administrators on how to edit site information, manage users, and set caller IDs/email IDs.
Length — 5:21 min/sec |
| How to Send Multi-part Messages and Voice+ | This video shows you how to use “Voice+” to record custom messages that have a combination of your voice and a TTS voice. It also shows you an alternate way to send a multi-part message without using Voice+.
Length — 8:15 min/sec |
| How to Use the Dial-In Messaging Card | This video shows you an alternate way to send a message with just a phone call.
Length — 5:52 min/sec |
| How to Send a Two-Way Message | This video shows you how to send two-way communication via phone, email, and text.
Length — 7:14 min/sec |
| How to Use Geo-Mapping to Send a Message | This video shows how Blackboard Connect's Geo-Mapping feature allows you to select your message recipients by drawing shapes on a map.
Length — 8:39 min/sec |
| How to Use Mode Prioritization to Send a Message | This video shows how to use the mode prioritization feature to allow you to determine the priority level of each modality (phone, email, or SMS) when sending outreach and/or attendance messages.
Length — 4:32 min/sec |
| How to Use Quick Translate All | This video shows how you can quickly translate your English message into different languages by simply clicking the Translate All button on the Send a Message screen. This button will translate your message into all the supported languages for the recipients you selected, in the modalities you created in English.
Length — 5:28 min/sec |
| How to Use Copy To/Copy From Feature | This video demonstrates how to use the Copy To/Copy From feature to quickly copy/paste into other modalities.
Length — 1:53 min/sec |
| How to Use the Manage Opt-Outs Feature | This video demonstrates how to use the Opt-Out Manager to create a block list for phone numbers, email address, and SMS phone number from the system.
Length — 4:36 min/sec |
| Implementation Overview | This brief video shows the steps of the implementation process for new clients.
Length — 3:01 min/sec |
| K-12 Account Structure and Users | This video illustrates the K-12 hierarchy.
Length — 2:47 min/sec |
| ProED Account Structure and Users | This video illustrates the ProED hierarchy.
Length — 4:09 min/sec |
| Higher-ED Account Structure and Users | This video illustrates the HigherED hierarchy.
Length — 4:06 min/sec |
| Data Training Video | This video shows you how to create a data file, upload data into Connect 5, and view import results.
Length — 22:45 min/sec |
| Data Automation Options | This video illustrates the different ways to automate data using CDU (Connect Data Uploader), Autoscripts, sFTP, and API.
Length — 8:05 min/sec |
| How to Setup a Data Automation with an FTP Server for Powerschool | This tutorial explains how to FTP your data file to a local windows server from Powerschool and from there send it securely to Connect 5.
Length — 4:55 min/sec |
| Advanced Features | This video shows all the other advanced features that are available to you at no additional cost — email attachments, translation, multi-question survey, mode prioritization, two-way messaging, mapping, and the iPhone Sender app.
Length — 7:41 min/sec |
| Advanced Integration | This video is an overview of other Advanced Integration options that are available to you at no additional cost, which entail: CAP (Common Alerting Protocol), SSO (Single Sign On), IPAWS (Integrated Public Alert and Warning System).
Length — 7:39 min/sec |
| Rollout Plan | This video provides new clients with a set of best practices before going live with the system.
Length — 6:59 min/sec |
| Open vs. Closed MyConnect Portals | This video explains the difference between Open vs. Closed Portals and the difference between a Read-Only vs Partial Read-Only portal.
Length — 8:58 min/sec |
| Connect for Teachers Admin Controls | This video walks you through the administrator controls for the Connect for Teacher product. As the Teacher Admin, you will have the ability to manage teachers, set system parameters, opt-out phone numbers from receiving teacher calls, and generate usage reports.
Length — 9:59 min/sec |
