Check here for admin-specific info!

This page contains information that is especially relevant to administrators, but may not be applicable to students. For similar information about the instructor app, see What's new for admins in Blackboard Instructor.

Windows app EOL

The Windows version of the Blackboard app will be removed from the Microsoft Store and no longer supported on December 31st, 2019. Please instruct users to install the iOS or Android app.

Windows app EOL details (available in English, Spanish, and Portuguese only)


We improved support for SCORM content and due dates in the app.

  • Supported in Blackboard Learn SaaS 3600.0.0+
  • SHMH environments require an upcoming B2 update* for full support of the latest improvements. Prior to the B2 update, SCORM content will behave in these ways:
    • Graded SCORM is treated as ungraded SCORM
    • SCORM items don't show in Due Dates within individual courses
    • SCORM items aren't clickable in the main menu's Due Dates for all courses

Custom logo in app navigation

If your Blackboard system has the Ultra experience, your institution's logo displays in the app's navigation panel. Blackboard Learn system administrators can add a navigation logo in the Administrator Panel.

How to add custom logos

Disable grade color display

By default, the Blackboard app shows grades in colors that correspond to grade level. To turn off grading colors in the app, institutions can submit a support request. This change affects only Original courses on systems running either the Original experience or Ultra experience.

The Blackboard support team will manage the grade pill color configuration option for institutions. Clients can create a support ticket to request the change.

Institutions should communicate these necessary updates for students so that they see the grade color change in the app:

  • Update to version 4.1+ of the Blackboard app
  • Log out of app, search for institution again, and log in

Institution terms of use

Schools can provide a link to their institutional terms of use in the app if they are on a version of Learn that supports Blackboard Instructor 1.9.1+ and have properly configured a link to their institution’s terms of use. In the app, the link is found in Settings and at the bottom of the Blackboard Terms of Use acceptance policy shown at login.

Discussion attachments

To attach files to discussion posts, your system requires a scheduled update to the Mobile Building Block that is included in these releases:

  • SaaS 3400.5.0 (see SaaS release schedule)
  • Q2 2018 CU1 (3400.0.1)
  • Q4 2017 CU3 (3300.0.3)
  • Q2 2017 CU8 (3200.0.8)
  • Q2 2107 CU7 (Mobile B2 94.9.11 upgrade available on BtBb or SU)

Offline content

Students can download course files and view them offline when they have limited or no internet connectivity.  Your institution's installation must have the following Mobile Web Services building block version for the offline content feature.

Mobile Web Services B2 needed for offline content feature
Learn Version Mobile B2
Prior to Q2 2017 94.9.7 or later
Q2 2017 CU3 (3200.0.3) or later
SaaS 3200.10.0 or later

Learn more about offline content in the Blackboard app.

Edit the username label

One way to help users log in without problems is to change the username label that shows when they log in to the mobile apps. You can match this label to the term used for the login for mobile apps at your school.

How to edit username label

App to app launching

Interested in launching the Blackboard app from your school's app or website? It's possible! We provide a simple way to link into the app from other applications. With deep linking, a uniform resource identifier (URI) links to a specific location within a mobile app rather than simply launching the app. App to app launching is available for the iOS, Android, and Windows versions of the Blackboard app.

For example, a school can link to an assignment or other area in the Blackboard app from a website or mobile app.

Use the provided schemas to link to specific features in the Blackboard app.

App to app linking schema

Mobile usage data

Ever wanted to know more about how and when users at your school are using the mobile apps? You can use activity accumulator SQL queries for the Blackboard Learn database to obtain activity information for Blackboard mobile usage on hosted Blackboard Learn systems.

Query mobile usage data