Updated Text for Copies and Imports – 3900.62
Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: All users
When copying entire courses or individual items from courses, instructors may have seen the following message: "Oops! An error occurred copying your content". The message has created concerns when copying materials from Original courses. The text gives the impression that there are a lot of errors with copy and conversion. Yet, most exceptions are notifying instructors of changes during conversion.
Image 1. Misleading Error Message
We have updated the message to reduce the association of exceptions with errors. Exceptions are for the most part changes to content during conversion. Our hope is that this change will reduce fear when copying from Original courses.
Image 2. Updated Error Message
Another example of where we have made a change is with the results from a copy, import, or conversion. Before, instructors would see this message under each category: "# items were not copied". The message gave the impression that each exception message was a failure to copy, which is not true.
Image 3. Misleading Text on Copy Results
We have updated the message to inform users that they have exceptions to review.
Image 4. Updated Text on Copy Results
For administrators: There are no administrative configurations required.