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Administrators can troubleshoot course cartridge downloads from the Cartridge Import Status page. Downloads that do not complete correctly can be removed from the system or restarted.

Manage cartridge import status

  1. On the Administrator Panel, under Tools and Utilities, select Logs.
  2. Select Cartridge Import Status. The following table describes the available tasks.
Cartridge Import Tasks
To... Select...
Remove a cartridge download that is in progress or has failed to complete Delete. Any cartridge content that was added to the course will be deleted.
Reset a download that has failed to complete Reset. The download will begin again.