Release Notes for Learn SaaS - 2021

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.30+4b0740b) to client Production servers on Thursday, September 30, 2021.

Updates in this release include:

  • In the Ultra Course View, students couldn't access the feedback when selecting the feedback icon in tests that used Respondus LDB, getting a console error instead. We've fixed the issue.
  • In the Original Course View, LTI Contents of Original course in Ultra base navigation calendar were displaying permission errors when selected, preventing users from opening them. We've fixed the issue.
  • In the Original and Ultra Experiences, during the September 16 Production SaaS update, an issue with the  deployment configuration management tool prevented log folders and log files from being added and displayed in the Content Management /internal/logs  folder. We've fixed the issue.

Learn SaaS release 3900.21.0 and 3900.23.0: Update to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience

We’re applying an updated version of 3900.21.0 to client Production servers and an updated version of 3900.23.0 to client Test/Stage servers on Friday, September 17, 2021. Full Learn release numbers will not change.

Updates in this release include:

  • Update to the Ultra UI for iOS 15.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.28+dd6c7ec) to client Production servers on Thursday, September 16, 2021.

Updates in this release include general internal enhancements and ongoing system optimization.
For Learn SaaS, we also deployed OS Fonts to address some remaining Wiris Math Editor issues on overlapping formulas. We've fixed those issues.


Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.25+75ad05d) to client Production servers on Thursday, September 9, 2021.

Updates in this release include:

  • In the Ultra Course View, the gradebook wasn't finish loading when courses were using SCORMs with adaptive release. We've fixed the issue.
  • In the Ultra Course View, instructors couldn't delete uncompleted SCORM package's attempts from students, and the process was producing 405 status codes instead. We've fixed the issue.
  • In the Original Experience, some clients' SafeHTML policy was overwritten by default at irregular intervals, usually after upgrades took place. We've fixed the issue.
  • In the Original Experience, a distribution notification alert processing was causing stability issues and peaking the use of memory for a few clients. We've fixed the issue. Affected sites might still receive some backlog alerts.

Learn SaaS release 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The regular release of 3900.21.0 (full release number 3900.21.0-rel.21+e2c25ca) to client Production servers on Thursday, September 2, 2021 will include some additional updates.

  • In the Ultra Course View, when a custom language pack was installed, the Ultra gradebook filter panel wouldn’t display. We’ve fixed the issue.
  • In the Ultra Course View, new menu icons were missing analytics-Id DOM tags, which caused some third-party integrations to break. We’ve fixed the issue.
  • During a Learn SaaS upgrade, a few clients experienced outages when a drop constraint command inadvertently locked a table that a certain building block relied on. We’ve fixed the issue.

Learn SaaS release 3900.21.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Original Course View, Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.19+e6e7e83) to client Test/Stage servers on Tuesday, August 31, 2021.

Updates on this release include:

  • In the Ultra Course View, the automatic zero functionality wasn't working for some content items with release conditions that were partially visible within a course. It wasn't working for Ultra courses or Original to Ultra converted courses. We've fixed the issue.
  • In the Ultra Experience and Ultra Course View, for course announcements and instructor feedback features, users couldn't use the A/V recording option for Collab in the Rich Text Editor. We've fixed the issue.
  • In the Original and Ultra Course Views, the Wiris math editor was sometimes displaying overlapped formula symbols, due to an improper font family type setting, making it difficult to read. We've fixed the issue and set a default font family, but please be aware that any formulas currently corrupted need to be manually edited.

Learn SaaS release 3900.21.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.15+3067e88) to client Test/Stage servers on Tuesday, August 24, 2021.

Updates on this release include:

  • In the Original and Ultra Experiences, the Telemetry/LDP Export with Snowflake, Blackboard reports and the Consulting Central B2, were failing for some users, who were receiving error messages and a Snowflake exception. We've fixed the issue.
  • In the Original Course View, attendance activity in the gradebook was triggering many session spikes affecting the system's capacity. We've made improvements for better performance and fixed the issue.
  • In the Original Course View, instructors weren't able to create math equations for content within courses on alternate domains, unless it's the default domain at the Blackboard configuration properties. We’ve fixed the issue.
  • In the Original and Ultra Course Views, users created using a SIS integration were seeing an error page when trying to load the Content Market page. We updated the integration and fixed the issue.

Ultra: Assignment Attempts Screen Improvements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Evaluating student-submitted content is a continuous job critical to the learning process. We know it's important to instructors and graders to improve the content view and create a practical grading process. That's why we keep enhancing grading workflows.

To help instructors, teaching assistants, and graders have a better view of the content they're grading, we've widened the screen of the submission area. It also includes a collapsible and expandable panel where users can navigate through tabs such as rubrics, feedback, and originality report.

On top of that, instructors and students can navigate the submission view and the panel tabs with different scroll bars. Independent scroll bars allow instructors or graders to scroll up and down the submission content without affecting the side tab navigation or the header. Now, instructors can use rubrics in a more practical way and provide feedback focused on a specific part of the submission.

These improvements will enable users to better navigate through content in the submission view, grade it with rubrics if applicable, or give feedback based on content provided in order to enhance student knowledge.

More on grading an assignment with multiple attempts

At the top, an assignment is open with the collapsible and expandable panels highlighted. At the bottom, the assignment is open with the different scrollbars available in this view highlighted.

Partial Credit for Fill In the Blank Questions - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Fill in the blank questions are a great assessment tool to test knowledge at different levels and contexts. In our September release, we're expanding the grading capabilities of this question type.

This improvement will support those instructors who wish to grade student attempts at a more granular level. It will also benefit students based on their associated effort on these complex questions, and provide them with a more accurate representation of their proficiency

Allow partial credit highlighted from scoring options to a fill in the blank question.

Allow Instructors to Show or Hide the "Additional Content" Section at the End of Assessments - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

At the end of Ultra Assignments and Tests there is section called “Additional Content” where students can add text, images and files to complete their submissions or support their answers. This section was always included by default and could confuse students into thinking they needed to complete this extra requirement. Instructors would like to choose when this should be an option or not.

In this release, Blackboard has added a toggle to allow instructors to show or hide the “Additional Content” section. This gives greater control to instructors over what’s displayed to their students during assessments. If an assessment only has text or support visuals but doesn’t have questions, this section will be the space for the submission and will be activated always. If an assessment has questions, this section will hold additional content, for students to add supporting evidence, and the instructor can enable or disable it.

  • Instructor view:
  • Student view:

Email Styling Enhancements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Email notifications are reminders to help instructors and students keep track of important updates in their courses. In this release, we've made an email styling enhancement to the following email areas:

  • New announcement
  • New message
  • Assessment overdue soon
  • Assessment overdue
  • Daily digest

To provide better context, the course ID appears now above the course name. Message content will now follow the justification that the author selected. This makes messages easier to read and allows greater customization for the author. The footer now explains when notification settings can be managed. Finally, the new general style is cleaner and should align better to user expectations. We're excited because users will receive the valuable information contained in their emails in the best possible way.


Peer Review Assignments: Improved Handling for Disabled Students and Deleted Attempts - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

We’ve improved the user experience of a peer review assignment when a student is removed from a course (disabled or unavailable), and when a student’s submission is deleted during the peer review process.

When an instructor deletes a student submission containing peer reviews, they'll receive a warning message, as they'll lose those reviews. The list of affected students will be visible.

When grading or viewing peer reviews, the submission from a disabled or unavailable student will still be available.

If a student started or completed a review on a student submission that is no longer available (because it belongs to a disabled or unavailable student), they'll see they no longer have access to it. The student can start a different review if they’d like or if asked by the instructor. An instructor can see when a student completed a review that’s no longer available, giving the opportunity to let the student know they don’t need to complete another review if that’s preferred.

The Assignment panel from a Student's view is open with 1) a "One or more submissions for your peer reviews are no longer available" warning message displayed and highlighted, and 2) a "This submission is no longer available" warning message highlighted.

Highlight on bug fixes - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, an instructor attempting to grade an assessment submission with rubrics and then cleaning the rubric with the grading's bar grading pill, was seeing the bar's grading pills empty and colorless, unlike the rubric's grading pill. We've fixed the issue.

  • In the Ultra Course View, when changing the way students were sorted in the gradebook for a course's discussion, assignment, test or attendance, students were sorted alphabetically by first name instead of being sorted by last name. We've fixed the issue.

  • In the Ultra Experience, within the Grade Center of a course set as Unavailable, the Last Access column was showing students as if they had accessed the course instead of showing no activity. We've fixed the issue.

  • In the original Course View, the preview mode for the TinyMCE editor was displaying a grey background. We've updated the editor and made it transparent, for better readability of contents.

  • In the Original Course View, there was an inconsistency in the TinyMCE editor between edit and display modes for list items regarding their line spacing. We've fixed the issue.

  • In the Original Course View, there were differences of color for certain HTML tags within the TinyMCE editor, between the display and edit modes. We've fixed the issue.

  • The course cards in Base Navigation now better reflect the access state for students when viewed by instructors. There are several settings that determine whether students can access a course including the availability setting, course duration dates, and term dates. Previously, a course would appear as “private” or “open” depending only on the availability setting and didn’t consider duration or term date restrictions. Now the displayed state of a course card will consider these settings and better reflect students’ ability to access the course.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.21.0 maintenance issues on Behind the Blackboard.