Enjoy a Java-free experience in your classes.

Collaborate with the Ultra experience is available as an Activity Module for Blackboard Open LMS.

Now your users can join a Collaborate with the Ultra experience session from their Blackboard Open LMS class. They don't need to install Java or download and open Java-reliant files to their devices. The session opens in a new window or tab, depending on a their browser settings.

When you install and enable the module, your instructors can add Collaborate to their classes. They can create virtual classrooms, offices, and meeting spaces to engage their students in a more collaborative and interactive learning experience.

If you are a Blackboard Open LMS customer, see the following steps to enable the plugin for your site(s). If you self-host Moodle or use another Moodle hosting provider, download the plugin from the Collaborate Moodle plugins page first.

The Collaborate Ultra integration with Moodle now supports Collaborate's RESTful APIs. We will develop newer features using the REST API in the future. Currently when a client configures the REST portion of the new plugin, the SOAP API credentials will still be used to access any existing recordings and sessions. New sessions and recordings will use the REST API feature set.

Clients switching to REST API will see a greyed out "Migrate to REST API” button, this button currently does nothing at this time. If we develop a way to migrate SOAP sessions and recordings to the REST API, then this button will be enabled at that time.

We also offer our fully featured LTI integration with Moodle. More on using the LTI integration.

Collaborate Request Integration Credentials

Get your credentials

To use Collaborate with the Ultra experience with your Learning Management System (LMS), start by contacting Blackboard to have it enabled on your instance and receive your integration credentials.

Submit a case on Behind the Blackboard (available in English only). Fill in all of the fields and make these selections:

  • From the Product line menu, select Collaborate.
  • From the Environment menu, select Web Conferencing.
  • From the Issue Topic menu, select Collaborate Ultra.
  • From the Functional Area menu, select LMS Integration Credential Creation Requests.
  • From the Category menu, select your Learning Management System.
    • Blackboard Learn
    • LTI integration
    • Moodle plugin
    • Rest API integration
  • From the Instance menu, select your instance:
    • Production
    • Test
    • Development
  • In the Description area, specify Collaborate Ultra.

Next, download and install the activity module and configure it with the credentials you get from Blackboard.

Download the Blackboard Collaborate plugin (may be available in English only)

More on creating support cases

More on installing activity modules in Blackboard Open LMS

More on configuring the Blackboard Collaborate for your Blackboard Open LMS instance


Steps in Snap: Admin > Plugins > Activity modules > Collaborate

Steps in other themes: Turn editing on > Administration > Site administration > Plugins > Activity modules > Collaborate

After you install Collaborate you need to configure it. Instructors can't use Collaborate until it is properly configured.

  1. From the Plugins in Site administration, select Activity modules.
  2. Select Collaborate.
  3. Fill in the credentials that Blackboard gave you.
  4. Select Save changes.


Moderators can record their sessions and share them. The recordings are saved as MP4 files. Users can stream or download them to view them. Recordings capture the audio, video, and any content that is shared during a session. Recordings also capture any real time captions or subtitles available during the session. If there are more than one captions available during the session, the recording will capture only the first one.

More on recording storage on Behind the Blackboard (available in English only)

Students can download the MP4 version of the recording. If you want to turn this off, you need to use our fully featured LTI integration with Moodle instead. To learn more, see LTI integration.

Collab reports in Open LMS


Collaborate reports provide insights into Collaborate use at your institution.

These reports are available through the Collaborate manager account.

  • Session attendance report
  • Metric report
  • Recording report
  • Attendance report

More on Collaborate reports

Blackboard only provides one manager account for your institution. If you are not sure who this is, request the information on Behind the Blackboard.

Intelliboard also reports on Collaborate sessions. It reports on attendance by course or per learner. You need Intelliboard to see the reports.