Collaborate 사용자 계정

사용자 계정

Blackboard에서는 준비된 사용자에게 관리자 및 상위 관리자 계정을 제공합니다. 상위 관리자 계정은 하나뿐이며, 추가로 생성할 수 없습니다. 상위 관리자 계정에는 가장 높은 수준의 권한이 있으며, 이를 사용하여 관리자 및 감독자 계정을 생성할 수 있습니다.

  • 상위 관리자: 보고서를 확인하고 관리자 및 감독자를 생성할 수 있습니다.
  • 관리자: 보고서를 확인하고, 감독자 및 새 세션을 생성하며, 세션에 사람들을 초대할 수 있습니다.
  • 감독자: 세션을 생성하고 세션에 사람들을 초대할 수 있습니다.

두 개 이상의 관리자 계정을 보유할 수 있습니다. 예를 들어, 관리자가 부서별로 사용자 및 세션을 관리하도록 설정할 수 있습니다. 관리자 계정은 상위 관리자만 관리할 수 있습니다.

감독자 계정의 경우 이를 관리할 관리자가 필요하므로 상위 관리자는 자신이 생성한 모든 감독자 계정에 기존 관리자를 할당해야 합니다. 관리자는 자신이 생성한 모든 감독자 계정에 대한 관리자로 자동으로 할당됩니다.

새 사용자 계정을 생성하는 경우에는 해당 사용자의 로그인 정보를 본인에게 알려야 합니다. Collaborate에서는 해당 정보가 자동으로 전달되지 않습니다.


Create a new user

Use the administrator or manager account to create and manage users. Administrators can create supervisors. Managers can create administrators and supervisors.

You can also import accounts using a .CSV file!

  1. From the Scheduler, select Users.
  2. Select Create a new user.
  3. Optionally, provide a first name, last name, and display name for each account.

    If the display name is blank, the user's first and last name are used by default. If there is no first or last name provided, the username is used as the display name.

  4. Provide a username, password and email address for each account.

    Usernames must be unique across all of Collaborate, not just your Login Group. All Collaborate usernames are stored in a shared database for each geographic region. You can't use a username that already exists in another Login Group. Usernames can be up to 64 characters in length, can have whitespace, are case sensitive, and must start with an alphanumeric character. Usernames can't use these characters: <&\"#%

  5. Select the account role for the user.
    • Supervisors: May create sessions and invite people to them.
    • Admins: May create supervisors, new sessions, and invite people to them.
  6. If you are creating a supervisor account and are a manager, choose an administrator from the Select an administrator menu. This administrator manages the user account going forward. If you are an administrator, you can't select another administrator. You are the administrator assigned to manage all accounts you create.

    Manager view

    Administrator view

  7. Select Save.
  8. Let the users know their login information.

Bulk upload users

You can create an CSV file and import many user accounts all at once.

Start with the CSV. The CSV file must use these fields in this order and column headers written this way:

  • userName (required)

    Usernames must be unique, can be up to 64 characters in length, can have whitespace, are case sensitive, must start with an alphanumeric character, and must not use these characters: <&\"#%

  • firstName (optional)
  • lastName (optional)
  • displayName

    If the display name is blank, the user's first and last name are used by default. If there is no first or last name provided, the username is used.

  • password (required)
  • email (required)
  • role (required)
    • S for Supervisor

CSV column headers must be written exactly as shown here. For example, use "lastName" not "Last Name". The headers must also be in English. Translated headers do not work.

Upload the file

  1. From User Management, select Upload multiple users.
  2. If you are a manager, choose an administrator from the Select an administrator menu. This administrator manages the user account going forward. If you are an administrator, you don't see this option. You are the administrator assigned to manage all accounts you create.

    Manager view

    Administrator view

  3. Select Upload new users, browse for your CSV file and select Upload.
  4. If everything is ok, select Confirm to finish uploading the users. If there are errors, resolve them in the CSV file and upload the file again.
  5. Let the users know their login information.

Update or edit a user

Managers can edit all users. Administrators can only update supervisor accounts assigned to them.

  1. From User Management, find the user you want to update or disable.
  2. Select the User options for that user.
  3. Select Edit user and make the changes.
  4. Select Save.

Reset passwords

Users can reset their own passwords from the login screen as well as in their personal profile page. Administrators and managers can also change user passwords in User Management.

If you change a password for a user, you need to let them know what the new password is.

  1. From User Management, find the user you want to update.
  2. Select the User options for that user and select Edit.
  3. Select the Change password check box.
  4. Type the new password.
  5. Type the new password again to confirm it.
  6. Select Save.
  7. Let the user know their new password.

Disable a user

Managers can disable any user. Administrators can only disable supervisor accounts assigned to them.

Disabled users are not deleted. Managers can enable the accounts again.

  1. From User Management, find the user you want to update or disable.
  2. Select the User options for that user.
  3. Select Disable this account.
  4. Select Yes, Disable Account to confirm you want to disable it.

Re-enable a user

Disabled users can be enabled with a manager account. Administrators can't re-enable users.

  1. Sign into the Collaborate Scheduler as a manager.
  2. Select Users.
  3. From User Management, open the Filter by menu.
  4. Select Disabled accounts.
  5. Find the user you want to enable and select the User options menu.
  6. Select Enable this account.