Blackboard Collaborate with the Ultra experience is based on modern web technologies including HTML 5 and WebRTC. You don't need to install Java or a launcher.

For the best experience use Google ChromeTM or Firefox® (versions 52+).

For the best Blackboard Collaborate experience with your screen reader use Firefox® and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver. Visit the Accessibility topic to learn more about Blackboard's approach to accessible software.

Browser support
Browser Audio/Video Application Sharing
ChromeTM versions 54+

On Windows® and Mac®

Supported with High Quality

Shows most videos in conference layout

See 5 videos: four speakers and your own

Share and View
Firefox® with WebRTC versions 55+

On Windows, Mac, and Linux®

See 3 videos: two speakers and your own Share and View
Firefox®

On Windows, Mac, and Linux®

With Flash® versions 17+

See 2 videos: the speaker and your own View Only
Safari®

With Flash versions 17+

See 2 videos: the speaker and your own View Only
Internet Explorer®

With Flash versions 17+

IE 10 is not supported. To learn more see the Behind the Blackboard IE 10 in Collaborate Ultra article. (available in English only)

See 2 videos: the speaker and your own View Only
Microsoft Edge®

With Flash versions 17+

See 2 videos: the speaker and your own View Only

Mobile devices

Browsers on mobile devices are supported on Windows® touch devices such as the Surface at this time. Users can choose to use the Blackboard app, Blackboard Instructor, or the device browser.

More on browser support on Behind the Blackboard (available in English only)


Best browsers for the Ultra experience - Student

Best browsers for the Ultra experience

You can use many Blackboard products in a web browser. You don't need to download anything to get started in courses or meetings in the Ultra experience. Choose a browser compatible with the Blackboard products your institution uses. You can move between products and still have a great experience with a supported browser.

Blackboard tests and optimizes Ultra experience features on Google Chrome and Mozilla Firefox. Other browsers are still supported. Refer to the table below for more information.

Select the link in the first column to learn more about each product's browser support.

  Google Chrome™ Mozilla Firefox® Microsoft Edge® Internet Explorer® Safari®
Blackboard Learn Supported Supported Supported (v 20+) Not supported Supported (v6+)
Blackboard Collaborate Supported Supported (WebRTC recommended) Supported with Flash (v17+) Supported (v11+) with Flash (v17+) Supported with Flash (v17+)
Predict Supported Supported Supported (v 20+) Not supported Supported (v6+)
Ally Same as shared program Same as shared program Same as shared program Same as shared program Same as shared program
Web Community Manager Supported Supported Supported Supported (v11+) Supported (v9+)
Moodlerooms Supported Supported Supported Supported (v11+) Supported on mobile

Based on the configurations listed above, Blackboard recommends using Google Chrome or Mozilla Firefox for the best possible experience using Ultra.

Supported operating systems for mobile apps

You can access your courses and content on the go with Blackboard's mobile applications. Your mobile device needs to be on a supported operating system to use any of the following apps.

  iOS® Android™ Windows®
Blackboard App 9.0+ 4.2+ 10+
Community Engagement 8.0+ 5.0+ Not supported
Web Community Manager Apps 9.0+ 4.1+ Not supported

Screen readers in Ultra

For the best Blackboard Ultra experience with your screen reader, use Firefox and Jaws on a Windows system. On a Mac use Safari and VoiceOver.