Network Connection

See network connection status for everyone in the session

Monitor network connections from the Attendees panel. 

Move your pointer over an attendee. A WiFi symbol is used to show the connection status. The number of bars in the symbol tells you if the connection is great, okay, or poor. can also move your pointer over the WiFi symbol to see the status.

The connection indicators are updated by conditions that cause a change in the user experience. To learn more about those conditions, see Experience changes for download conditions and Experience changes for upload conditions.

Move your pointer over your own WiFi symbol to see how your connection is.

Collaborate also tells you when attendees are in the process of joining or reconnecting to the session.

  • If an attendee is still joining you see Joining... with their name. In the Attendee panel their avatar is circled in purple and then green. After they have joined the avatar appears as normal.
  • If an attendee is reconnecting you see Reconnecting... with their name. In the Attendee panel their avatar is circled in red. After they have reconnected the avatar appears as normal.

Attendee is joining

Attendee is reconnecting

Dynamic adjustments

In Blackboard Collaborate with the Ultra experience your experience is modified to accommodate your connection speed. This means that you can continue to participate in sessions in spite of slower internet connections and poor network conditions.

Collaborate dynamically adjusts to sending and receiving connection bandwidth changes in the quality of your internet connection. As your connection improves or degrades, the bandwidth use for video is adjusted up and down.

  • Webcam video bandwidth use ranges from 360kbps down to 20kbps per camera
  • Audio always uses 48kbps
  • Application sharing bandwidth use ranges from 500kbps down to 70kbps
  • Can show 4 cameras as low as 128kbps

Some situations may require additional adjustment. Collaborate adds explicit experience changes to accommodate a wider range of connectivity blips.

When the experience changes, you are notified and told why.

Experience changes for download conditions

When your network connection can't handle downloads the video and application sharing experience changes.

Experience changes for download conditions
Browser Optimal bandwidth Reduced bandwidth Why it changes
All Video for one active speaker is showing. Audio is on for all attendees. The active speaker's video is replaced with their profile picture.

There is no change in the audio.

The connection can't handle the video download.
All Video for one active speaker is showing while an application is being shared. Audio is on for all attendees. The active speaker's video is replaced with their profile picture.

There is no change in the audio and application sharing.

The connection can't handle the video and application sharing downloads.
All The profile picture for one active speaker is showing while an application is being shared. Audio is on for all attendees. There is no change in the active speaker profile picture and audio.

If there is enough bandwidth, application sharing sends in reduced quality. A broken sharing badge appears in this case. If there isn't enough bandwidth, application sharing stops.

The connection can't handle the application sharing download.
Chrome and Firefox Video for multiple speakers are showing. Audio is on for all attendees. Video shows for only the active speaker.

There is no change in the audio.

The connection can't handle multiple video downloads.

Experience changes for upload conditions

When your network connection can't handle uploads the video and application sharing experience changes.

Experience changes for upload conditions
Browser Optimal bandwidth Reduced bandwidth Why it changes
All A user is sharing high quality video. This can be their camera video or video content that is shared. The video switches to a lower quality video stream. The connection can't handle uploading high quality video.
All A user is sharing high quality video. This can be their camera video or video content that is shared. The camera is disabled and video is no longer sent.

Audio is still being sent.

Others will see this attendee's profile picture instead.

The connection can't handle uploading video.
Chrome and Firefox A moderator with disabled video is sharing an application. Audio can still be sent. If there is enough bandwidth, application sharing shows in reduced quality. If there isn't enough bandwidth, you can no longer see application sharing. The connection can't handle application sharing uploads.