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Report an issue
- In the My Settings tab, go to the Report an issue button.
- Spacebar or select Report an issue button to open the Report an Issue section.
- Go to either the heading I had audio problems or the heading I had video problems.
- Under I had audio problems go to the list and use Spacebar or select one or all of the following check boxes:
- I couldn’t hear others
- Others couldn’t hear me
- Under I had a video problems go to the list and use Spacebar or select one or all of the following check boxes:
- I couldn’t see others
- Others couldn’t see me
- If you had neither audio nor video issues, go to the text I had a different problem.
- Spacebar or select I had a different problem button to enable the Describe your issue (max 1000 characters). edit field.
- Go to and enter your issue in the Describe your issue edit field.
- To hear additional content that will be included with your report, go to the Auto-generated report that will be sent with your description edit field.
Cancel an issue
- If you find yourself in the Report an issue panel unintentionally, go to the Cancel button.
- Spacebar or select the Cancel button to return to the My Settings panel.