Self-service log download and removal of Kibana Building Block

Self-service log download and removal of Kibana Building Block

Blackboard Learn SaaS Continuous Delivery v3600.0.0 | Release to Production 4 April 2019
Blackboard Learn SaaS Flexible Deployment Option Q2 2019
Original Experience, Ultra Experience

We’ve added support for server log storage and access from within the Blackboard Learn user interface. Select Manage Content in the Administrator Panel to access logs.

Server logs are created once every hour and stored in the internal > logs folder. Logs are grouped by year, month, day, and hour. Logs are generated in the same format as those you’re used to viewing in Kibana as a JSON file.

The hour folder uses the Universal Time Coordinated (UTC) hour. Logs are transferred to the local file system once per hour, but on a four-hour delay. For example, if the current hour is 4 then during this hour logs from hour 0 will be transferred.

As part of the 3600.0.0 release, we will remove the Kibana Building Block and stop sending logs to Kibana. All logs will need to be accessed via the new workflow in the user interface.

More on how to download and reformat system logs in Blackboard Learn SaaS