We're continually evolving to improve your teaching and learning experience.

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Pin videos to the top

Continuous Delivery Collaborate Ultra 21.08 | Release to Production 13 May 2021

We know it's important for you to choose who you want to focus on in a session.  You may want to follow a sign language interpreter, stay focused on the instructor, or see their study buddies. Pin videos so they are always in view.

When you pin a video, it moves the video to the top of the list and pins, or anchors, it there. It doesn't change the number of videos you see, just the order you see them in.

Use the zoom controls if you want to narrow your focus even more.

Use the Attendee controls in the Attendees list or in the lower right corner of a video to pin and unpin videos.

User experience improvements

Continuous Delivery Collaborate Ultra 21.06 | Release to Production 8 April 2021

Based on instructor feedback, we made a couple improvements to Collaborate.

  • We made the the whiteboard editing tools easier to see.
  • We also updated the Clear whiteboard tool. Clear is now a trash can to better represent that the tool clears the entire whiteboard and not just a selected element.

    To delete just one thing off the whiteboard, select the item and press Delete on your keyboard.

Sessions that run for very long are automatically disconnected

Continuous Delivery Collaborate Ultra 21.04 | Release to Production 11 March 2021

Based on user feedback, we've changed the time from 8h (previously announced) to 12h. In future releases, we'll be looking at providing a shorter duration with an option to extend the length while in the session. Learn more on the Community site.

By default, sessions that last longer than 12 hours are disconnected. While sessions can be scheduled for any length of time including no end date, it's unusual that anyone stays in the session for more than 12 hours at a time. We assume it is unintended and disconnect the room. Attendees can rejoin the session, if they need.

Collaborate Support chatbot available in more places

Continuous Delivery Collaborate Ultra 21.04 | Release to Production 11 March 2021

Now, attendees have more access to immediate support when they need it. The Collaborate Support chatbot, released in January in sessions, is now also available on some error pages, as well as on the Report an Issue panel.