Download, print, export options don't work for assignment submission files

The Blackboard Instructor app doesn't support download or print functions for assignment files or annotations at this time. When users tap the Download icon, no action occurs. When users select Print from the menu, they can't successfully print the file or its annotations. Export options can be accessed, but don't work as expected.

Announcement push notifications for Ultra courses need to be enabled at system level

In most cases, push notifications for announcements are turned on at the system level. At this time, there isn’t a setting for users to turn announcement push notifications on or off in the app or web view of Blackboard Learn. If users aren’t receiving announcement push notifications for Ultra courses, please set the system default notification settings to "on" or "always on" in the admin panel. Note that they won’t be able to opt out of them at this time. More on default notification settings.

Force to web logins inflated in activity accumulator table

When the Mobile B2 is configured with Force to Web authentication, the activity accumulator table in the Blackboard Learn database records the Mobile Login Attempt multiple times for every mobile app user login on iOS and Android . This affects logins from both the Blackboard and Blackboard Instructor apps. This table shows how mobile usage activity statistics for logins will be inflated:

Blackboard App Requirements
Learn Version

Blackboard App

iOS

Blackboard Instructor App

iOS

Blackboard App

Android

Blackboard Instructor App

Android

Enterprise/Classic 2 entries 2 entries 3 entries 3 entries
SaaS 2 entries 2 entries 1 entry 1 entry

Can’t scroll after marking up assignment file

During grading, instructors are unable to scroll on open assignment attachments after using the annotation mode. When instructors switch to annotation mode with the pencil icon, and then tap Done, they can no longer scroll up or down in the document. As a workaround, instructors can close the document and access it again to regain the ability to scroll.

Activity indicators for active Collaborate rooms

For Ultra courses on a desktop web browser, an indicator appears when a Collaborate room is in use. The activity indicator for active Collaborate rooms is not supported by the mobile apps.

DUO 2FA Push Notification not supported

The DUO 2FA Push Notification method is not currently supported by the Blackboard mobile apps. Some configurations appear to work on Android and older iOS devices, but there is a known issue with iOS 11. To authenticate in the apps via a mechanism which has implemented DUO 2FA security, use the passcode method.

Blackboard Instructor not compatible with Session Fingerprint

Resolved in Blackboard Learn SaaS 3500.7+

The Blackboard Instructor app is not compatible with Session Fingerprint settings to create a new session when the fingerprint changes. Several types of content that are not supported in the native UI are loaded in an in-app browser (webView), which uses a different user agent than the native app view. The traffic for webView requests does not go through the mBaaS relay like native requests, so the remote IP address and user agent changes. Therefore, the user agent and IP address must change in any webView workflow, and attempting to create a new session upon a change to the session fingerprint causes a session failure in the webView in-app browser.


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