About CourseSites

CourseSites uses Blackboard Learn's digital learning environment to provide you with a powerful experience – for free. CourseSites is a shared environment which is used by hundreds of thousands of users all over the world. Because CourseSites is a single environment shared by so many different users, we have restricted some privileges which would expose user data to instructors. CourseSites based solutions for these areas are included in the Instructor Frequently Asked Questions (FAQs) linked to below.

Help for CourseSites

If you can’t find the answer you are looking for, support is currently available in English at the times listed below. If after hours, we suggest you submit a ticket (requires login) or call (U.S. only) and leave a message. A support representative will contact you to discuss your question or issue.

Monday - Friday: 8:00 a.m. to 8:00 p.m. EDT
Saturday - Sunday: 9:00 a.m. to 5:00 p.m. EDT

From here

Live Chat: Launch a live chat session (opens in a new tab or window)

Telephone Support: 1-844-435-2162

When logged in to CourseSites

To connect with someone at CourseSites support, open the help panel in your browser. Log in to CourseSites and select the help icon in the corner of the browser window. You can submit a support ticket, call the help line, or start a live chat session to get the help you need.