Accessibility in Blackboard Collaborate with the Ultra Experience

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Blackboard is fully committed to ensuring all products and services we deliver are both usable and accessible to all users regardless of age, ability, or situation. In keeping with our strong tradition of leadership around accessibility, our products are designed and developed in accordance with the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as well as the Section 508 standards in the United States. A third party conducts regular audits of our software to ensure quality expectations are being met and maintained.

More on Blackboard's commitment to accessibility


Best screen reader experience

  • Full-screen reader support of all key workflows.
  • Global keyboard shortcuts for common actions. There are additional keyboard shortcuts. To learn more, see Keyboard Shortcuts.
  • Screen reader support for whiteboard activities and uploaded files, without requiring complex conversions.
  • Live closed captioning. To learn more, see Live Closed Captioning.

Collaborate Best Screen Reader Experience


Screen reader browser support

For the best Blackboard Collaborate experience with your screen reader use Firefox® and JAWS on a Windows® system. On a Mac® use Safari® and VoiceOver.

  • Windows 10
    • Firefox with JAWS v17: Provisional
  • Windows 7
    • Firefox with JAWS v17: Compatible
  • macOS
    • Safari with VoiceOver: Certified
    • Firefox with VoiceOver: Provisional

Keyboard navigation

Industry standard keyboard interactions are used throughout Blackboard Collaborate. Keyboard navigation patterns differ between browsers (Internet Explorer, Firefox, Safari, Chrome), but the interactions within any particular browser are common and consistent.

If you are using a Mac with Firefox or Safari and are having difficulty navigating using your keyboard, review and update your operating system and browser settings. This ensures they are properly configured for keyboard navigation. To learn more, see the following information:

Global keyboard shortcuts have been established for common actions within Blackboard Collaborate. Additional keyboard shortcuts include the following:

  • To turn the microphone on and off, press Alt + M in Windows. On a Mac, press Option + M.
  • To turn the camera on and off, press Alt + C in Windows. On a Mac, press Option + C.
  • To raise and lower your hand, press Alt + H in Windows. On a Mac, press Option + C.