Integration, Extension, and Management
Support Max File Upload Limit for Ultra Courses – 3900.41
Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: All users
File upload is an important part of online teaching and learning. Instructors upload files as part of course content. Students may upload files as part of an assessment submission or discussion post. When a user uploads or drags and drops a file, if the file is larger than the size specified by the administrator, a new upload error appears. The new upload error provides clear information to help the user know how to continue.
A user may upload multiple files at once. If some files are too large, the upload error will note the specific files so that the user may correct those files.
If an assessment requires a file upload and the student selects a file that is too large, the upload error displays. The student may select another file before submitting.
The upload error may include the following:
- maximum upload size
- size of the file(s) the user attempted to upload
- Optional storage locations if the administrator includes this information
- Optional support page link if the administrator includes this information (Ultra Experience Only)
Administrators may configure the upload error from the Administrator Panel: System Configuration > File Size Limits.
Image 1. Warning message without alternative storage location or support page link.
Image 2. Warning message with alternative storage location without support page link.
Image 3. Warning message with alternative storage location with support page link.
Image 4. Administrator flow for maximum file size settings, alternative storage, and support link page.
For administrators: To configure the maximum file size, alternative storage location, and personalized link: Administrator Panel > System Configuration > File Size Limits. The optional support link is only available for the Ultra Experience.
Watch a video about maximum file size limit
The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.
Video: Max file size limit shows information about the maximum size a file can have to upload on Learn Ultra, and the related errors the user may get when attempting to upload a file.