Won't generate feedback or guidance

There are several reasons guidance or feedback may not generate for your original or updated file. These are a few:

Supported file types

What content does Ally check?

Currently, Ally checks files in these formats:

  • PDF files
  • Microsoft® Word files
  • Microsoft® PowerPoint® files
  • OpenOffice/LibreOffice files
  • Uploaded HTML files
  • Image files (JPG, JPEG, GIF, PNG, BMP, TIFF)
  • WYSIWYG/VTBE content
  • YouTubeTM videos embedded in WYSIWYG/VTBE content

    GoogleTM Privacy Policy

File size

Ally doesn’t enforce a file size limit. There may be cases where the algorithm fails to generate alternative formats for certain large files. 

  • Keep the original content to fewer than 100 pages to generate an OCR format.
  • Limit content to 100,000 characters for the audio format.
  • Limit content to 30,000 characters for the translated format.