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Blackboard Home Improvements – 3900.44


Blackboard Learn SaaS, Learn 9.1
Ultra Experience, Original Experience
Ultra Course View, Original Course View
Impact: Administrators

Administrators need access to timely information about storage and usage. We released Blackboard Home in the June 2022 - 3400.41 release. In response to client feedback, we have made four improvements:

  • Added a new ‘Courses’ Tab under Insights with two pie charts to show the number of Active and Total courses. Pie charts display the number of courses on Ultra and Original

Image 1. New Courses Tab

Courses Tan view in the Blackboard Home page
  • Included more support links in the My Support section

Image 2. More general support options from My Support menu

General Support menu view with more help options within the Blackboard Home page
  • Updated the language on the Logins subtab of Insights. We made this change to more clearly define unique logins and how they are counted.

Image 3. Updated description for Unique Logins

Unique logins description within the Blackboard Home page
  • A major change we added is the new option to download the metrics in .csv format. At the moment, it's available for Storage, Users, and Logins graph types, but not for Courses.

You asked, we listened: this feature was added as per initial feedback from one of our clients who took part on the Beta release. Thank you for helping us improve our platform for the benefit of all.

Image 4. Option to download the metrics in .csv format

Option to download metrics in cvs format

For administrators: This feature is an LTI 1.3 application and managed via DevPortal. Application must be enabled via Administrator Panel > LTI Tool Providers > Blackboard Home. LTI application must be configured to send the user fields "Role in Course". Administrators are unable to further limit access. If the application is not present, you may just need to resynchronize the LTI Tool Providers via: Administrator Panel > LTI Tool Providers > Synchronize LTI 1.3 Tools > Submit.

Return to July 2022 – 3900.44 Release description