This page contains features and updates currently on Learn SaaS Test/Stage and Production environments. Visit Archived SaaS Release Notes to see features and updates in older versions.

Filter the list of features to learn more.

More on Learn with the SaaS Deployment | Export the list of Known Issues | Access the latest API and database documentation | Blackboard Learn SaaS release notes archive

Looking for Blackboard Learn 9.1 release notes?

Follow this page to get email updates when we publish new release notes

View the SaaS release schedule


Learn SaaS release 3900.0.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Experience, Original Experience

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.60+0c79e9e) to client Production servers during off-hours on Monday, November 23, 2020.

Updates in this version include:

  • A few institutions that use the Consulting Central B2 for Blackboard Assist saw slow performance and some downtime in Learn. We’ve fixed the issue.


Learn SaaS release 3900.0.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Original Course View, Ultra Experience, Original Experience

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.57+59c5f28) to client Production servers during off-hours on Wednesday, November 18, 2020.

Updates in this version include:

  • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

  • In the Ultra Course View, some Collaborate sessions didn’t appear in the Join Session overflow menu. We’ve fixed the issue.

  • In the Original Course View, response feedback for the Grade Questions feature of the Grade Center was missing the new content editor, and text entered into the box there wouldn’t save. We’ve fixed the issue.

  • Unannotated Box documents wouldn’t load in Bb Annotate. We’ve fixed the issue.

  • The download button for the Insight Report (Beta) for administrators wouldn’t respond or create a CSV. We’ve fixed the issue.

  • When restoring a merged course from an archive, Learn only restored the parent course and not its child course(s). We’ve fixed the issue.

  • When a Redis connection failed, Learn didn't attempt to reconnect, so users had to manually retry their task. We’ve fixed the issue.


Learn SaaS release 3900.0.0: Partial delay for update to Production environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Experience, Ultra Experience

As part of our commitment to release quality, we’ve paused and are partially delaying the previously announced update to Blackboard Learn SaaS 3900.0.0 Production servers, previously scheduled for Thursday, November 12, 2020.

All Blackboard Learn SaaS Production servers will be updated on Wednesday, November 18, 2020.


Learn SaaS release 3900.0.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Original Course View, Ultra Experience, Original Experience

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.46+e0d1a9b) to client Production servers during off-hours on Thursday, November 12, 2020.

Updates in this version include:

  • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

  • Unannotated Box documents wouldn’t load in Bb Annotate. We’ve fixed the issue.

  • SAML logins intermittently failed on one app server at a time for a small number of institutions. We’ve fixed the issue.


Learn SaaS release 3900.0.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Original Course View

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.42+47a7c9a) to client Test/Stage servers during off-hours on Tuesday, November 3, 2020.

Updates in this version include:

  • When D2L course content was imported into an Ultra course, document heading formatting was lost. We’ve fixed the issue.

  • Some Ultra tests that use Respondus LockDown Browser added extra time permitted to the test time limit automatically, instead of presenting as two different time totals. We’ve fixed the issue.

  • If an Ultra test had a set time limit and then was set to require Respondus LockDown Browser, the time limit was removed. We’ve fixed the issue.

  • When Ultra discussion boards were copied from a different course and Include only the forums, with no starter posts was selected, members of the destination course could only see the discussion name and couldn’t edit or reply to the discussion. We’ve fixed the issue.

  • When an Original course was converted to Ultra Course View, unlinked journals were retained and slowed course content copying. We’ve fixed the issue.

  • In the Original Course View, if the Content Collection Availability was set to “No,” administrators couldn’t browse the Content Collection to restore a course from automatic archives. We’ve fixed the issue.

  • Institutions that use the Redis Cache Building Block couldn’t connect to the Redis service during high traffic periods. We’ve fixed the issue.


Blackboard Chatbot for Learn

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Course View, Ultra Course View

We’re excited to announce the first availability of Blackboard Chatbot in Learn. Blackboard Chatbot is a free tool offered in Blackboard Learn that will be automatically available to SaaS clients in North America who have enabled the Ultra Base Navigation. It launches beginning on November 5, with the 3900.0.0 Learn SaaS production release. Some institutions may not see Chatbot in Learn until November 6.

Seamlessly integrated into Ultra Base Navigation and Ultra courses, Blackboard Chatbot provides always-on support. It returns answers to students' commonly asked Learn questions and issues directly from Blackboard Help. For this initial release, Blackboard Chatbot is available only in English.

To access Blackboard Chatbot, select the help icon in the bottom right. Then select Chat Support to open the Chatbot panel. Students can ask Blackboard Chatbot their questions or select from a pre-populated list. Chatbot uses machine learning to better serve your learners over time.

Blackboard Chatbot will be on by default, but administrators can manage its availability.

For more details about Blackboard Chatbot for Learn, visit the Community site


Learn SaaS release 3900.0.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Original Course View

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.28+4af3c58) to client Test/Stage servers during off-hours on Tuesday, October 27, 2020.

Updates in this version include:

  • Based on user feedback, we’ve removed the blue background from course-related icons in the large icon update for Ultra Course View and base navigation.

  • In the Original Course View, some students could access private journal entries written by other students. Also, additional students couldn't post after the first student responded to the journal prompt. We’ve fixed the issue.

  • When Learn SaaS environments were updated, Original course and organization menus reverted to the default and customizations had to be reapplied. We’ve fixed the issue.


Learn SaaS release 3900.0.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Original Experience, Ultra Experience

We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.18+41e3877) to client Test/Stage servers during off-hours on Tuesday, October 20, 2020.

Updates in this version include:

  • In the Ultra Course View with the Spanish language pack, a grade calculation in the Ultra gradebook was incorrectly labeled as NaN. We’ve fixed the issue.

  • Some Learn environments that use the Partner Cloud Building Block had problems with content sync. We've fixed the issue.


Assist

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Experience, Ultra Experience

As students re-engage in their disrupted educational experience, they'll need student services more than ever. At some institutions, these services will be virtual for the first time. Blackboard Assist is a student success hub for campus and online resources, available on your desktop or from anywhere with the Blackboard mobile app. Assist elevates campus and online resources, building awareness so students always find what they need.

Assist supports your educational continuity plans with institutional, Blackboard-sourced, and partner-provided solutions. Institutions can create and feature profiles of their existing services to appear in Assist. Assist also provides access to partner services: curated, high-quality providers offering scalable, virtual solutions to meet student needs. Administrators can manage available partner services that best benefit their students.

Assist will be available in Learn SaaS for higher education institutions in the Original Experience, the Ultra Experience, and the Blackboard app. At this time, it won't be available for K12, corporate, and government clients.

We encourage you to start planning the services you would promote in Assist, connecting with the offices that manage your student services including academic and financial assistance, health and wellness, housing and food security, and student life.

In future releases, Assist will adapt to users and offer personalized recommendations in places of learning such as in courses, the gradebook, and the activity stream.

More on Assist for students

More on Assist for instructors

More on Assist for administrators

Visit the Community site for more details and guides you can use to share information on Assist


Content editor updates

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Course View, Original Experience

This release introduces big updates to the content editor in the Original Course View and the Original experience. We’ve made numerous simplifications and improvements, including:

  • A single menu to add content that automatically recognizes file types

  • Optimized experience for all devices and screen sizes

  • Better accessibility for both the editor and the content you create. Menus and icons have higher contrast, pop-ups are gone, and an accessibility checker lets you know about accessibility issues as you write

  • The ability to paste content from Word, Excel, and websites with basic formatting and easily remove extra HTML

  • The ability to paste a link in the editor and automatically embed videos and previews

  • The ability to display formatted computer code snippets

Institutions using custom language packs created for older versions of Learn have found they may need to update their language packs for the editor to work properly.

More on the Original content editor for students 

Visit the Community site for more details and guides you can use to share the changes at your institution


API updates

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Experience, Ultra Experience

We’ve made some noteworthy API updates, including:

  • Institutions and partners can now provide students direct, deep links to specific Learn course content from their own portal or tool.

Visit the Developer site for full REST API documentation.


Blog performance

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Course View

In very large classes, performance is one of our top concerns. We’ve received feedback that including all students in the blog and journal view filter created slow loading times. To improve this performance, we’ve changed the view filter to display only those course members who have completed participation in the blog or journal activity. Non-participants are not displayed. For graded blogs or journals, instructors can display non-participants in the Grade Center.


Details & Actions items load together

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View

With this release, items in the Details & Actions section of the Ultra Course View will now load in a single wave. This change will prevent students and instructors from selecting the wrong item as the page loads.


Embed Office 365 documents

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View

In this release, students and instructors can embed Microsoft Word, Excel, and PowerPoint files as well as Microsoft Stream videos from SharePoint into the rich text editor in the Ultra Course View. This option is only available with enterprise versions of Office 365.


Gradebook student list view improvements

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View

This release introduces several improvements and new functionality for student list view in the Ultra gradebook.

  • Instructors can send messages and add accommodations for a student within both the student list view and the grade details view
  • Instructors can set up activity stream alerts about student inactivity and grade thresholds for themselves and their students. If their course contains enough activity and grading data, they can also see a detailed visualization of class performance.

Maintenance items

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Experience, Ultra Experience

You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.0.0 maintenance issues on Behind the Blackboard.


Large icon updates

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View, Ultra Experience

In this release, you’ll see new large icons in the Ultra experience. We made these changes to our icons to improve accessibility and differentiation for all users.

  • Like the small icon update earlier this year, the new icons have a thicker stroke to improve accessibility.
  • The new icons are more distinctive to avoid confusion between similar icons and to better support quick scanning. 

Show seconds in quiz timer

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View

With this release, students will know how much time they have left down to the last second when they take a quiz in the Ultra Course View. The quiz timer will change from minutes to seconds when less than 1 minute remains.


Show/hide overall grade column

Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Ultra Course View

With this release, instructors can choose whether to show or hide overall grades to their students in the Ultra Course View.



Looking for older release notes?

Check out the Blackboard Learn Release Notes Archive for more information on past releases.