Users that are not receiving text/SMS messages from the school may have the website short code blocked by their phone service provider. The short code is: 60680.
Allow Short Code
It may take two hours before the changes made to your account take place and you start receiving text/SMS messages.
T-Mobile
- To unblock the short code, call into T-Mobile customer service at phone number 877-746-0909.
- Their support line prompts will ask you to say or enter your phone number – select the option to talk to a live representative.
- Ask the representative allow short codes to be sent to your phone number (particularly 60680).
Sprint
- To unblock the short code, text Allow 60680 to phone number 9999.
- After texting, you will receive a text message:
SprintFreeMsg: Messages to and from 60680 are now allowed.
AT&T
- To unblock the short code call into AT&T customer service at phone number 800-331-0500.
- Their support line prompts will ask you to say or enter your phone number – select the option to talk to a live representative.
- Ask them to allow short codes to be sent to your phone number.