Learner Progression & Personalized Experience

Automations: Automatically send messages to students based on course-level rules – 4000.1

Impact: Instructors
Updated Help Topic: Automations
Idea Exchange ID: Not applicable

Instructors can now create automations that send congratulatory or supportive messages to students based on custom rules set at the course level. Instructors define the score thresholds and write the messages. These automations help instructors deliver timely, personalized feedback throughout the course, boosting student engagement and saving time.

Instructors

On the Course Content page, instructors select View Automations under Automations to manage their automations.

In this initial release, two automations are available. Instructors choose to either Send congratulatory message or Send supportive message. Congratulatory messages are sent when a student earns a high score; supportive messages are sent when a student does not achieve a specified score. Instructors select the grade item, set the score threshold as a percentage, and enter the message text.

Image 1: In the Automation trigger section, instructors set the conditions that will trigger the message to be sent.

The automation trigger panel, that states when a grade is posted "For the following grade items ... "with a dropdown menu of grade items and has a selected checkbox that states "Limit by attained grade." There is another dropdown menu for "Attained grade is ..." which is set to "Greater than or equal to" and a final field required field called Grade Percentage, which is set to 80%. There are Cancel and Next buttons at the bottom right.

Image 2: In the Action to be taken section, the instructor writes the message that will be sent to students when the rule is triggered.

In the action to be taken panel, the action is stated as "Send course message." The message shows as from Emma Harp, with an Instructor label next to the name. The rich text editor is displayed with a sample message written. There are Cancel and Done at the bottom right.

Administrators 

Availability:  Available for all Ultra courses. 

Activation:  No additional license is required for Automations.

Configuration:  This feature is off by default. Administrators can turn it on by going to the Administrator Panel. Select Configure in The Ultra Experience is Here! module. Select Automations to turn automations on or off.

Return to November 2025 – 4000.1.0 Release description