Communication & Collaboration
Require confirmation for updated email addresses – 3900.125
Impact: All users
Updated Help Topic: Not applicable
Idea Exchange ID: Not applicable
We temporarily disabled this feature due to problem we identified. This problem is now fixed, tested, and resolved. We are enabling this feature on Test/Stage instances on Thursday 18th September 2025, followed by production instances on Tuesday 23rd September 2025. Thank you for your patience and understanding while we ensure this feature operates as intended.
All users
To enhance security and ensure reliable communication, we added a verification step when users update their email address in Blackboard. Now, whenever a user changes their email, a confirmation message is sent to the new address. The user must verify the new email before the change takes effect. This helps prevent issues caused by typos or incorrect addresses, ensuring users continue to receive important communications without interruption.
Image 1. Users have the option to resend the confirmation email from their profile.
Administrators
Availability: Available for all Ultra courses.
Activation: None needed.
Configuration: None needed.