Course Catalog: Clarify enrollment steps with improved prompts and feedback

Test/Stage: week of 14 July 2025; Production: week of 14 July 2025
Impact: Students
Updated Help Topic: Enroll in a Course
Idea Exchange ID: Not applicable

We improved the enrollment experience to reduce confusion and streamline the process for both guests and logged-in users. These updates clarify next steps and provide better feedback during key interactions. They create a smoother, more predictable path from course discovery to enrollment for students.

Students

Redesigned enrollment prompts provide relevant information about the course, such as whether admin approval is required or an access code must be entered.

Image 1: A window appears that informs the student that the course requires admin approval to enroll and provides a Continue button.

A window that says "Enroll in Documentation 101 This course required admin approval to enroll. Would you like to continue to request approval?" and has a Continue option at the bottom.

A confirmation message is displayed after enrollment is complete, giving the user a success message and a choice of actions: Browse Catalog or Go to Dashboard.

Image 2: A confirmation message is displayed after the student enrolls that offers them the options to Browse Catalog or Go to Dashboard.

A window that says "Enrollment Successful You have been successfully enrolled in Anatomy I. You will receive a confirmation email. The course will now appear on your dashboard." and has Browse Catalog and Go to Dashboard options at the bottom.

When a guest selects an enrollment action and signs in, the system now remembers the original action. After the user signs in, a window appears that prompts them to complete the action they started.

Image 3: A window appears that prompts the user to continue with the action they started before they signed in.