Improved student email notifications in multi-brand environments – 3900.110
Impact: Students, Administrators
Updated Help page: SIS Framework Overview
We have updated the Blackboard SIS Integration Framework to support multi-brand environments. It now includes a field that stores the login URL for each user. This update improves the accuracy of email notifications to students.
A multi-brand environment is a single Blackboard environment that supports multiple institutions, such as an instance shared by several different universities within a regional system. If a student or instructor has not previously logged into a Blackboard environment that supports multiple institutions, an automated email notification could potentially direct them to an incorrect login URL.
If your institution doesn’t use a multi-brand Blackboard environment, there is no action you need to take.
Students and instructors
Email notifications will be more accurate and support requests will be reduced with this update. There are no user interface changes.
Administrator
Availability: Available for all Blackboard courses.
Activation: None needed.
Configuration: Ensure that correct login URL data is entered when creating or updating student records within your SIS.