Session ID

The Session ID in the report is a unique session identifier. It includes information Blackboard support can use to troubleshoot issues with the session.

  1. Submit a case on Behind the Blackboard (available in English only)
  2. Describe your issue in detail. The more detail the better.
  3. Include these details in the description.
    • Session identifier
    • Session name
    • Start and end date and times