Action Required: Switch to CloudFlare CDN for Collaborate recording streaming

Continuous Delivery Collaborate Ultra | Release to Production 21 April 2021 for AU hosted clients, 4 May 2021 for CA, EU, & US hosted clients
Updated features

Network administrators will need to ALLOW *.collab.cloudflare.blackboardcdn.com prior to the dates listed above in order for recordings to stream properly.

Blackboard Collaborate will be switching to CloudFlare CDN (content delivery network) for streaming recordings.

This information is necessary if you have designed your network in such a way that specific traffic can be blocked, prioritized or made available through proxy. In such cases, network administrators will need to ALLOW *.collab.cloudflare.blackboardcdn.com prior to the dates listed above in order for recordings to stream properly.

We recommend that clients continue to allow *.cloudfront.net in the event that it is necessary to roll back to the current CDN, CloudFront.

Please visit the Ultra Experience - Collaborate with the Ultra Experience Networking Information article on Behind the Blackboard for full details about network requirements and dates.