Explicit declaration of Messages handling – 3900.46
Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors
In the past, it was unclear how individual users received messages sent to more than one recipient. Some instructors expected that messages with multiple recipients would be sent as a group message. Others thought that messages with more than one recipient were private, like a blind carbon copy email.
Now when an instructor adds more than one recipient, the interface makes clear how the message is sent: group message or private message. This is a temporary solution. In a future release, instructors will be able to make this choice for themselves.
Image 1. Before – Users were not informed if the message was a group message or private message
Image 2. After– Users are informed when a message is a group message
Image 3. After– Users are informed when each recipient receives their own private message
All Roles:
- With Multiple Recipients. The message is treated as a group message.
- Base Navigation > Messages > + Symbol
- Base Navigation > Courses > Course > Messages > + Symbol
- Base Navigation > Courses > Course > Messages > Message
- Base Navigation > Courses > Course > Roster > User Profile > Message
- Base Navigation > Courses > Course > Message Icon next to Course Faculty
Instructor Roles:
- With Multiple Recipients. The message is treated as a group message.
- Base Navigation > Courses > Course > Course Groups > Elipsis next to Group Set > Edit > Elipsis next to Group > Message group
- Base Navigation > Courses > Course > Assignment > Settings > Groups > Elipsis next to Group > Message group
- Base Navigation > Courses > Course > Test > Settings > Groups > Elipsis next to Group > Message group
- Base Navigation > Courses > Course > Discussion > Settings > Groups > Elipsis next to Group > Message group
- Base Navigation > Courses > Course > Gradebook > Student List View > Elipsis next to Student > Message Student
- Base Navigation > Courses > Course > Gradebook > Student List View > Student > Message
- Base Navigation > Courses > Course > Elipsis associated with a Discussion > View Analytics > Elipsis > Message Non-Participant
- With Multiple Recipients. Each Recipient receives an individual message/copy from the sender:
- Base Navigation > Courses > Course > Elipsis associated with a Discussion > View Analytics > Elipsis > Message # Non-Participants
- Base Navigation > Courses > Course > Gradebook > Settings > View Class Performance > Message Icon
- Base Navigation > Grades > Pie Chart > Messages Icon
For administrators: This feature is available for all Ultra courses. There are no configurations needed.