What versions of Blackboard Learn support Ally?

Blackboard Ally is supported on Learn 9.1 Q2 2017 CU3 and above. It is also available for Learn SaaS in both the Original and Ultra Course Views.

Self-hosted Solaris institutions are not supported.

Can you score content in Blackboard Learn's Content Collection before the content is applied to a course?

Ally scores only the content used in a course. Unused content may skew the Institution Report and is not included.

You can upload content to a hidden folder in a course, if instructors want to make accessibility updates before making it available.

Does Ally scan all content in the content collection?

Ally currently only scans items that are attached in the course itself. This means that the reporting will only include items that can be accessed by the student. It does not include unused content.

Why don't I see Ally Configuration in my Administrator panel?

You need Blackboard Learn SaaS 3700.3.0 or Blackboard Learn Q4 2019 (or higher) to see Ally Configuration in the Administrator panel.

If you are on the right release, Blackboard Learn doesn’t always automatically pick up on this new link when upgrading to this release. If that’s the case, you can toggle the availability of the Ally Building Block to Off and then to On again. At that point, the Ally Configuration link will become available.

If you are on an earlier release, we provide you with instructions on how to access Ally Configuration during set up.

If you still don't have access, submit a request on Behind the Blackboard.