Blackboard Assist (business/government availability)

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

Assist offers your learners one central hub within Blackboard Learn to find and access the services they need to flourish. Previously, Blackboard Assist was not available to clients with business or government licenses. From January 6, 2022 these clients will also have the chance to enable Assist.

Enable Blackboard Assist within Blackboard Learn and you will:  

  • Give learners one place to find vital support services: Blackboard Assist’s prominent placement in Blackboard Learn helps make learners increasingly aware of all connected support resources.
  • Get learners to take advantage of available services: Blackboard Assist’s around-the-clock availability through both the desktop and Blackboard app means that learners can access these support resources whenever and wherever they need them. Featuring services offers an additional way to capture your learners’ attention.  
  • Gain access to Ally File Transformer: Blackboard’s Ally File Transformer helps learners to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.