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Learn SaaS release 3900.37.0

Blackboard Learn SaaS Continuous Delivery v3900.37.0
Release to Test/Stage: Tuesday, 15 March 2022 | Release to Production: Thursday, 21 April 2022
Original Experience
Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.37.0 version included below on this page. Details can also be found on Behind the Blackboard.

Latest release: 3900.37.0-rel.37+c829417 off-cycle release to Production servers on 29 April 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


April 2022 – 3900.37 Release

Educators consider many areas as they design high-quality, engaging courses. This release features improvements for instructors and students around assessment. Other features focus on intuitive and time saving workflows and surfacing data insights.

The April 2022 - 3900.37 release includes several new features.

Instructors:

Instructors and students:

Students:

Administrators:

Return to top of the Release Notes page


One Question at a Time - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Careful assessment design is important. Instructors desire flexibility in question presentation. For example, an instructor may select a one-question-at-a-time presentation so that students:

  • Focus on a single question at a time without feeling overwhelmed by all the questions
  • Enhanced browser performance for student access on older computers
  • Enhanced experience for students in remote areas with poor network connections
  • Have an improved user experience when test taking from a mobile device, where touch scrolling can lead to mistakes

Image 1. Instructor View - Test Settings - Without Display One Question at a Time

Instructor View - Test Settings - Without Display One Question at a Time

Image 2. Instructor View - Test Settings - With Display One Question at a Time

Instructor View - Test Settings - With Display One Question at a Time

Image 3. Student View - Test Question Presentation - Without Display One Question at a Time

Student View - Test Question Presentation - Without Display One Question at a Time

Image 4. Student View - Test Question Presentation - With Display One Question at a Time

Student View - Test Question Presentation - With Display One Question at a Time

Instructors may enable this setting, if desired, from the Test Settings panel. This option also appears in Assignment Settings when the assignment includes questions.

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about the display of one question at a time in assessments

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Display one question at a time shows how an instructor may select a one-question-at-a-time presentation for students and its potential benefits.

Return to April 2022 – 3900.37 Release description


Granular Content Copy within the current Ultra Course - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Course Builders

Course copy is an important feature for building out and updating courses. Instructors desire flexible approaches to support how they design and build courses. To better equip instructors, we have added a way to copy content within a single course. This new workflow supplies a way to duplicate content for quicker course building. Instructors can access the Copy Content menu to search for the current course. From there it is easy to navigate content and select content to copy or duplicate.

Supported content types include:

  • Folders
  • Documents
  • Tests, including group tests
  • Assignments, including group assignments
  • Links to websites
  • SCORM packages
  • Discussions and Journals
  • Learning Modules and individual items within a Learning Module

Image 1. Instructor view - Copy Content from an Ultra course within the Same Ultra Course

Instructor view - Copy Content from an Ultra course within the Same Ultra Course

Image 2. Instructor view - Copy items from within a Learning Module

Instructor view - Copy items from within a Learning Module

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about granular content copy enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Granular content copy enhancements shows how to copy content within a single course.

Return to April 2022 – 3900.37 Release description


Student Feedback Display Controls - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Supporting academic integrity and protecting assessment content is important. Instructors need controls and flexibility for sharing assessment results with students. This new choice allows the instructor to decide when assessment results become available.

If selected, the instructor defines when the student can view their assessment submission:

  • after submitting the assessment,
  • after the instructor posts the individual student's grade for the assessment,
  • after the assessment due date,
  • after the instructor posts all the grades for the assessment, or
  • on a specific date.

When not selected, students cannot view:

  • assessment content such as the title, videos or images, text sections,
  • the assessment questions,
  • answers,
  • automatic feedback, or
  • the additional content section at the end of the assessment.

Scenario examples:

  1. Scenario. An instructor is delivering a high-stakes exam. Students should not be able to return to the exam questions after they submit their answers.

    Image 1. The instructor should de-select "Allow students to view their submission."
    The instructor should de-select "Allow students to view their submission"
    Image 2. The student can view the due date, number of attempts remaining, number of submissions, and the grade.
    The student can view the due date, number of attempts remaining, number of submissions, and the grade
    Image 3. If the student clicks on the submitted attempt link or the grade, the student submission is hidden. But the student can view the overall assessment feedback.
    If the student clicks on the submitted attempt link or the grade, the student submission is hidden. But the student can view the overall assessment feedback
  2. Scenario. Students take an exam asynchronously. The instructor wants students to review the questions, answers, and automated feedback after all grades are posted.

    Image 4. The instructor should select the "After all grades are posted” option.
    The student view reflects the instructor's choice.
    The instructor should select the "After all grades are posted” option
    Image 5. Student view before all grades are posted.
    Student view before all grades are posted
    Image 6. Student view after all grades are posted.
    Student view after all grades are posted

For instructors and administrators: The default setting is that students can view the assessment results after submitting. Deselecting this option hides the student submission view. Other feedback options included in the side panel remain visible. This includes the overall assessment feedback, final grade, and originality report (if applicable).


Watch a video about student feedback display controls for instructors

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Student Feedback Display Controls shows how instructors can decide when assessment results become available for students.

Return to April 2022 – 3900.37 Release description


Prevent Grades from Auto-Posting - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Graders

The option to control if a grade auto-posts supports academic integrity. This new option gives control to the instructor to post grades at the right time. When selected, an assessment grade appears to the student as soon as the attempt is graded. To prevent students from viewing grades, the instructor may de-select this option. This new setting is in the assessment settings and assessment preview panels. The workflow to manually post grades is still the same.

Image 1. "Post assessment grades automatically" setting on the assessment settings panel

Post assessment grades automatically checkbox is shown on the test settings panel

Image 2. Automatic grade posting status indicator on the assessment preview panel

Automatic grade posting status indicator on the assessment preview panel and how to change the status of the grades posting setting

When this setting is de-selected, the instructor will need to manually post grades. Students will see ‘not graded’ in the grade pill until the instructor posts results.

When instructor selects the option to auto post, the post grades button will not appear.

“Post assessment grades automatically” is not selected by default for Assignments. The option is default on for new Tests. When an instructor adds an essay question to a Test, a banner displays when the question is saved. The banner asks the instructor if they want to post grades automatically or manually. The banner includes a link so that the instructor may change the grade posting setting.

Image 3. A new banner warns the instructor that a question that needs manual grading has been added to a test set to auto post grades.

Banner warning for instructors to review and choose grade posting settings when adding a manually graded type of question

The banner alerts the instructor that they have added a question that needs manual grading on a test set to auto post grades.

For instructors and administrators: Behavior for existing Tests and Assignments stays unchanged. Grades of Tests with essay questions or Assignments will not auto post. Tests with auto-graded questions will auto posted.


Watch a video about preventing grades from auto-posting

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Prevent grades from auto-posting shows how instructors can control to post grades at the right time.

Return to April 2022 – 3900.37 Release description


Calculated Numeric Question Type - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students, Course Builders

Robust and diverse questions better support assessment across various disciplines. The calculated numeric question type is important for math and other STEM courses.

This new question type supports the following:

  • Students may enter a number as an answer. The number can be an integer, decimal, or scientific notation. The largest value supported is 16 digits.
  • Instructors may combine text and mathematical formulas in the question.
  • Instructors may define an answer range. The range value can be an integer, decimal, or scientific notation. The largest value supported is 16 digits.
  • The answer field validates only numeric digits.

Image 1. Instructor view of the Calculated Numeric Question Type

Instructor view of the Calculated Numeric Question Type

Image 2. Student view of the Calculated Numeric Question Type

Student view of the Calculated Numeric Question Type

For administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about the Calculated Numeric Question type

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Calculated Numeric Questions shows how to use this new question type within assessments and other student resources.

Return to April 2022 – 3900.37 Release description


Download Assessment Results - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors

Instructors may need to download test results for external analysis and evaluation. External analysis is important for supporting course quality and assessment efforts. Furthermore, institutions often want compiled assessment data for accreditation and program review activities.

With this release, instructors may download assessment results in the Ultra course experience. Instructors may download assessment results from either the gradebook grid or list views.

Image 1. Download Assessment Results option from Gradebook grid view

Download Assessment Results option from Gradebook grid view

Image 2. Download Assessment Results option from Gradebook list view

Download Assessment Results option from Gradebook list view

When downloading results, the following options are available:

  • file type - Excel spreadsheet (.xls) or Comma Separated Value (.csv); the default is .xls
  • format results by student or by question and student; the default is by student
  • download all attempts or only attempts included in the grade calculation. The instructor defines which attempts to include in the grade calculation in the ‘Grade attempts’ settings. The default is to download only attempts used for calculation.

Image 3. Download Results peek panel

Download Assessment Results peek panel

The downloaded report includes the following information:

  • Student name
  • Username
  • Questions
  • Answers
  • Grading status
  • Any content the student may have included with their submission

Image 4. Sample for the result format “Download by student”

Sample for the result format “Download by student”

Image 5. Sample for the result format “Download by student and question”

Sample for the result format “Download by student and question”

The “Download All” option is now named “Download Submissions.”
 

For instructors and administrators: We improved the readability of the downloaded data by removing extraneous HTML tags. This is the same for reports downloaded in the Original Course View and Ultra Course View.

When using anonymous grading the downloaded results exclude student and score details until grades are posted for all students.


Watch a video about how to download assessment results

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Download assessment results shows how to download test and assessment results data.

Return to April 2022 – 3900.37 Release description


Instructor Reporting for Submission Receipts - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Administrators, Instructors, Graders

Learner support is a key part of exemplary course building and instruction. To better enable instructors to support students, we have expanded submission receipt functionality. For each attempt a student makes, the instructor can search for a receipt confirmation number. This helps instructors find student submissions when extra verification is needed. Using this receipt confirmation number, the instructor can find the following information:

  • assessment name
  • assessment grade
  • the number of attempts for an assessment the student who submitted the assessment
  • the size of any file included with the submission; this allows the instructor to insight into what a student has attached for marking
  • submission date and time stamp

This information appears on the peek panel for all submitted attempts.

Image 1. Submission date and time stamp, file size, and submission receipt number for all attempts.

Submission date and time stamp, file size, and submission receipt number for all attempts

The receipt number and size of any attached files appears at the top of the submission view.

Image 2. Submission receipt number, date and time stamp, and file size on the submission view.

Submission receipt number, date and time stamp, and file size on the submission view

For instructors and administrators: This feature is available for all Ultra courses. There are no configurations needed.


Watch a video about submission receipt enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Submission receipt enhancements shows expanded submission receipt functionality for instructors and students.

Return to April 2022 – 3900.37 Release description


Code Snippet - Content Editor Improvements - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Students

Supporting collaboration and assessment across diverse disciplines is important for students and instructors. This includes computing, logic, and math courses where participants discuss programming syntax. Now instructors and students can author and share computer code in the Content Editor using a new Code Snippet tool.

The Content Editor identifies eleven programming syntaxes:

  • Python
  • Java
  • JavaScript
  • Kotlin
  • R
  • PHP
  • Go
  • C
  • Swift
  • C#
  • HTML

Image 1. Code snippet is now featured as a choice from the Text option icon.

Code snippet is now featured as a choice from the Text option icon

The text style menu in the Content Editor has changed from text to an icon. This improves tool spacing for different screen sizes.

For instructors: This feature is included in the Content Editor in all Ultra courses. There are no configurations needed.


Watch a video about code snippets

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Code snippets shows how to author and share computer code in the Content Editor using the new Code Snippet tool.

Return to April 2022 – 3900.37 Release description


Improve the display of and access to the Course Activity Related to Grades Report icon - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View and Original Course View
Impact: Instructors and Students

Instructors gain insight into student performance through the Course Activity Related to Grades report. This helps instructors intervene early, if necessary, to improve student outcomes. Students may use this report to review their performance and compare it to other members of the class.

In the Ultra Course View, the icon to access the report is now always visible to instructors. Students can see their report earlier because we reduced the activity rule. We also made updates to the way the metrics are processed.

This report is also available for Original Course View.

Image 1. Course Activity to Grades Report icon for instructors

Course Activity to Grades Report icon for instructors

Students can always access the "How Am I Doing?" panel from the Course Progress icon on the Grades page. This report is available for both Ultra and Original Course Views.

Image 2. Course Progress icon students select to access the "How Am I Doing?" Panel

Course Progress icon students select to access the "How Am I Doing?" Panel

For instructors and administrators: This feature is available from the Course Progress icon on the Grades page of the Ultra Base Navigation. The charts in these reports are based on data obtained from courses. In Ultra courses, for the Grades chart to appear to instructors and the My Grades chart to appear to students, instructors must set up the course overall grade.

Return to April 2022 – 3900.37 Release description


Enhanced Blackboard Instructor App - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Instructors, Course Builders

Mobile devices are a significant part of our lives. From staying in touch with family and friends across the globe to mobile banking, we expect to do almost anything from our mobile phones. For instructors, the same expectations apply to teaching and learning. The Blackboard Instructor app provides instructors with a way to manage courses on a mobile device. We have made improvements to the app to better meet instructor expectations. These updates include improvements to managing course content, grading, and engaging students. The new app uses Responsive Web Design (RWD) for Ultra courses. RWD ensures consistency and reduces the differences between desktop and mobile experiences.

Instructors will now be able to complete the following tasks using the Blackboard Instructor app:

  • course building - including creating and uploading content
  • grading students work - including updating assessment settings
  • communication - including participation in discussions

The enhanced Blackboard Instructor app is the first in a series of planned improvements to our mobile solutions. Stay tuned for more as we move towards a single unified app experience.

Instructors can navigate the base navigation from within the app. The primary navigation controls display the following:

  • Stream
  • Courses
  • Grades
  • More including View Profile, Organizations, Institution, Tools, Messages, Settings, Feedback, Logout. (Calendar access is available from within an Ultra course)

For instructors and administrators: The enhanced Blackboard Instructor app will be available on April 11, 2022, from the iOS and Android app stores. If you have already downloaded the app then it will be automatically updated if you have this choice enabled on your device or will require a manual update if this choice is not selected.

Image 1. Main Blackboard Instructor App Navigation Menu

Main Blackboard Instructor App Navigation Menu

Image 2. Ultra Course view displaying in Responsive Web Design

Ultra Course view displaying in Responsive Web Design

Branded URLs in Scheduled Notification Emails - 3900.37

Blackboard Learn SaaS, Managed Hosting, Self-Hosted
Ultra Experience
Ultra Course View
Original Experience
Original Course View
Impact: All users

Some institutions use domain branding. Different authentication providers (IdPs) can have an association with a specific domain. When this is the case, notification emails reflect the domain in the URL for each individual user. This functionality supplies support for all authentication types for each individual user. When a user clicks into a notification email, they will authenticate to that domain.

Recently scheduled notifications sent daily had correct URLs in links. This release improves links for emails sent because of a user action (e.g., a user may share a portfolio or send an announcement).

For administrators: No action is necessary. This update is structural only.

Return to April 2022 – 3900.37 Release description


In-product updates and user engagement surveys - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Original Course View
Impact: Administrators, Instructors, Students

To help users understand changes and effectively use new features, we are introducing in-product updates. Product updates are brief mentions of what is new in the Ultra Course View or Original Course View. Product updates will vary by role. For example, instructors will have different updates from students.

Image 1. Example of a product update for an instructor.

Example of a product update for an instructor

We strive to be data-informed to help make our products better. Feedback and input from those who use our products every day is a critical part of this process. User engagement surveys are brief polls launched to a small sample of users. Each survey has its own purpose. For example, a survey might ask users to rate their overall experience of a feature or workflow. A user can easily dismiss a survey and will not see the survey again. Only a small set of users will see the survey. The collected feedback will help us improve the product and prioritize our roadmap. We will share survey results with our clients.

Image 2. Example of a user engagement survey for a student.

Example of a user engagement survey for a student

For instructors and administrators:

  • Product updates and user engagement surveys do not support right to left languages.
  • These new settings apply to Base Navigation and include Original and Ultra courses.
  • Both options are off by default in the April release. In the May release, the options will be on by default. Administrators will be able to opt out if desired.
  • Administrators can define the setting for their institution: Administrator Panel | Configure Ultra Experience.

Image 3. Administrator’s view of Product Updates and User Engagement Surveys set to "on."

Administrator’s view of Product Updates and User Engagement Surveys set to "on."

 

Return to April 2022 – 3900.37 Release description


Improvements to permissions – 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: System and Course Roles with corresponding permissions

There are several areas where permission checks do not work as expected. This results in “You’re not on the list” errors. We are making improvements over several upcoming releases that address permission issues. These improvements will also remove the need for a quick enroll option. In this release, we have corrected the following issues:

Change course availability permissions for non-instructors

Non-instructor users with permissions to change course availability states may have experienced problems:

  • opening a course,
  • setting a course to complete, or
  • setting a course to private.

We have corrected this.


Student preview access for support roles

Some privileged support roles could not access the student preview mode. The permission is “Course/Organization > Student Preview > Access Preview Account.” We have corrected this.

Fixes to role permissions for accommodations

There are four permissions for course and system roles that relate to accommodations. These were not working as expected. We have corrected this. When granting an “edit” permission, administrators should select the associated “view” permission. This ensures the user can access the settings as expected.

  • Course Outline > Course Roster > Accommodations > Edit User's Due Date accommodation
  • Course Outline > Course Roster > Accommodations > Edit User's Time Limit accommodation
  • Course Outline > Course Roster > Accommodations > View User's Due Date accommodation
  • Course Outline > Course Roster > Accommodations > View User's Time Limit accommodation

Return to April 2022 – 3900.37 Release description


Manage Gradebook username display by course role - 3900.37

Blackboard Learn SaaS
Ultra Experience
Ultra Course View
Impact: Course Roles with corresponding permissions

Instructors can see student usernames even when the username display is off for all other users. At some institutions, this can help instructors distinguish between students with similar names. In the past, this permission was only managed by system role. This restriction created too much management burden for administrators. Now administrators can grant the permission to the correct course roles for teaching staff. The permission is “Show username even when hidden from other users.”

For administrators: Please review course role configurations to decide if instructional roles should have this permission.

Return to April 2022 – 3900.37 Release description


Session timeout warning for Original Course View

Blackboard Learn SaaS, Managed Hosting, Self-Hosted
Ultra Experience, Original Experience
Original Course View
Impact: All users

When a user is idle for over three hours the session ends. A user must login again to continue to use Learn. If a user saves a page or selects a button, the session refreshes and stays active for three more hours. There can be times a user is working but considered idle.

This happens because the browser is not sending data to Learn. Some examples are when a user is:

  • authoring a Discussion Board post,
  • authoring an Assignment submission in the text editor in Learn, or
  • creating a Content Item.

With this release, users whose session is ending soon will receive a warning. This warning will appear at least six minutes before the session times out. If the user closes the warning before the session ends, the session will extend for three more hours. This is the primary scenario for this improvement. The goal is to help users who have been authoring for an exceptionally long time not to lose their work.

A user away from the computer for an extended time will receive the warning. Yet the user will not be able to extend their session. When the user closes the warning, they will return to the current page instead of returning to the login page. This allows the user to copy anything authored before it is lost. A user in this situation will redirect to the login page when they select any link or button on the page.

Image 1. Session Expiring Soon warning

Session expiring soon warning modal message

With this release, for a user who was away from their computer for a long time it will be unclear when the warning appeared. Thus, the user will not know if the session renewed or not. We are considering future improvements for session timeout behavior. This release focuses on helping users who have been idle to the server but engaged in authoring content. The goal is to help these users not lose authored content.

 

For administrators: The user warning will appear at least six minutes before the session ends. Users may have more than six minutes to extend their session because the session cleanup process is a grouped background task.

The most common setting for session duration is three hours. Some institutions have configured other durations. This feature will work with these other configurations, and always give users at least six minutes to extend their sessions.

We are planning to make similar improvements to the Ultra Course View.

Return to April 2022 – 3900.37 Release description


API Updates:
Ability to set node administrators via APIs - 3900.37

Blackboard Learn SaaS
Ultra Experience
Original Experience
Impact: All clients and partners

Blackboard Learn clients use institutional hierarchy to distribute management tasks to authorized staff. Using APIs, developers can now manage hierarchy level administrators. This is also beneficial for segmenting access to data in Blackboard Data reporting.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi

Return to April 2022 – 3900.37 Release description


Learn SaaS release 3900.34.0

Blackboard Learn SaaS Continuous Delivery v3900.34.0
Release to Test/Stage: Tuesday, 15 February 2022 | Release to Production: Thursday, 3 March 2022.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.34.0 version included below on this page. Details will also be found on Behind the Blackboard.

Latest release: 3900.34.0-rel.63+d2ece0b to Production servers on 24 March 2022.

Due to the way that our release calendar lines up in March, we will release 3900.34 to production on Thursday, 3 March. It will remain for a week in both Test/Stage and Production environments while version 3900.37.0 is released to Test/Stage on Tuesday, 15 March.
Any changes to version 3900.34 after the initial release to Production will go directly to the Production environment.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


March 2022 – 3900.34 Release

The March 2022 - 3900.34.0 release includes several new features.

Instructors:

Instructors and students:

Students:

Administrators:

Return to top of the Release Notes page


Learning Modules - Forced Sequence and Other Improvements - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View
Impact: Instructors

Learning modules are a helpful tool for arranging content. A learning module provides navigational elements for students. Enforced sequence guides students through the content in the order the instructor defines. We have made a series of improvements to the workflows related to learning modules. These improvements are more intuitive and provide time-saving efficiencies for instructors.

Updated behavior for learning modules:

When an instructor creates a learning module, all settings appear in a peek panel. From the peek panel an instructor can:

  • name the learning module,
  • set the visibility of the learning module for students,
  • add an optional description, and
  • apply forced sequence to the content in the module. Note this option is no longer available on the Release Conditions panel.

New behavior for learning modules:

An instructor can add more content to a learning module with forced sequence applied. This new behavior allows instructors to make modifications to the learning module. This change supports instructors as they guide students towards the desired learning outcomes. For example, results on a formative assessment may show that some concepts need reinforcement. The instructor can add content to the learning module and still control the sequence. If an instructor adds or changes content, a warning notifies the instructor: "Additions and changes in content can make students who already started the module follow a different order."

Figure 1. Before

Learning Modules Forced Sequence for instructors before upgrade

Figure 2. After

Learning Modules Forced Sequence for instructors after the upgrade

For Administrators: These improvements are on by default for all Ultra courses. There are no configurations required.


Watch a video about Learning Modules enhancements

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Learning Modules enhancements shows the latest changes applied to Learn Ultra Learning Modules including forced sequence.

Return to March 2022 – 3900.34 Release description


Automatic grades release for 3rd party tools using LTI Advantage - 3900.34.0

Blackboard Learn SaaS, Learn 9.1 MH/SH
Original & Ultra Experience, Original & Ultra Course Views
Impact: Instructors and Students

We support the latest interoperability standards for adding 3rd-party apps into your courses. We use LTI Advantage from IMS Global. In the past, scores from integrated apps would not auto-post in Ultra Course View. This required instructors to act so students could see their grades.

The specification for LTI Advantage was ambiguous about how to handle grade visibility. We partnered with the IMS organization to update the standard. Now the LTI Advantage / LTI v1.3 tools can define whether grades should auto-post to students.

Updated behavior for tools

  • Ultra Course View: We now default to auto-post grades for LTI Advantage tools. Instructors will not have to remember to post grades. One exception exists when a tool indicates that grades should not post to students.
  • Original Course View: The behavior for LTI Advantage tools remains unchanged. Grades auto-release when the tool sends scores. One exception exists when the Grade Center column is not visible.

New capability for tools

We also now support the ability for an LTI Advantage tool to manage the release of grades. When appropriate, grades auto-post to students. TurnItIn, for example, plans to use this approach in an upcoming release.

  • Ultra Course View: If a tool sets that grades should not auto-post, scores sent to the Learn Gradebook only display to instructors. Instructors can choose to post grades for students, or the tool can auto-release grades later.
  • Original Course View: If a tool sets that grades should not auto-post, scores sent to the Learn Grade Center appear behind a “Needs Grading” status indicator. Students and instructors see that students have submitted work but not the result. When the tool releases grades, all students will see their scores.

The improvements in this release are specific to LTI Advantage/LTI 1.3 tools. Behavior for older LTI 1.1 tools remains unchanged. For older LTI 1.1 tools in Ultra Course View, new scores sent from tools are always auto posted.

For developers and tool providers: LTI Advantage has a new Line Item attribute - gradesReleased. You can specify it in a Deep Linking message or an Assignment and Grades service call. You only need to update your tool if you want to send scores to Learn but release them to students later. The default value for gradesReleased is true if you do not specify the attribute. When set to false, students will not see scores sent to the gradebook. When the attribute is true, students see current scores and future updates. If you use the gradesReleased=false attribute and want to maintain compatibility with Original Course View, you will need to manage the release of grades. Instructors do not have a post action in Original Course View to release grades. Instructors do have the post action in Ultra Course View.

 

Return to March 2022 – 3900.34 Release description


Microsoft OneDrive - Document Linking - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View, Original Experience, Original Course View
Impact: Instructors and Students

We have partnered with Microsoft to create a new LTI integration for OneDrive. Once enabled, this integration can be accessed within the Ultra Course View and the Original Course View. This new intuitive workflow allows instructors to add OneDrive files to:

  • the Course Content area
  • Learning Modules
  • Folders

Document linking for Microsoft OneDrive is important for many reasons.

  • Document linking provides a link to a document instead of duplicate copies of a file in courses. This helps reduce storage space used.
  • Linking allows instructors to edit a single document. All links to the file reflect the most current version of the document. This approach provides greater efficiency and saves the instructor time.
  • The OneDrive integration enables instructors to edit the file from an Ultra course and Original course. This is a time saver for instructors.
  • Instructors access and manage OneDrive storage from within Learn. This provides a centralized and at-your-fingertips location for access and management.
  • Students can access and manage their own OneDrive storage from within Learn. Students can submit content from OneDrive using the rich text editor in Learn. This option provides greater choice and flexibility for content sharing.

The instructor may need to sign into a Microsoft account to view and select files. After adding the OneDrive file, the instructor may rename the file link in the course. The instructor can control the student visibility/availability setting. The instructor can enter full screen to edit the content of the file. When selecting this option, a new browser tab opens, and the file will be editable.

Figure 1. Add a OneDrive file to the Course Content.

Learn Ultra add file by open it from OneDrive using the plus sign menu in the Course Content page
 

Figure 2. Select the OneDrive file.

Learn Ultra add file by open it from OneDrive selecting the file from the OneDrive used
 

Figure 3. To change the name of the file and set visibility, select the file.

Learn Ultra add file by open it from OneDrive and see it in the Course page content list
 

Figure 4. After changing the title and visibility, the instructor can modify the contents of the file by selecting the "Full Screen" option.

Learn Ultra add file by open it from OneDrive and visualizing it within a course
 

Figure 5. The instructor can make edits as desired.

Learn Ultra add file by open it from OneDrive edition options for instructors
 

The student has a read-only view of the file in the course.

Other existing LTI options in the course remain unchanged:

  • Content Market (Ultra)
  • Books and Tools (Ultra)
  • Rich text editor (Ultra and Original)
  • Build Content (Original)
  • Course Tools (Original)

For Administrators: Please register the LTI Tool Provider in the Administrator Panel.


Watch a video about OneDrive documents integration within Learn Ultra

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: OneDrive Integrations shows how to open a document from Microsoft OneDrive within any Learn course content.

Return to March 2022 – 3900.34 Release description


Sticky Test Header - 3900.34.0

Blackboard Learn SaaS
Ultra Experience, Ultra Course View
Impact: Students

Test taking can be a stressful experience. We have designed a new test header to improve the student's testing experience. The new header provides students with key information to inform their test-taking strategy. The new header displays the following helpful information:

  • a progress bar,
  • the number of answered questions out of the total questions in the test or assignment,
  • and time remaining if the instructor has set a time limit.

The header is sticky, meaning that it is always visible as a student navigates the test. This header also appears in assignments that include questions.

Figure 1. Before

Learn Ultra StickyHeader functionality for assessments before upgrade

Figure 2. After

Learn Ultra StickyHeader functionality for assessments after upgrade

For Instructors and Administrators: This feature is on by default for all Ultra courses. There are no configurations required.


Watch a video about the new sticky test header

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Sticky Test Headers shows the new look and permanent position of test headers in Learn Ultra.

Return to March 2022 – 3900.34 Release description


Automatic cleanup of user-created archive and export packages - 3900.34.0

Blackboard Learn SaaS, Learn 9.1 MH/SH
Original and Ultra Experience, Original and Ultra Course Views
Impact: Users with permission to create course packages (Administrators; in some cases, instructors, course builders, and other privileged users)

Export and archive packages within a course will now have auto-delete settings. This automatic cleanup enables institutions to reduce storage space used. The auto-cleanup also allows administrators to control storage growth. This also saves time and reduces frustration for administrators.

In the past, all packages remained in the course until the deletion of the packages or the course. The retention of the course packages resulted in extensive storage usage.

Existing user-generated course packages will be set to expire in 90 days from the 3900.34 upgrade. This gives more time to copy packages to external storage if needed. In the course package list view, the expiry date for these packages will reflect a 90-day expiry. Packages are deleted on the expiry day.

Course packages created after the upgrade to 3900.34 will expire and auto-delete 30 days after the creation date.

We will notify users of this behavior in three ways:

  • When creating the package, the interface informs the user of this time constraint.
  • The notification that a package is ready to download informs the user of the time constraint.
  • In the course package list view for the course, the removal date displays for each package.

This improvement does not change the way administrators delete courses. These changes only apply to the export/archive packages stored within the course. There are no changes to the behavior of automatic archive creation or deletion.

For Administrators: Please leverage your own communication channels to reinforce this change to affected users.

 

Return to March 2022 – 3900.34 Release description


Access automatic archive packages from within courses - 3900.34.0

Blackboard Learn SaaS
Original and Ultra Experience, Original and Ultra Course Views
Impact: Administrators, others to whom admins grant permissions

In SaaS, daily archives are auto created for active courses. Administrators can retrieve lost data from these archives. These archives are available for 30 days. Now privileged users can now access and download archive packages from the course. The daily archives often lessen the need for other users to create their own packages. This change in access reduces storage space used. The access change saves time and reduces frustration for privileged users and administrators.

For Administrators:

  • This permission is not on by default for instructors. Required permission: Course/Organization Control Panel (Packages and Utilities) > Archive Course/Organization, including user passwords
  • Automatic archive packages include highly sensitive personal information for users. If you use the default authentication type in Learn, the package includes an encrypted version of users' passwords. When this is the case, we recommend that you do not enable this feature for instructors.
  • The password values in the Learn database pose no security risk if you use an identity provider (IdP) for authentication (e.g., SAML/LDAP) without fallback to the default Learn authentication.
  • We recommend that you review policies about storing and handling sensitive personal data. These archives contain highly sensitive data. Please ensure it is appropriate to grant users privileges to access these archives.
  • There are no changes to the restore process with this enhancement. Only administrators can retrieve user data through a restore process. We always recommend restoring courses into a non-production environment. This helps to ensure no disruption to current courses/users in production.

 

Return to March 2022 – 3900.34 Release description


API Updates:
Adaptive Release API Support: User Predicate APIs and Group Predicate APIs (Ultra and Original) - 3900.34.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All clients and partners

Instructors value the option to release course content according to various criteria. Using APIs, developers can now manage the release of content by group membership. Added with this release are PUTs endpoints:

  • one that will receive a list with only the userId set
  • one that will receive a list with only the groupId set

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi

 

Return to March 2022 – 3900.34 Release description


Highlight on bug fixes - 3900.34.0

Blackboard Learn SaaS
Ultra Experience and Original Experience

The bug fixes in this Learn release include:

  • Date picker uses the default server time zone rather than the user’s time zone: The date/time selector for course duration on course management pages uses the default server time zone rather than the user’s time zone.

    This applies to course properties management:

    • in the administrator panel
    • in course settings for the Original Course View when instructors have access to course properties
    • To provide greater clarity, we have added a time zone indicator to display the time zone that applies. For example, a Learn environment with a default time set to US Eastern Standard Time (EST) would display UTC –05:00.

    Integration behaviors remain unchanged:

    • course duration times set through REST APIs should use UTC
    • times set through SIS Framework should use server default time.

    Also, users can configure the availability dates with hours precision from the user interface. This configuration does not affect the integrations.

  • Notifications are not created for some users: In the past, because of performance reasons, we omitted notifications for users with 500 or more enrollments. Now if the number of enrollments for a user falls below 500, the notifications resume. Please remember that this process will run only every 24 hours.

  • Unable to change course role in Ultra courses due to "Save" button disabled: Users with the appropriate privileges were unable to save role changes made in other users' profiles. The issue was that the "Save" button was disabled. We have corrected this behavior.

You can view all maintenance items on Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. You can view the 3900.34.0 maintenance issues details on Behind the Blackboard.

 

Return to March 2022 – 3900.34 Release description


Learn SaaS release 3900.32.0

Blackboard Learn SaaS Continuous Delivery v3900.32.0
Release to Test/Stage: Tuesday, 11 January 2022
| Release to Production: Thursday, 10 February 2022.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.32.0 version included below on this page. Details can also be found on Behind the Blackboard.

Latest release: 3900.32.0-rel.35+f6a6242 to Production servers on 17 February 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


February 2022 – 3900.32 Release

The February 2022 - 3900.32.0 release includes several new features.

Instructors:

Instructors and students:

Administrators:

Return to top of the Release Notes page


Prohibit late submissions and new attempts after due date - 3900.32.0

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors, Students

Instructors may set both a due date and a time limit on an assessment. The Ultra experience accepts and marks "late" submissions received after the due date. But depending on the situation, instructors may want to enforce a due date and/or a time limit on an assessment. In some cases, the due date is not a strict deadline, but the time limit is. In other cases, the time limit is less of a concern, but the student must complete the assessment by a specific date. There may be times when enforcement of both the due date and time limit is important.

Robust assessment settings are necessary to support a range of different scenarios. These settings are also important for academic integrity and honesty in courses. Two new assessment settings are now available. These settings give instructors more control over due dates and time limits.

New Settings for Tests and Assignments:

  1. "Prohibit late submissions" - Select this setting to enforce a hard deadline and disallow a late submission. In-progress and saved attempts will auto-submit at the due date. Students will receive a submission receipt via email. Specified accommodations are still honored.
  2. "Prohibit new attempts after due date" - Select this setting to prevent students from beginning a new attempt after the due date.

Note that selecting "Prohibit late submissions" auto-enables "Prohibit new attempts after due date." But an instructor can enable the "Prohibit new attempts after due date" option on its own. This supports a scenario when students should have the full amount of time available on a timed test. In this scenario, we assume that the due date is of less importance. A student can resume any attempt saved before the due date passes. This supports a scenario where the student experiences a disruption during the assessment. Students who submit an attempt after the due date will have their submission marked as late.

If an instructor enables the due date and/or time limit, students see these details. These details appear in the Details & Information section for the assessment.

 

Scenario examples – 1-hour timed test due today at 6:00 PM

Scenario 1 – "Prohibit late submissions" enabled:

Instructor settings:

Instructor detail view of Prohibit late submissions and new attempts after due date settings

Student view:

Student view of Prohibit late submissions and new attempts after due date settings

When starting a 1-hour timed test less than 1-hour before the due date:

Student view of a warning message when there is less than one hour to complete a test
Student view of Prohibit late submissions and new attempts after due date when there's less than one hour left
Student view of the timer running when there is less than one hour to complete a test
  • Students starting an attempt before 5:00 PM today will have the full 1-hour time limit available.
  • Students starting an attempt after 5:00 PM today will not have the full 1-hour time limit available to them. For example, a student who starts the test at 5:15 PM will only have 45 minutes available.
  • Attempts not submitted before the 6:00 PM deadline will auto-submit at the due date.
  • No new attempts can begin after the 6:00 PM deadline.
  • Students with accommodations can continue working past the due date. Their attempt will not be auto-submitted.

Scenario 2 - "Prohibit new attempts after due date" enabled on its own:

Instructor settings:

Instructor detail view of Prohibit late submissions and new attempts after due date settings

Student view if the due date has passed:

Student view of Prohibit late submissions and new attempts after due date when due date has passed
  • Students starting an attempt before 5:59 PM today will have the full 1-hour time limit available.
  • Students who submit an attempt after 6:00 PM today will have their submission marked as late.
  • No new attempts can begin after the 6:00 PM.
  • Students with accommodations can continue working past the due date. Their attempt will not be auto-submitted.

 

Limitations:

"Prohibit late submissions" does not work in combination with:

  • Peer review
  • Group submissions
  • Offline submissions
  • LTI tools

"Prohibit new attempts after due date" setting enabled on its own does not work with:

  • Peer review
  • Offline submissions
  • LTI tools

Return to February 2022 – 3900.32 Release description


Pronunciation display and recording - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience (pronunciation description only)
Impact: All users

When enabled, all users can add text guidance and an audio recording of their name to their user profile. Users can use the text guidance to describe the pronunciation of their names for other users. Users can record the pronunciation of their name. The recording tool counts down to when the recording begins. The recording may be up to 20 seconds long.

If enabled, text guidance and audio recordings appear with pronouns in these locations:

Assessments

  • Group Assessments
    • A user can see group pronunciation information in the overview panel.
    • A user can see group members’ pronunciation information while taking the assessment.
  • Peer Review
    • A user entitled to see peer reviewers’ names can see their pronunciation information. This information displays above their feedback when viewing a student’s attempt.

Course Roster

  • Roster
    • Users can see other users’ pronunciation information in the course roster view.
  • User Management
    • A user can see pronunciation information when searching for users to enroll.
    • A user can see a user’s pronunciation information when editing users in the course roster.
    • A user can see a user’s pronunciation information when editing their accommodations.

Communication Tools

  • Discussions
    • Users can see other users’ pronunciation information with their responses.
  • Messages
    • Users can see other users’ pronunciation information when searching for message recipients.
    • Users can see other users’ pronunciation information in the message panel.

Gradebook

  • Instructors and graders can see users’ pronunciation information in the grid view.
  • Students can see their own pronunciation information when viewing their own grades.

Groups

  • A user can see the pronunciation information of users in a group.
  • Instructors can see the pronunciation information of students in the group management view.

User profile

  • A user can see their own pronunciation information in their profile page.
  • A user can see their own pronunciation information when editing their profile.
Before and after image. On the right, the name pronunciation option is now available in the basic information panel for all users

System administrators should configure this feature. Define preferences from the Customize User Information option in the Users section. Enabling the audio recording option also enables the textual pronunciation description. We have designed this rule for accessibility reasons. You may choose to manage the pronunciation description field through data integration.

 

Providing this functionality to all users is important to us. We will complete this feature work for other experiences in an upcoming release.

Base Navigation and Original Course View:

For now, if enabled, users can create audio recordings of their name pronunciation. Users may also add a pronunciation description. The pronunciation description appears to users who have privileges to edit others’ profiles. The information will not appear to students in courses.

Original Experience and Learn 9.1:

For now, administrators can enable a text field for pronunciation description. Users may add a pronunciation description. The pronunciation description displays to those with privileges to edit other users’ profiles. Pronunciation information will not display to students in courses.

Known issue in Safari browser:

There is a known issue creating or playing pronunciation recordings in Safari. The issue is because of a mismatch of compression codecs that Safari supports. Safari users will receive warnings about the issue in the interface.

Return to February 2022 – 3900.32 Release description


Granular Course Copy - Copy from Original - 3900.32.0

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors

Instructors now have the option to copy content from Original courses to an Ultra course. This enhancement to course copy provides efficiencies and greater flexibility for reusing content. This will save time and reduce frustration when building a course.

The course copy procedure and process remain the same. The Copy Content menu now includes both Original and Ultra courses. Instructors may choose to copy all or select content. If the system encounters a problem with content copy an error report will appear. The details will provide more information about why the content failed to copy.

Supported content types are as follows:

  • folders
  • documents
  • tests, including group tests
  • assignments, including group assignments
  • links to websites
  • SCORM packages
  • discussions and journals

More detailed information on supported content types is available.

Granular content copy from Original now allows selection of individual files

Return to February 2022 – 3900.32 Release description


Branded URLs in Scheduled Notification Emails - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All Users

Some institutions use domain branding. Different authentication providers (IdPs) have an association with a specific domain. When this is the case, notification emails reflect the domain in the URL for each individual user. This functionality provides support for all authentication types for each individual user. When a user clicks into a notification email, they will now authenticate to that domain.

System administrations do not need to take any action. This update is structural only. Changes apply only to emails sent per the notification settings that each user has made.

Return to February 2022 – 3900.32 Release description


Other improvements - 3900.32.0

Force Completion changes to better support Multiple Attempt Tests

Blackboard Learn SaaS, Learn 9.1
Original Experience
Impact: Instructors, Students

In Original Course View, enabling Force Completion on a test or survey has new behaviors. The Force Completion option now requires a time limit and automatic submission. We made this change to enforce the submission of incomplete or abandoned attempts. This change is important so that instructors can access and grade these attempts. Instructors may also create a multiple attempt assessment with the Force Completion option. This change ensures that students can now start new attempts in this scenario.

 

Gender Field update: Other

Learn SaaS, Learn 9.1
Ultra Experience and Original Experience
Impact: All users

We have updated the gender field to include a new parameter for "other." This change is important as we strive to focus on diversity, equity, and inclusion in Learn. As part of this work, we have updated REST APIs and SIS Frameworks to map a value of "X" to "other." As a categorical field, gender is primarily important for institutional reporting. The gender field is an option for inclusion in two Learn reports:

  • Enterprise Surveys
  • Outcomes reports

Note for Administrators: We recommend that administrators do not enable the gender field. Instead, enable the pronouns option for personal expression in teaching and learning. Pronouns provide a more valuable option for self-expression when interacting with course members.

 

Text on Page update: Exceptions setting consistency

Blackboard Learn SaaS
Ultra Experience
Impact: Instructors

In the Assessment view list, the descriptive text reads "Edit settings." In the Submission view, the descriptive text reads "Exceptions." We updated both texts, which now read "Add or edit exceptions." This change provides a more consistent experience and improves clarity. We also changed the title of the peek panel. The title was "Edit Submission Settings" but is now "User or Group Exceptions."

Exceptions Setting Consistency

Content Editor improvements for Original Course View

Blackboard Learn SaaS, Learn 9.1
Original Experience, Original Course View
Impact: Instructors, Students

  • Pasting from Google Docs now gives an option to keep styling or simplify the HTML.
  • Users can move the spellchecker window so that it does not cover the text the user is checking for errors.
  • Missing icons for table row and column cut/copy/paste will now appear.

Return to February 2022 – 3900.32 Release description


API updates: Adaptive/Conditional Release API Support - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience
Impact: All clients and partners

Instructors value the option to release course content according to various criteria. Using APIs, developers can now manage the release of content by group membership.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi

Return to February 2022 – 3900.32 Release description


Highlight on bug fixes - 3900.32.0

Blackboard Learn SaaS
Ultra Experience and Original Experience

The bug fixes in this Learn release include:

  • Future courses shown as "ended" to students: When a student tried to access a course that began on a future date, the student received this error:
        "This course has ended. You can no longer access this course."
    This message is now updated to provide clearer information.
        "You can't access this course right now. Your instructor will allow access when the course is ready."
  • Students received error when trying to access group assessment:
    When a student tried to access a group assessment, the student received this error:
        "Oops! Something went wrong. Please reload the page."
    We corrected this error. Students can now access the group assignment as expected.
  • Incorrect submission date on assignment submission receipt:
    The assignment submission receipt included the timestamp when the student started the attempt. The timestamp now shows the time/date the student submitted the attempt.
  • Feedback was not saved if the instructor did not click save before updating and saving the grade:
    Feedback was not saved if the instructor did not click save before updating and saving the grade. This problem occurred only in Ultra courses. We have corrected this error. Both the grade and feedback save as expected.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.32.0 maintenance issues on Behind the Blackboard.

Return to February 2022 – 3900.32 Release description


Learn SaaS release 3900.30.0

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Release to Test/Stage: Tuesday, 7 December 2021
| Release to Production: Thursday, 6 January 2022.
Original Experience, Ultra Experience

For full feature details please see the corresponding notes for the Learn 3900.30 version included below on this page. Details can be found on Behind the Blackboard.

Latest release: 3900.30.0-rel.39+97a2be2 to Production servers on 24 of January 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


Bb Annotations: Save preferences / Settings 

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Experience, Ultra Course View, Original Course View, Original Experience

For this improvement, we constantly work with our partners to align the product functionality with the pillars of efficiency and pedagogy, now we are pleased to present this update for Bb Annotate tool, available for both Original and Ultra Courses which is built around the common and really used workflow: the grading process.

Since the initial deployment of Bb Annotate, we have identified that saving preferences is a great need for instructors and grading roles, avoiding the need to reset common preferences when switching from submission to submission. For this release, we will be able to go through the inline grading process in the Course, saving common preferences for Annotation tools, and having the possibility to save custom Stamps to add to the submissions, these new functionalities are user-defined, which means that user preferences and custom stamps will persist through all courses.

With this release, we help our instructors and grader roles to improve their productivity, decreasing work time in a “do it once and then forget” way and encouraging the use of the application as a preferred tool for feedback.

Enhancement is going to be out in January, the exact date may differ from the release update and even be different across regions. This improvement will be released to client Production environments with the 3900.30.0 release.


Learn SaaS release 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0
Release to Test/Stage: Tuesday, 16 November 2021 
| Release to Production: Thursday, 2 December 2021.
Original Experience, Ultra Experience

For full feature details please review the corresponding notes for the Learn 3900.28.0 version included below on this page.

Last release: 3900.28.0-rel.22+1a80aa0 to Production servers on 16 December 2021. Replaced by version 3900.30.0 on Production on 6 January 2022.

For more information on updates and bug fixes, please visit Behind the Blackboard.

 


Assist disclaimers for third-party tools

Blackboard Learn SaaS Continuous Delivery v3900.30.0 | Release to Test/Stage and Production 6 January 2022
Original Experience, Ultra Experience

The Assist updates are micro-service changes that will affect all Test/Stage and Production instances on the same day. On this first launch for a third-party tool, as a user, you'll see and need to accept a legal disclaimer anywhere Assist is used. You can set later not to see the disclaimer again for each tool.


Ally File Transformer in Blackboard Assist (global availability)

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

The Ally File Transformer helps students to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences. Ally File Transformer, as a free part of Blackboard Assist, is available by default but can be turned off.

  • Available at no cost with Blackboard Assist enabled. An Ally license is not required.
  • It converts files to alternative, more accessible formats including HTML, ePub, electronic braille, audio, BeeLine reader and to a PDF that’s undergone optical character recognition (OCR).
  • For institutions licensing Ally, the Ally File Transformer allows students to convert their own files or files they've found via research or project work.
  • The Ally File Transformer comes automatically with Blackboard Assist. There is an option to turn it off, if preferred, in the Administrator Panel > Partner Cloud Settings.

Previously available for North American higher education clients, the Ally File Transformer will now be available with Blackboard Assist for clients globally on January 6. Blackboard Assist is available for all Learn SaaS clients except for US K12.

Ally file transformer brief explanation

Blackboard Assist (business/government availability)

Blackboard Learn SaaS Continuous Delivery v3900.30.0
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

Assist offers your learners one central hub within Blackboard Learn to find and access the services they need to flourish. Previously, Blackboard Assist was not available to clients with business or government licenses. From January 6, 2022 these clients will also have the chance to enable Assist.

Enable Blackboard Assist within Blackboard Learn and you will:  

  • Give learners one place to find vital support services: Blackboard Assist’s prominent placement in Blackboard Learn helps make learners increasingly aware of all connected support resources.
  • Get learners to take advantage of available services: Blackboard Assist’s around-the-clock availability through both the desktop and Blackboard app means that learners can access these support resources whenever and wherever they need them. Featuring services offers an additional way to capture your learners’ attention.  
  • Gain access to Ally File Transformer: Blackboard’s Ally File Transformer helps learners to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

Bb Annotations - Save preferences and settings: Delay for release to client Production environments

Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
Ultra Experience, Ultra Course View, Original Course View, Original Experience

As part of our commitment to release quality, and transparency to our users, we’re delaying the Bb Annotations: Save preferences and settings release previously scheduled in tandem with version 3900.28.0 on December 2, 2021. This will now be included in the 3900.30.0 release to client Production sites on January 6, 2022.


Learn SaaS release 3900.28.0: Update to client Test/Stage environments

We're releasing an updated version of 3900.28.0 (full release number 3900.28.0-rel.11+732fc84) to client Test/Stage servers on Tuesday, November 30, 2021.

Updates in this release include:

  • In the Original and Ultra Experiences, the way the system handles an error produced while a document is uploaded again to the Annotation server, changed. Now the Annotation server provides a flag to let the system know when to upload a document again.
  • In the Original Experience, when students tried to submit files in a group assessment, they got a UI red ribbon error reading “Failed to submit", but they could see the successfully submitted file after refreshing. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Production environments

We're releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.27+c56b21e) to client Production servers on Thursday, November 25, 2021.

Updates in this release include:

  • In the Ultra Experience, the announcements page wasn't loading in specific cases where announcements contained tables. The logic replacing tables for the text ‘Table with contents’ in the announcement's preview was causing an error and affected the whole announcements panel. We've fixed the issue.
  • In the Original Experience, when students tried to submit files in a group assessment, they got a UI red ribbon error reading 'Failed to submit', but they could see the submitted file after refreshing. We've fixed the issue.

Learn SaaS release 3900.28.0: Update to client Test/Stage environments

We're releasing an updated version of 3900.28.0 (full release number 3900.28.0-rel.8+671a810) to client Test/Stage servers on Tuesday, November 23, 2021.

Updates in this release include:

  • In the Ultra Experience, administrators who had access to all courses but weren't enrolled in a course weren't allowed to open or edit that course's banner. We fixed the issue and now, administrators can edit the course banner in any course, even if they aren't enrolled in it.
  • In the Ultra Experience, the Course Faculty list feature has changed based on client feedback:
    • When a system admin has set course messages to read-only, message links will no longer be displayed by instructor names for students.
    • Also, the Faculty list will only show the teaching roles of instructor, facilitator, and any custom role with “Treat Users with this Role like Instructor” set true. It'll now exclude other non-teaching roles such as course builder or grader.
  • In the Ultra Experience, the accommodations functionality was merged in release 3900.28.0, but the translation of its corresponding strings wasn't. We've fixed the issue and completed the string translation in the latest version.
  • In the Ultra Experience, the announcements page wasn't loading in specific cases where announcements contained tables. The logic replacing tables for the text ‘Table with contents’ in the announcement's preview was causing an error and affected the whole announcements panel. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Production environments

We're releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.24+b3048ed) to client Production servers on Thursday, November 18, 2021.

Updates in this release include:

  • In the Ultra Experience, the Course Faculty list feature has changed based on client feedback:
    • When a system admin has set course messages to read-only, message links will no longer be displayed by instructor names for students.
    • Also, the Faculty list will only show the teaching roles of instructor, facilitator, and any custom role with “Treat Users with this Role like Instructor” set true. It'll now exclude other non-teaching roles such as course builder or grader.
  • In the Ultra Experience, administrators who had access to all courses but weren't enrolled in a course, couldn't open or edit that course's banner. We fixed the issue and now, administrators can edit the course banner in any course, even if they aren't enrolled in it.

Learn SaaS release 3900.28.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Original Experience, Ultra Experience

We're releasing a new Learn version 3900.28.0 (full release number 3900.28.0-rel.5+d4503d3) to client Test/Stage servers on Tuesday, November 16, 2021. The details on new features and updates will be published in the corresponding individual feature release notes.


Point-based and point-range rubrics - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience

We are excited to add point-based and point-range rubrics to Learn Ultra courses. Point-based and point-range rubrics provide instructors the flexibility that is expected for a variety of grading procedures and use cases. Instructors may customize rubrics with different point scales to support various pedagogical approaches and instructional practices. Likewise, faculty may opt to use decimals, organize columns with points or points ranges ascending or descending, and utilize total points that sum up to 99,999.00.

With this addition, we continue to expand the capabilities of Learn Ultra and make the transition from Original Course View to Ultra Course View seamless. We've been careful to design point-based rubrics so that those created in Original courses migrate to Ultra as part of a course conversion. The December 2021 release of these improvements is perfect timing for instructors to take advantage of these new rubric features in their winter and spring 2022 classes!

Points based rubrics example
Point range rubrics example

 


Accommodations: Support more granular control - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

We have frequently heard from our clients that instructors need greater granularity of control for specifying any extra time a student may need on timed assessments. The next phase for Accommodations includes the option for faculty to set the percentage of extra time for those students who need more time to complete a timed assessment.

When adding a time limit accommodation, faculty may specify any percentage of extra time that is needed to honor a time limit accommodation. This change provides greater flexibility to the instructor supporting both the students’ needs and the instructor’s assessment strategy.

Accommodations granularity settings using time percentages successful example
Accommodations granularity settings showing an error example with an invalid value

Ultra course banner: Image description - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

Visual components of courses are helpful for aesthetic and identification purposes. To ensure that all visual elements are accessible, we are building on recent improvements to the Ultra Course banner. In this release, we have added the option for instructors to include an image description when uploading a banner image in the course. Faculty may also add an image description to existing course banner images. We are also providing greater control for instructors to mark images as decorative whenever images are not primary content. Providing visually appealing courses that adhere to accessibility best practices and standards is truly key to engaging all students and ensuring an equitable learning experience.

Set the image description for course banner image

Both Original and Ultra courses include the option to add an image description to the course cards from the Courses page on the Ultra Base navigation.

 


Set visibility for group sets - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

Adding to the current functionality of Group Sets, the next phase of our work on course groups provides faculty an option to change the visibility for custom or randomly created group sets. A new choice to hide course groups from the students’ view gives instructors the option to use groups to discretely organize students based on their performance, interests, adopted knowledge, and other criteria.

Instructors hide or show groupsets to students while they create them in the gradebook

Instructors may also change the visibility option preferred for each group set from the course groups page when creating a group set.

Group set visibility status can be seen under the groupset's name in the Gradebook

Instructors can see the visibility status of group sets when applying filters in the Gradebook grid view, setting up conditional release, and associating a group set to content such as an assessment or discussion.

To ensure that faculty maintain the appropriate interaction among students, the self-enrollment option will be automatically set as disabled when any course group’s visibility is set to “hidden from students”. And content association will always be possible when course group’s visibility is available to students.

For a few users, visibility settings of current hidden group sets in Ultra may not match the specifications explained above. If you note any inconsistencies in your Learn visibility configuration, please contact Client Support. We've got your back.


File upload size limit (Original Course View) - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Original Course View

Setting limits on users’ uploads helps institutions contain storage utilization, maintain institutional policies, and encourage use of resources better suited to online use or limited bandwidth. This release includes the following capabilities:

  • Administrators can set a file size limit in megabytes for all files uploaded into courses. This restriction is applied to uploads in the Original Course View. This is configured in Administrator Panel > System Configuration.
  • Administrators can optionally configure recommended alternative storage locations that will appear in warning messages when the file limit is surpassed, directing users to more appropriate services the institution licenses, supports, or recommends.
  • In Original courses, users who attempt to upload files that are larger than the specified restriction will receive a warning, indicating the filenames of files that were rejected. When adding multiple files at once, each file is considered individually and accepted or rejected based on their individual sizes.
  • The file size limit isn’t applied when uploading course import or SCORM packages.
  • Blackboard mobile apps have an existing file size limit for both Original and Ultra courses that is set to 250MB. That is unchanged with this release.

In a future release, the configured file size limit will also be applied to Ultra Course View.


Force completion and timer - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Original Course View

To ensure a secure testing environment and to support academic honesty and integrity, we have made an important update to the behavior of Force Completion to solve a specific issue found with core student assessments. Prior to 3900.28, the timer and force complete options were not strictly linked such that the Force Completion flow was triggered when a student accessed an in-progress test attempt. To both improve the workflow and resolve an outstanding issue, beginning with the 3900.28 release, we have linked the Timer option and Force Completion capabilities. This change now incorporates 2 updates:

  • If the student attempts to open an in-progress test in a second window a message opens and informs the student that the assessment is already in progress and there is no option to continue or reopen the same test.
  • The status of the test in the primary window remains unchanged and continues to progress until the time limit expires and the test auto-submits.

This change impacts only Original course assessments. Third-party remote proctoring solutions are not impacted. The Timer can still be used without Force Completion.


Microsoft Teams integration

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View

We are excited to announce continued improvements to the Microsoft Teams classes integration, which demonstrates our commitment to providing best-in-class tools and technologies for the Ultra Course View. This release includes the following capabilities:

  • When an Administrator disables the integration, only an Administrator can re-enablement the integration on a course-by-course basis. This option is only possible when the integration has been re-enabled by the Administrator on the Learn instance. 
  • When the course is marked as completed or the integrations are disabled, any Teams synched with the course will be put into archive status and the synch will be stopped. If the course is re-opened or re-enabled, the course changes will resynch with the archived Team and that Team will be reactivated.  

API updates - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Experience, Ultra Course View, Original Experience

We’ve made some noteworthy API updates:

  • Ultra Discussion APIs: Management of discussion topics/posts (Ultra only). We’ve made some noteworthy API updates, including the management (creating, updating, deleting and grading) of discussion posts in Ultra course.
  • Adaptive Release API Support: PATCHs, PUTs and DELETEs for Rule APIs and Rule Criteria APIs (Ultra and Original). We’ve made some noteworthy API updates, including: the ability to manage the release or visibility of a course content based on timing or student success criteria.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.28.0

Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021
Ultra Course View, Ultra Experience, Original Experience

The bug fixes in this Learn release include:

  • Issues with Discussion board and Discussion analysis: Discussion analysis showed no information and the Discussion board visible/hidden menu was too small to use. These issues have been fixed and the UI now behaves as expected, and allows for better working space.

  • Student assessment answers show "None given" and "saved question 0 multiple times": The access log for assessments displayed confusing and inaccurate messages. The log now displays messages as expected.

  • Issues with special characters causing erratic behavior: The platform was having issues interpreting some characters,  causing special characters to appear in the subject of Original course messages in the global navigation updates, and the “What's New” Module. It also caused inadvertent posting of an announcement and emails sent to users to fail when an ampersand was in the course name. This behavior has been fixed and now works as expected.

  • Student preview does not work properly on Ultra courses: The 'Reset preview' text box was shown in white over white, which made the message invisible unless the user highlighted it. Also, selecting the 'Reset' button didn't reset the actual coursework for the student preview user. These issues have been fixed by changing the color of the text and correcting the behavior of the 'Reset' button.

  • Adding LTI option to the questions feedback: To give instructors more tools for providing feedback on student evaluations, the present development makes the LTIs available in the question feedback RTE. The following plugins were enabled in the automatic feedback editor: LTI content, YouTube inserts and Cloud files access.

  • Spacing issues on Ultra documents - Course restore: The line spacing between a heading and paragraphs was affecting legibility. After resolving the spacing issues for courses that are currently in the database, the issue remained for course documents that were restored in Ultra. The space issue was adjusted and corrected for courses that weren't in the database when the upgrader was executed.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.28.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.26.0: Release to client Production environments

We released an updated version of 3900.26.0 (full release number 3900.26.0-rel.22+4fb8410) to client Production servers on Saturday, November 13, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Experience, some content in the tables wasn't appearing correctly. We've fixed the issue.
  • In the Ultra Experience, instructors couldn't edit the fill in the blank questions after submitted by students. We've fixed the issue.
  • In the Ultra Course View, the entire discussion UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience

We’re releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.22+4fb8410) to client Production servers on Thursday, November 11, 2021.

Updates in this release include:

  • In the Ultra Course View, when grading discussion boards, the entire discussion thread wasn't appearing. We've fixed the issue (2).
  • In the Ultra Experience, assessments weren't submitted after students selected 'Submit', cancelling altogether the submission prompt. We've fixed the issue (2).
  • In the Ultra Experience, multiple options for matching questions weren't supported with voiceOver for IOS phones, and gestures didn't allow a correct interaction with controls or inputs, affecting the experience for IOS users who had voiceOver enabled and tried to select an answer in an exam or quiz. We've fixed the issue (1).
  • In the Original and Ultra experiences, In a multi node environment, when the administrator changed the Safe HTML policy, it wasn't reflected in the other nodes of the application. We've fixed the issue and now, the Safe HTML policy updated will reflect in all nodes across the application immediately(1).
  • In the Original Experience, after the latest upgrade on November 4, multiple sites in the APAC, US Central, US Mountain, and US Pacific regions experienced periods of unresponsiveness or degradation, due to a database index that wasn't recreated as part of the 3900.26 upgrade. We've fixed the issue.

For client sites already on 3900.26.0 before November 11 release:
(1) These fixes were deployed on November 4.
(2) These fixes were deployed on November 8. 


Learn SaaS releases 3900.26.0 and 3900.28.0: Update on release to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Blackboard Learn SaaS Continuous Delivery v3900.28.0 | Release to Production 2 December 2021

Ultra Experience, Original Experience

Due to a critical issue reported in discussion forums during the latest release, we’re performing an unscheduled update today, Monday 8 November, 2021, to the Blackboard Learn SaaS 3900.26.0 release (full release number 3900.26.0-rel.18+de6a634) to client Production environments in APAC and US Pacific, Mountain, and Central time zones. This update will only apply to production sites which have already been upgraded to 3900.26.0, and won't impact Europe or US Eastern time zones.

The issue addressed in this release is:

  • In the Ultra Course View, when grading discussion boards, the entire discussion thread wasn't appearing. We've fixed the issue.

As a result of the delay completing the full roll-out of 3900.26.0 to production environments, we will postpone the Blackboard Learn SaaS 3900.28.0 release to client Test/Stage servers, previously scheduled for Tuesday, November 9, 2021, to Tuesday, November 16, 2021. This new release date aligns with our usual pattern. 

The release schedule has been updated to reflect this latter change.


Learn SaaS release 3900.26.0: Release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience

We’re releasing an updated version of 3900.26.0 (full release number 3900.26.0-rel.15+621c3b2) to client Production servers on Thursday, November 4, 2021.

Updates in this release include:

  • In the Ultra Experience, multiple options for matching questions weren't supported with voiceOver for IOS phones, and gestures didn't allow a correct interaction with controls or inputs, affecting the experience for IOS users who had voiceOver enabled and tried to select an answer in an exam or quiz. We've fixed the issue.
  • In the Original and Ultra experiences, In a multi node environment, when the administrator changed the Safe HTML policy, it wasn't reflected in the other nodes of the application. We've fixed the issue and now, the Safe HTML policy updated will be reflected in all nodes across the application immediately.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.13+180c3aa) to client Test/Stage servers on Tuesday, November 2, 2021.

Updates in this release include:

  • In the Ultra Course View, the Ultra Extension Framework hover events weren't triggered for the new course menu. We've added the analytics hover event for Eesysoft on the new course menu links, and we've fixed the issue.
  • In the Ultra Course View, the Enable/Disable feature, and the Save and Submit buttons weren't behaving properly for assessments that have text questions only. The assessments were enabled in the presence of an answer, but couldn't be disabled when the answer was removed. We've fixed the issue.
  • In the Ultra Experience, the feature flag progress tracking was removed without making available the toggle for administrators. When announced in the Community site some users requested to recover the feature flag toggle while the administrator flow is completed, and we listened. We've fixed the issue.
  • In the Original and Ultra Experiences, whenever a tab was loaded, individual records for all modules on the accessed page were logged. While on Ultra the impact was negligible, on the Original Experience this could account for between 25% to 75% of data, slowing down the execution of reports for more relevant details. We've fixed the issue.
  • In the Original and Ultra Experiences, some clients were still experiencing overlapping issues on Wiris math formulas after the latest fix we provided. The Stix font family wasn't used when the overlapping happened. We've fixed the issue for formulas created from this point onwards. Formulas created before this fix need to be modified again manually, using the Wiris editor.
  • In the Original Experience, in the Administrator Panel's Tools and Utilities section, there was a generic label with a broken link. We’ve fixed the issue.
  • In the Original Experience, when the Learn version was being upgraded on Windows servers, the script that completed the process generated an execution error. We've fixed the issue, and made sure the upgrading process now finishes successfully.
  • In the Original Experience, when admins copied a course with embedded LTI links within the Rich Text Editor to a new or existing course, those links broke. They were still pointing back to the old course where users of the new course didn't have permissions. We've definitely fixed the issue for both links and embedded LTI calls, but the LTI links in the Original editor created before this release won't copy correctly. They'll have to be recreated.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Tuesday, October 26, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, students' usernames were not displayed after due date accommodation was enabled for groups, the roster or the discussions page. We've fixed the issue.

Learn SaaS release 3900.23.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.27+bf491df) to client Production servers on Thursday, October 21, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, the entire discussions UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Tuesday, October 19, 2021. Please note that the build number remains the same as last week.

Updates in this release include:

  • In the Ultra Course View, the entire discussions UI was freezing if a user had a lot of enrollments. We've fixed the issue.

Learn SaaS release 3900.26.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We're releasing a new Learn version 3900.26.0 (full release number 3900.26.0-rel.2+6bc051d) to client Test/Stage servers on Wednesday, October 13, 2021. The details on new features and updates will be published in the corresponding individual feature release notes.


Set and display pronouns in Ultra Course View - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

As part of planned diversity, equity, and inclusion improvements, this release gives institutions the option to allow users to express to others their personal pronouns. This fosters greater respect between students and with faculty engaging online by letting others know how best to refer to them in their group activities and discussions.

Included in this release:

  • Administrators can opt-in to allow use of the new pronoun field.
  • Administrators can set the pronoun values users will be able to select, allowing conformance with institutional standards, policy, and culture.
  • Administrators can allow users to request additional pronouns to be added to the approved list.
  • When allowed, users can select one or more pronoun values to display to others.
  • Users in Ultra Course View courses can see the pronouns populated by others in the class.
  • Data integration supports populating pronoun values for users through REST, flat file, XML, LIS, and IMS Enterprise methods.

A future release will allow for the display of pronouns in Original Course View courses. User self-selection of pronouns will require that Base Navigation is enabled. When using Original Experience (Base Navigation is not enabled), only data population through data integration will be supported.


Ultra: Course Overview M2 – Banner - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We have frequently heard from clients about a desire to include additional visuals into Ultra Course View, for both aesthetic and identification purposes. As a next phase in our work to improve overall navigation and an intuitive course experience, the course card image from base navigation can now be used as a course banner in Ultra courses.

When adding a new course image, instructors can opt to make it visible within the course and are able to easily crop the image to the preferred size and zoom in or out on the uploaded image to select the part they want to focus on. This change also makes it easier for instructors to add a course schedule and for students to identify course faculty members and class meeting days, times, and location.

Providing a visually appealing course, images consistent with Base Navigation, and easy-to-locate course details, is key to engagement and the overall student experience.

Ultra Course Overview image with new top banner included

 


Ultra Rich Text Editor Improvements: Tables. New options available when using tables - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We recently released the tables function in the Ultra rich text editor. In this release, we are pleased to share that additional formatting options are now available when using tables.

  • Text Style
  • Alignment options
  • List Attachment
  • Insert content

These options provide greater flexibility for faculty and students, especially in disciplines where the presentation and formatting of data is particularly important.

Table showing different text style, alignment options, list attachment, and content insertion within a it

Microsoft Teams integration - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

Blackboard is excited to announce continued improvements to the recently released Microsoft Teams classes integration, solidifying our commitment to providing best-in-class tools and technologies for the Ultra Course View.

To ensure consistency of data processing and to reduce potential synchronization issues between Learn Ultra course view and an institutions Microsoft Tenant, at initial launch in August, Blackboard introduced a new Institutional email field within the Student Information System framework. This was specifically for cloud providers such as Microsoft who use email as their primary user identifier. This was made available for all SIS integration types.

This release includes the following capabilities:

  • The ability to allow courses to be Archived and Restored but keeping all institution emails intact. This is a continued change management improvement, and the first of several process improvements planned with this integration.
  • Support for large course sizes up to 10,000 enrollments, keeping inline with the maximum number of users that can be supported in a single Microsoft Team.
  • Greater system administration messaging within the integration setup flow, to detect Microsoft Tenants that don’t have the Teams Education profile added. This was an enhancement added as a result of our initial beta testing that took place earlier this year.

Progress Tracking M1.2: Permanent Tracking and Feature Flag Removal - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

As part of our August release, we included our Beta version of progress tracking. From this release on, progress tracking in Ultra Course View (UCV) could be activated in new courses, where no previous activity had taken place. This feature was also the first functionality behind a feature flag. In other words, administrators had the ability to decide whether they want to enable progress tracking at their institution or hold it for a while. We are happy to share that we are removing the current limitations around this feature.

With this release, instructors will be able to enable progress tracking at any time during the term. Enabling this functionality will give students an easy way to keep track of what they have done inside each one of their courses. When enabling progress tracking later than the beginning of the term, participatory items will be retroactively marked as complete. For example, assessments submitted previously by students will be marked as complete. Non-participatory items, like Ultra documents, will still need to be manually marked by students.

This is the next step in our work on progress tracking, and we’re excited to move forward alongside our clients. Future releases will provide additional instructor capabilities, such as the ability to monitor progress made by their students inside their courses.


API updates - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Experience, Ultra Course View

We’ve made some noteworthy API updates, including the ability to manage the release or visibility of a course content based on timing or student success criteria:

  • Ultra Discussion APIs: Read - Discover (Filters). We’ve made some noteworthy API updates, including filters for the READ Discussion topic(s) and post(s) - collection and individual, where the user can filter before/after creation, or modify dates.

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.26.0

Blackboard Learn SaaS Continuous Delivery v3900.26.0 | Release to Production 4 November 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • 'Needs grading' didn't take effect in Ultra grade journal on 'Grades and Participation' screen: this issue is now fixed and the Needs Grading filter is working as expected.

  • Unable to rename file in Ultra assignment: when an instructor tries to rename a file added into an Ultra assignment, a pop up titled "Close Without Saving?" appears when the user navigates away from the page. The edit option is there for instructors to be able to rename assignment's files, and it is now working without errors.

  • When the search box was clear in the gradebook grid view, not all columns were restored: when interacting with the search box, the elements (students(rows) and gradable items (columns)) are filtered. Now when the input is clear (by using the X button or removing the text explicitly with the keyboard), and all elements are restored, meaning no filtering.

  • Completed Course was not displayed in the vertical message tab for students: this has been fixed. Completed courses are displayed in the messages tab for students.

  • The number of unread messages was displayed twice on the Japan Language pack: the  number of unread messages was displayed twice in the Ultra Base navigation on the Japanese Language. This is now fixed.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.26.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.23.0: Update to client Test/Stage and Production environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.23.0 to client Test/Stage servers on Wednesday October 6, 2021. The full release number (3900.23.0-rel.27+bf491df) will remain the same. This version will also be released to client Production servers on Thursday, October 7, 2021, in our regular monthly upgrade.

Updates in these releases include: 

  • In the Ultra Experience, when creating system notifications, only 100 institutional roles were showing if more roles than that were present. We fixed the issue.

Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.27+bf491df) to client Test/Stage servers on Tuesday, October 5, 2021.

Updates in this release include:

  • In the Ultra Experience, when instructors sent messages to course users and then marked the course as complete, the unread message count for students wasn't reduced when message was read. We fixed the issue.
  • In the Original Experience, when admins copied a course with embedded LTI links within the Rich Text Editor to a new or existing course, those links broke. They were still pointing back to the old course where users of the new course didn't have permissions. We've fixed the issue, but the links within course copies made before this fix still need to be manually fixed.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.30+4b0740b) to client Production servers on Thursday, September 30, 2021.

Updates in this release include:

  • In the Ultra Course View, students couldn't access the feedback when selecting the feedback icon in tests that used Respondus LDB, getting a console error instead. We've fixed the issue.
  • In the Original Course View, LTI Contents of Original course in Ultra base navigation calendar were displaying permission errors when selected, preventing users from opening them. We've fixed the issue.
  • In the Original and Ultra Experiences, during the September 16 Production SaaS update, an issue with the  deployment configuration management tool prevented log folders and log files from being added and displayed in the Content Management /internal/logs  folder. We've fixed the issue.

Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.20+390fc02) to client Test/Stage servers on Tuesday, September 28, 2021.

Updates in this release include internal enhancements and system optimization.


Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Ultra Experience, Original Course View, Ultra Course View

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.19+2fb7fc2) to client Test/Stage servers on Tuesday, September 21, 2021.

Updates in this release include:

  • In the Ultra Course View, students couldn't access the feedback when selecting the feedback icon in tests that used Respondus LDB, getting a console error instead. We've fixed the issue.
  • In the Original and Ultra Experiences, some client Test/Stage instances experienced outages due to an incorrect query during notification cleanup. We’ve fixed the issue.
  • In the Original Course View, LTI Contents of Original course in Ultra base navigation calendar were displaying permission errors when selected, preventing users from opening them. We've fixed the issue.
  • In the Original and Ultra Course Views, instructors were required to login again to Learn, after they accessed an LTI tool and selected the Return to Learn button. We've fixed the issue.

Learn SaaS release 3900.21.0 and 3900.23.0: Update to client Production and Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience

We’re applying an updated version of 3900.21.0 to client Production servers and an updated version of 3900.23.0 to client Test/Stage servers on Friday, September 17, 2021. Full Learn release numbers will not change.

Updates in this release include:

  • Update to the Ultra UI for iOS 15.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.28+dd6c7ec) to client Production servers on Thursday, September 16, 2021.

Updates in this release include general internal enhancements and ongoing system optimization.
For Learn SaaS, we also deployed OS Fonts to address some remaining Wiris Math Editor issues on overlapping formulas. We've fixed those issues.


Learn SaaS release 3900.23.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience

We’re applying an updated version of 3900.23.0 (full release number 3900.23.0-rel.11+a845e27) to client Test/Stage servers on Tuesday, September 14, 2021.

Updates in this release include:

  • In the Original Experience, some clients' SafeHTML policy was overwritten by default after rolling restart took place. We've fixed the issue.

Learn SaaS release 3900.21.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.25+75ad05d) to client Production servers on Thursday, September 9, 2021.

Updates in this release include:

  • In the Ultra Course View, the gradebook wasn't finish loading when courses were using SCORMs with adaptive release. We've fixed the issue.
  • In the Ultra Course View, instructors couldn't delete uncompleted SCORM package's attempts from students, and the process was producing 405 status codes instead. We've fixed the issue.
  • In the Original Experience, some clients' SafeHTML policy was overwritten by default at irregular intervals, usually after upgrades took place. We've fixed the issue.
  • In the Original Experience, a distribution notification alert processing was causing stability issues and peaking the use of memory for a few clients. We've fixed the issue. Affected sites might still receive some backlog alerts.

Ultra: Submission Receipt - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

Students need a way to ensure their work has been correctly submitted into the system. There are times where a student believes they have submitted their work when, in fact, it wasn't sent at all, or it wasn't sent successfully.

This new functionality provides students with a unique tracking number that confirms their academic submission. Students can copy and save this number as proof of their work, and evidence for academic disputes.

A modal window with the tracking information will appear to students after they submit their work. They can also receive an email with that information if they have a registered email, and download a similar text file to keep for their records.

Email submission receipts confirmation and tracking number for students

Rubric Criterion Increase - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

Rubrics are grading tools that help instructors to assess student performance and give feedback in detail. Before, Ultra allowed a maximum of 10 columns and rows. To provide more flexibility for the grading processes, Blackboard now decided to increase the limit up to 15 columns and rows.

We are conscious of the different pedagogical approaches and practices. We support institutions and instructors who prefer to grade students with a greater level of granularity.


Ultra: Rich Text Editor improvements: Add table - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View

For deeper versatility in the Rich Text Editor, this 3rd milestone brings the Add Table functionality to our users. Tables are a common way for instructors and students to align and organize content in a customized manner, better suited to their own preferences.

Add table functionality within the text editor

For the time being, only a few options are not yet available when using tables:

  • Text Style
  • Alignment options
  • List
  • Undo
  • Attachments
  • Insert content

 


API updates - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Experience, Ultra Course View, Original Course View

We’ve made some noteworthy API updates, including the ability to manage the release or visibility of a course content based on timing or student success criteria:

  • Adaptive Release API Support: GET and POST methods for Rule APIs and Rule Criteria APIs

For more information about our REST Public APIs, please explore the Learn API at: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.23.0

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, when creating assignments with the auto zero set on, any past due standard assignments and basic LTI links are marked with automatic zeros after their due date. However, items deployed using partner cloud were never marked. We've fixed the issue and now the partner cloud and the manual column set the automatic zeros as required.

  • In the Ultra Course View, in the instructor view, the help bubble icon on a discussion board disappeared once an instructor had created and closed the discussion. When accessing the discussion again, the icon disappeared as well. We've fixed the issue.

  • In the Ultra Experience, an instructor added a SCORM package to a course content with a grade category TEST/ASSIGNMENT, and then created another test with a release condition based on the performance of the SCORM content. However, the SCORM test didn't appear for students. We've fixed the issue.

  • In the Ultra Course View, when users tried to add content to a course by selecting the plus sign "+" for adding content, then selecting on "+ Create", a menu on the right was displayed. If the user then selected the 'X' for canceling the action on that menu, the content area didn't refresh properly. We've fixed the issue.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.23.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.23.0: Release to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.23.0 | Release to Production 7 October 2021
Original Experience, Original Course View, Ultra Experience, Ultra Course View

We’re releasing a new Learn version 3900.23.0 (full release number 3900.23.0-rel.7+ad745cb) to client Test/Stage servers on Tuesday, September 7, 2021. The details on new features and updates will be published during the course of that day.


Learn SaaS release 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The regular release of 3900.21.0 (full release number 3900.21.0-rel.21+e2c25ca) to client Production servers on Thursday, September 2, 2021 will include some additional updates.

  • In the Ultra Course View, when a custom language pack was installed, the Ultra gradebook filter panel wouldn’t display. We’ve fixed the issue.
  • In the Ultra Course View, new menu icons were missing analytics-Id DOM tags, which caused some third-party integrations to break. We’ve fixed the issue.
  • During a Learn SaaS upgrade, a few clients experienced outages when a drop constraint command inadvertently locked a table that a certain building block relied on. We’ve fixed the issue.

Learn SaaS release 3900.21.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Original Course View, Ultra Experience, Ultra Course View

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.19+e6e7e83) to client Test/Stage servers on Tuesday, August 31, 2021.

Updates on this release include:

  • In the Ultra Course View, the automatic zero functionality wasn't working for some content items with release conditions that were partially visible within a course. It wasn't working for Ultra courses or Original to Ultra converted courses. We've fixed the issue.
  • In the Ultra Experience and Ultra Course View, for course announcements and instructor feedback features, users couldn't use the A/V recording option for Collab in the Rich Text Editor. We've fixed the issue.
  • In the Original and Ultra Course Views, the Wiris math editor was sometimes displaying overlapped formula symbols, due to an improper font family type setting, making it difficult to read. We've fixed the issue and set a default font family, but please be aware that any formulas currently corrupted need to be manually edited.

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.38+a5c3f13) to client Production servers on Thursday, August 26, 2021.

Updates on this release include:

  • In the Original and Ultra Experiences, the Telemetry/LDP Export with Snowflake, Blackboard reports and the Consulting Central B2, were failing for some users, who were receiving error messages and a Snowflake exception. We've fixed the issue.

Learn SaaS release 3900.21.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Original Experience, Ultra Experience

We’re applying an updated version of 3900.21.0 (full release number 3900.21.0-rel.15+3067e88) to client Test/Stage servers on Tuesday, August 24, 2021.

Updates on this release include:

  • In the Original and Ultra Experiences, the Telemetry/LDP Export with Snowflake, Blackboard reports and the Consulting Central B2, were failing for some users, who were receiving error messages and a Snowflake exception. We've fixed the issue.
  • In the Original Course View, attendance activity in the gradebook was triggering many session spikes affecting the system's capacity. We've made improvements for better performance and fixed the issue.
  • In the Original Course View, instructors weren't able to create math equations for content within courses on alternate domains, unless it's the default domain at the Blackboard configuration properties. We’ve fixed the issue.
  • In the Original and Ultra Course Views, users created using a SIS integration were seeing an error page when trying to load the Content Market page. We updated the integration and fixed the issue.

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Original Experience

As part of our commitment to release quality, we’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.36+070b377) to client Production servers on Thursday, August 19, 2021.

Updates in this version include:

  • In the Original Course View, instructors weren't able to create math equations for content within courses on alternate domains, unless it's the default domain at the Blackboard configuration properties. We’ve fixed the issue.

Ultra: Assignment Attempts Screen Improvements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Evaluating student-submitted content is a continuous job critical to the learning process. We know it's important to instructors and graders to improve the content view and create a practical grading process. That's why we keep enhancing grading workflows.

To help instructors, teaching assistants, and graders have a better view of the content they're grading, we've widened the screen of the submission area. It also includes a collapsible and expandable panel where users can navigate through tabs such as rubrics, feedback, and originality report.

On top of that, instructors and students can navigate the submission view and the panel tabs with different scroll bars. Independent scroll bars allow instructors or graders to scroll up and down the submission content without affecting the side tab navigation or the header. Now, instructors can use rubrics in a more practical way and provide feedback focused on a specific part of the submission.

These improvements will enable users to better navigate through content in the submission view, grade it with rubrics if applicable, or give feedback based on content provided in order to enhance student knowledge.


Partial Credit for Fill In the Blank Questions - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Fill in the blank questions are a great assessment tool to test knowledge at different levels and contexts. In our September release, we're expanding the grading capabilities of this question type.

This improvement will support those instructors who wish to grade student attempts at a more granular level. It will also benefit students based on their associated effort on these complex questions, and provide them with a more accurate representation of their proficiency

Allow partial credit to fill in the blank questions

Allow Instructors to Show or Hide the "Additional Content" Section at the End of Assessments - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

At the end of Ultra Assignments and Tests there is section called “Additional Content” where students can add text, images and files to complete their submissions or support their answers. This section was always included by default and could confuse students into thinking they needed to complete this extra requirement. Instructors would like to choose when this should be an option or not.

In this release, Blackboard has added a toggle to allow instructors to show or hide the “Additional Content” section. This gives greater control to instructors over what’s displayed to their students during assessments. If an assessment only has text or support visuals but doesn’t have questions, this section will be the space for the submission and will be activated always. If an assessment has questions, this section will hold additional content, for students to add supporting evidence, and the instructor can enable or disable it.

  • Instructor view:
  • Student view:

Email Styling Enhancements - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

Email notifications are reminders to help instructors and students keep track of important updates in their courses. In this release, we've made an email styling enhancement to the following email areas:

  • New announcement
  • New message
  • Assessment overdue soon
  • Assessment overdue
  • Daily digest

To provide better context, the course ID appears now above the course name. Message content will now follow the justification that the author selected. This makes messages easier to read and allows greater customization for the author. The footer now explains when notification settings can be managed. Finally, the new general style is cleaner and should align better to user expectations. We're excited because users will receive the valuable information contained in their emails in the best possible way.


Peer Review Assignments: Improved Handling for Disabled Students and Deleted Attempts - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Experience, Ultra Course View

We’ve improved the user experience of a peer review assignment when a student is removed from a course (disabled or unavailable), and when a student’s submission is deleted during the peer review process.

When an instructor deletes a student submission containing peer reviews, they'll receive a warning message, as they'll lose those reviews. The list of affected students will be visible.

When grading or viewing peer reviews, the submission from a disabled or unavailable student will still be available.

If a student started or completed a review on a student submission that is no longer available (because it belongs to a disabled or unavailable student), they'll see they no longer have access to it. The student can start a different review if they’d like or if asked by the instructor. An instructor can see when a student completed a review that’s no longer available, giving the opportunity to let the student know they don’t need to complete another review if that’s preferred.

Improved handling of students with disabilities's submissions and deleted attempts for Peer Review assignments

Highlight on bug fixes - 3900.21.0

Blackboard Learn SaaS Continuous Delivery v3900.21.0 | Release to Production 2 September 2021
Ultra Course View, Ultra Experience, Original Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, an instructor attempting to grade an assessment submission with rubrics and then cleaning the rubric with the grading's bar grading pill, was seeing the bar's grading pills empty and colorless, unlike the rubric's grading pill. We've fixed the issue.

  • In the Ultra Course View, when changing the way students were sorted in the gradebook for a course's discussion, assignment, test or attendance, students were sorted alphabetically by first name instead of being sorted by last name. We've fixed the issue.

  • In the Ultra Experience, within the Grade Center of a course set as Unavailable, the Last Access column was showing students as if they had accessed the course instead of showing no activity. We've fixed the issue.

  • In the original Course View, the preview mode for the TinyMCE editor was displaying a grey background. We've updated the editor and made it transparent, for better readability of contents.

  • In the Original Course View, there was an inconsistency in the TinyMCE editor between edit and display modes for list items regarding their line spacing. We've fixed the issue.

  • In the Original Course View, there were differences of color for certain HTML tags within the TinyMCE editor, between the display and edit modes. We've fixed the issue.

  • The course cards in Base Navigation now better reflect the access state for students when viewed by instructors. There are several settings that determine whether students can access a course including the availability setting, course duration dates, and term dates. Previously, a course would appear as “private” or “open” depending only on the availability setting and didn’t consider duration or term date restrictions. Now the displayed state of a course card will consider these settings and better reflect students’ ability to access the course.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.21.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Original Experience

As part of our commitment to release quality, we’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.35+4040100) to client Production servers on Saturday, August 7, 2021.

Updates in this version include:

  • Some integrations using the Course Content API got stuck in an infinite looping condition that caused degradation and small outage periods. We’ve fixed the issue.

Ally File Transformer in Blackboard Assist (North America availability)

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Test/Stage and Production 5 August 2021
Ultra Experience, Original Experience, Base Navigation, and Blackboard App

The Ally File Transformer helps students to personalize their learning experience. It can convert files into alternative formats that better fit their needs, devices, and learning preferences.

  • Available at no cost with Blackboard Assist enabled. An Ally license is not required.
  • It converts files to alternative, more accessible formats including HTML, ePub, electronic braille, audio, or BeeLine reader. Also, to a PDF that’s undergone optical character recognition (OCR).
  • For institutions licensing Ally, the Ally File Transformer allows students to convert their own files, or files they've found via research or project work.
  • The Ally File Transformer comes automatically with Blackboard Assist. There is an option to turn it off, if preferred, in the Administrator Panel > Partner Cloud Settings.

The Ally File Transformer will be available with Blackboard Assist for Higher Education clients in North America on August 5. Availability for clients outside this region is expected later this year.

Ally file transformer trial promo

Learn SaaS release 3900.19.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Ultra Experience, Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.31+ccd7094) to client Production servers on Thursday, August 5, 2021.

Updates in this version include:

  • In the Ultra Course View, when a basic assessment was created in a private course and then the course was opened, unintentionally peer notifications were generated for all basic assessments. We've fixed the issue. The fix will cleanup the stream notifications that were incorrectly created.
  • In the Original Experience, when instructors who are enrolled in very large courses (e.g. more than 10,000 enrollments) accessed the system, or navigated the course's landing page, clients experienced slow or no access. We've fixed the issue.

Learn SaaS release 3900.19.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.27+6b0ef49) to client Test/Stage servers on Tuesday, August 3, 2021.

Updates in this version include:

  • In the Original Course View, any image in the data picker component (icons, chevrons, etc.) used within courses, always appeared broken. We've fixed the issue.

Learn SaaS release 3900.19.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Original Course View, Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.20+7105532) to client Test/Stage servers on Tuesday, July 27, 2021.

Updates in this version include:

  • In the Ultra Course View, users carrying out a proctored assessment on the latest Chrome versions were redirected to login. By updating the authentication method to use a one-time session token rather than cookies, we allowed proctoring partners to continue with their integration projects. We've fixed the issue.
  • In the Original Content Editor, we’ve fixed issues with the height of the editor window and alignment of content in tables. Clients using custom theme packages may need to refresh their theme package from the default Learn 2016 Theme to get these fixes.
  • In the Original Experience, a query associated with the disk usage task was consuming CPU time without completing executions. This was affecting performance, especially for Oracle data base clients. We've fixed the issue.
  • In the Original Course View, a text in a table cell remained left aligned even though a different text alignment was specified using the TinyMCE. We've fixed the issue.
  • In the Original Experience, Assist users could have been impacted by the integration not being visible in the base navigation UI. We've removed previous dependencies to allow displaying Assist through the base navigation, and fixed the issue.

Learn SaaS release 3900.19.0: Update to client Test/Stage environments

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Ultra Course View, Original Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.13+02039cd) to client Test/Stage servers on Tuesday, July 20, 2021.

Updates in this version include:

  • In the Ultra Course View, when making a copy of a course, if quotes were used in custom alt-text descriptions for images, the Ultra assignments and assessments in the course appeared blank. We've fixed the issue.
  • In the Ultra Course View, when using the REST API for courses copied from a specific template course, due dates for assignments and other activities couldn't be updated. We've fixed the issue.
  • In the Original Experience, some SCORM attempts remained In Progress in the Grade Center, even after a successful completion of the corresponding SCORM quiz. We've worked with our partner to fix the issue and mitigate future problems.
  • In the Original Experience, some Learn SafeAssign reports couldn't be rendered.  We've fixed the issue.

Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

Original Experience, Ultra Experience

We’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.51+174af62) to client Production servers on Thursday, July 15, 2021.

Updates in this version include:

  • In the Ultra Experience, when making a copy of a course, if there were quotes used in custom alt-text descriptions for images, the Ultra assignments and assessments in the course appeared blank. We've fixed the issue.
  • In the Original Course View, some instructors and administrators couldn't save their HTML in the new Content Editor despite having the privilege to do so. We've fixed the issue.
  • In the Original Experience, some SCORM attempts remained "In Progress" in the Grade Centre, even after a successful completion of the corresponding SCORM quiz. Rustici identified the potential problem causing the issue. We've made their recommended fixes to mitigate future problems.
  • In the Original Experience, some Learn SafeAssign reports could not be rendered. Submissions could remain in a "report in progress" status for days. We've fixed the issue.

Learn SaaS release 3900.19.0: Update to client Test/Stage environments announcement

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021

Original Experience, Ultra Experience

We’re applying an updated version of 3900.19.0 (full release number 3900.19.0-rel.6+9e601a1) to client Test/Stage servers on Tuesday, July 13, 2021.

Updates in this version include:

New functionality

  • In the Ultra Experience, we've added feature toggles. You can read more about this addition in the 3900.19.0 feature release notes.
  • In the Original Course View, we've added support for media and files in more places for Tests, Surveys, and Pools. You can read more about this addition in the 3900.19.0 feature release notes.

Improvements and bug fixes

  • In the Ultra Experience, we've improved the performance of the new progress tracking feature when the feature toggle was turned on.
  • In the Original and Ultra Experiences, some GovCloud clients experienced outage periods. We’ve fixed the issue.
  • In the Original Course View, some instructors and administrators couldn't save their HTML in the new Content Editor despite having the privilege to do so. We've fixed the issue.

Microsoft Teams classes in Ultra - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Ultra Course View

Blackboard is excited to bring Microsoft Teams classes to the Ultra Course View to expand and support learner interaction and collaboration.

Research feedback, obtained from our global client base, set the base for Blackboard and Microsoft to foster collaboration and engagement, and to provide an integration breakthrough with Microsoft Teams classes. Users can now experience the power of Teams directly from within their Blackboard Learn Ultra course. This integration is the first in a series of upcoming integration capabilities with the Microsoft collaboration suite.

The integration will be available for Ultra courses only as part of the 3900.19.0 Learn SaaS release. The Microsoft Teams classes integration provides the following set of capabilities:

  • Learn administrator setup and Microsoft 365 global admin approval.
  • Enrollment synchronization between Ultra course enrollments and Microsoft Teams class participants.
  • Automatic Microsoft Team class creation and Team activation control (Instructor/Team Owner availability management).
  • Student and instructor course level launch of Microsoft Teams classes.
  • Support for institution email data mapping to minimize user account enrollment issues.
  • Support for Learn Preview User.
  • Ultra course enrollment size of up to 1800 students. As we continue to enhance the integration, we'll aim to reach higher enrollment numbers.

The integration allows a course instructor to synchronize course membership data from Learn Ultra to the Microsoft Active Directory and create a Team class for their course. Students enrolled in the course will automatically enroll in the Team class. The instructor will have to activate the Team to give students access to it. Students will be able to launch their Team class directly from their Ultra course.

As part of this integration, there is a new entitlement to achieve both configuration and synchronization. The new entitlement is Course/Organization Outline > Microsoft Teams > Configure. To provide this new entitlement to a custom role, all Ultra courses must have a full system-provided instructor role enrolled before this action takes place.

Important Information for Testing

Clients who want to test the Microsoft Teams classes integration in their Blackboard Test and/or Staging instance are highly recommended to follow these steps:

  1. Engage with their Microsoft Account team to request a Microsoft Test Tenant under their Institutional Licensing Agreement.
  2. Alternatively, clients can request a trial at https://aka.ms/edutrial. This trial lasts 6 months. If you need to extend the trial for a longer period of time, please contact your Microsoft account representative.
  3. Using a Microsoft Test Tenant with your Blackboard Test or Staging environments prevents introducing potential data duplication issues when you come to deploy the integration in your Blackboard Learn Production system.

Important Information for Data Synchronization

The Microsoft Teams classes integration relies on the institution email SIS field to map to the correct Microsoft Azure Active Directory’s User Principal Name (UPN). If there is no institution email provisioned, it will default to the user's existing email. It’s recommended that the institution email is properly set for every user to ensure correct data synchronization and avoid data conflict.

Learn more about the institution email


Ultra progress tracking (Alpha release) - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View

Please note that this feature will be released on Test/Stage and Production as a limited release in August, with a broader "Beta release" in September. It will be generally available starting with the October release.

Starting in August, Ultra Course View will allow students to mark and track their progress inside their courses. This new feature comes from direct client feedback and it aligns with how students and instructors think about pace and progress. Progress tracking will be initially released as an “Alpha stage” feature. This means that the feature will be limited to only new courses where no activity has taken place. Instructors will need to make a decision before their course has started whether they want to try progress tracking or not. Those who choose to turn the feature on will provide Blackboard with valuable input about how the feature functions so that we can improve it in future releases.

In addition to the feature itself, we're introducing feature flagging as part of the release of progress tracking. Progress tracking will be behind a feature toggle. This means that administrators can decide whether they want to give instructors the ability to turn this feature on at the institution level. The ability to decide when to allow access to the feature will be for a limited time only.

As noted earlier, progress tracking will be released as an “Alpha stage” feature. The feature will only be available to NEW COURSES once an administrator has turned the feature on. In other words, instructors will be able to turn progress tracking on for their students if there hasn’t been any activity inside the course. Student preview activity also counts as activity, so if anything has been done from student preview mode, instructors won’t be able to turn this feature on.

Once turned on, students can visually identify what tasks they have started, completed, or haven't interacted with. Students can also manually update their progress on specific items. This is a new level of personalization in Ultra, and it should help students see progression through their course.

Finally, while this is a starting point, it’s the beginning of the journey. This “Alpha stage” feature will be released to a set of institutions. In its initial phase, this Alpha release will only be available for English-speaking countries. We have a number of exciting enhancements that will expand the benefits of marking progress to not just students but also instructors. In later milestones we'll expand this capability to all institutions, and provide valuable insights and information on the student’s progress to higher roles.


Modern release strategy: feature toggles - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience

One of the benefits of moving to SaaS has been the ability to introduce changes to our solutions much faster than we historically could. However, with constant change, users can feel anxious or experience change fatigue. We understand that feeling, so as part of the August release, Blackboard is introducing the option to have newly developed features behind a feature flag.

Not every feature will have this option. It will be added for features that are determined to be potentially disruptive to actively running courses. Features that have the flag option will have them for a limited amount of time. Having this feature will allow administrators greater flexibility as to when they release complex, large features to their users.

This feature will be available only in English for this release, but will be available in all languages in the next release.


Original Course View Tests, Surveys, and Pools: Support for media and files in more places - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Original Course View

In Original Course View Tests, Surveys, and Pools, there are limits for which test question options support file attachments and embedded media. In this release, we’ve expanded the places where files and media can be embedded, allowing instructors and content authors to create more interactive and visual questions. These question types and fields now support attached files and media using the Add Content button in the editor:

  • Calculated formula: Question text
  • Essay: Answer text
  • Matching: Question/Answer pairs
  • Multiple Answer: Answer options
  • Multiple Choice: Answer options
  • Ordering: Answer options
  • Short Answer: Answer text

Note: In release 3900.0.0, we introduced the ability to copy and paste images into these fields. Due to performance concerns, this was removed in 3900.6.0. This enhancement replaces that workflow to once again be able to support not only images, but now also links to files.


Ultra: Navigation menu - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View

Ultra Course View is getting a new navigation menu! As part of our August release, the top menu will be changed to text based vs. the iconography we currently have. On top of that, we’ve made the top menu sticky. This means that it will remain visible to users even after they have scrolled down the page.

In addition to these changes, we’ve also removed Student Preview from the Details and Actions menu and placed it in the new header. This will allow instructors access to student preview whenever they are on any top navigation page (e.g. Calendar, Gradebook, etc.)

We're excited about this feature because it's an example of how we are evolving Ultra Course View to be more intuitive for the user. This is also the first step we're taking to improve Ultra Course View. Up next will be allowing instructors to add a banner image to their course homepage.


Ultra gradebook: Advanced filtering options - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View

Gradebook in Ultra Course View is getting advanced filtering options! As part of our August release, higher course roles will be able to filter their gradebook view by multiple variables like users, groups, items, and categories. Our new approach provides a more dynamic experience where multiple filters can be used on demand. The filters applied can also be bookmarked and accessed later.

Besides seeing the filters in the gradebook, the user will be able to move back and forth among the students’ submissions that are included in the selected filters.

We are truly excited about this feature as it promotes an easier grading process for higher roles in the institutions. Gradebook filters will make segmenting the grading process of large courses easier.


Ultra calendar: Links - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Ultra Course View

Given the rapid shift to online learning, virtual office hours or synchronous collaboration sessions have become quite common. Instructors want the ability to easily link sessions to calendar invitations so students can have the best opportunity to successfully find where they need to be.

With this release, Ultra now supports hyperlinks in the calendar location field. Instructors can link any virtual tool of their choice in the calendar event, and students can launch the virtual session from the calendar itself.


Ultra peer review: Submission linking and calendar links - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View

This release adds new functionalities to peer reviewed assignments in Ultra Course View.

Now, instructors can access the submissions reviewed by a student right from that student's grading panel. They can easily select a specific submission and grade a student’s review in context.

Students also have direct access to the submissions available for their review from either the Due Date or the Calendar views. This makes it easier for them to act when reviewing their pending tasks.


Original Content Editor: Format consistency between edit and display - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Original Experience, Original Course View

The Content Editor for Original Experience and Original Course View was last updated in November 2020 (3900.0.0). Since then, there have been inconsistencies in the way content is formatted when editing content and when viewing it.

With this release, settings like font, size, color, and spacing are more consistent. When existing content is selected, the editor tool bar updates to display its current font, size, and header settings. This creates a better WYSIWYG (what you see is what you get) experience.

 

The CSS changes associated with these improvements could impact clients using custom theme packages. We recommend testing.

  • CSS in a custom theme package could disrupt the consistency between content edit and display in the Content Editor.
  • Overly-broad CSS changes in a custom theme package could be applied to the Original Content Editor in unexpected ways. These may need to be corrected in a custom theme package and uploaded to Learn. Alternately, fall back to the default Learn 2016 Theme.
  • There may be circumstances in which the Content Editor’s styles are preventing custom CSS from presenting. We are planning an enhancement in an upcoming release to include the opportunity to customize the CSS of the Content Editor within the custom theme package.

API updates - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Experience, Original Experience

We've made some noteworthy API additions, including providing Ultra Discussion APIs for reading both single and collections of discussion topics and posts.

For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


Highlight on bug fixes - 3900.19.0

Blackboard Learn SaaS Continuous Delivery v3900.19.0 | Release to Production 5 August 2021
Ultra Course View, Ultra Experience

The bug fixes in this Learn release include:

  • In the Ultra Course View, the Give full credit to everyone option wasn't working for tests using Random Question Pool. We've fixed the issue.

  • In the Ultra Course View, in a course discussion, certain student replies didn't appear when they were part of a thread started by an inactive student. We've fixed the issue.

  • In the Ultra Experience, some instructor announcements randomly lost their formatting. We've fixed the issue.

You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.19.0 maintenance issues on Behind the Blackboard.


Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Original Experience and Ultra Experience

We’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.43+eee598e) to some client Production servers on Friday, July 2, 2021. Only GovCloud clients in the US Eastern timezone and other GovCloud clients who could not be updated yesterday will receive the update during evening hours.


Learn SaaS release 3900.17.0: Delay for release to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Ultra Experience, Original Experience

As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.17.0 release to GovCloud client Production servers in the US East timezone, previously scheduled for Thursday, July 1, 2021.

Also, an issue identified during today's rollout and already corrected, will cause some clients to receive a new, updated release today.

We’ll provide more updates as soon as we’ve identified a new target date.


Learn SaaS release 3900.17.0: Update to client Production environments

Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
Original Experience

We're applying an updated version of 3900.17.0 to client Production servers on Thursday, July 1, 2021. Due to an issue identified during today’s rollout, clients will receive different build numbers depending on the time their update was performed.

    Updates with full release number 3900.17.0-rel.37+505c78f include only:

    • In the Original Experience, the installer was leaving the SCORM B2 in a corrupted state after an upgrade failure. We've fixed the issue.
    • In the Original Experience, the Rustici Engine required a provider update to fix a library defect and installation snags. We've fixed the issue.

    Updates with full release number 3900.17.0-rel.42+b2e6934 include the above fixes as well as:

    • In the Original Experience, we've implemented an enhancement to reduce the need for heavy load and to avoid system slow down for the loadAllAchievements process.
    • In the Original Experience, a table lock issue prevented upgrades, leading to some outages. We've fixed the issue.

    The next full rollout will include all fixes for everyone.

     


    Learn SaaS release 3900.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.31+ea0ceef) to client Test/Stage servers on Tuesday, June 29, 2021.

    Updates in this version include:

    • In the Ultra Course View, when updating time on conditional availability on assessments, if an instructor selected 'Show On' date too close to the current due time, the date picker reverted the selected date back to the current date, ignoring the instructor's selection. We’ve fixed the issue.
    • In the Ultra Course View, for a course running the report All User Activity inside Content Areas, no data was presented on a period where it should be data. Running a different report (e.g. Course activity Overview) for the same course during the same period of time, this last report did present the missing data. We've fixed the issue.
    • In the Original Experience, the Self and Peer Assessment process was presenting a performance issue, due to a data file processing that required improvement. We've fixed the issue.
    • In the Original and Ultra Course Views, alerts for New Discussion Posts didn't appear in the What's New module for courses, based on term availability. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Original Experience, Ultra Experience and Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.33+c15f06f) to client Production servers on Thursday, June 24, 2021. Please remember that the efforts to resolve the SCORM upgrade issues are still ongoing. Clients still running on 3900.13.0 will not be updated this time.

    Updates in this version include:

    • In the Ultra Course View, users with Course Builder roles couldn't create journals or any type of content on Ultra courses. We’ve fixed the issue.
    • In the Ultra Course View, course announcements became single paragraphs of unformatted text, after making a copy of a course. We've fixed the issue.
    • In the Original and Ultra Experiences, the function CONTENT_IS_AVAILABLE(), was a potential driver of performance problems for some clients. We made significant improvements, for the benefit of both courses and organizations's users.
    • In the Original and Ultra Experiences, a critical DB performance issue was present whenever a grade refresh occurred. Also, due to a SameSite restriction of the Chrome browser impacting the major workflow of Cengage B2, users weren't able to import contents. We’ve fixed both issues.
    • In the Original Experience, the Downtime Maintenance Schedule date picker worked as expected only when the en_US language pack was set as the user's language. When using other language packs (e.g. en_UK), and error appeared when selecting a desired date. We've fixed the issue.

    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on releases to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • A maintenance update to client Production environments will take place on Thursday, June 24, to apply high priority fixes.
    • The efforts to resolve the SCORM upgrade issues are still ongoing. Clients still running on 3900.13.0 will not be updated on June 24.

    We aim to update all Production sites to 3900.17.0 on Thursday, July 1. This will include those clients who are currently on 3900.15.0 as well as those who are still on 3900.13.0.

    We’ll provide new updates as soon as we have more information.


    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • A maintenance update for 3900.15.0 to client Production environments is planned to take place on Thursday, June 24, after an update from Rustici was received. We are in the process of integrating and testing the updates.
    • Inclusion of clients still on 3900.13.0 in the release on Thursday is tentative at this point, as it depends on the resolution of all SCORM related issues.

    The 3900.17.0 upgrade to all stage/test sites that began on Friday is still in progress. We are expecting to complete it later today, Monday June 21.

    We’ll provide new updates as soon as we have more information.


    Chatbot enhancements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 and v3900.17.0 | Release to Test/Stage and Production 17 June 2021
    Ultra Experience, Ultra Course View and Base Navigation

    On June 17, Blackboard Student Success updated Blackboard Chatbot. Chatbot is included in Blackboard Learn at no additional cost, so the Learn experience is also improved:

    • Search Blackboard Learn Help documentation for Instructors as well as Students.
    • In addition to asking the chatbot questions, users can now also navigate a category hierarchy to discover common topics.
    • Resulting help information is now previewed directly in the chat interaction. Users can click to open the full documentation from the Help site.
      • The default Help articles reference the Ultra Course View to better support users transitioning to our latest interface and may need more assistance. However, users can easily switch to the Original Course View versions of Help articles as needed.
    • Institutions can upgrade to the premium version of Blackboard Chatbot that now supports adding institutional-specific help resources and defining a unique, branded chatbot persona.

    Blackboard Chatbot currently supports English language North American SaaS environments using Base Navigation. The June 17 update applies to all production and test/stage environments.


    Learn SaaS release 3900.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience and Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.17.0 (full release number 3900.17.0-rel.24+35b8869) to client Test/Stage servers on Friday, June 18, 2021

    Updates in this version include:

    • In the Original Experience, some building blocks didn’t launch correctly after a libraries' update. We’ve fixed the issue.
    • In the Ultra Course View, student preview users couldn’t access journals. We’ve fixed the issue.
    • In the Ultra Course View, students couldn’t access assessments with system-generated access codes, as they contained leading zeros or unnecessary commas within. Now the codes are properly generated. We’ve fixed the issue.

    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • The release remains on hold for clients in the US-East-1 region while continuing to work with Rustici on the SCORM issue. We do not have a target release date yet.
    • For institutions that have already received Learn SaaS 3900.15: there will be no further  production upgrades until the SCORM issue has been resolved.
    • For institutions that are still using Learn SaaS 3900.13: production upgrade to 3900.15 will not be performed until the SCORM issue has been resolved.

    Two issues were identified during the 3900.17.0 release to test/stage on Tuesday. For the benefit of our clients, we're working on a test/stage update, scheduled for Friday, June 18.

    We’ll provide new updates as soon as we have more information.


    API updates - 3900.17.0

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    Ability to manage Tool-to-node associations: We’ve made some noteworthy API updates, including:

    • Institutional Hierarchy is used by large Blackboard Learn Clients to enable increased administrator management distribution for campus courses and tool availability. Now APIs users have the ability to manage Tool- to-node associations.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Highlight on bug fixes

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Original Experience, Ultra Experience

    The bug fixes in this Learn release include:

    • In the Ultra Course View, manual grade columns were lacking a Post All grades button on the Submissions page. A Post All button is now present there for instructors to use. We've fixed the issue.

    • In the Ultra Experience, Ultra Courses, Organizations, and Grades pages went blank on Safari, when the zoom was below 100%. Now, the pages display the courses the user is enrolled in. We've fixed the issue.

    • In the Original Experience, the Content Editor wasn't loading randomly. Now, the Content Editor loads in all use cases. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.17.0 maintenance issues on Behind the Blackboard.


    Course Role Mapping to LTI Context Roles

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Ultra Course View, Original Experience and Original Course View

    Some third-party integrated tools function better when users’ course roles are more specific to the responsibilities they have in their courses. Before, all privileged course users were sent to LTI tools with the context role instructor. Administrators can now edit course roles and choose from a list of LTI Context Roles that may be more appropriate for each.

    Default and custom course roles, Original and Ultra courses, and older LTI 1.1 and newer LTI Advantage/1.3 tools are all supported.

    To prevent possible disruption for current users, the old default role behavior wasn't changed. Administrators may wish to review all course role configurations after this release, and choose LTI context roles. Any given LTI context role mapping is specific to a course role and will apply to all LTI tools.


    Overall grade prompt custom removal

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    In Grading, there is a prompt composed of an image and text that ask users if they want to add an overall grade. This prompt appears always, whether instructors intend to use it or not. This new feature allows users to dismiss the prompt permanently for a course, if they never intend to use an overall grade for it.

    Additionally, if instructors dismiss the prompt, they'll still be able to setup the overall grade from the gradebook settings. If the overall grade is already set up, they'll be able to access the overall settings from the gradebook settings.


    Percentage option for overall grade

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    This enhancement allows instructors to show the overall grade in a way that best aligns to the method in which they currently teach the class. Instructors can select now between Letter (grade schema) and Percentage. The selection will apply to instructors and students in the overall grade.


    Gradebook column grading on/off for attendance

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    With this new feature, instructors can control the visibility of the Attendance columns for students and instructors in the gradebook view, grid and list. They can choose wether they want to use attendance as a grade or not.

    While some instructors want or need to track attendance, they don't always need it represented in the gradebook. They can remove attendance columns from the gradebook without affecting the attendance itself.

    If instructors want to remove attendance, now they can do so from the attendance settings. Before this enhancement, the option was only available in the gradebook grid.


    Group assignment page improvement

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience

    In the Ultra experience, we've redesigned the group set configuration page to improve UI performance and allow large courses to be more stable.

    • A new functionality allows instructors to paginate through students who aren't currently assigned to a group.
    • The avatar is hidden, to help people with vision impairment to navigate through cards more efficiently.
    • A search bar now makes easy a specific student lookup or helps filter the display of unassigned students by search criteria. The bar shows predicted results and only unassigned students will be displayed.
    • Another new functionality allows users to move to the top of the page when there are enough students shown on the screen.

     


    Performance tuning: 1M stack size increment for all SaaS sites

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021
    Ultra Experience, Original Experience

    SH/MH customers may improve Learn thread’s capabilities, memory wise, by updating the bbconfig.max.stacksize.tomcat property value, within the bb-config.properties file to “1M”. This change will take effect when the instance is restarted and in case threads need the extra piece of memory that is being provided, they will have access to it.


    Learn SaaS releases 3900.15.0 and 3900.17.0: Update on release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 1 July 2021

    Ultra Experience, Original Experience

    We’re updating the information available regarding the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021:

    • The outstanding SCORM upgrade issue is still unresolved. We are working hard alongside Rustici in order to fix it as quickly as possible, and we don't have a target date for resolution yet.
    • For institutions that have already received Learn SaaS 3900.15: there will be no further  production upgrades until the SCORM issue has been resolved.
    • For institutions that are still using Learn SaaS 3900.13: production upgrade to 3900.15 will not be performed until the SCORM issue has been resolved.

    We will also move forward with the Blackboard Learn SaaS 3900.17.0 release to client Test/Stage servers, previously scheduled for Tuesday, June 8, 2021, to Tuesday, June 15, 2021. This new release date aligns with our usual pattern, minimizing its delay as much as possible. Based on institutional feedback we also aim to provide institutions with sufficient time for testing.

    The release schedule has been updated to reflect this latter change.


    Learn SaaS release 3900.17.0: Delay for release to client Testing environments

    Blackboard Learn SaaS Continuous Delivery v3900.17.0 | Release to Production 8 June 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.17.0 release to client Testing servers, previously scheduled for Tuesday, June 8, 2021.

    We’ll provide more updates as soon as we’ve identified a new target date.


    Learn SaaS release 3900.15.0: Delay for release to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.15.0 release to client Production servers, previously scheduled for Thursday, June 3, 2021.

    • Issues have been identified with the SaaS Downtime Maintenance Schedule (impacting INTL admins when the system locale is not en_US), and, for a few clients, a SCORM issue.
    • The release has been rolled out for most clients.
    • The release is being held for some clients on the US East Coast.

    We’ll provide more updates as soon as we’ve identified a new target date.


    Learn SaaS release 3900.15.0 update: Customer Self Service Maintenance Scheduler for Postgres Upgrade

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    We try our best to have the highest uptime available for Learn SaaS, but there are often some actions that require we take a customer’s site down to perform maintenance. The database upgrade to Postgres 12.5 is one such upgrade that will require some downtime.

    We're releasing a new process to reduce the amount of coordination and communication efforts between clients and Blackboard Support. With this release, we give administrators the control in their production environments to schedule their maintenance window in the administrator panel, and select themselves a date and a time that allows for minimal disruption to their users.

    You can learn more detailed information on Behind the Blackboard.


    Learn SaaS release 3900.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.17+fc81d0d) to client Production servers on Thursday, June 3, 2021

    Updates in this version include:

    • In the Original and Ultra Experiences, users couldn’t download files attached to Organization discussion boards. Instead, they were redirected to Learn’s front page. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.14+031309f) to client Test servers on Tuesday, June 1, 2021

    Updates in this version include:

    • In the Ultra Experience, an admin couldn't set a custom language pack as the default until the system had assigned it an Ultra locale first. This process could take hours, or even days, instead of some minutes. We've fixed the issue and now admins can enable system default.
    • In the Ultra Experience and Ultra Course View, when an automatic zero was set for assignments delivered late, an assignment that was never submitted was just marked as late, without the zero grade. We’ve fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.11+9c51902) to client Test servers on Tuesday, May 25, 2021

    Updates in this version include:

    • In the Ultra Experience and Ultra Course View, when an instructor was grading an assignment, the page refreshed each time when moving between different sections using tab navigation. We've fixed the issue.

    Bb Annotate enhancements

    Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
    Ultra Course View, Original Course View

    As part of the Q1 work on Bb Annotate we released the following fixes to known issues that were affecting our clients:

    • Some users couldn’t delete an annotation note after they reselected it unless they edited the note again. We’ve fixed the issue.
    • The selection of text in the document was not working properly, causing difficulty when highlighting or placing notes into documents. We've fixed the issue.
    • When placing a note or comment into the file there was an additional comment count added to it, which caused confusion and the feeling of an unseen reply. We've fixed the issue.

    The fixes were deployed for Singapore, Polymall, Korea, and Govcloud regions on March 3, 2021. Customers in Sydney, Europe, Canada, and US regions were updated on May 12, 2021.


    Learn SaaS release 3900.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.36+ee2113e) to client Production servers on Thursday, May 20, 2021

    Updates in this version include:

    • In the Original Course View, the Last updated time/date stamp in the full grade center view has been removed to improve performance. The upper-right corner of the full Grade Center in an Original Course displayed a time/date stamp indicating the last change by any user. This display caused significant performance issues in courses with large enrollments or when many users graded concurrently, thus it has been removed. If reviewing when changes were made in the Grade Center, you still see this information, including the last update, under Reports > View Grade History.
    • In the Original Course View when base navigation is enabled, when embedding a new Kaltura content item within text, then moving on to the base navigation activity stream and refreshing it, the link would show HTML content and an inactive link instead of providing a proper, readable link to the Kaltura video. We've fixed the issue.

    Learn SaaS release 3900.15.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.15.0 (full release number 3900.15.0-rel.9+82a89d6) to client Test servers on Tuesday, May 18, 2021

    Updates in this version include:

    • In the Original Experiences, an accessibility issue was present in threads within forums as the Thread Reply, Quote, Edit or Delete buttons were inoperative using the keyboard via the tab, space or enter keys. We've fixed the issue.
    • In the Original Course View, the Last updated time/date stamp in the full grade center view has been removed to improve performance. The upper-right corner of the full Grade Center in an Original Course displayed a time/date stamp indicating the last change by any user. This display caused significant performance issues in courses with large enrollments or when many users graded concurrently, thus it has been removed. If reviewing when changes were made in the Grade Center, you still see this information, including the last update, under Reports > View Grade History.
    • In the Original Course View when base navigation is enabled, when embedding a new Kaltura content item within text, then moving on to the base navigation activity stream and refreshing it, the link would show HTML content and an inactive link instead of providing a proper, readable link to the Kaltura video. We've fixed the issue.

    Learn SaaS release 3900.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.31+9040981) to client Production servers on Thursday, May 13, 2021.

    Updates in this version include:

    • In the Original Experience, some courses with many milestone achievements with a display in the past, were causing performance issues when loading their contentStatus. We've fixed the issue.

    Learn SaaS release 3900.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.24+cf04977) to client Production servers on Tuesday, May 11, 2021.

    Updates in this version include:

    • In the Ultra Experience, we've enabled colorless grading pills. Rubric grade pills are now monochromatic for both kinds of rubric in the following content types: Single attempt, multiple attempt, group, offline submission, multiple graders and anonymous grading assessments; individual and group discussions, and journals.
    • In Ultra Experience, when creating a new group assessment with a grading rubric enabled, the Grading Sidebar was not updating. When going from the first group attempt to the next one with the rubric open, it showed the rubric and feedback of the previous attempt. We've fixed the issue.

    Highlight on bug fixes - 3900.15.0

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Original Experience, Ultra Experience

    The bug fixes in this Learn release include:

    • In the Ultra Experience, when Ultra Stream Notifications were sent to a specific, targeted role, the system announcement was sent correctly to the specific users with that institution role, but the Admin Announcement UI indicated the notification was sent to everyone. causing confusion for admins. We've fixed the issue.

    • In the Ultra Experience, in tests, the student's browser needed to be refreshed manually in order to show them tests hidden by conditional availability, even after these conditions were met. We've fixed the issue.

    • In the Ultra and Original Experiences, there were software updates related to server performance causing customer email alerts: Administrators were receiving Failed to Phone Home emails for software updates on SaaS environments. They will no longer see those emails. Also, as part of this change, the Update Status column has been removed from the Installed Tools page for Building Blocks. We've fixed the issue.

    • In the Original Experience, after a Learn user had disabled their profile image from view, other users were still able to see it as it remained publicly available. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.13.0 maintenance issues on Behind the Blackboard.


    Support for Right to Left

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience, Ultra Course View

    Blackboard is pleased to introduce full Right to Left language support in Learn Ultra and to bring this capability to our Arabic and Hebrew speaking markets.

    We've included in this release:

    • Full Right to Left flipped user interface across Ultra including base navigation, Ultra Course View and System Admin. 
    • Enhancements for the Ultra Rich Text Editor  that allow our users who write in Right to Left languages to adjust the text direction display.
    • System level Arabic and Hebrew language support and Ultra Course View  language enforcement.

    Feedback by criterion

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Course View, Blackboard App

    Rubrics are an essential tool when thinking about grading workflows. With this addition, rubrics inside Ultra courses are more useful to instructors. Segmented feedback provides more flexibility and detail to messages sent from instructors to students when grading an assignment. Students can have a better understanding of the why behind their grade, as per their instructor or grader prerogative.

    Feedback by criterion is available wherever rubrics appear, like discussions, anonymous assignments, single and multiple attempts assignments, among others.

    When using the parallel grading workflow, the option will be available to all graders, but the only feedback by criterion students will see, is the one given by the reconciler. The workflow remains around rubrics, and thus, feedback inside rubrics for the delegated workflow will remain the same.

    This new feature is a step forward in our commitment to keep improving the rubrics roadmap.


    A/V Recordings option in announcements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience, Ultra Course View

    With this new option, instructors can now insert audio and video recordings in their course announcements.


    Peer Assessment: Peer Notifications

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    This feature aims to expand previous releases of the Peer Assessment functionality. Students and instructors can learn about relevant changes in submissions via the Activity Stream. Instructors get notifications when new reviews arrive, and students get them when their reviews are graded.


    Peer Assessment: Batch edit

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Ultra Experience

    This feature aims to expand previous releases of the Peer Assessment functionality. Instructors can edit peer review items in batches. They can adjust the due date of separate items at the same time by delaying or advancing the date in a given batch.


    Reset Signed URL configuration

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 Jun 2021
    Original Experience

    This feature improves content delivery, accessibility and performance for China users, serving all files via our CDN Servers. The server will auto-configure and set up the user’s session to use or not to use signed URLs during login. Administrators can manually adjust exceptions by contacting Blackboard Support.


    Course Auto-Archive performance and efficiency improvements

    Blackboard Learn SaaS Continuous Delivery v3900.15.0 | Release to Production 3 June 2021
    Ultra Experience, Original Experience

    This improvement fixes known issues causing archive-related instability and implements a safety-net to stop archiving courses that repeatedly fail. It also improves efficiency of auto-archives by adding more sources that the system can store as a reference instead of copying them as file data. Last but not least, it ensures that auto-archives are enabled for all sites as part of each release.


    Learn SaaS release 3900.13.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.19+fa9ae0b) to client Test servers on Tuesday, May 4, 2021

    Updates in this version include:

    • In the Original and Ultra Experiences, for LTI links with the proctoring changes added, the Deep Linking response wasn't handling properly array aud fields. We've fixed the issue.
    • In the Original and Ultra Experiences, Organizations, content items or files created with attachments could not be edited, and the user received an error message when attempting to modify them. We’ve fixed the issue.
    • In the Ultra Experience, briefly after the Ultra Experience was enabled on their Production environment, admin users were receiving to many emails from [email protected], even from courses they were not enrolled in. We've fixed the issue.
    • In the Ultra Experience, users were unable to post results for certain groups, getting instead an error message. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.36+d29e3aa) to client Production servers on Monday, May 3, 2021

    Updates in this version include:

    • In the Original and Ultra Experiences, Organizations, content items or files created with attachments could not be edited, and the user received an error message when attempting to modify them. We’ve fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.33+0562ff2) to client Production servers on Thursday, April 29, 2021

    Updates in this version include:

    • In the Ultra Experience, briefly after the Ultra Experience was enabled on their Production environment, admin users were receiving to many emails from [email protected], even from courses they were not enrolled in. We've fixed the issue.

    Learn SaaS release 3900.13.0: Update to client Test environments

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.13.0 (full release number 3900.13.0-rel.11+371689d) to client Test servers on Tuesday, April 27, 2021

    Updates in this version include:

    • In the Ultra Experience, users enrolled with Facilitator role were getting an error message when changing assignment availability in Ultra courses as opposed to be able to change the visibility of the items. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.29+3b9a0fc) to client Production servers on Thursday, April 22, 2021

    Updates in this version include:

    • In the Ultra Experience, for mobile users (Instructor App), instructors can normally access Assessments RWD Ultra Screen in preview mode, but in the latest version this screen was rendered in editable mode. We fixed the issue.
    • In the Ultra Experience, users enrolled with Facilitator role were getting an error message when changing assignment availability in Ultra courses as opposed to be able to change the visibility of the items. We've fixed the issue.
    • In the Ultra Experience, in large courses with more than 1000 students using discussions, the JVM was running out of memory or presenting performance delays. We've fixed the issue.

    Highlight on bug fixes - 3900.13.0

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Original Course View, Ultra Course View

    The bug fixes in this Learn release include:

    • In the Ultra Course View, when an assignment was created with Anonymous Grading, some daily notifications and digest email received after submissions were made, contained the names of the students who have submitted them. We've fixed the issue.

    • In the Original Course View, in tests, some calculated numeric questions were wrongly marked as correct when the student introduced a combination of numeric values and letters in an answer that should be numerical only. We've fixed the issue and added a further explanation on the Help pages regarding supported types of input for scientific notation, units and constants.

    • In the Original Course View, when recipients were selected for an enterprise survey response period, there was no way to identify or exclude child sections of merged courses, which caused some students to receive two copies of each survey. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.10.0 maintenance issues on Behind the Blackboard.


    Proctoring Services Framework

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View

    In the Ultra Course View, we are pleased to announce the delivery of a proctoring framework to allow proctoring providers to integrate their solutions with Learn Ultra. To support high stakes secured proctored examinations has become an important component of online learning provision. With the rapid shift to blended and fully online learning due to the Covid-19 pandemic, many institutions have pivoted towards proctoring solutions to improve their capabilities to support online digital secured examinations. Thus, Blackboard has put together the necessary efforts and provide a mechanism to allow Proctoring solutions to be supported in the native Learn Ultra assessment flow.

    With this release, Blackboard has developed a framework to allow proctoring providers to integrate their solutions into the native test settings of the Ultra Course View. By working closely with a number of key proctoring providers and the IMS Global Organization, Blackboard's Proctoring Framework has been built with a core focus on standards and interoperability in mind.

    By leveraging and certifying against the very latest IMS LTI Proctoring standard and combining this open standards based approach with Blackboard’s own Premium APIs, we have been able to provide an extensible framework allowing partners and clients to build and deploy their integrations in Ultra. Alongside all Proctoring partners we are already working closely with, we expect to see many additional solutions and services within the assessment security realm aligning to this specification in the coming months.

    Blackboard is the first and currently only LMS provider to be certified against this latest Proctoring specification.

    The Proctoring Services Framework includes the following features to support instructor creation and student completion:

    • Configuration of proctoring provider: instructors can choose to configure a proctoring solution for a native Ultra test. Selecting the desired integration from the corresponding drop-down list will allow the proctoring integration to display their native settings inline.
    • New proctor secured detail and iconography: both instructors and students will see clear contextual detail and iconography in the assessment peak panel and also on the course outline indicating a test has been proctor secured.
    • Student launch: students who need to complete a proctor secured test in Ultra, will follow the same procedure for access as with a non-proctor secured test, but will include additional security settings as per the proctoring solution prior to assessment access.
    • Native Ultra assessment security: instructors can combine the flexibility of a proctor-secured test alongside the existing native Ultra access code functionality, supporting a more enhanced security flow for students taking an online test.
    • Native Ultra assessment setting support: instructors can continue to utilize the existing settings functionality with a proctor-secured assessment, including but not limited to class conversations, multiple attempts, grading categories, grading schema, automated feedback settings and additional tools depending on the selected question types used.

    Proctor-secured assessments do not support group assignments


    Dropping grades inside categories for overall grade calculation

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View

    In the Ultra Experience and Ultra Course View, we are pleased to announce the delivery of dropping grades inside categories for overall grade calculations, as we understand flexibility is key in a LMS when we talk about managing final grades calculations for students, and there are different ways in which instructors and institutions would like to set what is considered in the overall grade calculations.

    From this release on, instructors and other privileged roles will be able to decide if they want to add additional rules to how their overall grade is calculated when using calculation by categories. They'll be able to drop as many grades as they want (lowest/highest), as long as there are more items inside the category than dropped items, or to choose just the lowest or highest grade to be considered for that category. This feature serves a great variety of use cases, for instance, to help students at the end of the term or to remove outliers (highest/lowest) grades in order to get a better sense of students’ performance.

    When rules are in place, students can gain access to their overall grade calculation details and see if some additional rules have been set by their instructors, which gives them clarity on how their grades are calculated and why their calculations might defer from the ones displayed in their gradebook.


    Ultra messages: Unread message indication

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Ultra Experience, Ultra Course View, Original Course View

    We are pleased to announce the inclusion of Unread message indication for messages on the Base Navigation. This was a highly requested feature from our community, and we are excited to bring this capability to our clients. This solution will provide a clearly identifiable number count highlighting any new messages received for both Original and Ultra courses. When a user selects the Messages tool on the base navigation, the red number count will change to a red pill icon as to reduce distraction, but navigating away from this page will again show the unread message count. This capability will provide a greater level of transparency and engagement when new messages are sent and received for all users, and continues our commitment to enhancements for the Messages tool in Ultra.


    Upgrade notifications for administrators

    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Production 6 May 2021
    Original Experience, Ultra Experience

    In the Ultra and Original Experiences, System administrators for Learn deployed in SaaS can opt-in to receive email notifications when an upgrade process starts and completes. This is particularly helpful for SaaS clients who want to be able to communicate with their support teams and user communities, with greater specificity when feature changes are available or bug fixes have been implemented. Users with the full System Administrator role can opt-in at Admin Panel > Notifications > System Alert Settings. Each administrator must opt-in individually to receive emails.


    Learn SaaS release 3900.10.0: Delay for release to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 22 April 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 15, 2021, to Thursday, April 22, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.10.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 15 April 2021
    Original Course View

    We’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.23+d32af8a) to client Test/Staging environments on Tuesday, April 13, 2021.

    Updates in this version include:

    • In the Original Course View, for some instances, when an authorized user attempted to enroll another user in a given course, even from within the course, they received an error message related to the necessary privileges required to perform the enrollment. We've fixed the issue.

    Learn SaaS release 3900.10.0 and 3900.13.0: Delay for release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 15 April 2021
    Blackboard Learn SaaS Continuous Delivery v3900.13.0 | Release to Test stage 20 April 2021 | Release to Production 6 May 2021

    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 8, 2021, to Thursday, April 15, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    We will also replace the Blackboard Learn SaaS 3900.12.0 release previously scheduled for Tuesday, April 13, for the 3900.13.0 release to client Test/Stage servers to take place on Tuesday, April 20, 2021. This delay also aligns with our usual pattern, to release a new Test/Stage version the Tuesday after a Production release, allowing us to include additional work in the upcoming May release. 

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.10.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 8 April 2021
    Ultra Course View

    We’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.18+b85c058) to client Test/Staging environments on Tuesday, April 6, 2021.

    Updates in this version include:

    • In the Ultra Course View, we added a new guidance message to inform instructors about the new conditional release users & groups feature. The message was seen on documents by students as well, but it was only intended for users entitled to modify content availability. We've fixed the issue.
    • In the Ultra Course View, when a student provided peer feedback that included an image, this attachment failed to download or wasn't even visible when the feedback was reviewed. We've fixed the issue.

    Learn SaaS release 3900.10.0 and 3900.12.0: Delay for release to client Production and Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Blackboard Learn SaaS Continuous Delivery v3900.12.0 | Release to Production 6 May 2021

    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 release to client Production servers, previously scheduled for Thursday, April 1, 2021, to Thursday, April 8, 2021. No other urgent fixes or security items are scheduled with this release, so we've decided to stay aligned with the regular weekday for Production releases (Thursday).

    We will also delay the Blackboard Learn SaaS 3900.12.0 release to client Test/Stage servers, previously scheduled for Tuesday, April 6, 2021, to Tuesday, April 13, 2021. This delay also aligns with our usual pattern, to release a new Test/Stage version the Tuesday after a Production release. 

    The release schedule has been updated to reflect this change.


    Learn SaaS release 3900.10.0: Delay for Continuous Delivery update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Course View

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3900.10.0 (full release number 3900.10.0-rel.18+b85c058) update to client Test/Staging servers, previously scheduled for Tuesday, March 30, 2021. We’ll update this note as soon as we’ve identified a new target date.


    Learn SaaS release 3900.10.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.17+81ba8fd) to client Test/Staging environments on Tuesday, March 23, 2021.

    Updates in this version include:

    • In the Ultra and Original Course Views, all course content pages displayed an error if the Blackboard Store B2 was installed and set to be available or unavailable. We've fixed the issue and removed the Blackboard Store B2 (which reached its end of life in 2016) with this upgrade.

    Learn SaaS release 3900.8.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.37+0b5fb53) to client Production servers on Thursday, March 18, 2021

    Updates in this version include:

    • In the Ultra Experience, when questions were imported from an Original unit, some of them got randomly and unnecessarily duplicated in the Ultra Question Banks. We've fixed the issue.
    • In the Original and Ultra Experiences, the Change Hostname option within the Admin authentication SAML settings returned the user to the Admin Panel page instead of changing the host name. We've fixed the issue.

    Learn SaaS release 3900.10.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Ultra Course View, Original Course View

    We’re applying an updated version of 3900.10.0 (full release number 3900.10.0-rel.11+c24ca4f) to client Test/Staging environments on Tuesday, March 16, 2021.

    Updates in this version include:

    • In the Ultra Experience, when questions were imported from an Original unit, some of them got randomly and unnecessarily duplicated in the Ultra Question Banks. We've fixed the issue.
    • In the Original and Ultra Experiences, the Change Hostname option within the Admin authentication SAML settings returned the user to the Admin Panel page instead of changing the host name. We've fixed the issue.
    • In the Original Experience, when a Calculated Formula question was used in a test, if the answers used the exponential form (E-2, E-4, etc), with significant figures expressing the result, some right answers were marked as wrong, depending of the position of the decimal point. Also, the correct answer format field wasn't verified, students were able to answer a question with an incorrect format and the system would mark it as correct. We've fixed both issues.

    API updates - 3900.10.0

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    Add lastLogin filter to User Collection Get endpoint: We’ve made some noteworthy API updates, including:

    • Users of APIs now have the ability to filter user requests based on the lastLogin parameter.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Highlight on bug fixes

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Original Course View

    The bug fixes in this Learn release include:

    • In the Original Course View, automatically disable notifications for users with > n enrollments (with a default value for n = 500) has been enabled. Now admins are able to automatically disable the generation of new notifications for users when the user has more than a certain configurable number of enrollments. Note that Institutions that create large enrollment volumes for support staff should use Institutional Hierarchy instead.

    • In the Original Course View, in the responsive Mobile View for the 2016 theme, Instructors, teaching assistants, course builders, graders and facilitators couldn't see the Instructor Gear icon which, in turn, contains the Student Preview and Edit Mode buttons. We've fixed the issue.

    • In the Original Course View, a student could receive a past due notification for an on-time submission sporadically. We've put in place proactive measures to monitor this behavior in order to fix it in a future release.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.10.0 maintenance issues on Behind the Blackboard.


    Assignment with Peer Review for Qualitative Peer Assessment

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Course View

    In the Ultra Course View, we started to implement the developments we've projected to improve the Peer Review Assessments experience. This is a synthetized description of what we've prepared for this release.

    Peer assessment is a practice becoming more common because it encourages development of students’ critical thinking abilities, gives them practice in critique of others in a professional manner, and allows for measurement of students’ analysis and communication skills. With this release, qualitative peer review can be enabled for an Assignment in the Ultra Course View. It’s simple for instructors and students to use, and has the following features:

    • Set different due dates for the initial assignment submission and the completion of peer review: Instructors can set how many reviews are expected from each student. Peers are assigned randomly and automatically.
    • Late submitters and reviewers remain part of the task and can continue to participate: Instructors can clearly see who was late. This is a huge improvement over the implementation in Original Course View and superior to implementations found it other learning management systems where students who are late on anything can no longer participate.
    • Tracking: Instructors can track students’ progress toward completion.
    • Rubrics: Students can see the rubric that will optionally be used for the grade. Instructors can grade using a rubric.
    • Complete, single view: When grading, the instructor can see all this information in a single view: the student’s submission, feedback provided by the students’ peers, and the feedback the current student gave to their peers.
    • Anonymous mode for students: The identities of peers are hidden from students but viewable by instructors.
    • Censoring: Instructors can hide reviews deemed inappropriate or harmful.

    As this is a first release of the Peer Review option for Assignments, there are some relevant use cases that aren’t part of this development, but are planned as future improvements. Some of them include:

    • Quantitative peer reviews: While a peer can view a rubric for guidance on providing feedback, the rubric can’t be used by students to provide a score.
    • Non-anonymous mode for students: Names of peers are always hidden from students. If an instructor wants students to know who they evaluate, it is necessary to request students to add their names to their submissions. Hidden names from instructors are not supported in this release.
    • Groups: There is no direct group support yet. However, because the review period excludes non-submitters automatically, it’s possible to set up multiple assignments with Peer Review enabled and set Conditional Availability by group membership. This way, assigned peers will always be members within a student’s group. Group submissions aren’t supported in this release.
    • Multiple prompts with essay questions: In this release, only a single text prompt is supported for an Assignment with Peer Review. If there are multiple topics to which s student is to respond and receive feedback, those should all be outlined in a single prompt or broken up into several assignments.
    • Separate grades for students’ submissions and their reviews: In this release, there is a single grade and rubric for an assignment. If the instructor wishes to communicate different scores for those two parts of the process, those can be outlined in the feedback.

    Conditional availability by users or groups

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Course View

    In the Ultra Course View, we are pleased to announce the inclusion of a highly requested feature: conditional release by users and groups.

    From this version on, Instructors and other roles with elevated rights, will be able to grant differentiated access to content based on their ultimate goals. As a new option to the conditional availability rules, already present in Ultra courses (date/time and performance-based rules), faculty can now allow certain students to have access to specific content while selecting one or both existing rules mentioned above.

    This new feature will be an incredible addition to those who want to create remedial paths to certain students, give different content to undergraduate and postgraduate students in a course, among other use cases.


    Disable notifications for users with high enrollments

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    In both Original and Ultra Course Views, we've improved the timeliness and performance of notifications for all users (including emails, push notifications, Stream, and MyBlackboard) by no longer generating these notifications for users with more than 500 enrollments.

    A user with this large volume of course enrollments will still have access to all course resources but won’t receive notifications regardless of their settings.

    Typically, users enrolled in so many courses are support staff or instructional designers. We recommend administrators to configure these users to be node administrators instead, with privileges to enroll and unenroll themselves from any course in the appropriate Institutional Hierarchy nodes, and with access to all the courses they may need without enroll them. Enrollment availability or enablement states are not considered for a user to count as to have over 500 enrollment records.


    Embed LTI Content in Original Content Editor

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Original Experience, Original Course View

    In the Original Experience and Original Course View, the ability to support access to third-party content within the Content Editor by the use of LTI is an important milestone for institutions, partners, and tool creators who look to transition from Building Block mashups to the Learning Tools Interoperability (LTI) standard from IMS Global. Appropriate LTI course tools will appear for instructors, course builders, teaching assistants, and students in the Add Content menu as additional tools alongside Building Block mashup tools. Two methods are supported: either the tool can add a link in the editor, or if the tool designates that the resource should be embedded, it will be inserted into an iframe in the Content Editor and rendered automatically.


    Rich Text Editor improvements

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience

    In the Ultra Experience, the Rich Text Editor improvements contemplated for this release are related to paragraph format change and allow the creation of more rich and customizable pages. They include:

    • Clear formatting
    • Text alignment

    • Line height

    • Undo

     


    Scripts for Learn SaaS to bulk download course archives

    Blackboard Learn SaaS Continuous Delivery v3900.10.0 | Release to Production 1 April 2021
    Ultra Experience, Original Experience

    In order to comply with data retention policies and reduce utilized space, administrators often want to move course archives to another location for longer-term storage. In SaaS, course archives are created automatically, and daily back-ups of course archives are stored in the cloud. We’ve included these scripts written in Python in the Course Settings and Auto Archive Settings pages to allow admins to copy archives locally or to an AWS S3 bucket prior to deleting them from Learn.


    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Experience and Original Course View

    We’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.32+30fa709) to client Test/Staging environments on Tuesday, March 2, 2021.

    Updates in this version include:

    • In the Ultra Course View, when an instructor is grading with a rubric a student's submission with a very long description in its content, the instructor needed to scroll down in order to see the submission and scroll up to see the rubric. We made this flow more comfortable, so the instructor can now see the submission and the rubric at the same time.
    • In the Original Course View and the Original Experience, within the Content Editor, a user won't be able to use copy and paste functionalities to transfer images from other sources. The user can include images with the Add Content workflow, as it used to be before version 3900.0. We've made this change to address performance problems that arose with certain large or numerous images. We’ll review whether it's possible to reintroduce this capability in the future.
    • In the Original Course View, when an XSS filter is applied to sanitize the content for different fields present in the plugin modules section, the fields are sanitized for both trusted and untrusted users as well. This behavior only occurred when a course tool was created via importing a package with the Import Package & Utilities  functionality. We fixed the issue.

    Learn SaaS release 3900.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Released to Production 4 Feb 2021
    Original Experience, Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.6.0 (full release number 3900.6.0-rel.32+4fc1198) to client Production servers on Thursday, February 25, 2021

    Updates in this version include:

    • In the Original Course View and the Original Experience, within the Content Editor, a user won't be able to use copy and paste functionalities to transfer images from other sources. The user can include images with the Add Content  workflow, as it used to be before version 3900.0. We've made this change to address performance problems that arose with certain large or numerous images. We’ll review whether it's possible to reintroduce this capability in the future.

    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.28+7eb0c69) to client Test/Staging environments on Tuesday, February 23, 2021.

    Updates in this version include:

    • In the Ultra Course View, in Assignments, Assessments and Journals, when a student inserted a math formula image it was replaced with a broken image and ALT text and the instructor couldn't see it properly in order to grade the submission. We fixed the issue.
    • In the Ultra Course View, when copied from an Original course, incompatible discussion board availability settings were retained, blocking access to current students. We fixed the issue.
    • In the Ultra Course View, when feedback was about to be recorded for an Assignment using Chrome, a misleading error message appeared instead of the expected recording controls and prevented the user to continue. We fixed the issue.
    • In the Original Course View, students were unable to view iframe content in the Notes area for Contacts, Tasks and Glossary posted by their instructor including YouTube and Kaltura uploaded content. We fixed the issue.

    Learn SaaS release 3900.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View, Original Course View

    The scheduled Production release of 3900.6.0 (full release number 3900.6.0-rel.27+4fc382c) during off-hours on Thursday, February 18, 2021 includes this additional update.

    • In the Original Course View, students were unable to view iframe content in the Notes area for Contacts, Tasks and Glossary posted by their instructor including YouTube and Kaltura uploaded content. We fixed the issue.


    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View

    We’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.22+d9cd600) to client Test/Staging environments on Tuesday, February 16, 2021.

    Updates in this version include:

    • In the Ultra Course View, when an instructor entered grades in each category of rubric for an assignment with rubrics, the page reloaded and the focus was taken away from the comments and/or grade fields. We fixed the issue.

    Learn SaaS release 3900.8.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3900.8.0 (full release number 3900.8.0-rel.19+5f99a51) to client Test/Stage servers on Friday, February 12, 2021

    Updates in this version include:

    • Some Test/Stage environments encountered a deadlock during startup and couldn’t be upgraded. We’ve reverted the changes made while we gather the required diagnostic information to implement a permanent solution.
    • In the Ultra and Original Course Views, in Mobile, course messages had duplicated content in their push notifications and appeared encoded and unreadable to users. We’ve reverted the changes made while we verify a permanent solution.
    • In the Ultra Course View, in Mobile, course messages' push notifications were sent to sender users. We’ve fixed the issue (updated).
    • In the Original Course View, the Goal Performance Dashboard was failing on SaaS Servers for certain reports. We've fixed the issue.

    Learn SaaS release 3900.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View

    The scheduled Production release of 3900.6.0 (full release number 3900.6.0-rel.24+5fa90d1) during off-hours on Thursday, February 11, 2021 includes one additional update.

    • In the Ultra Course View, when an instructor entered grades in each category of rubric for an assignment with rubrics, the page reloaded and the focus was taken away from the comments and/or grade fields. We fixed the issue.


    API updates - 3900.8.0

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience, Original Experience

    Ability to manage user-to-node associations: We’ve made some noteworthy API updates, including:

    • Users of APIs now have the ability to create, update, or delete institutional hierarchy node associations between users and Institutional Hierarchy associations nodes.

    For more information about our Rest Public APIs, please refer to: https://developer.blackboard.com/portal/displayApi


    Highlight on bug fixes

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Course View, Original Course View

    The bug fixes in this Learn release include:

    • In the Ultra Course View, when a user created a TurnItIn assignment using the LTI 1.3 integration and clicked to access the LTI content on the Activity Stream, the peak panel was displayed empty. We've fixed the issue.

    • In the Original Course View, after a refractor process from SOAP to REST when grades were called from the Grade Centre, the REST public API was considerably slower. We managed to improve the response time and fixed the issue.

    • In the Original Course View, where a calculated formula rounding was required, the number 5 was rounded down rather than rounded up for some values. We've fixed the issue.

    • In the Original Course View, after a performance improvement for the Blog View response times was made in the 3900.0 release, the workflow for grading non-participants was affected. When an instructor wanted to find non-participant users to grade them with zero, students were not visible in the blog or journal. We've reversed the related improvement changes until we find a permanent solution.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.8.0 maintenance issues on Behind the Blackboard.


    Localize EMAIL and SMS notification messages to user's preferred language

    Blackboard Learn SaaS Continuous Delivery v3900.8.0 | Release to Production 4 March 2021
    Ultra Experience and Original Experience

    In both Ultra and Original Experiences, system notification emails were always sent in the SYSTEM DEFAULT language. Now, system notifications sent by email and SMS will be sent in the USER’s chosen language instead. This aligns Learn with our goal to provide individual choice wherever possible. Users continue to have control over their notification types and modalities in their notification settings.


    System and Institutional Role Ids

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Experience, Original Experience

    Starting with the 3900.6.0 SaaS release, System and Institutional Role Ids will no longer be changeable after creation. This impacts Role management Java and REST APIs and the Learn Administrator user experience for Role creation. Please take extra care when creating your System and Institutional Role Ids.

    Client-facing impact:

    • For Learn administrators, custom roles created via System Admin > Institution Roles will no longer allow the Role ID attribute to be edited after creation.
    • For partner developers, the method blackboard.data.role.PortalRole#setRoleID may no longer be used to change the Role ID of existing roles.

    Annotate information message

    Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
    Ultra Course View, Original Course View

    In the Original and Ultra Course Views, formatting space differences may be visible between the original uploaded document and the one rendered online for .docx, .doc, .ppt, and .pptx files. We've added an on-screen information message to let users know about this. The message appears anywhere where Bb Annotate is enabled, including the Mobile View. Instructors and students are able to download the original file as usual.


    Learn SaaS release 3900.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Original Course View

    The scheduled Production release of 3900.6.0 (full release number 3900.6.0-rel.16+e5c4a95) during off-hours on Thursday, February 4, 2021 includes one additional update.

    • In the Original Course View, when an instructor added content to a discussion (forum) thread that contained an iframe, the student couldn't see the content within the iframe. We fixed the issue.


    Learn SaaS release 3900.6.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View

    We’re applying an updated version of 3900.6.0 (full release number 3900.6.0-rel.15+bd9f50f) to client Test/Staging environments on Tuesday, February 2, 2021.

    Updates in this version include:

    • In the Ultra Course View, the originality report option was displayed while grading the assessment, when safe-assign was not enabled. We've fixed the issue.

    Learn SaaS release 3900.6.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View

    We’re applying an updated version of 3900.6.0 (full release number 3900.6.0-rel.12+0cc66df) to client Test/Staging environments on Tuesday, January 26, 2021.

    Updates in this version include:

    • In the Ultra Course View, when an instructor edited a group set's settings and deleted the end date for self enrollment, an error caused the system to close the self enrollment option for students. We've fixed the issue.
    • In the Ultra Course View, embedded LTI links returned from deep linking didn't send the custom parameters back. We've fixed the issue.

    Learn SaaS release 3900.4.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View

    We’re applying an updated version of 3900.4.0 (full release number 3900.4.0-rel.23+718491f) to client Production environments on Thursday, January 21, 2021.

    Updates in this version include:

    • In the Ultra Course View, instructors were unable to access the rubrics for anonymous assessments. We've fixed the issue.

    Learn SaaS release 3900.6.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.6.0 (full release number 3900.6.0-rel.12+0cc66df) to client Test/Staging environments on Tuesday, January 19, 2021.

    Updates in this version include:

    • In the Ultra Course View, instructors were unable to access the rubrics for anonymous assessments. We've fixed the issue.
    • In the Ultra Course View, when LTI 1.3 profiles were automatically enabled, a default course tool was created for use in LTI Advantage services that could appear without the administrator's approval. We've made a quick fix to avoid this appearance in the course tools area. In a future release, a profile change will drive this fix.
    • In the Original Course View, enterprise surveys with open questions followed by a page break displayed an error when a user tried to move to the next page, and the survey couldn’t be completed. We've fixed the issue.

    Learn SaaS release 3900.4.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.4.0 (full release number 3900.4.0-rel.23+718491f) to client Production on Thursday, January 14, 2021.

    Updates in this version include:

    • In the Original Course View, a recent fix to the Grade Center scrolling behavior caused problems loading custom color palettes. We’ve reverted the Grade Center scrolling behavior until both issues are resolved.
    • For sites on Ultra base navigation, when a user opened the Student Activity page in an Original Course View course, the course disappeared and the user returned to the Ultra base navigation page. We’ve fixed the issue.
    • In the Ultra Course View, when LTI 1.3 profiles were automatically enabled, a default course tool was created for use in LTI Advantage services that could appear without the administrator's approval. We've made a quick fix to avoid this appearance in the course tools area. In a future release, a profile change will drive this fix.

    API updates - Blackboard Premium APIs

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Experience

    Premium APIs: In this release, Blackboard’s Premium APIs transition from technical preview to general availability. Blackboard Premium APIs are REST-based application interfaces that add capabilities and value for institutions, partners, and other third-party tool creators beyond simple data exchange and available open standards. The first set of available Premium APIs is a collection called the Ultra Extension Framework (UEF) APIs.

    The UEF APIs allow an integrated tool to communicate securely with Learn. With the UEF, integrated tools are aware of where users are in Learn and what they’re interacting with. The UEF is typically used with standards such as LTI Advantage to integrate a tool’s user interface and REST APIs to exchange data. The UEF allows a tool to engage with users when and where they need to rather than hoping that users visit fixed tool locations. Institutions and third parties who use the UEF will have the opportunity to create more personalized experiences in Blackboard Learn than can be achieved in other learning platforms.

    The UEF enhances Learn’s Ultra Base Navigation and Ultra Course View with a robust set of capabilities:

    • Real-time telemetry provides detailed user navigation behavior information so integrated apps can respond in very personalized ways.
    • Help provider registration allows the default behavior of the Learn Ultra help tool (the question mark bubble icon) to be overridden with another support solution.
    • User interface element rendering gives integrated applications the ability to populate UI elements and content, including banners, modals, interface panels, and notifications to users only when and where they’re needed, creating unique and tailored experiences for each user.

    For more information on the UEF, please refer to https://docs.blackboard.com/learn/uef/getting-started

     

    Using Premium APIs: During technical preview, we handled access to Premium APIs manually for early access participants. Now that they are generally available, access is formally managed in the Developer Portal. Appropriate Developer Groups can give designated applications access to Blackboard’s Premium APIs. Premium APIs are not directly visible to, or usable by, end users.

    Blackboard’s Premium APIs, including the Ultra Extension Framework, are available to all clients and Blackboard Partnership Program members at the Bronze level and higher. Developers who want to use Premium APIs must have configured their Developer Portal Groups accordingly. Please, contact Support with your request or send an email to [email protected] if you have additional questions. Visit the Blackboard Partners page for more information about partnership levels.
     

    Examples of the use UEF: 

    • Qwickly is leveraging the UEF (a Premium API) to provide instructors the option to display the attendance Check-in entry tool from directly within the Ultra course experience. This enhanced integration results in fewer clicks and eliminates the reliance on an external tool launch. 
    • EesySoft uses Premium APIs to deliver a highly personalized user experience based on where the user is and what they’re currently doing within the Learn Ultra application. 

    Course archive quarantine

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View, Original Course View

    We’ve improved the performance of the course archives process when an archive fails due to specific, particular circumstances. 

    After three unsuccessful archive attempts, the course will be quarantined for evaluation. Administrators will receive an email notification that a course has been quarantined. Once the email notification is received, the administrator can check the quarantined courses list and reach out to Blackboard Support for further assistance, similar to the process for an export course issue. 

    • A notification will be sent to the administrator every time a new course enters quarantine.
    • The functionality is enabled by default. To disable it, the system administrator should contact Blackboard Support.

    Highlight on bug fixes

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View, Original Course View

    The bug fixes in this Learn release include:

    • Adaptive Release and Test Exceptions: The text under Test Availability Exceptions and Review Status sections related to organizations and courses is now showing as expected.

    • The Group Assignment Submission page was confusing to students: Whenever the first student from a group clicked on the assignment, he/she arrived to a submission page with an option to submit the assignment. If this student navigated away from this page without selecting Cancel, then all group members that log in afterward would see a page with previous submission information (i.e. a "review submission history" page) that suggested there was an ungraded attempt already submitted. The student then had the option to continue.
      Now, the system still shows the Upload Assignment page since no attempt was ever actually submitted.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.6.0 maintenance issues on Behind the Blackboard.


    New navigation tab in the Assessment View

    Blackboard Learn SaaS Continuous Delivery v3900.6.0 | Release to Production 4 February 2021
    Ultra Course View

    Instructors and students will find a new navigation tab at the right side of the screen when they navigate the Assessment View. This new navigation tab helps users to access all the options and features available for the current assessment from one single place. This tab will be visible to both students and instructors once a student sends the first submission.

    The options available from the new side tab are:

    • Originality Report: Users will be able to select their service provider, including SafeAssign.
    • Rubrics: Instructors will be able to grade the assessment with rubrics. Both students and instructors can check the grades that have been assigned by the instructor for each criterion. Instructors will also be able to more easily override and undo override actions.
    • Feedback: Instructors and peers will be able to provide general feedback about the assessment.

    Learn SaaS release 3900.4.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    The scheduled Production release of 3900.4.0 (full release number 3900.4.0-rel.20+93e130c) during off-hours on Thursday, January 7, 2021 includes one additional update.

    • Client credentials bearer tokens didn't grant access to Learn when using Applications with Premium API Access enabled. We fixed the issue.


    Learn SaaS release 3900.4.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.4.0 (full release number 3900.4.0-rel.17+f210f75) to client Test/Staging environments on Tuesday, December 29, 2020.

    Updates in this version include:

    • In the Ultra Course View, the course groups tool wasn't visible if an institution had a large number of tools installed. We've fixed the issue.
    • In the Original Course View, the rich text editor didn't display an HTML preview after a media link was pasted. We've fixed the issue.

    Learn SaaS release 3900.4.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.4.0 (full release number 3900.4.0-rel.14+d8ea606) to client Test/Staging environments on Tuesday, December 22, 2020.

    Updates in this version include:

    • In the Ultra Course View, the minimal rich text editor displayed some incorrect icons and tooltips and some unnecessary buttons. We've fixed the issues.
    • In the Original Course View, the content editor removed link tags and URLs with Javascript in image and anchor tags whether or not the user had the Add/Modify Trusted Content permission. We’ve fixed the issue.
    • In the Original Course View, when an alternate domain is enabled, allowing guest access to course files could deny signed-in users the ability to access the files. We’ve fixed the issue.
    • We've added a page to the Admin Panel to allow the ability to enable an alternate domain for serving content files, and specify the host name for the alternate domain. You’ll find the Alternate Domain for Serving Content page in the Security section of the Admin Panel.

    Learn SaaS release 3900.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.34+4ad580a) to client Production environments on Thursday, December 17, 2020.

    Updates in this version include:

    • In the Ultra Course View, the Question Analysis report for tests presented incorrect results at some institutions. We’ve fixed the issue.
    • In the Ultra Course View, some students didn’t have permission to access a group assignment. We’ve fixed the issue.
    • In the Original Course View, the Link to Wiki page option was missing from the new Content Editor experience. You can now find it under the Add content dialog. Learn more about linking to other wiki pages.

    Learn SaaS release 3900.4.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.4.0 (full release number 3900.4.0-rel.10+9fc85c4) to client Test/Staging environments on Tuesday, December 15, 2020.

    Updates in this version include:

    • If HTML content written by instructors or administrators referenced hosted content served from an alternate domain, the iframe didn’t load properly. We’ve fixed the issue.
    • In the Ultra Course View, the Question Analysis report for tests presented incorrect results at some institutions. We’ve fixed the issue.
    • In the Ultra Course View, some students didn’t have permission to access a group assignment. We’ve fixed the issue.
    • In the Original Course View, the Link to Wiki page option was missing from the new Content Editor experience. You can now find it under the Add content dialog. Learn more about linking to other wiki pages.

    Learn SaaS release 3900.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.31+0a50fe3) to client Production environments on Thursday, December 10 and Friday, December 11, 2020.

    Updates in this version include:

    • If HTML content written by instructors or administrators referenced hosted content served from an alternate domain, the iframe didn’t load properly. We’ve fixed the issue.
    • In the Original Course View, test questions linked from a question pool had a difficulty score of 0% regardless of how students answered. We’ve fixed the issue.

    Learn SaaS release 3900.2.0: Partial delay for update to Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re partially delaying the regular maintenance update to Blackboard Learn SaaS 3900.2.0 Production environments, previously scheduled for Thursday, December 10, 2020.

    • Production environments aligned to Europe and US Eastern time zones will be updated as usual on Thursday, December 10, 2020.
    • Production environments aligned to Asia-Pacific, US Central, US Mountain, and US Pacific time zones will be updated on Friday, December 11, 2020.

    API updates

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    We’ve made some noteworthy API updates, including:

    • Added an endpoint that separates child courses from their set parents so that API users can now undo parent/child course relationships via APIs.

    Building block self-service

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    With this release, SaaS administrators can now install and uninstall building blocks on their SaaS instance without depending on Blackboard Support. This change gives our clients the flexibility of managing their own installations instead of waiting for the Support team. Administrators can install and uninstall building blocks in Admin Panel > Building Blocks > Installed Tools. Installation and removal of a building block will trigger an automated rolling restart. No additional action is needed from the administrator.

    Blackboard understands this is an exciting update for our clients. It is worth pointing out that we continue to expand our REST APIs as well as deepening our LTI support. It's important to note that a combination of REST API/LTI is preferred to ensure integration support in the Ultra experience. REST APIs/LTI are the modern standard that SaaS companies use when interfacing with their systems. More and more of our partners are developing towards REST APIs/LTI, and we continue to look forward to the time where our REST API/LTI framework is robust enough to handle all use cases that building blocks currently support.


    End of SOAP Web Services capabilities

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience, Original Experience

    Blackboard SOAP Web Services were officially deprecated on January 4, 2019 (see the original announcement). 

    As of December 31, 2020, Blackboard Learn SOAP Web Services are no longer supported, as they have reached the end of life per our deprecation policy.

    In February 2021, we will update the Proxy Tools and Web Services System Administrator pages with the removal of links for Registering new Proxy Tools, Creating new Web Services, and accessing SOAP Web Services documentation and development tools.

    The removal of these links does not disable the use of currently installed Proxy Tools or Web Services.

    While SOAP may continue to work for your institution, any issues or concerns regarding SOAP will not be addressed by Blackboard other than the recommendation of moving to REST APIs.

    Full removal of SOAP Web Services capabilities is planned for the May 2021 and future releases. Note that this plan is subject to change, and that SOAP Web Service capabilities may not be removed until a later release.


    Fixed issues

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View, Original Course View

    The bug fixes in this Learn release include:

    • In the Ultra Course View, the Post Now button for Announcements didn't disable after its first selection while the work processed in courses with large numbers of students. This meant instructors could select the button, post the announcement, and email students multiple times. Now, the Post Now button will disable on first selection.

    • In the Original Course View, when a Grade Center column had a long title and required multi-line wrapping, the window size changed depending on whether the column with the long title was visible. This made it difficult to scroll, because the horizontal scroll bar changed position with the size of the window. Now, the window size remains consistent.

      If particularly long item names make the header larger than you’d like, shortened alternative names can be added just for displaying in the Grade Center. In the Grade Center, select a column and in the menu, choose Edit Column Information and set a shorter title for Grade Center Name.

    • In the Original Course View, when a user added an image in the content editor, the text after the image was forced to the next line. We've fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.4.0 maintenance issues on Behind the Blackboard.


    Rich text editor improvements

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Course View

    In this release, users will have access to more formatting tools in the Ultra Course View's rich text editor. Users can format content in a variety of different ways, including font colors, font sizes, and font style. We've also redesigned the tool's base to provide a better experience with a secondary bar that will display additional options, especially on smaller screens. Students, instructors, and administrators will see these changes everywhere they encounter the rich text editor in the Ultra Course View.


    Support panel session data

    Blackboard Learn SaaS Continuous Delivery v3900.4.0 | Release to Production 7 January 2021
    Ultra Experience

    Logging tickets has long been a struggle for administrators. There isn’t an easy way for administrators to capture what the user was doing at the time the issue occurred. This often leads to a lot of back and forth between our clients and support as we attempt to gather the necessary information needed to investigate a bug further. We understand how frustrating that process can be. With this release, users will now be able to capture their most recent session data (last 30 actions the user has taken) and send it to their administrators to attach in support cases. This feature will be available in the Support Panel as well as anywhere the “Oops! Your name is not on the list.” message can occur. Administrators can retrieve the log files via Admin Panel > Tools and Utilities > Logs > Session Debug Logs.


    Learn SaaS release 3900.2.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View, Original Course View

    The scheduled Production release of 3900.2.0 (full release number 3900.2.0-rel.27+70f5845) during off-hours on Thursday, December 3, 2020 includes two additional updates.

    • When an LTI gradable item with a deep link response was copied, the copy wasn't gradable. We fixed the issue.

    • In the Ultra Course View, some students didn't see the feedback their instructor added to their journal. We've fixed the issue.


    Learn SaaS release 3900.2.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.25+e0228f9) to client test/stage servers on Tuesday, December 1, 2020.

    Updates in this version include:

    • In the Original Course View, when an instructor edited response feedback to a test question, the content editor loaded after a 2-second delay. We’ve fixed the issue.

    • When an institution had the same entityID configured in their IDP and SP metadata, SAML authentication failed and users couldn’t log in. We’ve fixed the issue.


    Learn SaaS release 3900.2.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.20+e43df0f) to client test/stage servers on Tuesday, November 24, 2020.

    Updates in this version include:

    • The download button for the Insight Report (Beta) for administrators wouldn't respond or create a CSV. We've fixed the issue.

    • When restoring a merged course from an archive, Learn only restored the parent course and not its child course(s). We've fixed the issue.

    • A few institutions that use the Consulting Central B2 for Blackboard Assist saw slow performance and some downtime in Learn. We've fixed the issue.

    • Existing and newly created web links in Library modules were throwing an error when clicked. We've fixed the issue.


    Learn SaaS release 3900.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Experience, Original Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.60+0c79e9e) to client Production servers during off-hours on Monday, November 23, 2020.

    Updates in this version include:

    • A few institutions that use the Consulting Central B2 for Blackboard Assist saw slow performance and some downtime in Learn. We’ve fixed the issue.


    Annotate comment enhancement

    Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
    Ultra Course View, Original Course View

    Now, instructors can create multiple comments in Bb Annotate without needing to select the comment tool for every comment they add.

    The comment tool will get de-selected if an instructor scrolls through the document, but once they fit the document to the screen, the comment tool will stay selected.


    Bb Annotate enhancements

    Blackboard Learn SaaS Continuous Delivery | Blackboard Learn 9.1
    Ultra Course View, Original Course View

    Starting on Tuesday, November 24th, PDF files will be flattened for the BbAnnotate preview when uploaded for an assignment. On PDFs, text comment annotations made prior to submission will appear as yellow boxes in the document and will not be movable or collapsible. Drawings, pictures, shapes, and other annotations that are not comments will appear normally and also won't be movable after flattening.

    When the file is flattened, students can also see their drawable annotations made with iPad or Microsoft Surface pens on PDF preview before the professor grades it. Currently students cannot see annotations until after professor grades it, which can cause confusion about whether the file appears correctly.

    This enhancement is an additional security layer in BbAnnotate to prevent forgeable re-submissions of professor annotations. It also resolves an issue where iPad annotations (APStreams) weren’t appearing on annotated PDFs.

    This change only affects PDFs submitted in the future. Previously uploaded files (including files with iPad annotations) will render as they have been.


    Learn SaaS release 3900.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.57+59c5f28) to client Production servers during off-hours on Wednesday, November 18, 2020.

    Updates in this version include:

    • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

    • In the Ultra Course View, some Collaborate sessions didn’t appear in the Join Session overflow menu. We’ve fixed the issue.

    • In the Original Course View, response feedback for the Grade Questions feature of the Grade Center was missing the new content editor, and text entered into the box there wouldn’t save. We’ve fixed the issue.

    • Unannotated Box documents wouldn’t load in Bb Annotate. We’ve fixed the issue.

    • The download button for the Insight Report (Beta) for administrators wouldn’t respond or create a CSV. We’ve fixed the issue.

    • When restoring a merged course from an archive, Learn only restored the parent course and not its child course(s). We’ve fixed the issue.

    • When a Redis connection failed, Learn didn't attempt to reconnect, so users had to manually retry their task. We’ve fixed the issue.


    Learn SaaS release 3900.2.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View, Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.2.0 (full release number 3900.2.0-rel.11+071cf8e) to client Test/Stage servers during off-hours on Tuesday, November 17, 2020.

    Updates in this version include:

    • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

    • In the Ultra Course View, some Collaborate sessions didn’t appear in the Join Session overflow menu. We’ve fixed the issue.

    • In the Original Course View, response feedback for the Grade Questions feature of the Grade Center was missing the new content editor, and text entered into the box there wouldn’t save. We’ve fixed the issue.

    • Unannotated Box documents wouldn’t load in Blackboard Annotate. We’ve fixed the issue.

    • Ally wouldn’t work in Learn when alternative domains were enabled. We’ve fixed the issue.

    • When a Redis connection failed, Learn didn't attempt to reconnect, so users had to manually retry their task. We’ve fixed the issue.

    • Final automatic archive files created after a course was deleted didn’t include enrolled user data. We’ve fixed the issue.

    • After an upgrade, some institutions had to manually uninstall and reinstall their Authentication Provider SAML building block because of a Postgres installation problem. We’ve fixed the issue.


    Learn SaaS release 3900.0.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Course View, Ultra Experience, Original Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.46+e0d1a9b) to client Production servers during off-hours on Thursday, November 12, 2020.

    Updates in this version include:

    • When an instructor copied a journal from one Ultra course to another, all journals from the first course were copied to the second. We’ve fixed the issue.

    • Unannotated Box documents wouldn’t load in Bb Annotate. We’ve fixed the issue.

    • SAML logins intermittently failed on one app server at a time for a small number of institutions. We’ve fixed the issue.


    Custom HTML/CSS code blocks in Ultra course documents

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View

    With this release, instructors can create, edit, and delete custom HTML/CSS code blocks in Ultra course documents. Instructors can select Add HTML when creating a document to add their own HTML and CSS and fully customize the appearance of their Ultra course documents.

    We've added this capability without compromising the Ultra design aesthetics (i.e., content will be fully responsive and accessible). We’ve also added a new entitlement to support greater security and flexibility for institutions to allow granular permissions to specific roles.

    Students will see what the instructors created or edited, but they will not be able to create, edit, or delete any of the HTML/CSS blocks. 

    In an effort to support more enhanced security and to maintain the responsiveness of the Ultra Experience, we're leveraging an existing solution in Learn to support this capability. If you already have an alternate domain configured, your instructors will see the Add HTML option in Ultra Course View documents. If you don't have an alternate domain configured, we have you covered! We're in the process of automating an alternate domain for all clients, and should have that work completed later in the year. You can submit a support ticket to request access to this feature now.


    Fixed issues

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    The bug fixes in this Learn release include:

    • When D2L course content was imported into an Ultra course, document heading formatting was lost. We’ve fixed the issue.
    • In an Ultra course, when a user not enrolled creates a discussion, the system throws an error when a student tries to access it: “Oops! Something broke. Please reload the page.” Now, the discussion board opens without error.
    • In the Ultra Course View, students couldn’t navigate to the next course content item from a discussion board post if conditional availability was set. We’ve fixed the issue.
    • The Course List / My Courses module was missing from the main Courses tab on the Institution Pages during the upgrade process. We’ve fixed the issue.
    • When an instructor exported a single question pool with a special character from the Original Course View, the pool wouldn’t import as a question bank to an Ultra course. We’ve fixed the issue.

    You can view all maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.2.0 maintenance issues on Behind the Blackboard.


    LTI tool availability by institutional hierarchy

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Experience, Original Experience

    Administrators can now manage the availability of third-party LTI tools according to their institutional hierarchy, similar to how they can with Building Block tools. Administrators can control availability of tools by department or course in Admin Panel > Institutional Hierarchy. Original Course View courses continue to allow instructors to override the availability state of tools if allowed. Tool availability in Ultra Course View courses is always managed by the administrator. The options when managing LTI tool availability settings have been updated to reflect these differences.


    Student list view improvements

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View

    This release includes additional improvements for student list view in the Ultra gradebook that we added based on feedback we’ve had from instructors. New functionalities include:

    • Administrators can configure whether students’ usernames are visible to instructors if they need to differentiate students. This capability is available for institutions that choose to hide usernames for privacy considerations and when instructors still need to be able to see them, particularly in courses with very large enrollment numbers. Administrators need to enable this permission for a role in Admin Panel > System Roles > Show username even when hidden from other users.
    • Instructors will receive additional search capabilities, column sorting options, and enhanced page controls for both large and small devices.


    Ultra feedback timing controls

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View

    With this release, Learn Ultra now allows instructors to further promote test fairness and discourage academic dishonesty. Instructors can enable more granular controls on when and what type of feedback is given to students when taking an assessment. Instructors can set up timed release to automated question feedback, correct answers, and question scores. They can also select when to show feedback: after submission, after due date, at a specific date, or after the assessment is graded. Students will see if and when feedback will be available for a specific assessment after they submit an attempt.


    Ultra journals enhancements

    Blackboard Learn SaaS Continuous Delivery v3900.2.0 | Release to Production 3 December 2020
    Ultra Course View

    With this release, we’ve added the highly-anticipated participation and submission views to Ultra journals. Importantly, participation view can now support over 1,000 students at once. Instructors can clearly see when students post new journals and comments, and can view a single submission. Instructors can also use Ultra’s grading tools, including feedback and rubrics, to create and post grades. To allow instructors more varied access, both participation and submission views link to the gradebook. By default, students will be allowed to delete and edit their journal entries and comments, but instructors can also now choose to disable this permission.


    Learn SaaS release 3900.0.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.42+47a7c9a) to client Test/Stage servers during off-hours on Tuesday, November 3, 2020.

    Updates in this version include:

    • When D2L course content was imported into an Ultra course, document heading formatting was lost. We’ve fixed the issue.

    • Some Ultra tests that use Respondus LockDown Browser added extra time permitted to the test time limit automatically, instead of presenting as two different time totals. We’ve fixed the issue.

    • If an Ultra test had a set time limit and then was set to require Respondus LockDown Browser, the time limit was removed. We’ve fixed the issue.

    • When Ultra discussion boards were copied from a different course and Include only the forums, with no starter posts was selected, members of the destination course could only see the discussion name and couldn’t edit or reply to the discussion. We’ve fixed the issue.

    • When an Original course was converted to Ultra Course View, unlinked journals were retained and slowed course content copying. We’ve fixed the issue.

    • In the Original Course View, if the Content Collection Availability was set to “No,” administrators couldn’t browse the Content Collection to restore a course from automatic archives. We’ve fixed the issue.

    • Institutions that use the Redis Cache Building Block couldn’t connect to the Redis service during high traffic periods. We’ve fixed the issue.


    Blackboard Chatbot for Learn

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Course View, Ultra Course View

    We’re excited to announce the first availability of Blackboard Chatbot in Learn. Blackboard Chatbot is a free tool offered in Blackboard Learn that will be automatically available to SaaS higher education clients in North America who have enabled the Ultra Base Navigation. It launches beginning on November 5, with the 3900.0.0 Learn SaaS production release. Some institutions may not see Chatbot in Learn until November 6.

    Seamlessly integrated into Ultra Base Navigation and Ultra courses, Blackboard Chatbot provides always-on support. It returns answers to students' commonly asked Learn questions and issues directly from Blackboard Help. For this initial release, Blackboard Chatbot is available only in English.

    To access Blackboard Chatbot, select the help icon in the bottom right. Then select Chat Support to open the Chatbot panel. Students can ask Blackboard Chatbot their questions or select from a pre-populated list. Chatbot uses machine learning to better serve your learners over time.

    Blackboard Chatbot will be on by default, but administrators can manage its availability.

    For more details about Blackboard Chatbot for Learn, visit the Community site


    Learn SaaS release 3900.0.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Course View

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.28+4af3c58) to client Test/Stage servers during off-hours on Tuesday, October 27, 2020.

    Updates in this version include:

    • Based on user feedback, we’ve removed the blue background from course-related icons in the large icon update for Ultra Course View and base navigation.

    • In the Original Course View, some students could access private journal entries written by other students. Also, additional students couldn't post after the first student responded to the journal prompt. We’ve fixed the issue.

    • When Learn SaaS environments were updated, Original course and organization menus reverted to the default and customizations had to be reapplied. We’ve fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.54+54663c8) to client Production servers during off-hours on Thursday, October 22, 2020.

    Updates in this version include:


    Learn SaaS release 3900.0.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3900.0.0 (full release number 3900.0.0-rel.18+41e3877) to client Test/Stage servers during off-hours on Tuesday, October 20, 2020.

    Updates in this version include:

    • In the Ultra Course View with the Spanish language pack, a grade calculation in the Ultra gradebook was incorrectly labeled as NaN. We’ve fixed the issue.

    • Some Learn environments that use the Partner Cloud Building Block had problems with content sync. We've fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.51+4456ac1) to client Production servers during off-hours on Thursday, October 15, 2020.

    Updates in this version include:

    • We've integrated Xythos Service Packs 20 and 21, which introduce internal improvements to the content system.

    • The verbosity level of new log nodes reverted to the default initial value instead of matching the level set in Log Settings. We've fixed the issue.


    Assist

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    As students re-engage in their disrupted educational experience, they'll need student services more than ever. At some institutions, these services will be virtual for the first time. Blackboard Assist is a student success hub for campus and online resources, available on your desktop or from anywhere with the Blackboard mobile app. Assist elevates campus and online resources, building awareness so students always find what they need.

    Assist supports your educational continuity plans with institutional, Blackboard-sourced, and partner-provided solutions. Institutions can create and feature profiles of their existing services to appear in Assist. Assist also provides access to partner services: curated, high-quality providers offering scalable, virtual solutions to meet student needs. Administrators can manage available partner services that best benefit their students.

    Assist will be available in Learn SaaS for higher education institutions in the Original Experience, the Ultra Experience, and the Blackboard app. At this time, it won't be available for K12, corporate, and government clients.

    We encourage you to start planning the services you would promote in Assist, connecting with the offices that manage your student services including academic and financial assistance, health and wellness, housing and food security, and student life.

    In future releases, Assist will adapt to users and offer personalized recommendations in places of learning such as in courses, the gradebook, and the activity stream.

    More on Assist for students

    More on Assist for instructors

    More on Assist for administrators

    Visit the Community site for more details and guides you can use to share information on Assist


    Content editor updates

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Course View, Original Experience

    This release introduces big updates to the content editor in the Original Course View and the Original experience. We’ve made numerous simplifications and improvements, including:

    • A single menu to add content that automatically recognizes file types

    • Optimized experience for all devices and screen sizes

    • Better accessibility for both the editor and the content you create. Menus and icons have higher contrast, pop-ups are gone, and an accessibility checker lets you know about accessibility issues as you write

    • The ability to paste content from Word, Excel, and websites with basic formatting and easily remove extra HTML

    • The ability to paste a link in the editor and automatically embed videos and previews

    • The ability to display formatted computer code snippets

    Institutions using custom language packs created for older versions of Learn have found they may need to update their language packs for the editor to work properly.

    More on the Original content editor for students 

    Visit the Community site for more details and guides you can use to share the changes at your institution


    API updates

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • Institutions and partners can now provide students direct, deep links to specific Learn course content from their own portal or tool.

    Visit the Developer site for full REST API documentation.


    Blog performance

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Course View

    In very large classes, performance is one of our top concerns. We’ve received feedback that including all students in the blog and journal view filter created slow loading times. To improve this performance, we’ve changed the view filter to display only those course members who have completed participation in the blog or journal activity. Non-participants are not displayed. For graded blogs or journals, instructors can display non-participants in the Grade Center.


    Details & Actions items load together

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View

    With this release, items in the Details & Actions section of the Ultra Course View will now load in a single wave. This change will prevent students and instructors from selecting the wrong item as the page loads.


    Embed Office 365 documents

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View

    In this release, students and instructors can embed Microsoft Word, Excel, and PowerPoint files as well as Microsoft Stream videos from SharePoint into the rich text editor in the Ultra Course View. This option is only available with enterprise versions of Office 365.


    Gradebook student list view improvements

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View

    This release introduces several improvements and new functionality for student list view in the Ultra gradebook.

    • Instructors can send messages and add accommodations for a student within both the student list view and the grade details view
    • Instructors can set up activity stream alerts about student inactivity and grade thresholds for themselves and their students. If their course contains enough activity and grading data, they can also see a detailed visualization of class performance.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3900.0.0 maintenance issues on Behind the Blackboard.


    Large icon updates

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View, Ultra Experience

    In this release, you’ll see new large icons in the Ultra experience. We made these changes to our icons to improve accessibility and differentiation for all users.

    • Like the small icon update earlier this year, the new icons have a thicker stroke to improve accessibility.
    • The new icons are more distinctive to avoid confusion between similar icons and to better support quick scanning. 

    Show seconds in quiz timer

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View

    With this release, students will know how much time they have left down to the last second when they take a quiz in the Ultra Course View. The quiz timer will change from minutes to seconds when less than 1 minute remains.


    Show/hide overall grade column

    Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
    Ultra Course View

    With this release, instructors can choose whether to show or hide overall grades to their students in the Ultra Course View.


    Learn SaaS release 3800.19.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.42+e227a86) to client Production servers during off-hours on Thursday, October 8, 2020.

    Updates in this version include:

    • Emailed course announcements in both the Original and Ultra Course Views now include both the course name and the title of the announcement in the email subject.

    • The calculated grade snapshot information didn't update correctly in courses that use the Telemetry B2. We've fixed the issue.

    • Learn environments ran out of memory when archiving courses with large volumes of activity accumulator records. We've fixed the issue.

    • In the Ultra Course View, students couldn’t navigate to the next course content item from a discussion board post if conditional availability was set. We’ve fixed the issue.

    • In the Ultra Course View, users who had system permission to create materials but were not enrolled in a course couldn’t add permanent files to a course. We’ve fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.35+878ad8e) to client Test/Stage servers during off-hours on Tuesday, October 6, 2020.

    Updates in this version include:

    • In the Ultra Course View, some users couldn't join Collaborate sessions with their course links. We've fixed the issue.

    • Emailed course announcements in both the Original and Ultra Course Views now include both the course name and the title of the announcement in the email subject.

    • The calculated grade snapshot information didn't update correctly in courses that use the Telemetry B2. We've fixed the issue.


    Learn SaaS release 3800.19.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Ultra Course View

    The scheduled Production release of 3800.19.0 (full release number 3800.19.0-rel.33+a603588) during off-hours on Thursday, October 1, 2020 includes an additional update.

    • In the Ultra Course View, some users couldn't join Collaborate sessions with their course links. We've fixed the issue.


    Learn SaaS release 3800.19.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.32+99f4ccd) to client Test/Stage servers during off-hours on Tuesday, September 29, 2020.

    Updates in this version include:

    • We’ve added unique login counts for the previous 30, 90, and 180 days to the Learn Insight Report.
    • In the Ultra Course View, some replies weren’t visible in discussions. We’ve fixed the issue.
    • In the Ultra Course View, some users’ discussion response and reply counts didn’t appear correctly. We’ve fixed the issue.
    • In the Ultra Course View, some users’ profiles and activity in discussions appeared as though the users were unavailable. We’ve fixed the issue.
    • In the Original Course View, discussion forum links that were broken during a course copy couldn’t be removed from the new course. We’ve fixed the issue.
    • When an instructor reverted a course back to the Original Course View from Ultra Course Preview, a lost association with the course data source key caused problems with SIS integration. We’ve fixed the issue.
    • Some users at institutions that use SSO with the SAML Building Block had trouble logging in to their Learn environments. We’ve fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View

    We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.27+f09831f) to client Production servers during off-hours on Thursday, September 24, 2020.

    Updates in this version include:

    • In the Original Course View, emailed announcements didn't include the announcement title in the subject line. We've fixed the issue.
    • In the Original Course View, students received an incorrect password error when a test used a password with certain character patterns. We've fixed the issue.

    Learn SaaS release 3800.19.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Course View, Ultra Course View

    We’re applying an updated version of 3800.19.0 (full release number 3800.19.0-rel.24+879e1a1) to client Test/Stage servers during off-hours on Tuesday, September 22, 2020.

    Updates in this version include:

    • In the Original Course View, emailed announcements didn't include the announcement title in the subject line. We've fixed the issue.
    • In the Original Course View, students received an incorrect password error when a test used a password with certain character patterns. We've fixed the issue.
    • In the Original Course View with Ally enabled, administrators couldn’t remove replaced files included in a course copy from the new course’s content collection. We’ve fixed the issue.
    • In the Ultra Course View, students couldn't view a course document after visiting an LTI link in a learning module that uses sequential availability. We've fixed the issue.
    • In the Ultra Course View, students couldn’t view a test submission when SafeAssign was enabled and Respondus LockDown browser was required. We’ve fixed the issue.
    • Instructors couldn’t add LTI deep linked content to their courses if SameSite cookie support was enabled in their browser. We’ve fixed the issue.
    • Instructors couldn’t access the users enrolled in their course through third-party applications that use the course membership REST API. We’ve fixed the issue.
    • At some institutions that use SIS integrations for notifications, a small number of user accounts were locked when notification traffic was heavy. We’ve fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View, Ultra Course View

    We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.23+292bc5b) to client Production servers during off-hours on Thursday, September 17, 2020.

    Updates in this version include:

    • In the Ultra Course View, students couldn't view a course document after visiting an LTI link in a learning module that uses sequential availability. We've fixed the issue.
    • Instructors couldn’t access the users enrolled in their course through third-party applications that use the course membership REST API. We’ve fixed the issue.
    • In the Ultra Course View, students couldn’t view a test submission when SafeAssign was enabled and Respondus LockDown browser was required. We’ve fixed the issue.

    Changes to deleted file retention period

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    With this release, Blackboard will change the content collection system’s deleted file retention period from 45 days to 32 days on clients' Learn SaaS sites. This change will reduce the amount of storage used by client sites and bring our retention period in line with the Learn SaaS Service Level Agreements data retention period. The change will not impact course auto archives or active course data.


    Expanded access to Ally in Ultra documents

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Ultra Course View

    Now, in the Ultra Course View, instructors and students can download Ally alternative formats for course documents in the expanded view. With Ally enabled at their institutions, instructors and students see the Ally icon in the top menu, next to the conversations icon. They can choose the alternative format that best suits their needs.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.19.0 | Release to Production 1 October 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.19.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3800.17.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View

    We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.21+0b17a13) to client Production servers during off-hours on Thursday, September 10, 2020.

    Updates in this version include:

    • In the Original Course View, some instructors intermittently encountered an undefined error in the Grade Center. We've fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View, Original Experience, Ultra Experience

    We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.17+ca99c4d) to client Test/Stage servers during off-hours on Tuesday, September 1, 2020.

    Updates in this version include:

    • For some administrators, the Insight Report (Beta) displayed 0 for Auto-Archived Courses and Organizations and Days of logs available instead of the correct count. We've fixed the issue.
    • In the Original Course View, when an instructor quoted a post with embedded files, students couldn't access the files from the instructor's reply.  We’ve fixed the issue.
    • Some environments encountered short periods of downtime after RDS maintenance. We've fixed the issue. 

    Learn SaaS release 3800.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.32+577dd66) to client Production servers during off-hours on Thursday, August 27, 2020.

    Updates in this version include:

    • In the Ultra Course View, when partner content was used in a course, some content provider options didn't display in the Content Market. We've fixed the issue.
    • In the Ultra Course View, Vimeo videos wouldn't embed in course content. We've fixed the issue.
    • For some administrators, the Insight Report (Beta) displayed 0 for Auto-Archived Courses and Organizations and Days of logs available instead of the correct count. We've fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.14+16bd146) to client Test/Stage servers during off-hours on Tuesday, August 25, 2020.

    Updates in this version include:

    • In the Ultra Course View, a variable name displayed instead of the Assessment security heading when users launched the LockDown Browser. We've fixed the issue.
    • In the Ultra Course View, instructors couldn't close the Add Content menu for an empty folder with the X (close) icon on the Course Content page. We’ve fixed the issue.
    • In the Ultra Course View, when partner content was used in a course, some content provider options didn't display in the Content Market. We've fixed the issue.
    • In the Ultra Course View, Vimeo videos wouldn't embed in course content. We've fixed the issue.

    Learn SaaS release 3800.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.30+8445ff0) to client Production servers during off-hours on Thursday, August 20, 2020.

    Updates in this version include:

    • Some users couldn’t log in to their Learn environment when a SAML SSO provider was created as inactive and then was set to active. We’ve fixed the issue.
    • In the Original Experience, SAML logout pages displayed in the default language instead of a user's preferred language. We've fixed the issue.

    Learn SaaS release 3800.17.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Course View, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.11+9b66d12) to client Test/Stage servers during off-hours on Tuesday, August 18, 2020.

    Updates in this version include:

    • In the Original Experience, forgotten password emails for custom, secondary brand domains incorrectly sent users to the main brand domain. We've fixed the issue.
    • In the Ultra Course View, content added with LTI tools wouldn't open with learning module navigation. We’ve fixed the issue.
    • Some users couldn’t log in to their Learn environment when a SAML SSO provider was created as inactive and then was set to active. We’ve fixed the issue. 

    Learn SaaS release 3800.15.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.28+ba39496) to client Production servers during off-hours on Thursday, August 13, 2020.

    Updates in this version include:

    • In the Original Experience, forgotten password emails for custom, secondary brand domains incorrectly sent users to the main brand domain. We've fixed the issue.
    • In the Ultra Course View, content added with LTI tools wouldn't open with learning module navigation. We’ve fixed the issue.

    Protect assessments with access codes

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    Features that support academic integrity and assessment security remain at the top of our priority list because of consistent feedback from Ultra early adopters and institutions evaluating a move to Ultra courses. Over the last several months, these concerns have been dramatically amplified due to the COVID-19 pandemic.

    So, we're happy to share that instructors can now add a system-generated access code for their assessments in the Ultra Course View. For the initial release, access codes can only be generated randomly and can't be customized. Instructors can also regenerate the access code when needed. Test facilitators can see the access code, but can't change it.

    Students need to enter the access code each time they start or continue an assessment. Instructors or test facilitators need to provide the access code, and students won't have a way to discover the access code on their own. Students don't need the access code to access their grades and feedback.

    More on the instructor workflow


    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to create, update, or delete institutional hierarchy node associations between courses and Institutional Hierarchy nodes.
    • We enhanced the public assignment APIs to support SafeAssign options, which aligns with the functionality offered in the user interface.

    Visit the Developer site for full REST API documentation.


    Automated test question feedback

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    Instructors rely on automated feedback in Original to provide focused feedback on individual test questions without needing to type feedback for each question on each submission. With this release, automated test question feedback is now available in Ultra courses. Instructors can enter feedback for correct and incorrect answers on auto-graded question types (such as True/False). Students will automatically receive the feedback when they submit the assessment.

    For this initial release, feedback will be available at the question level only. While conversion of automated feedback from Original courses is supported, any images, files, or weblinks in the Original course’s feedback will not convert. Future work will add feedback for individual answer choices and manual feedback for test questions.


    Enhancements to course archive and restore

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    This update makes the archive process more comprehensive. Now, archives gather data for users who may have dropped the course during the term, which provides a fuller picture of user activity in restored courses for records and reviews.

    When an archive is restored, course and enrollment records are returned to the enablement state at the time of the archive creation. User records that match with existing accounts will be linked during the restore process, but the existing user’s enablement state will not change. As before, if records are disabled and locked, an administrator will need to enable records in Learn to review them.


    H5P added to list of embedded media

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    With this release, H5P has been added to the list of supported embedded media in the text editor.

    View the instructor workflow


    Learn SaaS release 3800.17.0: Update to release notes

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Experience, Ultra Experience

    We prematurely announced that version 3800.17.0 would contain Assist, a student success hub for campus and online resources. We are still testing this feature, and it’s targeted for release in the near future. We apologize for the confusion.


    Send course announcement by email

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Original Course View, Ultra Course View

    To be sure Ultra course announcements reach as many students as possible, we've added the ability to send course announcements by email. Emails about Ultra announcements are always sent and aren't controlled by the global notification settings. Instructors also receive a copy as the email is sent to all course members. In the email, embedded content appears as links. Students can select the links to view the content.

    You can't send an email for an announcement that you schedule for a future date.

    We also reformatted the subject line for announcement emails in the Original Course View. Now, they’re consistent with the Ultra Course View.

    More on the instructor workflow


    Student list view in the gradebook

    Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020
    Ultra Course View

    With this release, we've added a new view option in the gradebook for Ultra courses. The new view, called student list view, improves gradebook performance in courses with very large enrollment numbers. In the student list view tab, instructors can see rows for each student in addition to a tab with rows for gradebook items.

    We listened to concerns that instructors have about the current gradebook and we incorporated these concerns into student list view. Items such as last access date, student, and user ID are included so instructors can easily get to the student record they want.

    The initial release allows instructors to view all the gradebook items for a single student and grade and give feedback on just those submissions. The next improvement for this feature will include additional filtering and sorting options, messaging, and accommodation options within the student list view.

    This view doesn't affect any current workflows that instructors use today. Student list view is an addition to the existing gradebook list view—the default view for Ultra courses.

    More on the instructor view


    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.24+b25671a) to client Test/Stage servers during off-hours on Tuesday, August 4, 2020.

    Updates in this version include:

    • We’ve improved system performance and stability for institutions with very large courses (many students and many content items).

    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.22+7825384) to client Test/Stage servers during off-hours on Tuesday, July 28, 2020.

    Updates in this version include:

    • In the Original Course View, instructors couldn't access created tests. We've fixed the issue.

    Learn SaaS release 3800.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.29+ffe3614) to client Production servers during off-hours on Thursday, July 23, 2020.

    Updates in this version include:

    • Some SIS feed files were blocked and couldn't update information in Learn. We've fixed the issue.
    • Courses with missing resources couldn’t be deleted because the archive process couldn’t complete. We’ve fixed the issue.

    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.21+8a56e93) to client Test/Stage servers during off-hours on Tuesday, July 21, 2020.

    Updates in this version include:

    • Some SIS feed files were blocked and couldn't update information in Learn. We've fixed the issue.
    • Courses with missing resources couldn’t be deleted because the archive process couldn’t complete. We’ve fixed the issue.

    Bb Annotate release to Singapore Polymall environments shifted

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    The release of Bb Annotate to Singapore Polymall environments has been shifted by one week. It will be available in Test/Stage environments beginning on July 20, 2020, and in Production environments beginning July 27, 2020.

    The detailed release plan on Behind the Blackboard and the Community site has been updated to reflect this change.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Learn SaaS release 3800.13.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.26+bfd99e6) to client Production servers during off-hours on Thursday, July 16, 2020.

    Updates in this version include:

    • In the Original Experience, some users still saw incorrect column headers and missing data in exported Outcomes Assessment reports. We've fixed the issue.
    • In the Ultra Experience, only two lines of a course announcement displayed at a time. We've fixed the issue.

    Learn SaaS release 3800.15.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.15.0 (full release number 3800.15.0-rel.15+49a56b1) to client Test/Stage servers during off-hours on Tuesday, July 14, 2020.

    Updates in this version include:

    • In the Original Experience, some users still saw incorrect column headers and missing data in exported Outcomes Assessment reports. We've fixed the issue.

    Additional sources for embedded media in the text editor

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Ultra Course View

    This release expands our list of embedded media sources in the text editor. The Insert/Edit Video from Web option is now called Insert/Edit Media from Web. Users can add media from these sites:

    • VidGrid
    • Panopto™
    • FlipGrid
    • SlideShare
    • Prezi
    • VoiceThread
    • KhanAcademy
    • Kaltura
    • Soundcloud
    • Spotify®
    • Genial.ly
    • NearPod
    • Quizlet
    • EdPuzzle
    • YouTube™
    • Vimeo®

    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to create, update, or delete institutional hierarchy nodes. We also added the ability to create child nodes for a specific NodeId, and delete and update institutional hierarchy nodes by NodeId.

    Visit the Developer site for full REST API documentation.


    Journal support for course copy and conversion

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Ultra Course View

    With this release, we've added support for Ultra journals in course copy and conversion. Now, Ultra journals are included in the list of content items to copy from one Ultra course to another. Users can also use the Administrator Panel or Copy Content to copy journals between courses. Journals can also be converted from an Original course to an Ultra course as part of the Ultra Course Preview and will be included in the course's export/archive ZIP file. Journal prompts and settings are included when an Original course is converted to the Ultra Course View. Comments and student entries aren’t included.

    The conversion workflow for journals will have additional improvements in the future.

    At this time, the Ultra journals grading view supports up to 50 users. Future development will expand this number.

    We recommend that you use Ultra journals as you build new courses, but our guidance is to limit teaching and grading usage until additional work is completed.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.15.0 maintenance issues on Behind the Blackboard.


    SOAP Web Services API removal

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    Please note that in the August 2020 Learn release, as part of the removal of SOAP Web Services APIs from Learn, we are removing the following Java APIs which have been deprecated since 2015:

    • CourseCategoryMembershipLoader
    • CourseCategoryMembershipPersister
    • OrganizationCategoryLoader
    • OrganizationCategoryMembershipLoader
    • OrganizationCategoryMembershipPersister
    • OrganizationCategoryPersister

    Text editor added to course announcements

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Ultra Course View

    Instructors rely on course announcements to deliver important, timely information to students. To make announcements easier to read and more visually appealing, many instructors enhance them by adding images, links, and text formatting. Now, instructors can use an enhanced text editor to add and display more types of content, links, embedded media, and file attachments in announcements in Ultra courses.

    View the instructor workflow

    In the next milestone, available in a future release, instructors will be able to send an email copy of a course announcement to recipients with an email address on record.


    Learn SaaS release 3800.15.0: Delay for Continuous Delivery release to Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.15.0 | Release to Production 6 August 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3800.15.0 Continuous Delivery release to Test/Stage servers, previously scheduled for July 7, 2020, until Wednesday, July 8, 2020. The release schedule has been updated to reflect this change.


    Learn SaaS release 3800.13.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.23+f2b803a) to client Test/Stage servers during off-hours on Tuesday, June 30, 2020.

    Updates in this version include:

    • In the Original Experience, some SIS integrations didn't process feed files. We’ve fixed the issue.
    • In the Original Experience, administrators couldn’t see the result categories in an enterprise survey results report. We’ve fixed the issue.
    • In the Ultra Course View, certain assessment settings (like rubrics, delegated grading, and peer review) were disabled when an instructor added presentation-only content. We’ve fixed the issue.

    Learn SaaS release 3800.11.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.35+a142044) to client Production servers during off-hours on Thursday, June 25, 2020.

    Updates in this version include:

    • In the Original Experience, some students couldn’t access enterprise surveys. We’ve fixed the issue.

    Learn SaaS release 3800.13.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.17+e9dcbb4) to client Test/Stage servers during off-hours on Tuesday, June 23, 2020.

    Updates in this version include:

    • In the Ultra Experience, users couldn't access the date picker to edit a date. We've fixed the issue.
    • In the Original Course View, some grades entered as letters were incorrectly changed to the next highest letter grade. We’ve fixed the issue.
    • In the Original Experience, the exported Outcomes Assessment report had some incorrect column headers and was missing data. We've fixed the issue.
    • In the Original Experience, some students couldn’t access enterprise surveys. We’ve fixed the issue.
    • We enhanced logging for the SAML B2.

    Learn SaaS release 3800.11.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.34+e7b8bbb) to client Production servers during off-hours on Thursday, June 18, 2020.

    Updates in this version include:

    • In the Original Course View, when a Learn instance used custom brands or themes based on the 2012 theme, users couldn't see links under the Course Control Panel. We've fixed the issue.
    • In the Original Course View, some grades entered as letters were incorrectly changed to the next highest letter grade. We’ve fixed the issue.
    • In the Original Experience, the exported Outcomes Assessment report had some incorrect column headers and was missing data. We've fixed the issue.

    Learn SaaS release 3800.13.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.13.0 (full release number 3800.13.0-rel.11+32b12c7) to client Test/Stage servers during off-hours on Tuesday, June 16, 2020.

    Updates in this version include:

    • In the Original Course View, the Grade Center didn't load for users who use the Spanish language pack with a Chilean grading schema. We've fixed the issue.
    • In the Original Course View, when a Learn instance used custom brands or themes based on the 2012 theme, users couldn't see links under the Course Control Panel. We've fixed the issue.

    Bb Annotate release to international Production environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to international Production environments starting on Monday, June 15, 2020.

    The release is staggered by Regional Data Centers. To find your specific date, consult the detailed release plan on Behind the Blackboard or the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Cumulative Update 4 for FDO Q4 2019 (release 3800.0.4)

    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience

    Cumulative Update (CU) 4 for the Q4 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3800.11.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.26+6de5309) to client Production servers during off-hours on Thursday, June 11, 2020. 

    Updates in this version include:

    • In the Original Course View, the Grade Center didn't load for users who use the Spanish language pack with a Chilean grading schema. We've fixed the issue.
    • In the Ultra Course View, recurring Collaborate Ultra sessions didn't appear under Join Session in the Details & Actions section after the first session. We've fixed the issue.

    Administrator support panel

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Ultra Experience

    We’ve made it easier for full system administrators to find self-help resources while in Learn with the Ultra experience. With this release, system administrators can access Blackboard Help, as well as Behind the Blackboard links for the knowledge base, support ticket submission, and support phone numbers. Select the help icon in the lower-right corner to open the new support panel.

    More on the support panel


    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    We’ve made some noteworthy API updates, including:

    • We added the ability to provide public APIs to Read Institutional Hierarchy Nodes.
    • We added the ability to provide APIs to access and manage user avatars.

    Visit the Developer site for full REST API documentation.


    Course discussions improvements

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Ultra Course View

    In the Ultra Course View, students currently can create their own discussion topics. This sometimes causes confusion in the student workflow when responding to discussions. With this release, instructors can decide if they want students to generate their own discussions or not. By default, students won't be able to create discussions. When students are allowed to create discussions, a label appears under discussion titles to show they were student-created.

    Note that the plus sign and the menu now appear in the upper-right corner of the Discussions page along with the new settings icon.

    More on the instructor view of discussions

    We also made several styling changes and usability improvements to the course discussions workflow, which include:

    • The Grader role can't modify a discussion by default, but an administrator can grant that permission if it's needed.
    • Students can delete the discussions they created if no one else has responded.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.13.0 maintenance issues on Behind the Blackboard.


    System permissions for brands

    Blackboard Learn SaaS Continuous Delivery v3800.13.0 | Release to Production 2 July 2020
    Ultra Experience

    Some institutions want the ability to grant certain users limited Admin Panel access to allow them to view Ultra's brands and themes configuration. With this release, we've added two new system permissions to allow more granular access to certain areas of the Admin Panel. They are automatically granted to any role that has the Administrator Panel (Integrations) > Building Blocks > Installed Tools permission.

    • View Ultra Settings makes the Ultra admin module visible on the main Admin Panel screen, but doesn't confer any other permissions. Additional permissions will be needed to access specific configuration pages. For example, the Brands configuration page requires Administrator Panel > Brands > View Brands and Themes.
    • Change Ultra Settings controls access to the existing Ultra settings page, where you can configure Default Landing Page and link to Course and Organization Catalog settings. Any role with this permission will automatically have View Ultra Settings permission.

    Learn SaaS release 3800.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.23+7619f1a) to client Test/Stage servers during off-hours on Tuesday, June 2, 2020. 

    Updates in this version include:

    • Files attached to discussion threads replaced existing discussion files when copied into existing courses. We've fixed the issue.
    • In the Original Course View, when an instructor created a test from a question set, they couldn't add more than one question. We've fixed the issue.
    • Some administrators saw large numbers of assignment submission exceptions in their logs. We’ve added log information to help determine the sources of those exceptions.

    Learn SaaS release 3800.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.11.0 (full release number 3800.11.0-rel.13+dc44ed6) to client Test/Stage servers during off-hours on Tuesday, May 26, 2020. 

    Updates in this version include:

    • In the Ultra Course View, students with special characters in their name couldn't launch a test in Respondus LockDown Browser. We've fixed the issue.
    • In the Original Course View, instructors couldn't enter maximum points for a graded discussion thread. We've fixed the issue.
    • Some administrators still saw "New Box View" as their building block title after Bb Annotate was turned on. We've fixed the issue.

    Bb Annotate release to U.S. Production environments and international Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to U.S. Production environments starting on Tuesday, May 26, 2020.

    Bb Annotate will also be released to international Test/Stage environments starting on Wednesday, May 27, 2020.

    The release is staggered by Regional Data Centers. To find your specific date, consult the detailed release plan on Behind the Blackboard or the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Learn SaaS release 3800.9.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.29+616af15) to client Production servers during off-hours on Thursday, May 21, 2020. 

    Updates in this version include:

    • In the Ultra Course View, students with special characters in their name couldn't launch a test in Respondus LockDown Browser. We've fixed the issue.

    Learn SaaS release 3800.9.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.25+4afe1a1) to some client Production servers during off-hours beginning Tuesday, May 19, 2020. This update will be applied to clients in the following regions or time zones:

    • US Central
    • US Mountain
    • US Pacific
    • Asia and Oceania

    Clients in Europe, Middle East, Africa, and the US Eastern time zone have already received this updated version.

    Updates in this version include:

    • In the Original Course View, instructors couldn't view a survey's Attempts Statistics from the Grade Center. We've fixed the issue.

    Discussions added to Copy Content

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Ultra Course View

    With this release, Copy Content now supports discussions. Instructors can create a discussion in one Ultra Course View course and copy it to other Ultra courses they teach.


    Journals in Ultra

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Ultra Course View

    Journals are now available in the Ultra Course View. Instructors can create a journal assignment on the Course Content page, add them to learning modules, and use conditional release if they want. Journal assignments appear in the activity stream, and students and instructors can discuss the entry in comments. Instructors can make a journal assignment count for a grade and add a rubric so students know what they'll be graded on. The initial release includes a basic grading workflow, where instructors enter grades manually in the gradebook. Full grading functionality and support for course copy and conversion are expected later this year. Continued enhancements are also coming for the Participants panel.

    The Ultra journals grading view currently supports up to 50 students. Future improvements will expand this number.

    We recommend using Ultra journals as you build new courses, but our guidance is to limit teaching and grading usage until additional improvements are completed.

    Visit the instructor topic


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.11.0 maintenance issues on Behind the Blackboard.


    Score per Question in Ultra assessments

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Ultra Course View

    In the Original Course View, instructors use Score per Question feedback settings to control if students see the score they earned for each assessment question. With this release, in the Ultra Course View, instructors can deactivate the default and choose not to show Score per Question feedback in assessments.


    Students can embed media from integrated tools in Ultra

    Blackboard Learn SaaS Continuous Delivery v3800.11.0 | Release to Production 4 June 2020
    Ultra Course View

    In the Ultra Course View, students can add links and embed media from integrated tools using the Learning Tool Interoperability (LTI) standard. When using the content editor in tools such as Discussion Boards and Assignments, students will now also be able to access a list of integrated LTI Tools, choose resources, and include them in their authored content. This will allow students to add media and resources from tools such as Kaltura, among many others. Administrators must configure which tool placements are appropriate for student use and access. Both LTI Advantage and the older LTI 1.1 are supported for this workflow in the Ultra Course View. The placement configuration screen for administrators has also been improved for clarity in this release.


    Cumulative Update 3 for FDO Q4 2019 (release 3800.0.3)

    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience

    Cumulative Update (CU) 3 for the Q4 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.24+a58123a) to client Test/Staging servers during off-hours on Tuesday, May 5, 2020.

    Updates in this version include:

    • We changed the title of a basic usage report for Learn administrators. It's now called Insight Report (Beta)Learn more about where to find the report and how to read it.
    • In the Original Course View, some tests got stuck in "In Progress" status, so instructors couldn't end attempts or grade them. We've fixed the issue.
    • Some Learn instances didn't receive grade events information from Caliper. We’ve fixed the issue.
    • Custom SafeHTML filters reverted to the default policy with certain SaaS upgrades. We've fixed the issue.

    Bb Annotate release to U.S. Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    Bb Annotate will be released to U.S. Test and Stage environments starting on Monday, May 4, 2020. More information on the Bb Annotate release plan can be found on Behind the Blackboard and the Community site.

    To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

    More on how to review instructor feedback in Bb Annotate for Students

    More on Bb Annotate for Instructors


    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.17+0de27ea) to client Test/Staging servers during off-hours on Tuesday, April 28, 2020.

    Updates in this version include:

    • Administrators couldn't send SMS or text-to-voice notifications to users through Connect for Learn. We've fixed the issue.
    • Some Learn instances had performance issues related to mobile Notifications. We’ve fixed the issue.

    Learn SaaS release 3800.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.9.0 (full release number 3800.9.0-rel.13+116516d) to client Test/Staging servers during off-hours on Tuesday, April 21, 2020.

    Updates in this version include:

    • A basic usage report for Learn administrators on system usage and storage. Learn more about where to find the report and how to read it.
    • Improved dynamic flow control for better system resiliency and efficient database queries.
    • In the Original Course View, the Overall Summary of User Activity report only listed the Guest user in the Access/Date graphic. We've fixed the issue.
    • In the Original Course View, course content that used adaptive release with groups created an unwanted membership criterion that blocked student access to the content. We've fixed the issue.

    Learn SaaS release 3800.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.18+ade3869) to client Production servers during off-hours on Thursday, April 16, 2020.

    Updates in this version include:

    • In the Original Course View, when grades were transferred with the Grade Journey B2, some grade columns were hidden from instructors in the Grade Center. We've fixed the issue.

    API updates

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    We've made some noteworthy API updates, including:

    • We added the ability to search and sort on the timestamp when a course membership was modified. Developers can increase efficiencies in report generation, audit completion, and membership information display.
    • We redesigned the Groups API and separated Groups and GroupSets. Now, developers will have easier access to Groups in a GroupSet and behavior that better resembles how the Learn interface presents Groups.

    Visit the Developer site for full REST API documentation.

     


    Learn SaaS release 3800.9.0: Update to release notes

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Ultra Course View

    We prematurely announced that version 3800.9.0 contained the ability for students to embed media from integrated tools in the Ultra Course View. We are still testing this feature, and it’s targeted for release in the near future. We apologize for the confusion.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.9.0 maintenance issues on Behind the Blackboard.


    Performance improvements

    Blackboard Learn SaaS Continuous Delivery v3800.9.0 | Release to Production 7 May 2020
    Ultra Experience

    In this release, we improved the load times for the Calendar and when students and instructors expand folders on the course outline.


    Learn SaaS release 3800.6.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.16+f1c0e8e) to client Production servers during off-hours on Thursday, April 9, 2020.

    Updates in this version include:

    • In the Ultra Course View, some students' participation in gradable discussions didn't report correctly to the gradebook. We've fixed the issue.
    • Some fixes behind the scenes to keep your environments tidy.

    Learn SaaS release 3800.6.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.16+f1c0e8e) to client Test/Staging servers during off-hours on Tuesday, April 7, 2020.

    Updates in this version include some fixes behind the scenes to keep your environments tidy.


    Cumulative Update 2 for FDO Q4 2019 (release 3800.0.2)

    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience

    Cumulative Update (CU) 2 for the Q4 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3800.6.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Course View, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.6.0 (full release number 3800.6.0-rel.13+fa0f5ed) to client Test/Staging servers during off-hours on Tuesday, March 24, 2020.

    Updates in this version include:

    • In the Ultra Course View, some students couldn’t see the group they were assigned to after they were randomly enrolled. We’ve fixed the issue.
    • In the Ultra Course View, if a course had a large number of enrolled students, instructors couldn't access the Grades and Participation view. We’ve fixed the issue.
    • In the Original Course View, students couldn’t view completed assignment rubrics if their assignment was graded using delegated grading. We’ve fixed the issue.
    • Some instructors couldn’t create math equation assessment questions using the math editor. We’ve fixed the issue.
    • Students who accessed Blackboard with Google Chrome couldn’t view a full PDF in their course. We’ve fixed the issue.
    • Some private APIs required permissions that didn’t work correctly with Java 11. We’ve fixed the issue.

    Learn SaaS release 3800.4.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of the 3800.4.0 Ultra user interface (full release number 3800.4.0-rel.40+d78544e) to client Production servers during off-hours on Thursday, March 19, 2020.

    Updates in this version include:

    • In the Ultra Course View, if a course had a large number of enrolled students, instructors couldn't access the Grades and Participation view. We’ve fixed the issue.

    Adjust first day of the week in the calendar

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    Different global regions have different calendar conventions, including which day displays as the first day of the week. With this release, Blackboard calendars will display the most common convention for the first day of the week based on a user's selected language. Users will be able to see the change in the month and day views of both their overall and individual course calendars. The date picker display will also change in the Ultra Course View and for administrator notifications in the Ultra Experience.  

    Users can change their language in the user profile. Administrators can customize the first day of the week for their language pack if they choose.


    Auto-archive on course deletion

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Course View, Ultra Course View

    With this release, a complete archive package will now be created automatically when a course is deleted. The archive package is stored in the course's autoArchive folder like other automatic archives, but the filename is different:Course_ID_Course_PKID_Course_Title_currentTime_in_milliseconds_bb_permanent.zip. Once a course is archived and deleted, course resources will be automatically purged and won't be in the recycle bin so that disk space isn’t used by a deleted course.

    Learn more on course deletion

    Learn more on automatic archives


    Course-level group self-enrollment

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Ultra Course View

    Previously, self-enrollment groups were limited to assignments and discussions in the Ultra Course View. With this release, instructors can create self-enrollment course groups that can apply to any graded content within a course. When they create a new course group set, instructors will see Self-enrollment in the Group students menu.

    Instructors can add a description for the group set, specify the start and end times of an enrollment period, and set the maximum members per group. After the group set is created, a course announcement is automatically created to inform students of the enrollment period. When the enrollment period ends, students who haven't joined a group will be assigned to one automatically.

    Student view


    Global logout with SAML authentication providers

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    Library upgrades in our SAML authentication provider B2 could affect the first logout attempt of any Learn user session created through a SAML authentication provider with Global Logout support. If a user's session was established before the library upgrade, they won't be able to log out of their SSO session through Learn the first time they try. On first logout, users will be presented with a page that informs them that their SSO session is still active.

    Users can log out through the identity provider, or they can log in again, which will present them with the option to log out of their SSO session.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Experience, Ultra Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.6.0 maintenance issues on Behind the Blackboard.


    New LTI Preview User role

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Original Course View, Ultra Course View

    Third-party integrated tools in a course using the LTI Advantage standard from IMS Global can now distinguish between student and student preview users. This allows integrated tools to choose if they want to handle instructors navigating the course as student preview users differently than standard student users. Per the LTI specification, the user is indicated as the type, “test user.” As an example, the Turnitin LTI Advantage integration uses this to filter student preview users from the student list in Turnitin.


    Rich text editor improvements

    Blackboard Learn SaaS Continuous Delivery v3800.6.0 | Release to Production 2 April 2020
    Ultra Course View

    We made some improvements to the rich text editor in the Ultra Course View:

    • We moved the file attachment function to the top level so it's easier to access.
    • We added a strikethrough font style option.
    • We updated our function groupings so they're easier to read on smaller screens.
    • We allowed the browser to control the background of highlighted text to improve accessibility.

     


    Learn SaaS release 3800.4.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View

    As part of our commitment to release quality, the scheduled Production release of 3800.4.0 (full release number 3800.4.0-rel.40+d78544e) during off-hours on Thursday, March 5, 2020 will include an additional update.

    • Some instructors couldn't import content using the Cengage Mindlinks B2. We've fixed the issue.


    Learn SaaS release 3800.4.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.4.0 (full release number 3800.4.0-rel.32+1b0447c) to client Test/Staging servers during off-hours on Tuesday, March 3, 2020.

    Updates in this version include:

    • When an Original Course used two percentage range rubrics, the second rubric didn’t always have the correct total number of points. We’ve fixed the issue.
    • If a user changed their password through their SIS using encryption methods other than SSHA, they could be kicked out of their session after logging back in. We’ve fixed the issue.

    Learn SaaS release 3800.4.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.4.0 (full release number 3800.4.0-rel.26+312e74d) to client Test/Staging servers during off-hours on Tuesday, February 25, 2020.

    Updates in this version include:

    • Some integrations using LTI 1.3 deep link couldn't launch a needed resource link. We've fixed the issue.
    • Column headers in the Ultra grade center were duplicated after an administrator customized the colors in their institutional brand. We’ve fixed the issue.
    • Some users couldn't see their avatar thumbnails in the users and groups section of the Original Course View. We've fixed the issue.

    Learn SaaS release 3800.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.25+95332d7) to client Production servers during off-hours on Thursday, February 20, 2020.

    Updates in this version include:

    • Some administrators encountered LDAP authentication problems because the TLS connection failed. We’ve fixed the issue.

    Learn SaaS release 3800.4.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.4.0 (full release number 3800.4.0-rel.20+6b6dbf5) to client Test/Staging servers during off-hours on Tuesday, February 18, 2020.

    Updates in this version include:

    • In the Ultra Course View, instructors were informed that their institution had made messages read-only for students in English instead of their selected language. We’ve fixed the issue.
    • Some administrators saw a both successful and a failed login for each sign-in attempt in their authentication logs. We’ve fixed the issue.
    • Some administrators encountered LDAP authentication problems because the TLS connection failed. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Ultra Course View:
      • Some users saw the upload icon buffering even though they could upload and download files. We’ve fixed the issue.
      • Some students couldn’t download files they added to essay questions. We’ve fixed the issue.
    • Issue with grading in the Ultra Course View:
      • Some student submissions reordered randomly while an instructor was grading. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Original Course View:
      • Some users couldn’t upload files with % in the filename. We’ve fixed the issue.
      • Some users couldn’t download files attached to submissions that use Box view. We’ve fixed the issue.

    Learn SaaS release 3800.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Original Course View, Ultra Course View, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.24+29cd420) to client Production servers during off-hours on Thursday, February 13, 2020.

    Updates in this version include:

    • In the Original Experience, the last login date wasn’t updating accurately for users with cloud profiles. We’ve fixed the issue.
    • In the Ultra Course View, some users couldn’t see images they added to the text editor until their content was posted or submitted. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Ultra Course View:
      • Some users saw the upload icon buffering even though they could upload and download files. We’ve fixed the issue.
      • Some users couldn’t download files they had previously uploaded if the filename contained a special character. We’ve fixed the issue.
      • Some students couldn’t download files they added to essay questions. We’ve fixed the issue.
    • Issues with grading in the Ultra Course View:
      • Some student submissions reordered randomly while an instructor was grading. We’ve fixed the issue.
      • Some instructors encountered a blank screen after entering a grade for a student assignment that had multiple attempts. We’ve fixed the issue.
      • Some instructors didn’t see entered grades in the gradebook until they refreshed the page. We’ve fixed the issue.
    • Issues with file uploads and downloads in the Original Course View:
      • Some users couldn’t upload files with % in the filename. We’ve fixed the issue.
      • Some users couldn’t download files attached to submissions that use Box view. We’ve fixed the issue.

    Calculated Formula question type for Ultra assessments

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    Calculated Formula question types are now available in assessments using the Ultra Course View. Calculated Formula questions require students to make a calculation and respond with a numeric answer. This feature has been highly requested, especially by institutions whose STEM disciplines rely on Learn. Now, instructors can convert Calculated Formula questions from their Original courses or add new ones within the Ultra Course View.

    When creating a new assessment, select the plus sign to open the menu and then select Add Calculated Formula question. Begin by adding the question text and answer formula. In Ultra Course View only, instructors can choose whether to display the formula to students with the text. Instructors can then adjust the answer settings and verify the question.


    Course ID displays with Course Name

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Ultra Course View, Ultra Experience

    In this release, a Course ID now appears with the Course Name in key areas when Ultra base navigation is enabled. Now, users can find their Course IDs on the Courses page of base navigation, in the Calendar, and when copying course content.


    Create Item panel options open by default

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    Now, when instructors create new content on the Course Content page, all options in the Create Item panel will open by default. In previous versions, only the Course Content Items options opened by default. Instructors often missed the arrow to expand these menus, leading them to believe that fewer content items were available than there actually were. Loading these menus by default also makes the content creation workflow faster.


    Edit course image option moved to overflow menu

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience

    In this release, we moved the Edit course image option in the tile view on the Courses page. Now, it can be found in the overflow menu at the top-right corner of the course tile.


    Improvements to Discussion conversion in Ultra

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    We're improving the conversion of Discussions from Original to Ultra courses. Previously, the Discussion conversion workflow has caused confusion and manual work to complete. With this release, a graded discussion in an Original course that allows members to create threads will convert to a Graded Ultra discussion and all of its seed child threads and replies will be removed. A graded discussion in an Original course that doesn't allow members to create threads will keep the current behavior. Group boards, forums, and threads won't be converted.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.4.0 maintenance issues on Behind the Blackboard.


    Make Messages Read-only for Students

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View, Ultra Course View

    With this release, administrators can choose whether students are able to create and reply to messages in both Original and Ultra courses. Now Learn Course Messages can better adjust to institutions' different communication preferences and policies. To find this setting, go to Admin Panel > Tools and Utilities > Course Messages.

    When you select this option, students also can't forward messages.

    More on course messages options


    Miscellaneous updates

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    • We changed the way students are sorted in Ultra gradebook views for calculated columns and overall grade. Students now sort by last name throughout the gradebook.
    • We increased the length of the course name in tile view on the Courses page. Unless the course name is exceptionally long, users should see the full course name.
    • We increased the line spacing of discussion posts to make them easier to read.
    • We made some additional visual improvements to the Courses pages in Ultra base navigation, the Calendar, and the Copy Content workflow. Among the changes, we updated some text to a heavier weight as a result of the small icon update.
    • We updated some small icons in the text editor.

    Right-to-left language support for Original Courses and Organizations

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Original Course View

    In this release, we've added right-to-left language support in Courses and Organizations using the Original Course View with Ultra base navigation. This feature has been highly requested by users in the Middle East. Future enhancements will bring right-to-left language support to Ultra.


    Students won't get notifications for submissions collected offline

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    In this release, students won't see overdue notifications for Ultra Assessments that use the Collect Submissions Offline setting. Because Learn relies on instructors to create the submissions for offline assessments, students were sometimes notified an assessment was overdue even if they turned it in on time. Now, these notifications won't appear.


    Text editor word count

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    In this release, we added a word count to the text editor when instructors create Documents and students respond to Assessment essay questions in the Ultra Course View. This feature will help students meet minimum word count requirements their instructors may have communicated. Future enhancements will add the word count feature in other areas of Learn Ultra, including instructor grading workflows.


    Text update for adding YouTube videos

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    In this release, we clarified a menu option in the text editor. Previously, users could select Insert Web Content in the text editor to embed a YouTube video. User feedback indicated that many users didn't understand that they could embed YouTube videos. To make options clearer, we changed the menu option to Insert YouTube Video.


    Text update for Matching questions

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    In this release, we added text to the Matching question creation workflow. Now, Learn directs instructors to delete the default additional answer field before saving if it's not needed. User feedback indicated it wasn't intuitive to delete this additional option when creating matching questions.

    We also removed the student-facing text that suggested answers may be used more than once. Client feedback requested that the direction be left to instructors.


    Text update for Ultra base navigation workflow

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Experience

    To increase confidence and clarity, we've added some text when administrators turn on the Ultra Experience. Now, when administrators activate Ultra base navigation, the message will include When you enable the Ultra experience, your existing courses aren’t affected. Your institution can choose to use the Original or Ultra Course View for new and existing courses.


    Updates to the Ultra Extension Framework

    Blackboard Learn SaaS Continuous Delivery v3800.4.0 | Release to Production 5 March 2020
    Ultra Course View

    Updates to the Ultra Extension Framework in this release add capabilities for banners, modals, and notifications. Partners can dynamically create banners within the Ultra-UI to display data to the user while the user is within a course. We also added the ability to notify users in a course through blocking modals, dynamic guidance messages, and notifications.


    Cumulative Update 1 for FDO Q4 2019 (release 3800.0.1)

    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience

    Cumulative Update (CU) 1 for the Q4 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3800.2.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Original Course View, Ultra Course View, Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.20+2226729) to some client Production servers during off-hours beginning Thursday, February 6, 2020. This update will be applied to clients in the following regions or time zones:

    • Americas Central
    • Americas Mountain
    • Americas Pacific
    • Asia and Oceania
    • Europe, Middle East, and Africa

    Updates in this version include:

    • In the Original Course View, users couldn’t access pre-existing course glossaries. We’ve fixed the issue.
    • In the Ultra Course View, some users couldn't view inline or download files attached to essay questions if the file names had certain special characters. We’ve fixed the issue.
    • In the Ultra Course View, some users couldn’t view inline or download files with New Box View. We’ve fixed the issue.
    • Some assignments submitted through SafeAssign got stuck in In Progress status and the submission didn’t complete. We’ve fixed the issue.
    • Users accessing Learn with the Google Chrome 80 beta release had trouble with SAML login authentication. We’ve fixed the issue.

    Phased release schedule for 3800.2.0 Production environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    The 3800.2.0 Production release will be divided by region or time zone to ensure release quality. All upgrades will occur during off-hours in each region or time zone.

    • Asia, Oceania, Europe, Middle East, and Africa: By region.
    • Americas: By four major time zones, Eastern, Central, Mountain, and Pacific.
      • If your institution lies outside one of these time zones, you'll be included with the nearest time zone. For example, clients in the Atlantic time zone will be upgraded with the Eastern time zone.
    • Americas Eastern time zone: In three groups.
      • These groups are alphabetical by the official name of your institution on file with Blackboard. If you want to confirm the name we have, please log in to Behind the Blackboard and select My Account > My Institution. Your institution name is displayed in the upper-left corner with your client ID number.
    Date Group Local Start Time* Monday, February 3, 2020
    Americas Central
    Americas Mountain
    Americas Pacific Early Morning
    After 2 AM CST
    After 2 AM MST
    After 2 AM PST

    Asia and Oceania
    Europe, Middle East, and Africa Evening
    After 17:00 SGT / 20:00 AEDT
    After 17:00 CET Thursday, February 6, 2020 Americas Eastern Group #1 (institution names A–G)
    Americas Eastern Group #2 (institution names H–R)
    Americas Eastern Group #3 (institution names S–Z) Evening
    After 5:00 PM EST *For alerts or changes to timing on the day of the release, log in to Behind the Blackboard.

    Learn SaaS release 3700.16.0: Known issue

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Course View

    We're currently investigating a known issue in Learn SaaS v3700.16.0:

    • In the Ultra Course View, when you associate multiple group discussions with the same course group set, responses made in one of the group discussions appear in all of the associated group discussions. While we resolve this issue, you can create new group sets for each group discussion.

    We'll update this note with more details as they become available.

    More information on group discussions


    Learn SaaS release 3800.2.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3800.2.0 (full release number 3800.2.0-rel.14+94469ce) to client Test/Staging servers during off-hours on Tuesday, January 28, 2020.

    Updates in this version include:

    • In the Ultra Course View, students could change their self-enrollment group after they had been assigned a grade for a Discussion. We've fixed the issue.


    Group self-enrollment enhancements

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Course View

    We’ve enhanced self-enrollment for students and instructors in the Ultra Course View. Now, students can change self-enrollment groups themselves within the instructor-specified enrollment period. Before, once a student joined a group, they couldn’t change groups themselves.

    We also replaced the Number of groups drop-down menu with a counter for instructors. The counter updates with the number of groups instructors create using the + option. Before, if an instructor picked a number of groups from the drop-down menu and then added or deleted a group, the Number of groups count didn't change. This enhancement streamlines the workflow and reduces confusion.

    Learn more about group assignments


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.2.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.2.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3700.16.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.16.0 (full release number 3700.16.0-rel.56+7b9695c) to client Production servers during off-hours on Thursday, January 9, 2020.

    Updates in this version include:

    • In the Ultra Course View, instructors couldn’t upload more than one file at a time to the course outline. We’ve fixed the issue.

    • In the Ultra Course View, instructors couldn’t upload a folder containing multiple files to the course outline. We’ve fixed the issue.

    • In the Ultra Course View, when instructors changed a Content Collection file link using the Assignment text editor, the file was deleted. We’ve fixed the issue.

    • In the Ultra Course View, when instructors dragged files added from their Institution’s Content Collection in and out of folders, the files moved to a read only folder in the course’s Content Collection. We’ve fixed the issue.


    Learn SaaS release 3700.16.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Original Course View, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.16.0 (full release number 3700.16.0-rel.52+5c69d6d) to client Production servers during off-hours on Thursday, January 2, 2020.

    Updates in this version include:

    • Some administrators couldn’t export the student goal performance report from the Administrator panel. We’ve fixed the issue.

    • In the Original Course View, some instructors encountered error messages when they created calculated questions that use predefined calculus functions. We’ve fixed the issue.


    Flexible Deployment Option Q4 2019

    Blackboard Learn SaaS Flexible Deployment Option Q4 2019

    The Blackboard Learn SaaS Q4 2019 (3800.0.0) release for Flexible Deployment Option customers is now available. Contact Blackboard Support to schedule your upgrade for the time and date that works best for you.

    This release includes features released as part of continuous delivery releases since 3600.0.0. Use the category filter to narrow down the list of features in this latest release.

    More on the FDO release schedule


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Course View, Ultra Course View, Ultra Experience

    • Links to Blackboard’s Privacy statement and Terms of Use now appear at the bottom of the global navigation bar in the Ultra Experience.
    • Previously, disabled students were included in the Participants list for a discussion in the Ultra Course View. This was confusing for instructors since these students don't display in assessment submission lists or in the gradebook. This update removes disabled students from the Participants list in discussions, so this view is now consistent with assessments and the gradebook.
    • With this release, Blackboard Learn will remember instructors’ preferences for the Show attempts that don't contribute to user's grade filter on the Needs Grading page in the Original Course View. By default, the checkbox is unselected and student attempts that don’t affect grades won’t show on the Needs Grading list. When an instructor changes the setting, Learn will remember the preference across that user’s sessions and courses.

    Ally updates in Ultra courses

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Ultra Course View

    With this release, we’ve expanded Ally support for accessible content in Ultra courses. Now, students and instructors can access Ally’s alternative formats and accessibility indication for content directly in the Ultra course outline.

    Ally’s accessibility indication is also now available in Ultra Assessments for content embedded in the rich text editor.


    API assessment attempts filter

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience

    With this update, API users can view and filter a list of assessment attempts based on when the attempt was created, modified, or submitted.


    Java 11 JDK and Building Blocks

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    As we have previously announced, Blackboard Learn’s 3800.0.0 release uses a new version of Java, Java 11 JDK. Java are the libraries on which the Learn application runs and also the libraries that power Building Blocks, the add-on tools and features you may use in your environment. We’re implementing Java 11 to improve security and performance. Staying on recently updated libraries is crucial to staying ahead of those who may try to compromise your learning environment.

    This important update can impact custom and third-party add-on tools using the Building Blocks (B2) integration framework, and we strongly encourage all clients and partners who use Building Blocks to test them with Java 11. We’ve extended the time 3800.0.0 will stay on Test/Staging servers to allow more time to test Building Blocks (see the Learn SaaS CD Release Schedule).

    To help identify potential incompatibilities with third-party add-ons, we’ve developed a Building Block scanning tool. While the tool doesn’t replace functional testing, it can help developers understand what changes need to be made if issues are found with a Building Block. Because the tool can be resource-intensive, it should only be run on your staging or test environment.

    For additional resources on Java 11 testing and details about the Building Block scanning tool, visit the Developer portal.

    Learn more about Java 11


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3800.0.0 maintenance issues on Behind the Blackboard.


    Pearson's MyLab and Mastering (MLM) Partner Cloud integration

    Blackboard Learn SaaS Continuous Delivery v3800.0.0 | Release to Production February 2020
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Course View, Ultra Course View

    After much anticipation, Pearson’s popular MyLab and Mastering (MLM) courseware can now be used in Blackboard Learn Ultra courses thanks to the new Pearson MyLab and Mastering Partner Cloud integration. Set-up and configuration of the integration is easily managed through the Learn Administrator Panel, and once made available, instructors can efficiently access and add Pearson MLM content into their Ultra courses through the familiar Content Market.

    Major features of the Pearson MLM Building Block are available with the new Partner Cloud integration, including single sign-on, deep content linking, and manual grade synchronization. Not using Ultra courses quite yet? This integration works with Blackboard Learn Original courses too. This is especially helpful for schools who may be piloting or fully using the Ultra experience with dual course mode enabled. By implementing the Pearson MLM Partner Cloud integration, administrators can rest assured that instructors can add Pearson MLM content regardless of which course view they choose.

    In addition, admins can choose to utilize our migration tool which migrates existing courses and content using the MLM Building Block to Partner Cloud. While migrating to Partner Cloud gives users more flexibility in terms of which course view they can use, the Pearson MLM Building Block will still be supported for institutions who decide to keep their current configuration.

    Visit Behind the Blackboard for more information on the Pearson MLM Partner Cloud integration and migration tool, including system requirements and admin guide.


    Learn SaaS release 3700.16.0: Partial delay for Continuous Delivery release to Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3700.16.0 Continuous Delivery release to client Production servers for US East customers, previously scheduled for December 5, 2019. All Continuous Delivery client Production servers will receive an updated version of the 3700.16.0 release during off-hours on Wednesday, December 18, 2019.

    More information on the delay available on Behind the Blackboard

    Updates in this version include:

    • Students and instructors using the Ultra Course View couldn’t download file submissions. We’ve fixed the issue.
    • Some instructors couldn’t access Message attachments in the Original Course View. We’ve fixed the issue.
    • In the Ultra Course View, when an instructor graded one assignment and moved on to the next, the first assignment displayed again instead of the next one. We’ve fixed the issue.
    • Instructors couldn’t copy more than 50 questions into a new test in the Ultra Course View. We’ve fixed the issue.
    • The Rustici fix for Chrome was included in 2017.1.67.  This version was applied to 3700.16, 3700.0.5, 3500.0.9, 3400.0.14 versions of the Learn product.  Customers that upgrade to these versions won't be impacted by the future Chrome release.

    Learn SaaS release 3700.16.0: Addition to client Production release

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    As part of our commitment to release quality, the scheduled Production release of 3700.16.0 (full release number 3700.16.0-rel.33+fdffbe0) during off-hours on Thursday, December 5, 2019 will include an additional update.

    • Users of some LTI tools couldn’t create LTI content or use services because the tools weren’t properly validated. We've fixed the issue.


    Learn SaaS release 3700.16.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.16.0 (full release number 3700.16.0-rel.27+2787f87) to client Test/Staging servers during off-hours on Tuesday, December 3, 2019.

    Updates in this version include:

    • The Content Editor didn't load correctly for some users. We've fixed the issue.

    • In the mobile apps, users couldn’t access offline content in courses converted from Original to Ultra Course View. We've fixed the issue.


    Learn SaaS release 3700.16.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.16.0 (full release number 3700.16.0-rel.25+b897566) to client Test/Staging servers during off-hours on Tuesday, November 26, 2019.

    Updates in this version include:

    • Some users got an error message when they downloaded student submissions in certain file formats. We've fixed the issue.

    • Some LTI 1.3 workflows didn't launch from Partner Cloud Settings. We've fixed the issue.


    Course-level group sets

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Course View

    To further support effective teaching and learning, we’ve enhanced the functionality of the Groups workspace for the Ultra Course View. With this release, instructors can create course-level group sets and align them to discussions, tests, and assignments. Within an Ultra course, select Course Groups from the Details & Actions menu. Create a new group set and save. In the settings panel of a discussion, test, or assignment, select Assign to groups. Then select your group set from the Group students menu.


    Grade pill color

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Course View

    In the Ultra Course View, the color of the grade pill visually communicates grades/marks to students and instructors. While effective in many instances, we’ve received feedback from some Ultra early adopters that grade color can have an adverse effect on student well-being. We first introduced the ability to turn off grade pill color in the Blackboard App, and with this release we’re bringing this functionality and flexibility to Learn.

    Administrators can visit Course Settings > Grade Pill Colors in the Administrator Panel to disable grade pill colors.

    Learn more about disabling grade pill colors


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.16.0 maintenance issues on Behind the Blackboard.


    Text update for Multiple Answer questions

    Blackboard Learn SaaS Continuous Delivery v3700.16.0 | Release to Production 5 December 2019
    Ultra Course View

    In previous versions, the prompt for Multiple Choice questions differed from that of Multiple Answer questions. This difference offered an unintentional clue to students when a question had more than one correct answer. Based on feedback from the community, including St. Mary's College, we've made the prompt consistent across Multiple Choice and Multiple Answer question types.


    Cumulative Update 5 for FDO Q2 2019 (release 3700.0.5)

    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience

    Cumulative Update (CU) 5 for the Q2 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3700.14.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.14.0 (full release number 3700.14.0-rel.9+dce67da) to client Test/Staging servers during off-hours on Tuesday, November 5, 2019.

    Updates in this version include:

    • Some internal CSS files were processing incorrectly. We’ve fixed the issue.


    Learn SaaS release 3700.11.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.11.0 (full release number 3700.11.0-rel.19+09cd901) to client Production servers during off-hours on Thursday, October 31, 2019.


    Learn SaaS release 3700.14.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.14.0 (full release number 3700.14.0-rel.8+884e842) to client Test/Staging servers during off-hours on Tuesday, October 29, 2019.


    Learn SaaS release 3700.11.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.11.0 (full release number 3700.11.0-rel.17+dca4b12) to client Production servers during off-hours on Thursday, October 24, 2019.

    Updates in this version include:

    • When instructors reused a question pool in the Ultra Course View, answers to Multiple Choice questions didn't randomize correctly. We’ve fixed the issue.


    Learn SaaS release 3700.14.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.14.0 (full release number 3700.14.0-rel.3+e156b1f) to client Test/Staging servers during off-hours on Tuesday, October 22, 2019.

    Updates in this version include:

    • When instructors reused a question pool in the Ultra Course View, answers to Multiple Choice questions didn't randomize correctly. We’ve fixed the issue.

    • The X icon didn't display correctly in some Ultra Course View panels. We’ve fixed the issue.


    Account lockout

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    In this release, by default Learn will lock user accounts after 5 failed login attempts. Administrators can disable the feature or edit its limits by selecting Account Lock Settings in the Administrator panel. Administrators can decide the maximum failed attempts allowed within a specified period. They can also choose how long accounts remain locked and whether accounts unlock automatically if users reset their passwords.

    More on configuring Account Lock Settings

    Student help with account lockout

    Instructor help with account lockout


    Ally updates

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    In this release, we've improved the Ally experience in Ultra courses. Now students can download alternative formats of files and images attached to documents. Just select the download option next to a file and choose the format you want.

    Accessibility scores for instructors are also available with attachments in document and tests. The scores appear next to the files they are scoring. This makes it easier for instructors to see how their content scores and fix any issues. 

    Accessibility scores and alternative format icons are only available with attached files. They aren't available with files and images added in the content editor.


    Assessment Settings panel button update

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    In a continued effort to make Learn Ultra as consistent as possible, we updated the previous Done button to match the rest of the system. We've found that instructors prefer the Save and Cancel options, so we updated the Assessment Settings to align with that preference.


    Batch Edit moved into overflow menu

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    When we first introduced Batch Edit, we wanted to make sure that users saw this new capability. We gave it a level of prominence that, over time, was too strong given the standard usage of the tool. We moved it into the overflow menu to better align with how it's used.

    More on Batch Edit in Ultra


    Description field for Ultra documents

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    Instructors want to be able to give an overview to students so they have a clear understanding of what's expected of them. While instructors generally had the ability to give this overview in the Ultra Course View, we didn't offer this ability when instructors created an Ultra document. With this enhancement, instructors can provide high-level details about what the Ultra documents contain. This reduces unnecessary clicks for students and improves their overall experiences. Instructors can open the Document Settings panel in an existing document to add a description. Students can see descriptions on the Course Content page.


    Empty learning modules removed

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    As an education company, it's sometimes important to display a sense of preference in the system's pedagogical approach. While learning modules are a powerful tool, we understand that displaying one all the time can cause some unintended stress to instructors. Listening to our community is important, so we've removed the learning module when you first log in to an empty template as well as the empty module that appeared on the page.


    Error messages when deleting assessments with externally-referenced questions

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View

    To help instructors understand why they can't delete some items, we've added three detailed messages. Instructors can't delete question banks, folders, or assessments that contain questions used in question pools in other assessments.


    Guest Account can't be enrolled in courses

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    Previously, when an unauthenticated user accessed Blackboard Learn and the "Enable Guest" property was enabled they were associated with the "Guest" account. Instructors were able to enroll this "Guest" account in courses and organizations, circumventing application entitlement handling.

    This account is a unique Blackboard System Level account that was never intended to be enrolled. Allowing this account to be enrolled meant possible data exposure to unauthenticated users as multiple un-authenticated users could be associated with the account.

    Therefore, in this release we removed the ability for the "Guest" account to be enrolled in courses stopping potential data exposure concerns between unauthenticated users. Existing "Guest" account enrollments will remain and be visible to instructors and administrators so they can clean up these existing enrollments through the user interface.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.14.0 maintenance issues on Behind the Blackboard.


    New icons

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Course View, Ultra Experience

    Iconography is incredibly important in Learn Ultra. The icon set we currently use was created when we first brought Ultra to the market. We've done a lot of research with our clients regarding what they liked and didn't like about the iconography in the system. Because of that feedback, we've made some adjustments to the icon set. Most notably, the new icons are darker and appear more prominently now.


    System administration notification settings

    Blackboard Learn SaaS Continuous Delivery v3700.14.0 | Release to Production 7 November 2019
    Ultra Experience

    Learn Ultra has always been designed with the end user in mind, and that includes flexibility and personalization of Notifications. Feedback from the wider Blackboard Community outlined that although this is positive, offering levels of control for an institution to support and manage notifications is an important. Blackboard listened to this client feedback, and we're pleased to outline our support for System Administration Notification Settings in Ultra.

    Ultra administrators can change notifications at the system level, configure digest functionality, and set up default notification settings. In the Administrator Panel, select Notification Settings. For every available notification type and source, administrators can select whether notifications are on or off by default. Administrators can also decide whether users can change the default setting in their individual preferences.

    More on Notification Types


    Learn SaaS release 3700.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.11.0 (full release number 3700.11.0-rel.13+1c185dd) to client Test/Staging servers during off-hours on Tuesday, October 1, 2019.

    Updates in this version include:

    • In the Ultra Course View, correct and credited answers to matching questions displayed as Incorrect to some students. We’ve fixed the issue.


    Learn SaaS release 3700.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    As part of our commitment to release quality, we’re applying UI updates to 3700.11.0 (full release number 3700.11.0-rel.11+6b1d246) on client Test/Stage servers during off-hours on Tuesday, September 24, 2019.

    Updates in this version include:

    • The question pools panel sometimes closed unexpectedly on launch in the Ultra Course View. We’ve fixed the issue.


    Learn SaaS release 3700.11.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.11.0 (full release number 3700.11.0-rel.10+be2cf60) to client Test/Stage servers during off-hours on Tuesday, September 17, 2019.

    Updates in this version include:

    • Blackboard Learn’s September 4 update introduced an issue with the LTI Advantage version of the Cengage integration for some institutions. The Blackboard gradebook didn’t always synchronize with graded student activities that used Cengage links created prior to the release. The Blackboard Learn September 17 update resolved the issue, and LTI Advantage with the Cengage integration functions as intended.


    Additional updates

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Experience, Original Experience

    • Partners appearing in the Content Market can now leverage LTI Advantage for their association, even if a previous LTI 1.3 domain was registered through core Blackboard Learn.

    Attendance and course copy, archive/restore, and export/import

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Course View, Original Course View

    As a first step in improving how attendance data is handled during course copies and exports, we’ve made these improvements:

    • Attendance data isn’t included in a course export or when you copy a course into a new or existing course. The attendance option is removed from the copy and export options.
    • Attendance data is included in an archive/restore and in an exact course copy.
    • Export/import creates an attendance column in the Ultra gradebook and the Original Grade Center that you can’t delete, but no attendance data is added.

    More about attendance and course copy


    Bulk download submissions

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    When assignments require students to submit files in Learn, it's time-consuming for instructors to download each individual submission to grade it, especially in large courses. With this release, instructors can now download multiple student assignment submissions at once as a ZIP file from the Ultra gradebook.

    Instructors can download files from the Ultra gradebook or from the submissions list page with the Download all option. Instructors can then choose whether to download all or select specific submissions. Instructors receive an email and a course message when the ZIP file is ready to download to their computers.

    Courses with 5,000 or more students may see page load times of up to 30 seconds. We’ll address the limitation in the near future.

    More on bulk download in Learn Ultra


    Decimal point values for assessments

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    To balance the total points possible in their courses, instructors need the flexibility to assign fractional possible points to test questions and assessments. With this update, instructors can now enter decimal values in the Points field for individual questions and in the Maximum points field for assessments that don't contain individually graded questions.

    When creating a question in an assessment, instructors can enter values with up to two numbers after the decimal in the Points field. For assessments with no individual questions, the Maximum points field will accept values with up to two numbers after the decimal.


    Delete copied course attendance data

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Ultra Course View, Original Course View

    When instructors prepare a course for an upcoming term, they commonly copy all content, including the gradebook, from the last term’s course. For courses that used the attendance tool, the copied attendance gradebook column was difficult to remove. With this release, instructors can delete attendance gradebook columns added during a course copy from the destination course’s gradebook.

    Instructors can delete copied attendance columns from the gradebook menu. The attendance column that is correctly associated with the course can be deleted if all students’ attendance records are removed first.

    In the Ultra Course View's gradebook list or grid view, open the menu for the extra attendance column from a course copy and select Delete.

    In the Original Course View's Grade Center, open the menu for the extra attendance column and select Delete Column.

     

    More on attendance 


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.11.0 maintenance issues on Behind the Blackboard.


    Regrade questions in question pools

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    This release allows instructors to regrade individual questions within a question pool in Ultra. Questions within pools can be regraded from a student’s submission using the same options available for questions not within a pool. Instructors can also regrade from the assessment panel after selecting View questions in a question pool. When regrading, a message informs the instructor if a question is used in other course assessments. Question updates made while regrading affect all instances of that question in the course.


    Select all and clear all questions for question pools

    Blackboard Learn SaaS Continuous Delivery v3700.11.0 | Release to Production 3 October 2019
    Ultra Course View

    When adding questions to a question pool, instructors need to be able to select large groups of questions quickly and efficiently. As instructors create question pools for their Ultra assessments, the options to Select all and Clear all question choices now appear on the Add Question Pool page.


    Learn SaaS release 3700.9.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.24+374338b) to client Production servers during off-hours on Thursday, September 12, 2019.

    Updates in this version include:

    • Blackboard Learn’s September 4 update introduced an issue with the LTI Advantage version of the Cengage integration for some institutions. The Blackboard gradebook didn’t always synchronize with graded student activities that used Cengage links created prior to the release. The Blackboard Learn September 12 update resolved the issue, and LTI Advantage with the Cengage integration functions as intended.


    UPDATE: Upcoming changes to Open JDK and impact to Building Blocks in Learn SaaS deployments

    Blackboard Learn SaaS Continuous Delivery
    Original Experience, Ultra Experience

    To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt a more recent version of Java, Java 11 JDK. Our new target for adopting Java 11 is 3800.0.0. Please confirm release dates with the SaaS release schedule.

    We strongly encourage all clients and partners who use Building Blocks to test them with Java 11. Partners and clients can access early builds of Learn with Java 11 by requesting to join the Learn SaaS Technical Preview program

    As part of this change, we are transitioning from the Oracle-supported version of Java 11 to the AWS-supported version of Java 11 called Corretto. This does not impact SaaS or Managed Hosting clients. Operational changes for self-hosted clients are minimal.

    For further details on Java 11 Technical Preview testing with Building Blocks and Corretto changes for self-hosted clients, see the following articles:

    View the Behind the Blackboard announcement

    Join the conversation on Blackboard Community

    We previously announced this change to Java 11 to be part of Blackboard Learn release 3600.0, scheduled for April 2019. Later, we'd communicated a new target of June 2019 followed by September 2019. Based on the results of testing with Technical Preview participants and our partners, we concluded that Java 11 adoption should be delayed further.

    Previous announcements:

    To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt the latest version of OpenJDK as it’s released. We previously announced this change with the introduction of OpenJDK 11 as part of Blackboard Learn release 3600.0, and later announced a new target of June 2019. Based on the results of initial testing with Technical Preview participants and our partners, we concluded that Java 11 adoption should be removed from those target releases due to compatibility issues with extensions. The delay allowed for continued testing to uphold the user experience and minimize disruptions.

    For developers, partners, and institutions, testing Building Blocks for compatibility is highly recommended because libraries may have changed. For developers, recompiling Building Blocks using the updated Java libraries is also a best practice and should be performed for Java 11.

    ---

    We’re changing the way we adopt Java updates in Blackboard Learn. These changes start with Blackboard Learn SaaS release 3600.0 with the adoption of Open JDK 11.

    While we expect that building blocks will continue to work as is, Blackboard is aware that some fundamental library changes could affect compatibility. To help ensure that you’re able to thoroughly test for these upcoming changes, we’re introducing a Learn SaaS Technical Preview program.

    Partners in the Blackboard Developers’ Network (BbDN) should enter a support case requesting to participate in the program.


    Cumulative Update 4 for FDO Q2 2019 (release 3700.0.4)

    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience

    Cumulative Update (CU) 4 for the Q2 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Cumulative Update 3 for FDO Q2 2019 (release 3700.0.3)

    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience

    Cumulative Update (CU) 3 for the Q2 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    Learn SaaS release 3700.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.23+e0c105e) to client Test/Stage servers during off-hours on Tuesday, September 3, 2019.

    Updates in this version include:

    • Some mobile users saw an error message in the Activity Stream. We’ve fixed the issue.

    • Some users couldn't customize their default brand in the Ultra Experience. We’ve fixed the issue.

    • Users couldn't create new accounts on Open Education. We’ve fixed the issue.

    • Some users had trouble logging out in the Original Experience. We’ve fixed the issue.


    Learn SaaS release 3700.9.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience, Ultra Course View

    As part of our commitment to release quality, we’re applying an updated version of 3700.9.0 (full release number 3700.9.0-rel.16+4fb2947) to client Test/Stage servers during off-hours on Tuesday, August 27, 2019.

    Updates in this version include:

    • Users encountered an error message when saving changes to their default brand in the Ultra Experience. We’ve fixed the issue.

    • Open Education pages returned errors site-wide. We’ve fixed the issue.

    • Assessments took longer than usual to load in the Ultra Course View. We’ve fixed the issue.

    • For users preparing to migrate to a SaaS deployment, the Move Legacy Content tool caused problems with Turnitin feedback. We’ve fixed the issue.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Course View, Ultra Course View

    • In an Original course, if instructors delete a content folder in a content area that contains graded items with no attempts, the corresponding columns are also deleted from the Grade Center.
    • We've made these refinements to question pools in Ultra Course View:
      • A more accessible button structure
      • Clearer error and confirmation modal messages

    Collaborate Ultra in private mode

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Ultra Course View

    Create Collaborate sessions in your course before making it live. Now instructors can pre-schedule Collaborate sessions in their Ultra courses any time. Even when the course isn't available to students.


    Filter students by grading status

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Ultra Course View

    Grading student work is one of the most important, yet time consuming tasks in the management of a course. Often, an instructor knows which course and assignment needs to be graded, but it can be difficult to identify which students have made submissions. In order to help instructors locate submissions and begin grading more quickly, we have added a Needs Grading filter to the submissions list for individual assessments.

    On an item's Submissions page in the Ultra gradebook, instructors can use the new Filter menu to display only those submissions that need grading. At this time, instructors can filter by All statuses and Needs grading.

    The Filter menu doesn't appear for group and discussion items.


    Group self-enrollment

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Ultra Course View

    Instructors can create self-enrollment groups for students to join to complete group assignments and discussions. Instructors choose the number of groups, can set the maximum members per group, and may allow students to view other members of the groups before they choose a group.

    Instructors may set an enrollment period that students see on the Course Content page and with the group items. Instructors see Self-enroll on the Course Content page and with group assignments and discussions.

    More on the instructor workflow

    More on the student workflow


    Integrations with LTI Advantage

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Course View, Ultra Course View

    For both Original and Ultra courses, tools integrated with LTI Advantage that report submission and grading status show this information in the Original Grade Center or the Ultra gradebook. Upcoming due date or overdue notifications for students are dismissed if the tool indicates the student submitted the assignment.

    In Ultra Course View, tools integrated with LTI Advantage behave more like standard Learn assignments. Reported grades aren’t displayed to students until they are posted by the instructor.


    Learn SaaS release 3700.9.0: Delay for Continuous Delivery release to Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re delaying the Blackboard Learn SaaS 3700.9.0 Continuous Delivery release to client Test/Stage servers, previously scheduled for August 13, 2019. The new release date is August 15, 2019, two days later than previously announced. The release schedule has been updated to reflect this change.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.9.0 | Release to Production 5 September 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.9.0 maintenance issues on Behind the Blackboard.


    Learn SaaS release 3700.7.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.31+c948a62) to client Production servers during off-hours on Friday, August 30, 2019.

    Updates in this version include:

    • Users couldn't create new accounts on Open Education. We’ve fixed the issue.

    • Open Education pages returned errors site-wide. We’ve fixed the issue.


    Learn SaaS release 3700.7.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    UPDATE: We have resolved the AWS resource issue affecting EU clients. All Learn SaaS Production instances should now have received the updated 3700.7.0 version.

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.27+ce363ca) to client Production servers during off-hours on Wednesday, August 14, 2019.

    Updates in this version include:

    • Users experienced extremely slow response times during the upgrade. We’ve fixed the issue.

    • The banner thumbnail image caused a large number of temporary files to fill the root file structure. We’ve fixed the issue.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience, Ultra Experience

    • When students open an assessment in the Ultra Course View, the Submit button is disabled until they add content or answer at least one question.
    • When a student or instructor uses Box View in an assignment, it opens by default and displays using more screen space.
    • We've added a display warning to help administrators identify when they are enabling a feature that may send data outside the specified compliance boundary. This allows administrators to make more informed decisions about the features they enable.
    • We've changed the height of the Institution Page banner image to 160 pixels. Because screen size width varies on wider screens, the banner image crops the top and bottom of the image as the content area gets wider.

    Create question pools

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Course View

    To help build assessments quickly and encourage academic integrity, instructors can now create question pools in the Ultra Course View. With question pools, students receive different sets of questions to answer. Instructors can add questions from all existing tests, assignments, and question banks in their courses.

    In the Ultra Course View, question pools replace the Original Course View's random blocks and question sets. Instructors can create as many question pools as they want and add, edit, and remove questions in the pools. Edits appear anywhere questions are used. 

    More on creating question pools


    Create Ultra Organizations

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience

    In this release, we've brought Ultra Organizations to life. Administrators can now create Ultra Organizations, which have the same functionality and workflow as Ultra courses. Administrators can choose to create Original Organizations, Ultra Organizations, or let users choose. Administrators can import and export existing courses and organizations.

    Create Ultra Organizations using the same workflow as Ultra Courses. You can create groups, make the organization private or visible to students, and create content within the organization.

    More on creating Ultra Organizations


    Learn SaaS release 3700.7.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.20+09250fe) to client Test/Staging servers during off-hours on Wednesday, July 31, 2019.

    Updates in this version include:

    • What's New blog notifications didn't display correctly. We’ve fixed the issue.

    • Details on files uploaded to essay questions didn't display correctly. We've fixed the issue.

    • The Redis cache building block didn't display status and statistics correctly in the Administrator panel. We've fixed the issue.


    Learn SaaS release 3700.7.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.7.0 (full release number 3700.7.0-rel.9+7230020) to client Test/Staging servers during off-hours on Tuesday, July 23, 2019.

    Updates in this version include:

    • Some users received an error message when opening the Grade Center. We’ve fixed the issue. More information on Behind the Blackboard.

    • Instructors weren't able to edit anonymous Discussion Topics in the Ultra Course View. We've fixed the issue.

    • Some custom Building Blocks weren’t reachable using the HttpAuthModule class. We’ve fixed the issue.


    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.7.0 maintenance issues on Behind the Blackboard.


    Show answers option in Ultra assessments

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Course View

    In Ultra assessments, instructors can decide if students see the answers to questions that were answered incorrectly. For example, instructors may want students to see which questions they missed on a multiple attempt assessment, but don’t want to show the correct answers. Instructors may also hide answers until all students complete their submissions.

    In the assessment settings panel, a new option appears: Show correct answers. The option isn’t selected by default, so correct answers are hidden from students. Instructors need to return to the assessment settings and select Show correct answers so students can review them with the assessment content.

    More on the Show correct answers option


    Updates to branding

    Blackboard Learn SaaS Continuous Delivery v3700.7.0 | Release to Production 12 August 2019
    Ultra Experience

    In this release, we've included the ability to filter brands by roles or host names from the brands listing page and view which brands were just created. We included a notification if a custom login is specified but won't be visible to users based on brand associations. Administrators can choose to allow the navigation logo area to be filled with a theme color, like the base navigation area.

    In the Brands listing page, an Administrator can now view the Host and Role Associations assigned to any specific brand and search those brands by clicking the Find a Brand function to filter the list based on the Brand Name or Host Association.

    More on institution branding

    Screenshot of a Brands notification

    Learn SaaS release 3700.5.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.17+4d20a83) to client Production servers during off-hours on Thursday, July 18, 2019.

    Updates in this version include:

    • Some custom Building Blocks weren’t reachable using the HttpAuthModule class. We’ve fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    As part of our commitment to release quality, we're applying an updated version of the 3700.5.0 Ultra user interface (full release number 3700.5.0-rel.14+eacb9cf) to client Production servers during off-hours on Tuesday, July 16, 2019.

    Updates in this version relate only to the Ultra Course View and include:

    • Instructors weren't able to edit anonymous Discussion Topics in the Ultra Course View. We've fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.14+eacb9cf) to client Test/Staging servers during off-hours on Tuesday, July 2, 2019.

    Updates in this version include:

    • The Discussion Board post count displayed inaccurately. We've fixed the issue.


    Learn SaaS release 3700.5.0: Update to client Test/Stage environments

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.5.0 (full release number 3700.5.0-rel.12+64e9d47) to client Test and Staging servers during off-hours on Tuesday, June 25, 2019.

    Updates in this version include:

    • We’ve removed the Learn Legacy Authentication Provider type, which represented the authentication framework deployed on versions prior to 9.1 SP8.

    • Instructors received error messages when they created a folder or downloaded a file with special characters in the filename with SafeAssign. We’ve fixed the issue.

    • When a student submitted a file with spaces in the filename, the instructor couldn’t preview or download it in the Ultra Course View. We've fixed the issue. More information on Behind the Blackboard.

    • A few improvements for Mobile users:

      • Students using the Blackboard App received errors when starting an assignment attempt in the Original Course View. We’ve fixed the issue.

      • Students using the Blackboard App on an Android device couldn’t see what they were typing in an assignment because the keyboard was hiding the rich text editor in the Ultra Course View. We've fixed the issue.


    Learn SaaS release 3700.3.0: Update to client Production environments

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.3.0 (full release number 3700.3.0-rel.9+2a83306) to client Production servers during off-hours on Friday, June 21, 2019.

    Updates in this version include:

    • When a student submitted a file with spaces in the filename, the instructor couldn’t preview or download it in the Ultra Course View. We've fixed the issue. More information on Behind the Blackboard.

    • A few improvements for Mobile users:

      • Students using the Blackboard App received errors when starting an assignment attempt in the Original Course View. We’ve fixed the issue.

      • Students using the Blackboard App on an Android device couldn’t see what they were typing in an assignment because the keyboard was hiding the rich text editor in the Ultra Course View. We've fixed the issue.


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    • To ensure privacy, only instructor names—not instructor usernames—appear to students throughout the Ultra experience.
    • Building on the URL and role branding feature released earlier, administrators can see a brand’s host and role associations from the Brands page.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.5.0 maintenance issues on Behind the Blackboard.


    Office 365/G Suite Integration: Individual authentication

    Blackboard Learn SaaS Continuous Delivery v3700.5.0 | Release to Production 11 July 2019
    Ultra Experience

    The ability to support institutionally managed access to cloud storage alongside personal storage is an important major request we hear from our clients. This release provides the ability for institutions and schools who leverage Microsoft or Google to select their preferred solution and allow users to access their institutional cloud storage account from within their profile or directly upload content in the Ultra Course View.

    Allow your instructors and students to access Office365 or Google accounts from Blackboard Learn. Users can access cloud storage from their Ultra courses, profile, and the Tools page. Multiple entry points make it easier to get to the files they want when they want it. Administrators must configure the institution account to turn on instructor and student access. On the Administrator panel, go to Institution Cloud Storage to set up the integration.


    Cumulative Update 2 for FDO Q2 2019 (release 3700.0.2)

    Blackboard Learn SaaS Flexible Deployment Option Q2 2019
    Original Experience

    Cumulative Update (CU) 2 for the Q2 2019 Flexible Deployment Option (FDO) release of Blackboard Learn SaaS is available.

    More information available on Behind the Blackboard


    New updates for Ally customers

    Ally 1.31 | Release to Production 18 June 2019
    Updated features

    The latest release of Ally (v. 1.31) contains improvements that may apply to your product. Visit the Ally release notes to learn more. Don't have Ally? Learn more about Ally.


    Learn SaaS release 3500.0.5: Update to FDO client Production environments

    Blackboard Learn SaaS Flexible Deployment Option Q4 2018
    Note: Does not apply to Blackboard Learn SaaS FDO on Learn SaaS Q2 2019 (3700.0.0)
    Original Experience

    As part of our commitment to release quality, we’re applying an updated version of 3500.0.5 (full release number 3500.0.5-rel.49+4a09578) to Flexible Deployment Option client Production servers. Your instance may be updated starting at 5:00PM EST on May 20, 2019.


    Learn SaaS release 3700.3.0: Update to client Test/Staging environments

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Original Experience, Ultra Experience

    As part of our commitment to release quality, we’re applying an updated version of 3700.3.0 (full release number 3700.3.0-rel.7+29b16e7) to client Test/Staging servers. Your instance may be updated starting at 5:00AM EST on May 31, 2019.

    Updates in this version include:

    • When a student submitted multiple attempts on a test in quick succession, the system's responsiveness would slow or stop. We've fixed the issue.
    • On the Courses page in the Ultra experience, longer course names were appearing with unexpected symbols. We've fixed the issue.
    • A few improvements for custom themes in the Ultra experience:
      • We've improved how custom themes are created and updated on the backend in the Ultra experience to improve performance.
      • Deleted custom brands weren't being removed from the database properly, leading to unexpected behavior. We've fixed the issue.
      • When an administrator uploaded a custom navigation logo, the custom login logo was cleared. We've fixed the issue.
      • Some users reported losing the ability to upload a logo to the Institution Page. We've fixed the issue.
      • The Institution Page associated with a custom brand wasn't available for administrators if modules weren't visible. We've fixed the issue.

    Add external calendars in Blackboard Learn

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience

    Instructors and students often use calendars to organize and keep track of events. Access to a course calendar is crucial to meeting deadlines and overall success. Having access to all events—both personal and academic—in one place helps keep everyone on track. In this release, users can synchronize external calendars with Blackboard Learn, building on the previously released capabilities.

    On the Calendar page in the base navigation, open Calendar Settings and select Add Calendar. Drag and drop or click to upload your calendar file in ICS format. When you connect your external calendar to Blackboard Learn, all course events appear one year in the past and into the future.

    More on how to add calendar files in Learn


    Additional updates in the user interface

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Blackboard Learn SaaS Flexible Deployment Option Q4 2019
    Original Experience, Ultra Experience

    • Previously, the Courses page in the Ultra experience listed a user's oldest courses first. The order has been flipped and now the newest courses are listed first. If a user designates any courses as favorites, those courses still appear first in the list.
    • To improve performance for system tasks, we’ve introduced new retention settings. You can configure how long your system retains information on asynchronous system tasks, including “complete,” “error,” and “incomplete” tasks. Find these options in Administrator Panel > Logs > System Tasks Status > Retention Settings.
    • We’ve updated file behavior for Portfolios to improve performance. When a user downloads a portfolio, the assets will reference assets stored on Blackboard's content delivery network (CDN). File names will use https://learn.blackboardcdn.com/. Related updates are described on Behind the Blackboard.

    Maintenance items

    Blackboard Learn SaaS Continuous Delivery v3700.3.0 | Release to Production 6 June 2019
    Ultra Experience, Original Experience

    You can view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3700.3.0 maintenance issues on Behind the Blackboard.