Chat history

Use the keyboard controls at the top of the Chat panel to move between messages. The keyboard controls are only available after messages have been posted in Chat and are only available with keyboard navigation.

Chat history in Chrome, Firefox, JAWS, and NVDA

  1. From the “Type a message and press Enter or Return to chat.” edit field with the placeholder text Say something, Shift+Tab to open the chat navigation. Focus is placed on the Last chat message button.
  2. Shift+Tab to go to the following buttons: 
    • Next chat message button
    • Previous chat message button
    • First chat message button
  3. Tab to go from First chat message button back to the Last chat message button.
  4. Spacebar on a chat message button to go to the related message. Keyboard focus remains on the Next and Previous buttons until the first chat message or last chat message in the thread is reached. Keyboard focus then moves to Previous chat message button if the last chat message was rendered or Next chat message if the first chat message was rendered.
  5. Tab to leave the chat message buttons and return to the “Type a message and press Enter or Return to chat.” edit field with the placeholder text Say something.

Chat history in Safari on a Mac

VoiceOver screen reader must be enabled to navigate the chat messages as the Tab key doesn't typically work in the Safari browser.

  1. From the “Type a message and press Enter or Return to chat.” edit field with the placeholder text Say something, Shift+Tab to open the chat navigation. Focus is placed on the Last chat message button.
  2. Use the VO key + Right Arrow to go to the following buttons: 
    • Next chat message button
    • Previous chat message button
    • First chat message button
  3. Use the VO key + Left Arrow to go from First chat message button back to the Last chat message button.
  4. Spacebar on a chat message button to go to the related message. Keyboard focus remains on the Next and Previous buttons until the first chat message or last chat message in the thread is reached. Keyboard focus then moves to Previous chat message button if the last chat message was rendered or Next chat message if the first chat message was rendered.
  5. Tab to leave the Chat message buttons and return to the “Type a message and press Enter or Return to chat.” edit field with the placeholder text Say something.

Navigate the Chat panel with voice commands

Dragon Naturally Speaking users can use the voice commands for standard navigation. For example, use “Scroll Down” and “Scroll Up” to see all the messages in the Chat panel.