This page contains a list of potential Learn Ultra issues and their workarounds to help you move forward with Learn Ultra, when things don't work quite as expected.

Learn Ultra Troubleshooting

A compendium of known issues appearing in Learn Ultra and their workarounds that will help you and guide your decision making on how to move forward when things don't quite behave as you expect, and how to better take advantage of what Learn Ultra has to offer.

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Move forward to Common issues and other relevant links

Filter the list of features to ease your research.

Learn Ultra troubleshooting item
Category Keywords Question or issue Troubleshooting suggestion
Accessibility Accessible content How do I make sure my content is accessible to my students

Improve the accessibility of your course content.

Blackboard Ally works seamlessly with your Learning Management System (LMS)to gauge the accessibility of your content. Ally provides guidance and tips for lasting improvements to your content accessibility...

Learn more on accessible content using Blackboard Ally

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Learn more about the Learn Adoption Toolkit and how to smooth your transition to Ultra.

 

Common issues

Make my course available Forgot my password I'm new. Where do I start? (Blackboard Learn Ultra Basics) Set up course discussions Check your browser How do I take attendance? Can I record feedback for my students? Troubleshooting issues (filter by topic) Web Folders and Shared Locations Add SCORM Packages Add content from external sources

Other key webinar topics

Base Navigation video Introduction to the Base Navigation Creating Assessments in Learn Ultra Course Common Questions Grading & Managing the Gradebook in Learn Ultra Course Ultra-Advantage – Converting a Learn Original Course to Learn Ultra Using Groups in Learn Ultra

Blackboard Learn Ultra Best Practices

Attach Files Discussion Questions Group Assignment Group Membership Help students succeed Interactive Tools Intro Videos Presenting Content Reflecting learning benefits Teaching Strategies

Watch a video about Base Navigation

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Video: Ultra Base Navigation shows an introduction to the Ultra visualization of courses.

Base Navigation video introduction