Common issues
- Where do I begin?
- Which browser should I use?
- What is the moderator's role?
- How do I add a session to my course?
- How do I share my screen in the session?
A special note from Product Management on COVID-19: The team has been taking several pre-emptive infrastructure measures to help prepare for significantly increased traffic as a growing number of schools move to fully online courses. We will continue to monitor closely and take any additional steps required to provide a seamless service.
As we experience an increase in Collaborate usage, we made the decision to disable some Collaborate features. We will continue to evaluate the usage to determine when we can reactivate them again. Learn more from the Support Bulletin in Behind the Blackboard.