Release Notes for Learn SaaS

This page contains features and updates currently on Learn SaaS Test/Stage and Production environments. Visit Archived SaaS Release Notes to see features and updates in older versions. Visit In-Product Updates to learn more about in-product updates.

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Learn SaaS release 3900.100.0

This release has been temporarily paused. Customers that have already received the 3900.100 release will be receiving an updated version to resolve the custom role issue. Please find the latest updates at Blackboard Inc. Status. Thanks for your patience.

Blackboard Learn SaaS Continuous Delivery v3900.100.0
Release to Test/Stage: Tuesday, 13 August 2024 | Release to Production: Thursday, 5 September 2024
Original Experience, Ultra Experience
Original Course View, Ultra Course View

For full feature details, please review the corresponding notes for the Learn 3900.100.0 version included below on this page. Details can be found Behind the Blackboard

Latest release: 3900.100.0-rel.24+ecff006 to Production servers to take place on 5 September 2024.

For more information on updates and bug fixes, please visit Behind the Blackboard.


September 2024 – 3900.100 Release

The September 2024 - 3900.100 release is robust with features in 7 areas: 

  • Instructional design;
  • Tests and assignments; 
  • Flexible grading; 
  • Gradebook; 
  • Learner progression and personalized experience;
  • Learn core and security;  and
  • Upgrade to Ultra

These improvements impact instructors, students, and administrators. Some features do require administrative action. 

Instructors: 

Instructors and Students: 

Students: 

Administrators: 

Instructors and Administrators:

All users:


Instructional Design 

Content Designer: Knowledge Check in Documents – 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Instructors and Students
Related Topic: Create Documents 

The Content Designer for Documents now includes a Knowledge Check block. The Knowledge Check enhances the learning experience. Knowledge checks allow students to engage with content and receive immediate feedback. Instructors are also empowered with valuable insights to tailor their teaching strategies. 

Key Features:

  • Question Types: Multiple choice and multiple answer questions 
  • Feedback: Pre-populated correct and incorrect answer feedback, which instructors can edit 
  • Student Interaction: Students can select an answer and submit it. They receive immediate feedback on whether their answer is correct or incorrect. Knowledge checks allow unlimited attempts. 
  • Metrics: Instructors can access detailed metrics including: 
    • Number of students participating 
    • Total number of attempts 
    • Average number of attempts to reach the correct answer 
    • Maximum number of attempts to reach the correct answer 
    • Level of difficulty metric 
    • Percentage of students selecting each answer option 

Image 1. Instructor view - Knowledge Check creation

Knowledge check creation page

After saving the Knowledge Check, instructors may resize and move it as desired within the document. 

Image 2. Animation of student experience interacting with Knowledge Check

Image 3. Instructor view of Knowledge Check metrics

Knowledge check metrics

Grading for Knowledge Checks isn't supported at this time. There are also no notifications specific to Knowledge Checks. 

For administrators: This feature is available for all Ultra courses. You must enable the option on the Ultra Experience Management page in the Administrator Panel. It's called "Enable support for customizing Ultra document layouts." This setting is on by default. You can toggle this option on or off. If you turn off this option, it may affect content created with or changed by enhanced options. Note that this option will be available until December 2024. At that time, we will remove the option. Enhanced Documents will be the default.

Return to September 2024 – 3900.100.0 Release description


Content Designer: Video Studio in Documents – 3900.100 

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Instructors, Students, Administrators 
Related Topic: Video Studio (admin page), Video Studio (instructor page)

Video Studio is a premium solution. We are offering customers a free trial until June 30, 2025. This will provide access to the full version of Video Studio as a feature flag. Video Studio is set to OFF as a default in test/stage environments. If you want to enable it in your institution’s production environment, you can do that for free until the end of June 2025. Customers will have to purchase Video Studio to continue to use it beyond this date.

Instructors have recording capabilities in Announcements and Feedback features. Now they have the ability to upload or record audio and video within Documents. The lightweight, deeply integrated Video Studio solution promotes a more engaging learning experience.

When creating a Document, a new block option is available to create audio and video files from a camera, audio recording, or from screen recordings. Additionally, it is possible to upload audio and video files.

Image 1. New Audio/Video block in a Document 

Adding a content block in enhanced Document

Image 2. Recording and uploading options available in Audio/Video block for a Document

Options for recording a content block in an enhanced Document

When a user starts recording, there is a 3 second countdown before the recording begins. Users can pause, resume, retake, or end the recording as needed.

Image 3. Start recording process

Instructor getting ready to record a video

After a user ends the recording, the uploading process begins. During this time, the user can preview the result and edit the title. Users can select Save to add the audio or video into a Document. After saving the video, auto captioning for videos is available.

Image 4. Add video details, preview, and save options 

Uploading an enhanced document video with options to edit title and description

Image 5. Automatic captioning for videos is available

Instructor displayed on recording in an enhanced Document

For administrators: These new video capabilities require a license for Video Studio. Also, the "Enable support for customizing Ultra document layouts." setting on the Ultra Experience Management page in the Administrator Panel must be on. The videos created using Video Studio will not count towards your existing storage entitlement. The following existing privileges are used for the Video Studio solution:

  • Course/Organization (Content Areas) > Create Materials: To create videos. Includes all operations like save, finish, check Video upload Status. Not needed for playback.
  • Course/Organization (Content Areas) > Delete Materials: To delete videos. 

Return to September 2024 – 3900.100.0 Release description


Course Content Page Enhancements– 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: All users 

User experience (UX) plays a vital role in student engagement and learning. We're committed to continuous improvement of the Blackboard Ultra course view. It's important to us that we meet the needs of our users—both educators and students. We're excited to deliver several changes to improve the Course Content page. Client feedback is at the center of the changes we’ve made. 

The improvements include: 

  • Greater visual depth 
  • Improved page structure 
  • Differentiation among course elements 
  • An enhanced presentation of top-level and nested content

Greater Visual Depth and Content Page Structure 

Creating a more appealing and engaging interface has been a key theme in client feedback. To support this, we've created greater visual depth to the Course Content page. This provides a more enjoyable and inviting experience for end users. 

The new design incorporates: 

  • Subtle gradients and softer edges 
  • A more cohesive color palette with inviting, warmer tones 
  • More intuitive navigation, which reduces cognitive load and increases focus on the content 

Image 1. Instructor view: Course Content page visual depth improvements

Instructor view of the Course Content page

Image 2. Student view: Course Content page visual depth improvements

Student view of the Course Content page

Content presentation enhancements 

We've improved the differentiation among learning modules, folders, and content items. Currently, users sometimes find it challenging to distinguish among these elements. This can lead to confusion and inefficiency in navigating course materials. 

Image 3. Instructor view: Content item presentation for a Learning Module

Instructor view of a learning module

Image 4. Instructor view: Content item presentation for a Folder

Instructor view of a folder

Image 5. Student view: Content item presentation for a Learning Module

Student view of a learning module

Image 6. Student view: Content item presentation for a Folder

Student view of a folder

These improvements create a more organized and improved user experience. 

To learn more about the visual style changes and to access supporting resources, visit the community blog post here

For administrators: This feature is available for all Ultra courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description


AI Conversation – 3900.100 

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: All users
Related Topic: AI Conversation

It's tough to have 1:1 conversations with every student, especially in large courses. Some instructors are asking students to use AI services for topic-related activities to help. But, with many services and limited instructor visibility, results can vary. 

To better serve instructors who want to use AI with students, we're launching a new activity called AI Conversation. This is a Socratic questioning exercise guided by AI. AI Conversation lets students explore their thoughts on a topic. 

There are two elements to the activity:

  • AI Conversation 
    • This lets students think critically about the topic that the instructor designs.
  • Reflection question 
    • This asks the student to share their thoughts on the activity. The reflection question also lets the student flag any bias or errors from the AI as part of our Trustworthy AI Approach. Reflection helps students understand the responsible use of AI services. 

Instructors have the following configuration options: 

  • A topic for the AI Conversation 
  • An AI persona including a name, avatar (can be uploaded or generated), and personality trait 
  • Complexity level of responses 
  • Edit the reflection question, guiding the student on how best to reflect on this activity 

On submission, the instructor can review the AI conversation transcript and the student's reflection. The AI Conversation is a formative assessment by default, but you’re not restricted to this option.

Image 1. Instructor setting up a topic, AI Persona, and Reflection question

AI conversation setup page, demonstrating how to set up the question, persona, and complexity

Image 2. Instructor previewing the AI Conversation before making it visible to students

Instructor preview of what an AI conversation will look like to students

Image 3. A Student participating in the AI Conversation

Preview of student display of an AI conversation

Image 4. Instructor view of a submitted AI Conversation and reflection question

Grading page for an AI conversation

For administrators: In the building block, ‘AI Design Assistant and Unsplash,' a new option called ‘AI Chat Conversation’ is available. The default state is 'off.'  When this feature is ‘on,’ the privilege needs to be assigned to course roles as necessary, such as Instructor. The privilege that needs assigning is ‘Use AI Design Assistant.' When that role creates an AI Conversation in a course that’s visible to students, students will be able to complete the activity. Note that toggling this feature to ‘off’ after deployment will stop the AI Conversation services. Therefore, any AI conversation activities visible to students will not operate as expected.

Return to September 2024 – 3900.100.0 Release description


Tests & Assignments

Review instructor feedback on the student submission review page - 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Students 

Assessment feedback gives students insights into their strengths and weaknesses. It also helps them refine their skills and knowledge.    

We are introducing a new student-facing submission review page for assignments. The new page makes all instructor feedback on a submission more accessible. We are planning to add this same feature for tests in a future release.   

Students can access the new assignment submission review page from these locations:   

  • The gradebook feedback button for the assignment.  
  • The small panel that displays when students access an assignment from the Course Content page.

If a student submits multiple attempts, they can review each on the submission review page. By default, the student sees the appropriate graded attempt. The instructor defines which attempt to grade in the assignment's final grade calculation setting.  

The new assignment submission review page displays the following information and feedback formats:

  • Assessment content
  • Student submission with inline feedback
  • Submission timestamp
  • Submission receipt  
  • Final grade and calculation model
  • Attempt grade and feedback
  • Override grade and feedback (if applicable)
  • Optimized display of rubrics information and criterion feedback  

Image 1. The feedback button lets students access the new assignment review page from their gradebook

New assignment review page

Image 2. Students can access the new assignment submission review page by selecting the "3 submitted" link and the "Your Grade" label on the assignment’s settings panel

Your Grade label on the assignment's settings panel

Image 3: Student view of the assignment submission review page, displaying the inline feedback, attempt feedback, and rubric information 

Student view of the assignment submission review page

Image 4: Student view of the assignment submission review page; in this example, the instructor has overridden the final grade and provided override feedback; the inline feedback and rubric information are also visible

Assignment submission review page, displaying a grade override

For administrators: This feature is available for all Ultra courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description


Access assignment feedback hidden by release conditions - 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Students 

Students must access feedback on past submissions. Feedback review is vital for their academic growth. Now students can access all feedback on their submission, even if the assignment is hidden by a release condition. We are planning to ensure that students have access to all feedback on tests, discussions and journals in future releases.

Image 1. Instructor view of release conditions settings with a date/time release condition combined with the Hide state

 Instructor view of release conditions settings with a date/time release condition combined with the Hide state

Image 2. Student gradebook view of an assignment hidden by a release condition; the ‘Content isn't available’ label indicates the student can’t make further submissions

Student gradebook view of an assignment hidden by a release condition; the ‘Content isn't available’ label indicates the student can’t make further submissions

Image 3: Student view of the assignment submission review page for the hidden assignment; all instructor feedback is displayed

Student view of the assignment submission review page for the hidden assignment; all instructor feedback is displayed 

For administrators: This feature is available for all Ultra courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description


Flexible grading

Exclude attempt when grading – 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Instructors, Students

Allowing students to submit multiple attempts for an assessment can help them stay on track. It can improve the quality of the assessment and boost student success.  

However, there are some circumstances where an attempt doesn’t need to be graded. For example, the student may have submitted the wrong file, or their submission may be incomplete or an outlier.  

We added a new option to help instructors remove submissions from the grading workflow without having to delete them. When grading a student, you can now select Exclude Attempt to remove it from the Needs Grading workflow.  

If an attempt is excluded, the Excluded label appears above the attempt grade and in the attempt selector. If you need to remove the attempt exclusion, select  from the menu.  

Grade calculations ignore excluded attempts. Students aren’t automatically granted an additional attempt if an attempt is excluded. You can grant additional attempts to the student via the exception's workflow.  

You can exclude any submitted attempt by a student. If you exclude an attempt when the student has no remaining attempts, you receive a warning that their final grade can’t be calculated.  

When students review their submissions, a banner notification appears on excluded attempts.

Image 1. Instructor view of the Exclude attempt menu option

Instructor view of the Exclude attempt menu option 

Image 2. Instructor view of the Exclude label above the grade and in the attempt selector

Instructor view of the Exclude label above the grade and in the attempt selector

Image 3. Warning that a student has no remaining attempts and the final grade can't be calculated

Warning that appears if a student has no remaining attempts

For administrators: This feature is available for all Ultra courses. There are no configurations needed. 

Return to September 2024 – 3900.100.0 Release description


View items that need grading and posting in the new Overview tab   – 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Instructors

To help instructors stay on top of their grading workload, we added an indicator to the Gradebook tab to let you know when there are new submissions to grade. The indicator displays the number that needs grading. If the count goes higher than 99, it displays as 99+.  

We also added a new gradebook Overview tab to improve task orientation and grading efficiency.  This tab contains two sections: Needs Grading and Needs Posting.

Needs Grading section  

If you face a substantial grading workload, the Needs Grading section is a useful tool for prioritizing your tasks. It allows you to see all items ready for grading and a count of the total number of outstanding grading tasks in your course.  

This section displays up to five items at a time, ordered by the oldest ungraded submission. For an item, select Grade now to quickly access the submissions you need to grade. If your course has more than five items that need grading, you can use the buttons at the bottom of section to navigate through all pending tasks.  

Needs Posting section  

The Needs Posting section increases accessibility of assessments with grades that need posting. For an item, select Post now to its grade If there are more than five items that need posting, you can use the buttons at the bottom of section to navigate through the pending tasks.  
 
Image 1. Instructor view of the new Needs Grading count on the Gradebook tab and the Needs Grading section on the new Overview page  

Instructor view of the Needs Grading count on the Gradebook tab and the Needs Grading section on the Overview page 

Image 2. Instructor view of the new gradebook Overview page where the Needs Grading and Needs posting sections appear

Instructor view of the new gradebook Overview page where the Needs Grading and Needs posting sections appear 

For administrators: This feature is available for all Ultra courses. There are no configurations needed. 

Return to September 2024 – 3900.100.0 Release description


View late submissions that need grading – 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View 
Impact: Instructors

When enabled, the Automatic Zeros gradebook setting gives a zero score to students who haven’t made a submission by the due date.  

To help instructors to find and grade late assessment submissions, they are now indicated as Needs Grading on the Grades and Gradable Items gradebook pages.  


Image 1. Instructor view of the updated Gradable Items page; the status the assignment now displays 1 to grade for a late submission that needs grading

 Instructor view of the updated Gradable Items page. The status the assignment displays 1 to grade

Image 2. Instructor view of the updated Grades page; the column status displays 0 Graded | 0 Posted and a New Submission label indicating the late submission that needs grading

 Instructor view of the updated Grades page. The column status displays 0 Graded | 0 Posted and a New Submission label indicating the late submission that needs grading

For administrators: This feature is available for all Ultra courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description


Learner Progression & Personalized Experience 

Student Activity Log – 3900.100 

Blackboard Learn SaaS 
Ultra Course View 
Impact: Instructors 
Related Topic: Student Activity Log

Instructors often need to review student activity. Student activity helps inform decisions in academic disputes and aids in troubleshooting. You can also analyze the course participation of students at risk. 

Instructors can use student participation to support financial aid decisions. For example, requests for tuition fee reimbursements if a student hasn't participated in a course. Course participation records can also help with awarding scholarships. 

Now the Student Overview page has a student activity log. Instructors and other higher roles can use the report to check what a particular student did in a course. 

Image 1. Student activity log report located in the student overview page

Student activity log, showing all student activities

The Activity log can be filtered by event type and can look to the past 140 days. Any information older than that won’t be stored in this report. The log can take up to 20 minutes to update from the last time a student performs an action. 

The following events can be found in the report: 

  • Course Access 
  • Assessment Started 
  • Assessment Draft saved 
  • Assessment Submitted 
  • Assessment Auto-submitted 
  • Discussion Access 
  • Discussion Draft saved 
  • Discussion Edit 
  • Discussion Reply 
  • Discussion Response 
  • Document Access 
  • Journal Access 
  • LTI Item Access 
  • SCORM item Access 

For administrators: A new privilege is available to control role-based access to the student activity log report. Go to Manage Privileges, choose the role you want to add the privilege to, and then select "Course/Organization > Student/Participant > Activity Log."

Return to September 2024 – 3900.100.0 Release description


Integrations

Wiris Upgrade and Benefits – 3900.100

Blackboard Learn SaaS 
Ultra Experience  
Ultra Course View, Original Course View 
Impact: Instructors, Students

We’ve upgraded the Wiris engine and equation editor to the latest versions to improve performance. Version 8.10.2 of the engine and version 7.23 of the editor improves rendering of subscript and superscript formulas. This upgrade provides a better experience for science, technology, engineering, and mathematics courses.

Image 1. Before the Wiris upgrade

Math editor containing equations

Image 2. After the improvement 

Math editor containing equations after Wiris upgrade

For administrators: This feature is available for all Ultra and Original courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description


Group Attempts Grading Management via Public REST API – 3900.100

Blackboard Learn SaaS, Blackboard Learn 9.1
Ultra Experience 
Ultra Course View
Impact: Administrators 
Related Topic: Blackboard APIs

Group assignments are a crucial component of collaborative learning in Blackboard. Group assignments enable students to work together on projects and submit their collective efforts for evaluation. Effective management and grading of these group submissions are vital for accurately assessing group performance and providing meaningful feedback. Previously, we introduced CRUD operations for managing group assignment attempts. Now we have provided enhanced capability of the Group attempts endpoints to include comprehensive grading functionalities.

  • Score. The numeric grade assigned to a group’s submission.
  • Notes. Additional notes that an instructor can include regarding the group’s performance or submission details.
  • Feedback. Detailed feedback provided to the group, helping students understand their performance and areas for improvement.

This update ensures that instructors can efficiently grade group submissions directly through the public API, enhancing the overall workflow for managing group assessments in Blackboard.

For administrators: The required privileges for Group attempts endpoints can be validated for each endpoint in the API documentation.

Return to September 2024 – 3900.100.0 Release description


Learn Core & Security

Calendar Event Management – 3900.100

Blackboard Learn SaaS 
Ultra Experience 
Ultra Course View, Original Course View 
Impact: All users

Institutions can now control which users can create events in the Base Navigation Calendar with a new system-level entitlement Calendar>Create Personal event. This update gives institutions greater control over calendar event creation within their learning environment.

If the Calendar>Create Personal event entitlement is not granted:

  • Users can’t create personal events in the Base Navigation Calendar.
  • Calendar tool is hidden in Base Navigation if users have no existing events in their calendars and lack this entitlement. Users don’t have permission to import Calendar events from external files (Settings).

When users possess the privilege of the Calendar>Create Personal event entitlement:

  • Users can create personal events using the Base Navigation Calendar.
  • The add calendar option is displayed.
  • The Calendar tool appears in Base Navigation.
  • Users can import Calendar events from external files (Settings).

For administrators: This feature is available for all System role users including None. There are no configurations needed. 

Return to September 2024 – 3900.100.0 Release description


Upgrade to Ultra

Brightspace Conversion Improvements - 3900.100

Blackboard Learn SaaS 
Ultra Experience and/or Original Experience 
Ultra Course View and/or Original Course View 
Impact: Instructors and Administrators 
Related Topic: Migrate from D2L Brightspace

Embedded Multimedia for Assignments and Discussions 

We’ve updated the conversion process from Brightspace to Blackboard for Assignments and Discussions. Images embedded in Assignments and Discussions will now convert. Instructors will no longer need to reupload images or multimedia after converting from Brightspace

Embedded Multimedia via Media Library Now Supported 

Previously, multimedia added to the Rich Content Editor in Brightspace using the Media Library did not convert properly. Images and multimedia would fail to load, requiring users to reupload them after converting their courses. This issue has been resolved, and multimedia added from the Media Library will convert. 

Arithmetic and Significant Figures Question Types 

We’ve improved the way we convert Arithmetic and Significant Figure Questions from Brightspace to Blackboard. We preserve more information related to the questions and questions can now be edited to resolve issues that can't be resolved during conversion. 

When converting Arithmetic and Significant Figure Question Types from Brightspace to Blackboard, it's important to carefully review all converted questions to ensure accuracy and functionality. Equations constructed using plain text in Brightspace may not accurately transfer to Blackboard, leading to potential errors or formatting issues. These discrepancies can impact the clarity and correctness of the questions, which affects the assessment's validity. 

We advise instructors to thoroughly examine each converted question and verify the accuracy of the equations. In some cases, it may be necessary to rebuild the equations partially or entirely to align with Blackboard's formatting and calculation standards. Ensuring the precision of these questions is essential before making the test available to students. Taking the time to review and correct any issues will help maintain the integrity of the assessment and provide a fair testing experience for all students.

For administrators: These features and improvements are available for all Ultra courses. There are no configurations needed.

Return to September 2024 – 3900.100.0 Release description



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