Manage System Task Status Reports

The System Tasks Status page lists attempts to copy a course or course materials in a table. Each attempt is a row with the following attributes (columns):

  • Title: Shows the destination (target) course ID and the source course ID separated by a pipe (|).
  • Type: Course copy is displayed.
  • Status: Displays the current state of the attempt. The options for this area include Waiting, Complete, and Running.

Reports may be sorted by selecting the carets at the top of each column. For example, to sort completed copies from those that are still in process, select the caret above the Status column.

Administrators can view details of an attempt from this page. Reports on completed attempts may be deleted if they are no longer needed.

A status of Complete means that the operation has finished, not that it was successful. Administrators must open the Details of the Task to ensure it was completed successfully.

View a system task status report

  1. On the Administrator Panel, under Tools and Utilities, select Logs.
  2. Select System Tasks Status.
  3. In the title's menu, select View Details. The report will show the following details:
    • Title: Target course and source course separated by a pipe delimiter.
    • Type: The action attempted.
    • Status: Complete or in progress.
    • User: The user name that initiated the copy operation.
    • Start Date: Date and time the copy operation was initiated.
    • End Date: Date and time the copy operation completed.
    • Results: Successful or unsuccessful.

Delete system tasks status reports

Tasks are deleted only through this option. They will not be purged after a specific amount of time.

  1. On the Administrator Panel, under Tools and Utilities, select Logs.
  2. Select System Tasks Status.
  3. In the title's menu, select Delete, or select the check box for a title and select Delete at the top or bottom of the list.

Retention settings

The System Tasks Report shows a summary of regular or automatic tasks in Blackboard Learn and their status. This list can serve as a useful reference but can become quite long over time.

To improve performance for system tasks, we’ve introduced new retention settings. You can configure how long your system retains information on asynchronous system tasks, including Complete, Error, Incomplete tasks. The system task history cleanup procedure occurs every eight hours and applies to Blackboard Learn environments regardless of deployment type or user experience.

You can adjust settings on Administrator Panel > Logs > System Tasks Status > Retention Settings.

  • Expiration for "Complete" system tasks: Set to the maximum 90 days by default.
  • Expiration for "Error" system tasks: Set to the maximum 180 days by default.
  • Expiration for "Incomplete" system tasks: Set to the maximum 180 days by default.